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E
Rating: 5 out of 5
Very good product and very responsive and professional person.
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Customer reviews of Palais du Rosaire
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 9 466 published reviews
Summary of reviews
Orders from Palais du Rosaire consistently reflect excellent product quality, with many customers noting that items received match the descriptions and photos provided on the site. The delivery service is highlighted for its speed, with numerous mentions of packages arriving quickly and in pristine condition, often within 24 hours. Customers appreciate the thoughtful touches included with their orders, such as surprise gifts or personalized notes, which enhance their overall shopping experience.
Reviews 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
I absolutely love Palais du Rosaire. I have ordered many things from them, all beautiful quality and delivered so quickly. I am very very happy with the wonderful service received. I am very happy to recommend others to this lovely shop
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A
Rating: 5 out of 5
48h deliveryPerfect packaging, I doubt it was possible for the resin statue to be damaged in any way.Statue as I expected.
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A
Rating: 3 out of 5
Allora la tempestiva per l'invio degli ordini è buona, ma la qualità del prodotto ordinato scadente. Il primo ritiro non buono perché l'oggetto non conforme e danneggiato e il secondo buono.
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N
Rating: 5 out of 5
N
Rating: 5 out of 5
C
Rating: 5 out of 5
Superb mother of pearl and dove medal. Thank you for the warm welcome when ordering.
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I
Rating: 5 out of 5
Very pleasant person on the phone when taking the order, fast delivery and perfect packaging, I recommend ??
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M
Rating: 5 out of 5
What happiness, thank you so much for sending us the miraculous water from the Sanctuary of Lourdes, may GOD bless your actions, I'm going to recommend you to offer some to the sick people around me, it's really a great joy to receive it.Thank you again.
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C
Rating: 5 out of 5
God bless you and keep you beautiful experience
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S
Rating: 5 out of 5
Thank you also for the rose-scented rosaries.
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A
Rating: 5 out of 5
A
Rating: 5 out of 5
A
Rating: 5 out of 5
Very satisfied with my order may God bless you in this new year 2023?
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Response from Palais du Rosaire
We are delighted that you were satisfied with your order! It is our goal to provide our customers with quality products and satisfactory customer service. Thank you for your comment and we hope to see you again soon.
A
Rating: 5 out of 5
Perfect, thank you
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A
Rating: 3 out of 5
Ordered for a friend's Christmas presents, the products arrived well packaged and relatively quickly, but with a few errors (a card ordered in French arrived in English, incomplete text on a card...), reported on 31/12 but with no response.
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Response from Palais du Rosaire
Hello,First of all, we would like to apologize for the mistakes made, which are not our usual practice.Indeed, we have forwarded the printing error on the card to the supplier concerned, following your request.We have added an automatic discount voucher for your next order to apologize for the error made on your order.We will do our best to ensure that this does not happen again in the future.Sincerely,Le Palais du Rosaire
A
Rating: 5 out of 5
Response from Palais du Rosaire
We're glad you were satisfied with the speed of delivery! We make it a point of honour to ensure prompt delivery to our customers. Thank you for your comment and we hope to see you soon.
A
Rating: 5 out of 5
Response from Palais du Rosaire
We're glad you were satisfied with the speed of delivery! We make it a point of honour to ensure prompt delivery to our customers. Thank you for your comment and we hope to see you soon.
A
Rating: 5 out of 5
The customer service team is responsive, available and particularly attentive, an item much appreciated by the beneficiaries.
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Response from Palais du Rosaire
We are delighted that you were satisfied with the responsiveness, availability and attentiveness of customer service. We are also pleased that the items were appreciated by the recipients. We do our best to offer quality customer service and quality products. Thank you for your comment and we hope to see you again soon.
N
Rating: 5 out of 5
Order could not come to lourdes.unfortunately it misses articles I called the same day that I received and check my order. The gentleman was lovely on the phone and immediately sent me back my missing items and very good reception.
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Response from Palais du Rosaire
We are pleased that you contacted our customer service immediately after receiving your order and that you were satisfied with the resolution of your problem. We look forward to welcoming you back to our customer base.
G
Rating: 5 out of 5
Superb because the shipment was perfect
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Response from Palais du Rosaire
We are delighted that you enjoyed your shipment, We do our best to ensure that all shipments run smoothly and efficiently. Thank you for your feedback and we hope to see you again soon.
E
Rating: 5 out of 5
Fast delivery and quality products home the next day
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Response from Palais du Rosaire
We are delighted that you were satisfied with the speed of delivery and the quality of the products! We look forward to seeing you again.
M
Rating: 5 out of 5
Package delivered quickly, very well packaged, very nice item with a little gift.
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Response from Palais du Rosaire
We are delighted that you were satisfied with the speed of delivery, the careful packaging and the quality of the item, and that you appreciated the small gift included. It's important to us to provide impeccable service and quality products. Thank you for your comment and we hope to see you again soon.
A
Rating: 5 out of 5
Quality item, neat packaging, reasonable delivery time.
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Response from Palais du Rosaire
We are delighted that you were satisfied with the quality of the items, the careful packaging and the reasonable delivery times. It's important for us to provide our customers with quality products and impeccable service. Thank you for your comment and we hope to see you again soon.
C
Rating: 5 out of 5
Response from Palais du Rosaire
We are pleased that you were satisfied with your first experience with us, especially regarding the delivery times. We hope that this will not be your last time and that we will have the pleasure of serving you in the future. Thank you for your comment and we hope to see you again soon.
C
Rating: 5 out of 5
Response from Palais du Rosaire
We are pleased that you were satisfied with your first experience with us, especially regarding the delivery times. We hope that this will not be your last time and that we will have the pleasure of serving you in the future. Thank you for your comment and we hope to see you again soon.
C
Rating: 5 out of 5
Fast delivery, quality products! Good price overall.
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Response from Palais du Rosaire
We are delighted that you appreciated the speed of delivery and the quality of the products. We do our best to offer quality products at competitive prices. Thank you for your comment and for choosing our company. We hope to see you soon!
B
Rating: 3 out of 5
I'm disappointed! My parents bought me a gold-plated medal from you 30 years ago, and I kept it until 2022, when the ring where the chain goes through finally broke. I bought one back from you in full confidence and the plating has already moved. It's sad that a store of your reputation has become so unreliable. It's a shame. What's more, I bought one for my daughter a little later, so she'll be happy.
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Response from Palais du Rosaire
Hello,We are sorry to hear that the item is not up to your expectations. However I would like to inform you that you have 15 days to exchange or be reimbursed if you wish. We still hope your daughter will like the item. Be sure that your satisfaction is our priority. Le Palais du Rosaire
A
Rating: 5 out of 5
Impeccable, serious
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you found our service impeccable and our company serious. We do our best to provide quality service to every customer. We hope you will continue to be satisfied with our products/services and please let us know if you need anything.
S
Rating: 5 out of 5
Quick to respond. To be recommended
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you appreciated the speed of our service. It shows us that we do our best to meet our customers' needs. We also appreciate your recommendation. We hope you continue to be satisfied with our products/services and please let us know if you need anything.
M
Rating: 5 out of 5
Fast delivery and nice quality bracelet6
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you appreciated the speed of our delivery and that you liked the bracelet you received. We strive to provide quality products to our customers. We hope you will continue to be satisfied with our products/services and please let us know if there is anything you need.
M
Rating: 5 out of 5
Response from Palais du Rosaire
Thank you very much for your comment! We are delighted to have been able to help you with your order. We strive to make the purchasing process as easy and enjoyable as possible for our customers, and we're happy to know that we succeeded. We'll be happy to help if you need assistance with any future orders. Thank you for choosing us.
M
Rating: 5 out of 5
Response from Palais du Rosaire
Thank you very much for your comment! We are delighted to have been able to help you with your order. We strive to make the purchasing process as easy and enjoyable as possible for our customers, and we're happy to know that we succeeded. We'll be happy to help if you need assistance with any future orders. Thank you for choosing us.
M
Rating: 5 out of 5
Store for religious products, jewelry, statues, etc..very good quality jewelry, packaged with care, you feel a lot of empathy and attention, everything is perfect, I recommend it. Myriam CB
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are pleased that you enjoyed our selection of religious products, jewelry and statues and that you were satisfied with the quality of these products. We are also delighted that you noticed our care and empathy in packaging your items. We are happy to know that you were satisfied with your shopping experience with us and we appreciate your recommendation. We look forward to welcoming you back for another pleasant experience.
C
Rating: 5 out of 5
Serietà, costanza e professionalità
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Response from Palais du Rosaire
Thank you very much for your positive feedback ! We are glad that you appreciated the seriousness, consistency and professionalism of our service. We are committed to providing quality service to every customer and we are glad that this has been achieved. We are always willing to listen to your comments and feedback to continue to improve our service. We are grateful for your choice of us and hope to continue to be the best choice for you.
A
Rating: 5 out of 5
Very good. A great pleasure.
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you had a great time with our products/services. We work hard to ensure the satisfaction of our customers and we are happy that this was the case for you. We look forward to welcoming you back for another enjoyable experience.
L
Rating: 5 out of 5
Fast delivery, product meets my expectations
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Response from Palais du Rosaire
Thank you very much for your comment! We are delighted that you appreciated the speed of our delivery and that the product you received met your expectations. We do our best to ensure that our customers receive their orders on time and that the products meet their expectations. We're pleased to have been able to achieve these goals for you. Please let us know if you need anything in the future.
V
Rating: 5 out of 5
Very good service, product conforms and delivery on time, thank you.
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you enjoyed our service and were happy with the product you received. And we are happy that you received your order on time. We do our best to provide quality service to every customer, and we're glad we were able to achieve this goal for you. Thank you for your support and please let us know if you need anything in the future.
F
Rating: 5 out of 5
Fast delivery, good packaging, product conformity, very good customer information.
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you appreciated the speed of shipment, good packaging, product conformity and customer information. We strive to provide the best possible service to our customers and are pleased to have been able to achieve these goals for you. We appreciate your satisfaction and support, and please let us know if you need anything in the future.
M
Rating: 5 out of 5
no problem
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you had no problems with your order and that everything was perfect. We work hard to ensure the satisfaction of our customers and we are happy that this was the case for you. We look forward to welcoming you back for another enjoyable experience. Please let us know if you need anything in the future.
E
Rating: 5 out of 5
order received and conformed to my expectations with a small "gift" card which is in my 2023 diaryThank you very much - the items are also reasonably priced.
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you received your order and that it met your expectations. We are also delighted that you appreciated the small gift card that was included with your order, this is something we like to offer our customers. We are also pleased that you found the items offered at reasonable prices. We look forward to your next order. Thank you again for your support.
A
Rating: 5 out of 5
reliable, fast and friendly perfect packaging
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Response from Palais du Rosaire
Thank you very much for your positive comment! We are delighted that you have appreciated our reliability, speed and friendliness. We do our best to provide a professional and efficient service to every customer and we are happy to have succeeded in achieving these goals for you. We are also delighted to hear that the packaging was perfect. Thank you for your support and please let us know if you need anything in the future.
A
Rating: 5 out of 5
INTERESTING PRODUCTS EASY PURCHASE FAST SHIPPING . VERY GOOD
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are glad that you found our products interesting and that you appreciated the ease of your purchase. We are also delighted that you received your order quickly. We strive to make online shopping as easy and enjoyable as possible for our customers. We're delighted to have been able to achieve this for you. We thank you for your support and please let us know if you need anything in the future.
B
Rating: 5 out of 5
First time ordering from this site: I was very pleased with the customer/salesperson relationship for a first purchase. Everything is done correctly, the parcel is well protected and delivery is fast and top-notch.
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Response from Palais du Rosaire
Thank you very much for your positive feedback! We are delighted that you enjoyed your first shopping experience with us and that you were satisfied with the customer/seller relationship. We strive to ensure that every step of your order, from order taking to delivery, is done correctly. We are also delighted to hear that the parcel was well protected and that delivery was prompt. We look forward to welcoming you back and please let us know if you need anything in the future.
G
Rating: 5 out of 5
on examining my order for Christmas you saw that your stock was low, but despite everything my order was honoured and following this I sent you to customer service a photo of my statue niche (made by myself).
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Response from Palais du Rosaire
Thank you very much for your comment! We're sorry to hear that we had problems with our inventory for your Christmas order. We strive to maintain a complete inventory, but sometimes errors do occur. We are pleased that you were still satisfied with your order and that we were able to fulfill it. We appreciate your feedback and the photo of your self-made statue niche, it's a pleasure to see our creative customers. We apologize for any inconvenience caused. Please let us know if you need anything in the future.