PétanqueShop consistently delivers fast, reliable service with swift shipping and delivery that often arrives within days and sometimes sooner, keeping the products well packaged and arriving as described. Customers highlight precise engraving and depth on engraved balls, a smooth ordering process, and items that meet or exceed expectations, including timely arrivals and favorable quality. The store earns praise for professionalism, efficiency, and a responsive customer service that resolves issues and provides credits when needed, supporting a loyal, long-standing customer base. Overall, the shopping experience is described as accurate, fast, and satisfying, with strong emphasis on on-time delivery and product quality.
We are sorry to hear that you encountered a delivery problem.
However, you ordered on Saturday, May 9. Your set was engraved and shipped on Monday, May 11. On our side, we cannot be faster. The delivery delay is the responsibility of the carrier.
Thank you for your understanding
Best regards.
The petanqueshop team
J
Jordan R.
Rating: 1 out of 5
following a purchase from 06/05/2026
The package was supposed to arrive on 12/05 but will be delivered on 18/05 (if not more delayed) by DPD having paid €15 in shipping fees to Chronopost. That's a long delivery delay for the price paid ..
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Response from PétanqueShop
Hello,
We understand your frustration regarding the delay in delivery of your order and we apologize for this inconvenience.
However, you ordered on 06/05 at 6 PM and we engraved and shipped your set on 07/05. On our side, we cannot be faster.
Your package arrived in Belgium on Monday 11/05 (for reminder, Friday 08/05 is a public holiday in France). The delay is therefore the responsibility of the carrier in your country.
Thank you for your understanding
Best regards.
The petanqueshop team
B
Blaise C.
Rating: 1 out of 5
following a purchase from 06/05/2026
I did not receive the correct order
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Response from PétanqueShop
Hello,
We are sorry to learn that you did not receive the correct order.
Our customer service has sent you the necessary documents to proceed with the exchange.
Thank you for your understanding.
Best regards.
The petanqueshop team
N
Nathalie S.
Rating: 1 out of 5
following a purchase from 02/05/2026
The ball magnet barely picks up balls. Impossible to lift a ball, not even by a millimeter. I requested a return refund, no news.
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Response from PétanqueShop
Hello,
We are following up on your feedback.
First of all, since Friday, May 8th is a public holiday, it is normal that you did not receive a response to your email before Monday, May 11th at 08:55 (the date on which we replied to you).
Regarding the magnet, it has no defects. The problem comes from the balls you purchased. Indeed, as indicated in the product description, OBUT Loisir Inox games cannot be picked up with a magnet.
Thank you for your understanding.
Best regards.
The petanqueshop team
M
Mathieu Z.
Rating: 1 out of 5
following a purchase from 29/04/2026
Package stuck at the pickup point for 3 days
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Response from PétanqueShop
The door of the pickup point does not open, I still haven't received my package...
P
Philippe G.
Rating: 1 out of 5
following a purchase from 28/04/2026
The product does not match the advertisement!!
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Response from PétanqueShop
Hello,
We are sorry to learn that the product does not meet your expectations. However, it is indeed a used game that you ordered (and not new).
Please feel free to contact us directly by email to share more details, in order to better understand.
Thank you for your understanding.
Best regards.
The petanqueshop team
G
Gilles C.
Rating: 2 out of 5
following a purchase from 24/04/2026
The balls are a bit expensive and there are no promotions for athletes or companies, however the delivery is very fast
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Philippe T.
Rating: 1 out of 5
following a purchase from 19/04/2026
I did not receive my balls
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Response from PétanqueShop
Hello,
Your package has arrived in Switzerland. Delivery is therefore expected very soon.
Thank you for your understanding.
Best regards.
The petanqueshop team
N
Nicolas G.
Rating: 1 out of 5
following a purchase from 16/04/2026
The delivery person did not ring my doorbell and sent it to a pick-up point even though I paid for home delivery
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Response from PétanqueShop
Hello,
We are really sorry to hear that your delivery experience did not meet your expectations.
However, the tracking indicates you were absent when the delivery person showed up, which explains the availability at a pick-up point.
Thank you for your understanding.
Best regards.
The petanqueshop team
C
Christophe S.
Rating: 1 out of 5
following a purchase from 05/04/2026
Delivery late
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Bruno S.
Rating: 2 out of 5
following a purchase from 30/03/2026
The balls arrived with sharp burrs on the series
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Response from PétanqueShop
Hello, the sharp aspect you mention regarding the manufacturer's markings will disappear with use. This can indeed happen when the balls are new. Thank you for your understanding. Best regards. The petanqueshop team
J
Jerome D.
Rating: 1 out of 5
following a purchase from 31/03/2026
Very bad in terms of delivery, the deadlines are not met by Chronopost, it's unacceptable
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Response from PétanqueShop
We are sorry to learn that you encountered problems with the delivery of your order. We did our best to ensure that your order with engraving was shipped as quickly as possible with free delivery to a pickup point. We apologize for this delay, although it was beyond our control. Best regards. The petanqueshop team
B
Benjamin I.
Rating: 1 out of 5
following a purchase from 31/03/2026
In my last order, I did not receive the authenticity certification card for the triplet, and for the return of the new ball used three times, they take it back for 100€ with a new value of 240€ purchased in February...
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Response from PétanqueShop
Hello, It is normal that you did not receive the warranty card, simply because the manufacturer Obut no longer includes it. The warranty card is now found in the flap of the box inside. Regarding the returns of pétanque balls, it is a service we offer our customers to lower the price of their new triplet but it is in no way mandatory. Best regards. The petanqueshop team
P
Philippe B.
Rating: 1 out of 5
following a purchase from 19/03/2026
I cannot give my opinion because for now no news of my package since Saturday, so for my part I am not satisfied
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Response from PétanqueShop
Hello, As indicated by your package tracking, it has been available at the post office since Saturday 21/03. We invite you to go there to collect it. Thank you for your understanding and have a nice day Best regards. The petanqueshop team
P
Pierre T.
Rating: 1 out of 5
following a purchase from 23/03/2026
I have not received my package. Complaint made to Chronopost
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Response from PétanqueShop
Hello, We are sorry to hear that you have not received your package and understand the inconvenience this may cause. However, the tracking of your package indicates that it was delivered to the building caretaker on 24/03 at 12:33. We encourage you to follow up on your complaint with Chronopost and remain at your disposal for any further assistance. Best regards. The petanqueshop team
C
Corinne M.
Rating: 2 out of 5
following a purchase from 16/03/2026
Ball pickup too light, string too thin
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Natacha E.
Rating: 1 out of 5
following a purchase from 06/03/2026
I paid an additional 15 euros to be delivered today and no delivery, it's a scam....
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Response from PétanqueShop
Hello, We are sincerely sorry to hear that your delivery experience did not meet your expectations. We understand the frustration this may have caused. However, the delivery delay is the carrier's responsibility. Indeed, you ordered on Friday, March 6. We engraved and shipped your triplette the same day. On our side, we cannot do it any faster. Please feel free to contact us as soon as your package is delivered so that we can reimburse you for the shipping costs. Thank you for your understanding. The petanqueshop team
S
Sebastien H.
Rating: 1 out of 5
following a purchase from 25/02/2026
Still haven't received my balls
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Response from PétanqueShop
Hello, We are sorry to hear that you have not yet received your balls. However, the delivery of your package was scheduled for Thursday 26/02. But you chose to reschedule the delivery, which caused a delay in delivery with the carrier. Delivery is scheduled for today. Thank you for your understanding. Best regards, The petanqueshop team
J
Jonathan L.
Rating: 1 out of 5
following a purchase from 19/02/2026
I am still waiting for my order
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Response from PétanqueShop
Hello, The delivery problem you experienced with the delivery of your package to the pick-up point has been resolved by our customer service. Indeed, you have received a new package. Thank you for your understanding. Best regards, The petanqueshop team
I
Ismael P.
Rating: 1 out of 5
following a purchase from 17/02/2026
Very poor quality cochonnet, 16 good out of 50. Yet it's not too complicated to give a sanding, as long as the cochonnet is in the circle. Last time I buy cochonnet from petanqueShop
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Response from PétanqueShop
Hello, As indicated on the product sheet of the targets "Boxwood is a natural material, defects may be present on some targets" Do not hesitate to send photos of the problem encountered to our customer service by email at [email protected] Best regards.
Y
Yannick T.
Rating: 1 out of 5
following a purchase from 11/02/2026
The received order is not compliant, missed birthday due to wrong sending on your part
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Response from PétanqueShop
Hello, We are sincerely sorry to learn that your order did not meet your expectations and that it impacted an important moment. This issue has been addressed by our customer service to proceed with the exchange of the triplet. Thank you for your understanding. Best regards. The petanqueshop team
A
Abilio Jorge D.
Rating: 1 out of 5
following a purchase from 09/02/2026
It's really a shame that the engraving of the first name is not in white as indicated on the website's visual. At least indicate it so as not to be disappointed with the result
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Response from PétanqueShop
Hello, Thank you for taking the time to share your opinion. We are sorry to learn that the engraving did not meet your expectations and we understand your disappointment. However, it is clearly stated on the website that "the engraving is done in the mass, no color is added". Thank you for your understanding. Best regards. The petanqueshop team
J
Julien S.
Rating: 1 out of 5
following a purchase from 30/01/2026
Delivery really lamentable, more than 2 days late, no news of the delivery.
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Response from PétanqueShop
Hello, Your order placed on January 30 at 12:13 was shipped on January 30 at 13:51, we can hardly do faster. We are unfortunately dependent on the carrier's delays which can be more or less long. We are sorry for the inconvenience caused although independent of our will.
R
René B.
Rating: 1 out of 5
following a purchase from 26/01/2026
Before asking for my opinion, maybe you should receive the merchandise
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Response from PétanqueShop
Hello, We are sorry to hear that you have not yet received your order. We understand how frustrating this can be. Please feel free to contact us directly so that we can check the status of your delivery and provide you with any necessary assistance. Best regards. The petanqueshop team
T
Thierry M.
Rating: 1 out of 5
following a purchase from 26/01/2026
I STILL HAVE NOT RECEIVED THE ORDER EVEN THOUGH YOU ASSURED ME THAT IT HAD BEEN RECEIVED BY THE SELECTED RELAY, IT HAS STILL NOT ARRIVED
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Response from PétanqueShop
Hello, Your package is indicated as delivered to the relay point on Sunday, February 1st. Thank you for your understanding
J
Jean-Marc D.
Rating: 2 out of 5
following a purchase from 13/01/2026
Since my comments are not taken into account, why ask me for them
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Jean-Marc D.
Rating: 2 out of 5
following a purchase from 13/01/2026
Hello, I received the petanque balls within the allotted time and they correspond very well to my order. My review is negative because I could not use my loyalty points to deduct from my order amount and I think that given my age (83 years), they are lost. Please correct this anomaly for your future customers. The first response from your customer service did not satisfy me as I felt they were treating me like an idiot. Thank you anyway.
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Jean Claude M.
Rating: 1 out of 5
following a purchase from 14/01/2026
Wrong bag ordered a 6 ball bag good shot not a small bag
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We are sorry to learn that the bag received does not match your purchase. We invite you to contact our customer service directly to resolve this issue. Thank you for your understanding. Best regards. The petanqueshop team
F
Frédéric H.
Rating: 1 out of 5
following a purchase from 13/01/2026
I will give you a favorable review when the package is delivered since you are having difficulties doing so... please fix the problem quickly, thank you
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Response from PétanqueShop
Hello, We understand your frustration regarding the delivery of your package and we sincerely apologize. However, on our side, we engraved and shipped your triplet on the same day of your purchase. It is therefore difficult to be faster. The delivery of your package is scheduled for the beginning of this week. Thank you for your understanding. Best regards. The petanqueshop team
S
Sylvie G.
Rating: 1 out of 5
following a purchase from 06/01/2026
How could I give a review when I still haven't been delivered???
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David L.
Rating: 1 out of 5
following a purchase from 04/01/2026
I have not yet received the delivery
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Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in France, particularly in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered to you soon. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The Petanqueshop team
D
Didier R.
Rating: 1 out of 5
following a purchase from 06/01/2026
I don't know, I still haven't received anything..
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Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered at the beginning or middle of this week. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The Petanqueshop team
J
Jourdano P.
Rating: 1 out of 5
following a purchase from 05/01/2026
very unhappy with the non-respect of the announced delivery time!!! I do not understand how one dares to announce deadlines that cannot be met!!! I will not be taken again.
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Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in France, particularly in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered at the beginning or middle of this week. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The petanqueshop team
D
David G.
Rating: 1 out of 5
following a purchase from 04/01/2026
I still haven't received my order
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Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered at the beginning or middle of this week. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The petanqueshop team
J
Jean-Luc D.
Rating: 2 out of 5
following a purchase from 04/01/2026
A lot of choices
But does not ship my order
After a week I am still waiting
No communication
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Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered at the beginning or middle of this week. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The petanqueshop team
D
Dimitri J.
Rating: 1 out of 5
following a purchase from 06/01/2026
Not happy
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Response from PétanqueShop
Hello, We would like to inform you that the delivery delay observed is due to the bad weather conditions that occurred in our region last week. The snowfall and ice made several roads impassable and led to traffic bans for carriers. These circumstances, independent of our will, inevitably disrupted the transport chain. As soon as the roads reopened and the traffic conditions improved, shipments resumed. In other words, no package could leave our premises between Monday, January 5, and Wednesday, January 7. The packages were therefore picked up by Colissimo on Thursday evening, January 8. Your package is currently in transit and should be delivered at the beginning or middle of this week. We apologize for the inconvenience caused, although it is independent of our will, and remain at your disposal for any further information. Best regards. The petanqueshop team
C
Chanserey O.
Rating: 1 out of 5
following a purchase from 29/12/2025
I give 1 star due to the often postponed delivery time, taking express delivery for nothing with each order
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Response from PétanqueShop
Hello, Thank you for taking the time to share your experience. We understand your frustration regarding delivery times and we are sorry. However, you ordered on Monday 29/12 in the afternoon, and we engraved and shipped your triplet on Tuesday 30/12. On our side, we cannot do it faster. Moreover, when you placed your order, we communicated an indicative delivery date between December 31 and January 6. You were delivered on Friday, January 2. Indeed, with the holiday days at the end of the year, deliveries are always uncertain at this time of year, which explains the indicative delivery date communicated at the time of your purchase. Thank you for your understanding. Best regards. The petanqueshop team
C
Christian D.
Rating: 1 out of 5
following a purchase from 24/12/2025
Terrible because I paid 17.55 for express shipping on December 24 and it is now December 28 and I still haven't received anything, so I don't think I will ever use your services again
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Response from PétanqueShop
Hello, You ordered on Wednesday 24/12 and we shipped it the same day. Unfortunately, we cannot do it faster on our side. The delivery delay is the carrier's responsibility. At this time of year, delays are often disrupted due to the volume of packages and holidays. Thank you for your understanding. Best regards. The petanqueshop team
M
Marion L.
Rating: 1 out of 5
following a purchase from 21/12/2025
As of now, I still haven't received my order!
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Response from PétanqueShop
Hello, We inform you that your package is available at the pickup point since Friday 26/12. Delivery times at the end of December are often disrupted by carriers due to a high volume of packages. Thank you for your understanding. Best regards. The petanqueshop team
E
Emmanuel B.
Rating: 2 out of 5
following a purchase from 22/12/2025
Good on the site but 24h delivery not good, I ordered on Monday 22 December 2025 and on 24 December 2025. Nothing.
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Response from PétanqueShop
Hello, we are sorry to learn that you did not receive your order within the expected time. However, you ordered on Monday, December 22 at 14:12 and we shipped it the same day. Your package arrived in your country on Tuesday 23/12. Unfortunately, we cannot do it faster on our side. Moreover, when you placed your order, we communicated an indicative delivery date between December 24 and January 2. This is due to the longer delivery times during this period, especially in your country. The tracking indicates that the package is out for delivery today. Thank you for your understanding. Best regards. The petanqueshop team
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