/10
★★★★★
based on 3241 reviews published
★★★★★
based on 3241 reviews published
Latest customer reviews
5
/5
★★★★★
Perfect. Products on special offer, so great prices and very fast shipping.
Christelle D.
purchased on 14/11/2022
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5
/5
★★★★★
Pleasant site fast delivery
Serge B.
purchased on 08/11/2022
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5
/5
★★★★★
Excellent site, responsive, high quality, serious, very good products, very careful and fast shipping... thank you Lui
Jocelyne C.
purchased on 09/11/2022
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5
/5
★★★★★
Attractive prices, on time delivery, that's all I ask.
Carla B.
purchased on 09/11/2022
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4
/5
★★★★☆
Very large packaging compared to the contents! As a result, a lot of cardboard strapped together to prevent bundling, which adds weight and therefore cost to shipping.
Bernadette G.
purchased on 07/11/2022
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5
/5
★★★★★
Serious
Frederic L.
purchased on 30/10/2022
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5
/5
★★★★★
Perfect, it makes you want to order other things thanks to the little docs enclosed in the parcel,
Sabine H.
purchased on 02/11/2022
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4
/5
★★★★☆
Very responsive customer service, well-known products,
Bernadette G.
purchased on 13/09/2022
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4
/5
★★★★☆
Reception assured.
Fernande C.
purchased on 27/10/2022
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3
/5
★★★☆☆
It's a pity that the products I ordered are out of stock even though I was able to pay for them. On the other hand, it's great to have a real person on the phone the next day to explain the situation and help me find solutions.
Anaïs V.
purchased on 26/10/2022
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1
/5
★☆☆☆☆
Obsolete products received while waiting for a response from after-sales service
Myriam S.
purchased on 24/10/2022
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5
/5
★★★★★
Very good
Frederic L.
purchased on 19/10/2022
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5
/5
★★★★★
Simple navigation on this site. Fair prices. Fast delivery. And above all, the advantage of finding KAOKA chocolates and teas from La Route des Comptoirs, quality products to which I'm loyal.
Béatrice L.
purchased on 16/10/2022
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5
/5
★★★★★
Perfect Arrives in no time
Monique M.
purchased on 07/10/2022
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5
/5
★★★★★
Great order, arrived quickly, fast customer service!
Loan P.
purchased on 29/09/2022
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1
/5
★☆☆☆☆
It was indicated that the use-by date had just passed. However, I didn't expect a chocolate that was speckled with white, crumbly and tasteless. I wouldn't recommend it.
Emmanuel G.
purchased on 07/10/2022
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5
/5
★★★★★
Idem
Fabienne M.
purchased on 02/10/2022
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1
/5
★☆☆☆☆
Abnormal to put products whose expiration date is exceeded since 3 months. I will not recommend this site.
Liliane D.
purchased on 02/10/2022
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2
/5
★★☆☆☆
Some products were in unacceptable condition (dates had passed and the appearance of the products had been altered, which had an effect on the taste). After a complaint, a discount was granted, but the main thing is not to send this type of product. As a customer, I expect a compliant product.
Raymond M.
purchased on 21/09/2022
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5
/5
★★★★★
Superb communication, perfect delivery on time and very professional packaging.
Manuel Aguilar D.
purchased on 27/09/2022
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5
/5
★★★★★
Perfect!
Julie F.
purchased on 20/09/2022
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5
/5
★★★★★
Clear, easy-to-use site
Cecile S.
purchased on 17/09/2022
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5
/5
★★★★★
I am very satisfied with my order, with fast delivery. Thank you very much.
Valérie T.
purchased on 18/09/2022
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5
/5
★★★★★
Delighted with my regular orders. Great products and shipping within a day of ordering. Great!
Isabelle A.
purchased on 10/09/2022
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5
/5
★★★★★
On-time delivery.
Alain L.
purchased on 09/09/2022
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5
/5
★★★★★
Fast order. Shipped very quickly. Thank you very much.
Sandra A.
purchased on 01/09/2022
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1
/5
★☆☆☆☆
Fast delivery, but defective product. I asked for a return, I'm waiting for their answer.
Olga S.
purchased on 25/08/2022
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Answer from ParaNatura.bio
Hello, We would like to express our surprise. You rated our site very poorly even before telling us about the problem you were concerned about and seeing how we dealt with it! I'm sure you'll agree that it was impossible for us, given the very hot weather, to find it unusual for oil to be in a liquid state. Best regards ParaNatura.Bio
5
/5
★★★★★
Delivery was slightly disrupted due to a destination error (they were supposed to arrive on Friday, but arrived on Monday)
Chantal L.
purchased on 24/08/2022
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5
/5
★★★★★
Good product, fast delivery, perfect packaging Thank you
Yasmine T.
purchased on 24/08/2022
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5
/5
★★★★★
A wide choice of products, good brands, careful packaging and free samples.
Laure T.
purchased on 20/08/2022
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