/10
★★★★★
based on 7021 reviews published
★★★★★
based on 7021 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I'm still waiting for my order... paid in express delivery, delivered to my address but not at all put in the mailbox of 8bis and not 8 result no package and I am certified that this was delivered to my address.I leave ala week and I needed to accompany me in my daily life, but especially for my children.Great disappointment especially that my comment was not taken into account and I am assured that my package was delivered to me.
Acheteur Vérifié
purchased on 24/09/2020
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1
/5
★☆☆☆☆
E' quasi un mese che aspetto l'arrivo del mio ordine e ancora non è arrivato...
Brunella P.
purchased on 10/09/2020
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Answer from Palais du Rosaire
Hello, Your package is indeed in Italy and is in transit on Mondial Relay's logistics platform to be delivered to you. You will therefore receive your package very quickly. With the current economic situation some packages are sometimes delayed.
1
/5
★☆☆☆☆
Ciara W.
purchased on 09/08/2020
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Answer from Palais du Rosaire
Hello, Our delivery service tells us that your package was delivered on July 27th in your mailbox. Maybe you didn't see it?
1
/5
★☆☆☆☆
Ciara W.
purchased on 09/08/2020
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Answer from Palais du Rosaire
Hello, Our delivery service tells us that your package was delivered on July 27th in your mailbox. Maybe you didn't see it?
1
/5
★☆☆☆☆
Medal too small for adult does not match the photosent today 2.40 euros at my expense request refund upon receipt mme perrin
Sabrina P.
purchased on 27/07/2020
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Answer from Palais du Rosaire
Hello, all the actual sizes of our medals are marked in the product description. The medal that was sent is exactly the same as the one in the photo. We have to zoom in on the medals so that you can see all the details. That's why we write down the sizes of the medals, so you won't be surprised when they're delivered. The item has not been damaged and there has been no error in your order, therefore, according to our general conditions of sale returns are at the customer's expense. Have a nice day. Pauline
1
/5
★☆☆☆☆
I still haven't received my order and I'm still waiting for it...
Marcelo S.
purchased on 15/07/2020
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Answer from Palais du Rosaire
Mr Serpa, as I explained to you on the phone, your parcel sent by Colissimo is stuck on the Avignon logistics platform waiting for a plane to Corsica. At our level, we have initiated procedures with La Poste to speed up delivery, but unfortunately we have no control over their services. As soon as we have more information, I'll get back to you. Have a nice day!
1
/5
★☆☆☆☆
Rosanna M.
purchased on 15/06/2020
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1
/5
★☆☆☆☆
Rosanna M.
purchased on 15/06/2020
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1
/5
★☆☆☆☆
Bonjourtoujours pas reçu ma commande, consciente des soucis actuels, mais cela fait 16 jours et toujours rien.
Martine
purchased on 16/04/2020
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1
/5
★☆☆☆☆
The delivery times mentioned (48 to 72 hours) were not respected despite a dispatch notice on the same day (parcel received 8 days after the order). I was therefore unable to have the rosary blessed or to place it in my wife's coffin.
Romain M.
purchased on 20/02/2020
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Answer from Palais du Rosaire
Hello Romain, we're sorry your rosary didn't arrive. The 48-72H delivery time mentioned is only for Colissimo. You had selected Mondial Relay, which has a delivery time of more than 6 days (it is notified on our site when you select the delivery method).
1
/5
★☆☆☆☆
Merchandise error then unprotected statuette arrived in three pieces no commercial gesture to my good memory of making minimum 5 phone calls ... ??
Jocelyne R.
purchased on 11/01/2020
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1
/5
★☆☆☆☆
Not happy parcel received on 8 012020 order on 25 cash too fast sinom candle a little smashed on the sides of pot
Carole F.
purchased on 10/01/2020
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1
/5
★☆☆☆☆
Shipping costs too high! Otherwise product conforms.
Katia L.
purchased on 09/01/2020
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Answer from Palais du Rosaire
Hello Katia, we have a cheaper delivery solution which is Mondial Relay for your order the shipping cost would have been 4.70. Have a nice day. Pauline