/10
★★★★★
based on 3173 reviews published
★★★★★
based on 3173 reviews published
Latest customer reviews
4
/5
★★★★☆
Reception assured.
Fernande C.
purchased on 27/10/2022
Translated review
3
/5
★★★☆☆
It's a pity that the products I ordered are out of stock even though I was able to pay for them. On the other hand, it's great to have a real person on the phone the next day to explain the situation and help me find solutions.
Anaïs V.
purchased on 26/10/2022
Translated review
1
/5
★☆☆☆☆
Obsolete products received while waiting for a response from after-sales service
Myriam S.
purchased on 24/10/2022
Translated review
5
/5
★★★★★
Very good
Frederic L.
purchased on 19/10/2022
Translated review
5
/5
★★★★★
Simple navigation on this site. Fair prices. Fast delivery. And above all, the advantage of finding KAOKA chocolates and teas from La Route des Comptoirs, quality products to which I'm loyal.
Béatrice L.
purchased on 16/10/2022
Translated review
5
/5
★★★★★
Perfect Arrives in no time
Monique M.
purchased on 07/10/2022
Translated review
5
/5
★★★★★
Great order, arrived quickly, fast customer service!
Loan P.
purchased on 29/09/2022
Translated review
1
/5
★☆☆☆☆
It was indicated that the use-by date had just passed. However, I didn't expect a chocolate that was speckled with white, crumbly and tasteless. I wouldn't recommend it.
Emmanuel G.
purchased on 07/10/2022
Translated review
5
/5
★★★★★
Idem
Fabienne M.
purchased on 02/10/2022
Translated review
1
/5
★☆☆☆☆
Abnormal to put products whose expiration date is exceeded since 3 months. I will not recommend this site.
Liliane D.
purchased on 02/10/2022
Translated review
2
/5
★★☆☆☆
Some products were in unacceptable condition (dates had passed and the appearance of the products had been altered, which had an effect on the taste). After a complaint, a discount was granted, but the main thing is not to send this type of product. As a customer, I expect a compliant product.
Raymond M.
purchased on 21/09/2022
Translated review
5
/5
★★★★★
Superb communication, perfect delivery on time and very professional packaging.
Manuel Aguilar D.
purchased on 27/09/2022
Translated review
5
/5
★★★★★
Perfect!
Julie F.
purchased on 20/09/2022
Translated review
5
/5
★★★★★
Clear, easy-to-use site
Cecile S.
purchased on 17/09/2022
Translated review
5
/5
★★★★★
I am very satisfied with my order, with fast delivery. Thank you very much.
Valérie T.
purchased on 18/09/2022
Translated review
5
/5
★★★★★
Delighted with my regular orders. Great products and shipping within a day of ordering. Great!
Isabelle A.
purchased on 10/09/2022
Translated review
5
/5
★★★★★
On-time delivery.
Alain L.
purchased on 09/09/2022
Translated review
5
/5
★★★★★
Fast order. Shipped very quickly. Thank you very much.
Sandra A.
purchased on 01/09/2022
Translated review
1
/5
★☆☆☆☆
Fast delivery, but defective product. I asked for a return, I'm waiting for their answer.
Olga S.
purchased on 25/08/2022
Translated review
Answer from ParaNatura.bio
Hello, We would like to express our surprise. You rated our site very poorly even before telling us about the problem you were concerned about and seeing how we dealt with it! I'm sure you'll agree that it was impossible for us, given the very hot weather, to find it unusual for oil to be in a liquid state. Best regards ParaNatura.Bio
5
/5
★★★★★
Delivery was slightly disrupted due to a destination error (they were supposed to arrive on Friday, but arrived on Monday)
Chantal L.
purchased on 24/08/2022
Translated review
5
/5
★★★★★
Good product, fast delivery, perfect packaging Thank you
Yasmine T.
purchased on 24/08/2022
Translated review
5
/5
★★★★★
A wide choice of products, good brands, careful packaging and free samples.
Laure T.
purchased on 20/08/2022
Translated review
5
/5
★★★★★
The product purchased...and very interesting prices.
Marie-thé H.
purchased on 08/08/2022
Translated review
5
/5
★★★★★
Fast and reliable site to recommend
Feryal B.
purchased on 08/08/2022
Translated review
5
/5
★★★★★
Product delivered very quickly. Very reliable. I recommend it.
Francine H.
purchased on 09/08/2022
Translated review
4
/5
★★★★☆
3 working days to collect the parcel, that's short !!!
Marie G.
purchased on 31/07/2022
Translated review
5
/5
★★★★★
Great price. Fast delivery. I recommend this site.
Cecile T.
purchased on 27/07/2022
Translated review
5
/5
★★★★★
Very efficient.
Francoise D.
purchased on 25/07/2022
Translated review
3
/5
★★★☆☆
I skimmed the site because I had to order the product prescribed for my dog quickly, so I didn't dwell on the rest.
Valérie S.
purchased on 24/07/2022
Translated review
5
/5
★★★★★
For a first experience, my opinion is favorable. We'll see for the next times if I always confirm according to my satisfaction.
David M.
purchased on 25/07/2022
Translated review