Paris en un Clic delivers consistently positive experiences across product quality and service. Guests highlight well-organized boat trips and friendly, knowledgeable guides who provide clear, engaging commentary and make the Parisian experience from the water feel unique and memorable. Reviews repeatedly praise smooth logistics, easy booking, reliable follow-up, and supportive staff who accommodate special requests and help groups enjoy a memorable outing. The overall experience is described as beautiful, enjoyable, and worth the detour to see Paris from different angles.
Was super loud engine and vibration of all the boat going for the first 45 minutes at least. Reflections in the window and lights having inside were not helpful to see the outside views. Would not recommend to my friends and family this experience. Was disappointing. Was expecting more relaxing and enjoyable experience.
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Marina G.
Rating: 3 out of 5
following a purchase from 24/11/2024
The people who take care of the organization in advance are very nice, however, arriving 'for the cruise lunch' it was chaos. Waiting on the sidewalks, indifference from the staff, not really considering the demands imposed on us clients, I expected a bit of welcome and respect for the instructions that were imposed on us.
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Marlène A.
Rating: 3 out of 5
following a purchase from 12/11/2024
I had to organize an outing for 47 people. There were 2 moments: The first: the organization part. And 5/5!!! The commercial/relational part by email was great. Attentive and very responsive. Then the walk: 1/5. Bitter and unfriendly staff. Moreover, the audio comments are inaudible. In the digital age, it's really a shame!!! What image do we give to tourists??? Anyway, it's time to modernize
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Caroline C.
Rating: 3 out of 5
following a purchase from 09/11/2024
The theater play: excellent Meal: simple but good Restaurant: Catastrophic!! Quick meal, we barely had time to finish our plate before it was taken away. There was a private evening starting at 7:30 PM: about 80 people arrived in 15 minutes, chatting and laughing in the aisles of our tables, and bumping into people who were eating. Some didn't even finish their meal and left the restaurant for good. A shame
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Daniela Z.
Rating: 3 out of 5
following a purchase from 31/10/2024
I'm sure it must be great originally, but I have to say I was unlucky, ended up with 3 buses of kids who screamed at every bridge and I absolutely couldn't hear the explanations of the guided tour and therefore couldn't appreciate this little cruise as it deserved. Too bad :-(
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Elodie C.
Rating: 2 out of 5
following a purchase from 29/10/2024
Reservation for the boat tour on 29/10/24 Departures every 30 minutes but waiting for more than 1h30. It's a shame not to specify this during the reservation especially when we have young children
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Marie-Céciie D.
Rating: 3 out of 5
following a purchase from 26/10/2024
Very poor sound quality, too many people, boat too big, lack of explanations about the monuments. Splendid view.
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Sophie R.
Rating: 3 out of 5
following a purchase from 15/09/2024
Nice walk. However, a horrible engine smell throughout the trip. One thinks it must be very polluting!
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Simon P.
Rating: 3 out of 5
following a purchase from 24/08/2024
Unintelligible comments while being up high. The sound was not loud enough at all. Otherwise, a nice cruise to discover some Parisian monuments.
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Deborah S.
Rating: 3 out of 5
following a purchase from 15/08/2024
Very nice ride but impossible to hear the comments 900 people it would be necessary to increase the volume
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Filipe G.
Rating: 3 out of 5
following a purchase from 14/08/2024
Good food. View from the boat too. The crew left much to be desired. While the other tables already had wine and appetizers, mine did not and it did not seem like they would bring any. I called the waiter, he came to me and said that in Europe you cannot raise your hand to call them. I knew that very well, but in Europe, can they leave a couple's table empty who paid 430 euros for dinner?
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Soledad V.
Rating: 2 out of 5
following a purchase from 01/07/2024
Not good the meal. The quality is very low and the dishes poorly prepared. The menus need improvement.
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Sabrina P.
Rating: 3 out of 5
following a purchase from 22/06/2024
It's a shame because when we are at the top we can't hear the explanations but otherwise the visit is nice
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Louis B.
Rating: 3 out of 5
following a purchase from 25/05/2024
I cannot give more. The boat hit a bridge pillar which caused the glass bay above our table to shatter during our meal, a rain of glass debris fell on us. We are still waiting for an apology from management and perhaps compensation for an evening that was supposed to be magical and unfortunately was greatly spoiled.
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Souad B.
Rating: 3 out of 5
following a purchase from 25/05/2024
The play was very good. But the service at the restaurant was not very satisfactory. Ready to discuss it in person
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Margaux P.
Rating: 3 out of 5
following a purchase from 20/05/2024
Quiet nice boat tour, but not interesting if you cannot be on the top of the boat.
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Martina T.
Rating: 3 out of 5
following a purchase from 19/05/2024
Nice cruise, but it would be better to give headphones for the guide instead of listening all the time to someone talking in a foreign language.
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Benjamin M.
Rating: 2 out of 5
following a purchase from 18/05/2024
We were disturbed by many people shouting on the boat. The staff tried to stop them and thank you to them, but when they saw it wasn't working, they stopped the comments. As someone who is not an expert in the city of Paris and wanted to show the monuments to my goddaughter while teaching her things, it was a lost cause and I had to manage with the app.
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Pascale R.
Rating: 3 out of 5
following a purchase from 10/05/2024
Way too much waiting. The audio texts are not updated, it's a shame to only talk about the old history and not the more recent one. I was disappointed not to pass in front of Notre Dame.
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Giulia C.
Rating: 2 out of 5
following a purchase from 10/05/2024
Very long wait despite the reservation, as there are no time slots to book, you just go there and wait to board. The experience is nice and suggestive, especially for the view of the Eiffel Tower, but they let too many people on the boat and you feel cramped.
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Valérie B.
Rating: 3 out of 5
following a purchase from 06/05/2024
Hello, we did not see the Île de la Cité and Notre Dame! Yet it was on the program....
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Thierry W.
Rating: 2 out of 5
following a purchase from 05/05/2024
Hello, I am unhappy because I had requested an extra that was not communicated to the boat company. This extra was to celebrate the 10th wedding anniversary and therefore it did not have the same charm.
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Response from Paris en un Clic
Hello,
We understand your disappointment and apologize for any misunderstanding caused. Upon reviewing your initial request, you had indeed asked for a specific bottle to celebrate your wedding anniversary. However, it is important to note that our boat company receives a large number of clients each day, and our menus and services are established and presented in advance to ensure a pleasant and smooth experience for all our passengers.
Unfortunately, it is technically impossible for us to modify the menu or add specific items after its publication, given the volume of requests we receive. If we were to satisfy every particular request, it would make it difficult to manage our services effectively. We add the fact that your reservation was made 5 days before your visit, the orders with suppliers (and always considering the volume) are already validated.
However, we could have added items like candles, flowers, or other decorations to make your experience more special, however these last additions, present in the catalog, were not requested.
We understand your disappointment and hope that you also understand the challenges we face in maintaining our services at a high level for all our clients.
Please accept our apologies for any inconvenience caused and do not hesitate to contact us for any other questions or requests.
Best regards,
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Roselyne A.
Rating: 3 out of 5
following a purchase from 23/04/2024
Too bad the boat turns back before the island of the city and the island of St. Louis. The comments are a bit superficial…
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Mario F.
Rating: 2 out of 5
following a purchase from 20/04/2024
The seats upstairs, once people stand up, those of us who remain seated can't see anything.
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Mahieu S.
Rating: 3 out of 5
following a purchase from 13/04/2024
The meal served was not gourmet as indicated on the site, moreover on the menu, it is specified that half a bottle of wine and water per person, as well as coffee are included in the menu, however we had to pay for all the drinks and after payment, return the bill for these drinks.
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Regis C.
Rating: 3 out of 5
following a purchase from 14/04/2024
Hello, Moderately satisfied because we learned that when we were present the planned route could not be done due to the rising waters so no monuments... The meal with the service was perfect.
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Vincent S.
Rating: 3 out of 5
following a purchase from 14/04/2024
Beautiful outing but a lot of people difficult to see the sound is inaudible and the shortened route does not allow for the island of the city... too bad we were disappointed
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Patricia I.
Rating: 2 out of 5
following a purchase from 12/04/2024
I expected to go down and see Notre Dame, besides the audio was not heard outside. The upper part of the boat was closed.
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Mr K.
Rating: 3 out of 5
following a purchase from 01/04/2024
Not bad. No staff member to control the queue.
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Chiarelli M.
Rating: 3 out of 5
following a purchase from 30/03/2024
Nice walk but it lacks a guided tour with explanations about the monuments.
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Rishav P.
Rating: 3 out of 5
following a purchase from 26/03/2024
The email should also be in English language not only in French.
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Patrick D.
Rating: 3 out of 5
following a purchase from 23/03/2024
We were disappointed because we had requested to be on an open boat at the back like the "Jean Bruel" with 2 tables of 8 near the windows. We were on the "Zouave" quite enclosed with 2 tables in the center. Moreover, for the aperitif we did not have any appetizers even after asking 3 times.
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Micky B.
Rating: 3 out of 5
following a purchase from 21/03/2024
does not know what this sign corresponds to regarding the Parisian boats I have used.
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Patrick G.
Rating: 3 out of 5
following a purchase from 19/03/2024
Very correct service. Only downside, the descriptive sound of the monuments seen was too weak. One had to listen closely.
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Sandy D.
Rating: 2 out of 5
following a purchase from 16/03/2024
A bit disappointed, we don't see that many monuments. Punctuality appreciated.
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Mathis V.
Rating: 2 out of 5
following a purchase from 09/03/2024
The boat did not go into Paris due to the level of the Seine, it should have been communicated
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Audrey A.
Rating: 3 out of 5
following a purchase from 07/03/2024
Good
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Lilian H.
Rating: 3 out of 5
following a purchase from 04/03/2024
Great, not expensive but the access to the upper deck was closed and we didn't see Notre Dame.
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Aurélie V.
Rating: 3 out of 5
following a purchase from 28/02/2024
The barcode received was not readable by the machine. We were lucky to meet very pleasant employees of the Parisian boats who quickly resolved the issue.
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Thierry C.
Rating: 3 out of 5
following a purchase from 25/02/2024
The visit with the Parisian boats was really not great
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