★★★★★
based on 2223 reviews published
Latest neutral customer reviews
Perfect
3 weeks after ordering, with no news or delay, I called and was told that the company had been in existence for over 15 years that the order was in progress and... no delay Delivered 4 days later with a satisfactory, compliant product.
Delivery a little slow
Your parcel left the day after you placed your order.
You chose the free shipping by Mondial Relay and indeed it takes 3 working days.
For faster delivery, we offer Colissimo, which takes 2 days.
Best regards,
Nicolas JEAN
Excellent product, fast and efficient transaction and delivery!
The first shipment did not correspond to the item ordered, but you were quick to make the necessary arrangements. Thank you
Pass
I ordered two sheepskin rugs - one was delivered. I made a claim and the second one was sent - but it's a different size. I had to send it back and now I'm waiting for the replacement...the quality is very good but there are service problems - this time.
You can't tell on skins. It is necessary to wait several months before seeing if the quality is good. For the moment : ok
Fast delivery but product not as expected: hair too long and small smell. The return (free) was without problem
Well done site, but the coordination between the accounting department and the sales department is insufficient. Correct delivery, product conforms to the description.
Product received quickly and conforms to the request for the size but I find it a little yellow, I would have liked it to be white
Not very serious Delays much too long And expensive for what it is
You also ordered a product that was not in stock and that we had to put in production; indeed the delay was longer than expected especially because of the summer period and we apologize for that.
And finally, you contacted us to explain that the pouf you wanted was square when it only exists in diameter 45 or 70 cm, so round.
I think that we have nothing to reproach us as for your order if it is not the delay of delivery of the pouf.
Sincerely,
Nicolas JEAN
Delivery time a little long!
Hello. For the first time, I am surprised by the sheepskin I received...it is much narrower than the previous ones and the skin is lighter with less hold. It is a pity. It's a shame. Sincerely. Christine Ployart-Hubert
Satisfied with the purchase of a cushion in accordance with my tastes. I was very disappointed that I was not satisfied with my order for a custom-made carpet: the answers were late and did not comply with my wishes.
It took a long time to send the order. I could have taken advantage of the black friday specials if I had known
Cushions that lacked stuffing yet I am a customer since rEs Cushions badly stuffed not satisfied is repurchased of what to give again of the inflating customer for several years I am never êtee disappointed it takes a first time Cushion
I had to re-stitch the skin which was scaled on the skin side. I hope to receive a new one soon
I received the well-made cushion quickly, but unfortunately its dimensions do not correspond to those indicated, so it is too small for the pouf for which I intended this beautiful cushion....
Best regards,
Nicolas
FAST TURNAROUND, WELL PROTECTED BUT DISAPPOINTED WITH THE QUALITY AND THE COLOUR WAS DIFFERENT. I BOUGHT MUCH BETTER QUALITY SHEEPSKINS ELSEWHERE.
Very nice skin, too bad we don't warn you when it arrives at the relay point
Easy to order, no delivery problems. I only regret that there is no guarantee for a product of this value
Stubborn smell of my 2 carpets
They are beautiful skins but do not always fit the size indicated in the description. I asked for an exchange and it was done without any problem. I think this site is serious but should be more vigilant in the control of products.
Surprised by the color which was not the ordered night blue
I am very disappointed because I ordered a white carpet with silver spots and I received a grey carpet with silver spots.
Good
I have not received anything and I have no news about the delivery scheduled for Friday 21_02 2020 cordially
Hello, I am disappointed with my second order. The size of the skin is much smaller than the first one.
I'm very pleased with the product, but I'd like to see it delivered on two different dates, then another date indicating the actual delivery in a relay point - in short, very chaotic).
I have received my order and it is now ready to be shipped to me.
Cardboard packaging too weak, would deserve a harder quality to protect the product.
Well
Clear and pleasant site, easy to use. The site is clear and pleasant, easy to use, but the choice of the relay point and the delivery were a real hassle. The delivery was almost 2 weeks late instead of 48 hours.
Disappointed one of the 2 skins purchased is much smaller than expected
Lack of clarity perhaps
Very good
The quality of the sheepskin is very good (it's a pity that there are some yellow parts), the delivery time is very fast but the packaging leaves something to be desired...
Color error of the cushion. returned. waiting for delivery
You decided for me the day of delivery: 1) warned me the same morning that you would not deliver me while I had blocked a day at my home, 2) I tried to reach the carrier. 3) told me they would call me back: never did. 4) tried to contact them again: never answered. 5) and finally was dropped off on a day I was not there. 6) managed to call the delivery man (nice) to find a solution: not easy while I was in an important meeting with my CEO.
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