Customer reviews of ParaNatura.bio

Great service, thank you

very satisfied with the product and your service

Always satisfied

Online ordering, delivery, information, payment - all great and trouble-free!

super

Order processed and shipped quickly Satisfied with the site

Fast and careful delivery.

nothing to complain about

I don't know who chose the delivery method but I had to drive 40 km there and back because the parcel delivered by colissimo pickup was delivered to a completely different location than the one initially planned.

package of gluten-free bread received expired a day ago and 2 packages of "mini strawberry fillings" still gluten-free expired in 3 days, then I ordered 3 packages of Orangino and only received one, in short, not a serious company, to be avoided.

Easy and clear

Perfect, conscientious site, very good value for money, perfect packaging and fast shipping.

Order processed and delivered very quickly. Careful packaging.

Everything very well, the site, the order and delivery ... and the products are excellent!!!!

My note is based on a mismanagement with me, the customer, of an internal error at paranatura. I had in fact made the same order twice, in 2017 and 2018, well passed. This time I ordered and received without any problem, except that my order was for five boxes of 60 capsules (same as the previous times), which was confirmed to me, including on the invoice enclosed with the parcel. However, although I did indeed have 5 boxes, they each only contained 45 capsules! I called paranatura, thinking it was a mistake that could be repaired: not at all! After several exchanges, I was told that either I'd have to make do with it and that's that (so I'd be paying a lot more for the capsules than before, and especially than advertised on the site), or I'd have to send them back (except for the half-opened box, as I hadn't noticed straight away that it wasn't the right one). I understood that they would refund me in full, as a commercial gesture, or that there would be one, but no, I ended up receiving a refund, of 4 boxes... so no commercial gesture due to their error, bordering on arrogance in their replies (long time coming). So that was my last purchase from paranatura. I bought the capsules in a parapharmacy, so at least there were no nasty surprises.

Order arrived very quickly. Products met my expectations. No complaints. It's perfect.

I found my product easily. Safe site with no unpleasant surprises regarding payment. Very fast delivery. Many organic products.

fast shipping and product as described.

Compliant order and very fast delivery.

Fast service, quality products

No problem at all

Fast delivery - very satisfactory service

Completely satisfied with order, delivered quickly and without fuss.

quality service, great availability and friendliness of the staff. Delivery is fast and meticulous. I highly recommend this site.

Perfect.

Perfect, as usual. Very neat packaging

Incredibly fast, impeccable products, well packaged without too much packaging.

Perfect

T res well, I advise my friends to go.

5 stars

R A S

very good site

Easy site, fairly complete selection, very good prices, very fast delivery!

A pleasant site Fast delivery A well-made package

Fast delivery. Good product.

Order sent very quickly and I was very satisfied.

Pleasant and friendly site that I have just discovered . parcel received today so too early to note the products . Everything is carefully packed.

Very good contact and good information

2nd order and again problems. I wanted to be nice in my other review because the customer service was correct, but no. New order, again a package in pieces that goes back to the sender, no news from them, it's of course up to me to make reminders by email ... The package leaves, and again delivery problem (inevitably, still using the same service). The delivery man arrived and told me "I'll try to get it out of the truck"... voila voila. This one was (again) in a terrible state: strong smell, hole on the side of the box and the bottom of the box completely soaked.
I accepted the parcel and asked the deliveryman to mention these points in the reservations. When I opened the parcel, a bottle was broken again... not to mention the 3 bottles that were missing when the parcel was shipped. I'll pass over the contents of the parcel: dirty and sticky bottles, labels ripped off, etc... It's a pity I couldn't put up any photos to show the condition of the parcel ... I ended up with 20 bottles instead of 24, and of course, several days later I'm the one who has to call Paranatura again for a refund. No commercial gesture from them, of course ... I wouldn't recommend this store at all, despite the fairly good prices, and I wouldn't recommend this site again.

Excellent value for money, easy payment and fast delivery.