★★★★★
based on 3317 reviews published
Latest customer reviews
Very large packaging compared to the contents! As a result, a lot of cardboard strapped together to prevent bundling, which adds weight and therefore cost to shipping.
Serious
Perfect, it makes you want to order other things thanks to the little docs enclosed in the parcel,
Very responsive customer service, well-known products,
Reception assured.
It's a pity that the products I ordered are out of stock even though I was able to pay for them. On the other hand, it's great to have a real person on the phone the next day to explain the situation and help me find solutions.
Obsolete products received while waiting for a response from after-sales service
Very good
Simple navigation on this site. Fair prices. Fast delivery. And above all, the advantage of finding KAOKA chocolates and teas from La Route des Comptoirs, quality products to which I'm loyal.
Perfect Arrives in no time
Great order, arrived quickly, fast customer service!
It was indicated that the use-by date had just passed. However, I didn't expect a chocolate that was speckled with white, crumbly and tasteless. I wouldn't recommend it.
Idem
Abnormal to put products whose expiration date is exceeded since 3 months. I will not recommend this site.
Some products were in unacceptable condition (dates had passed and the appearance of the products had been altered, which had an effect on the taste). After a complaint, a discount was granted, but the main thing is not to send this type of product. As a customer, I expect a compliant product.
Superb communication, perfect delivery on time and very professional packaging.
Perfect!
Clear, easy-to-use site
I am very satisfied with my order, with fast delivery. Thank you very much.
Delighted with my regular orders. Great products and shipping within a day of ordering. Great!
On-time delivery.
Fast order. Shipped very quickly. Thank you very much.
Fast delivery, but defective product. I asked for a return, I'm waiting for their answer.
Delivery was slightly disrupted due to a destination error (they were supposed to arrive on Friday, but arrived on Monday)
Good product, fast delivery, perfect packaging Thank you
A wide choice of products, good brands, careful packaging and free samples.
The product purchased...and very interesting prices.
Fast and reliable site to recommend
Product delivered very quickly. Very reliable. I recommend it.
3 working days to collect the parcel, that's short !!!
Great price. Fast delivery. I recommend this site.
Very efficient.
I skimmed the site because I had to order the product prescribed for my dog quickly, so I didn't dwell on the rest.
For a first experience, my opinion is favorable. We'll see for the next times if I always confirm according to my satisfaction.
The lipstick was broken inside the tube, hence my disappointment.
Fine
Quality products!
Very friendly and responsive after-sales service. The parcel was sent the same afternoon I placed my order. Careful packaging
On delivery I noticed that a bottle of aloe was broken. too bad
Very good products, good value for money