★★★★★
based on 3284 reviews published
Latest customer reviews
Very good contact and good information
2nd order and again problems. I wanted to be nice in my other review because the customer service was correct, but no. New order, again a package in pieces that goes back to the sender, no news from them, it's of course up to me to make reminders by email ... The package leaves, and again delivery problem (inevitably, still using the same service). The delivery man arrived and told me "I'll try to get it out of the truck"... voila voila. This one was (again) in a terrible state: strong smell, hole on the side of the box and the bottom of the box completely soaked. I accepted the parcel and asked the deliveryman to mention these points in the reservations. When I opened the parcel, a bottle was broken again... not to mention the 3 bottles that were missing when the parcel was shipped. I'll pass over the contents of the parcel: dirty and sticky bottles, labels ripped off, etc... It's a pity I couldn't put up any photos to show the condition of the parcel ... I ended up with 20 bottles instead of 24, and of course, several days later I'm the one who has to call Paranatura again for a refund. No commercial gesture from them, of course ... I wouldn't recommend this store at all, despite the fairly good prices, and I wouldn't recommend this site again.
We can't control the carriers, despite all the safeguards we've put in place. Customer Service treated you with the utmost care, and you were reimbursed for the broken products. What's more, we don't understand this note after all we've done to try to satisfy you. We wish you all the best with our ParaNatura.Bio brethren.
Excellent value for money, easy payment and fast delivery.
Very fast delivery
The parcel arrived in good condition, as did the merchandise.
NOTHING TO SAY
I'm happy with everything.
Nice welcome from the site despite some less attractive prices why not a subscription with discounts on the price
I easily found my product on the site and was delivered quickly. Great! I will take the time to discover the site.
There was a bug when validating my order which prevented it from being taken into account. I wrote a message to customer service, who solved the problem and validated the order within 1/2 day. Bravo for this reactivity.
Perfect
Perfect service, I am very satisfied with Paranatura.bio
Very good, but I gave it 3 stars because I had payment problems when I ordered...
My order did not appear in my profile after payment. I still received it. Please review your site.
Hello, I have nothing to say about the "ParaNatura" site, which is very well designed and easy to use. Everything is very well packaged for transport. I am satisfied with my order. Have a nice day. France
Very well designed for product search. Nice range of products.
Well designed site with many quality products. The parcel was received on time, in perfect condition... The 5 stars are well deserved!
Perfect
I am very satisfied with the ease of ordering on the site, but also for the fast delivery.
Very reactive in terms of delivery times and compliant order. I recommend
Very good
Fast delivery and conform to my order. Nothing to complain about, total satisfaction.
Totally satisfied! I recommend .
Navigation on this site is easy and pleasant; all the information is at your fingertips without tedious searching. The 5% deduction on the first order is very much appreciated. Packages in excellent condition.
All right!
Order received quickly, however I would have liked to know the origin of your infusions because it says "outside the EU".
Very good, fast delivery, conform product
Fast delivery
Tutto ok molto consigliato
Serious site, fast delivery. I recommend it.
Fast delivery
Very fast delivery
Fast delivery, as ordered
Servi ce impeccable, fast delivery
Good but I could not order one of the products in the desired quantity due to insufficient stock
Very good!
Very professional packaging
Extremely reliable service, easy ordering and top-quality packaging!
A little problem during the delivery in relay point but the customer service is super reactive!
A little long between order and delivery, and it's a shame that quantities are so limited.but perfect for the rest. AM