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M
Rating: 5 out of 5
Everything went well. Quality product.
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Customer reviews of Pebbly
Trust Attestation
8,9
/10
Overall rating: 8,9 out of 10
Based on 254 published reviews
Summary of reviews
Pebbly consistently delivers reliable products with strong design and practical features, including glass containers that can be vacuum sealed, well-sealed two-compartment boxes, and sturdy bags with reinforced bottoms. Customers praise careful packaging and fast, on-time delivery, plus responsive and effective customer service in many cases, along with products that meet expectations and look aesthetically pleasing. The range includes glass jars with bamboo lids, square glass jars, napkin rings, and compost-worthy buckets, all described as practical, well-made, and durable, with many noting the lids and seals work well. Overall, the store is seen as dependable, offering quality items that suit kitchen and storage needs and generate repeat purchases.
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C
Rating: 4 out of 5
Well received, conforms thank you
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A
Rating: 5 out of 5
Fast and careful shipping.
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J
Rating: 5 out of 5
Perfect: top delivery, item to recommend: nice look and colors and very functional in my kitchen.
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C
Rating: 5 out of 5
Ultra fast shipping, product conforms and practical.
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J
Rating: 3 out of 5
Hello I sent you an email to ask how to return my order because I made a mistake in size. I did not receive a response to my email. Thank you for your feedback
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J
Rating: 5 out of 5
Super article.
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G
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Perfect, I made a size mistake when ordering, they contacted me to modify it, I found that great
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G
Rating: 5 out of 5
Satisfied with my purchase Beautiful object and very functional
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M
Rating: 5 out of 5
VERY BEAUTIFUL PRODUCT
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I
Rating: 5 out of 5
The product meets expectations and delivery times are fast and respected.
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S
Rating: 5 out of 5
Conforms to my order. Perfect
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M
Rating: 5 out of 5
very happy with the design of my product
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B
Rating: 5 out of 5
Product conforms to expectations. Very practical for storing peels without going to the compost every 5 minutes! Goodbye fruit flies and odors! Integrates very well into my olive green kitchen. Very satisfied.
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H
Rating: 5 out of 5
Package received on time.
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M
Rating: 4 out of 5
I am very happy with the product, I wanted to complete with other boxes, but impossible because you only sell "sets" including formats that do not interest us, so we ordered from the more flexible competition that does not impose models we do not need, too bad for you
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F
Rating: 5 out of 5
Good very practical products, careful shipping
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C
Rating: 5 out of 5
Everything went well.
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N
Rating: 1 out of 5
I received my order with a large part broken and I did not receive a replacement for this merchandise despite sending photos as requested by Pebbly
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L
Rating: 2 out of 5
I already have a 7L Pebbly compost bucket that I am very satisfied with, despite a fairly high price. At the beginning of May, I ordered two new buckets: one 7L for my workplace (the main reason for my purchase) and one 3.5L for personal use, in order to optimize shipping costs (€10 for Belgium). A few days later, I receive my order... but only the small bucket is delivered. No explanation, no message. On the site, the status is simply "Delivered". I immediately contact customer service, with no response. A few days later, I follow up, still nothing. It is only after having on "Société des Avis Garantis" that I had not received the package that I finally get a response: the large bucket was out of stock, so they unilaterally decided to only send the small one. I am told a refund will be issued, without any further communication. If I had been informed at the time of the stock shortage, I could have chosen to cancel the order, wait for restocking, or only order the small bucket. Here, I was imposed a solution that does not suit me. Result: I end up with a small bucket (not a priority in my purchase) that costs me €47 (€37 + €10 shipping), which is completely disproportionate. And if I want to buy the 7L bucket again, I have to pay the €10 shipping again. This total lack of communication and consideration for the customer is very disappointing for a brand I appreciated until now.
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A
Rating: 1 out of 5
Two identical orders placed and two different lots arrived. No problem until I discover that not only unreachable by phone, customer service does not answer questions about returns, then impossibility to send them an email. All this has lasted for 1 month. Last order
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Response from Pebbly
Hello, I have not received a response from you following the email I sent you on Tuesday, June 3 at 4:22 PM. I allow myself to share it here: "Hello,
Can you give me the last name of the person who placed the first order? Because I cannot identify the box of your first purchase without that in order to compare it to the one you received in your last order.
Otherwise, if you want a refund, you can return the ordered items in their packaging. We will proceed with the refund once the good receipt of your package is made.
Sorry for the delay in our response, we were closed for the Ascension bridge. Thank you for your understanding on this matter. Finally, customer service is currently only done by email, I am sorry.
Wishing you a good day,
Pauline – The Pebbly team"
Can you give me the last name of the person who placed the first order? Because I cannot identify the box of your first purchase without that in order to compare it to the one you received in your last order.
Otherwise, if you want a refund, you can return the ordered items in their packaging. We will proceed with the refund once the good receipt of your package is made.
Sorry for the delay in our response, we were closed for the Ascension bridge. Thank you for your understanding on this matter. Finally, customer service is currently only done by email, I am sorry.
Wishing you a good day,
Pauline – The Pebbly team"
Y
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Confirms my expectation
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R
Rating: 5 out of 5
Product compliant with my expectations
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K
Rating: 1 out of 5
I received my item completely broken, I sent an email, no news to this day a shame!!!
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S
Rating: 5 out of 5
Nice products and compliant with my order
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J
Rating: 5 out of 5
Order processed in a very short time.
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B
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Good quality product
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S
Rating: 5 out of 5
Good quality items. Fast careful shipping.
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C
Rating: 5 out of 5
I am satisfied with my purchase, not with the delivery which was supposed to take place in a locker and which ultimately took place at the post office (constraint regarding hours)
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D
Rating: 4 out of 5
5 because, what more could you ask for?
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G
Rating: 5 out of 5
Very satisfied Perfect packaging items arrived unbroken
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P
Rating: 5 out of 5
Very nice and sturdy bags
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C
Rating: 5 out of 5
Good quality product, compliant with the description, easy to assemble and delivered very quickly. Perfect
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S
Rating: 5 out of 5
Perfect items and services
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L
Rating: 5 out of 5
Magnificent purchase! And moreover a French product! Exactly what I needed, ideal for cutting meat, vegetables, etc. Easy to move for washing.
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C
Rating: 5 out of 5
Perfect! Compliant with the description!
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