The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Unfortunately, I must inform you that I am dissatisfied with the stickers. The stickers have already come off at the edges of the small pins. For this reason, I will unfortunately not be ordering from you again.
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Stephanie G.
Rating: 1 out of 5
following a purchase from 30/06/2026
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
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Marie S.
Rating: 1 out of 5
following a purchase from 29/06/2026
I ordered an insulated water bottle and it leaks even when closed properly, incomprehensible but very disappointed given the price
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your insulated water bottle is not satisfactory. We would like to understand your situation better and help you as best as we can, please feel free to contact us privately so we can discuss this matter.
Best regards,
The C-Monetiquette team
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Mary C.
Rating: 2 out of 5
following a purchase from 29/06/2026
The clothing stickers quickly came off. I have never had this with my previous orders, this time several came off before the first wash and the others came off in the washing machine.
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Response from Petit-Fernand
Hello Mary,
We are sincerely sorry to hear that you have encountered problems with our clothing stickers. Your satisfaction is important to us and we would like to discuss your experience in more detail to find a suitable solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
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Jean-Luc V.
Rating: 2 out of 5
following a purchase from 28/06/2026
The labels do not stick to the socks
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Response from Petit-Fernand
Hello Jean-Luc,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the labels do not meet your expectations. We invite you to contact us directly so that we can help you resolve this issue.
Best regards,
The C-Monetiquette team
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julien N.
Rating: 2 out of 5
following a purchase from 25/06/2026
After two washes, the labels do not hold. I meticulously followed the instructions for setting them up. The only solution I found is to place the labels on the clothing labels.
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Response from Petit-Fernand
Hello Julien,
Thank you for sharing your experience with us. We are sorry to hear that the labels did not hold after washing despite your following the instructions. We invite you to contact us directly so that we can discuss your situation and find an appropriate solution.
Best regards,
The C-Monetiquette team
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Fabienne B.
Rating: 2 out of 5
following a purchase from 25/06/2026
Very nice bottle but the quality is really not up to par, one wash (by hand) and the first name is already coming off...
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Response from Petit-Fernand
Hello Fabienne,
We are sincerely sorry to hear that you encountered a problem with your bottle. Your satisfaction is important to us, and we invite you to contact us privately to discuss this situation and find a solution.
Best regards,
The C-Monetiquette team
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Céline G.
Rating: 1 out of 5
following a purchase from 23/06/2026
I am missing a part of the order
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Response from Petit-Fernand
Hello Céline,
We are sincerely sorry to learn that you are missing a part of your order. Your satisfaction is important to us. To assist you better, we have just contacted you directly by email. :)
Have a nice day,
Camille C-MonEtiquette
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Jean-Jacques M.
Rating: 2 out of 5
following a purchase from 22/06/2026
I hadn't seen that I had to stick the label on the garment's label. I never keep labels on clothes (unpleasant feeling)
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Response from Petit-Fernand
Hello Jean-Jacques,
Thank you for sharing your experience. Our heat-sealable labels can be applied directly to the fabric.
If you have any other questions or concerns, please do not hesitate to contact us.
Best regards,
The C-Monetiquette team
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Miriana B.
Rating: 2 out of 5
following a purchase from 03/06/2026
I am unhappy because the name was not written centrally.
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Response from Petit-Fernand
Dear Miriana,
Thank you for sharing your feedback. We are sorry to hear that the personalization did not meet your expectations. We have just contacted you to resolve the issue!
Best regards,
The Petit-Fernand team
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Florence B.
Rating: 1 out of 5
following a purchase from 18/06/2026
site not clear. homepage to improve. labels stick poorly
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Response from Petit-Fernand
Hello Florence,
We are sincerely sorry that your experience on our site did not meet your expectations. Your feedback is valuable and we would like to discuss it further with you in order to find a solution. Please feel free to contact us privately.
Best regards,
The C-Monetiquette team
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Christiane P.
Rating: 2 out of 5
following a purchase from 13/06/2026
The labels are nice but I left the first name and last name blank and we have trouble reading them
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Response from Petit-Fernand
Hello Christiane,
Thank you for taking the time to share your impressions. We are glad that you like the labels, but we are sorry to hear that the chosen colors do not allow for optimal readability.
Have a nice day,
Camille C-MonEtiquette
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carine A.
Rating: 2 out of 5
following a purchase from 08/06/2026
The labels come off after the first wash. I am very disappointed. I ordered the same labels twice and had no issues. Even 2 years later they are still stuck. Was there a problem with this new batch??
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Response from Petit-Fernand
Hello Carine,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have encountered problems with our labels. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille
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evelyne S.
Rating: 1 out of 5
following a purchase from 10/06/2026
Hello, not satisfied because I thought it was on fabric, on paper not great
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Response from Petit-Fernand
Hello Evelyne,
We are sorry to hear that you are not satisfied with your order. We try to describe our products as accurately as possible on our website and will forward your comment to the relevant department.
Have a nice day,
Camille C-MonEtiquette
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Rahma A.
Rating: 1 out of 5
following a purchase from 10/06/2026
The cap of the water bottle is damaged
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Response from Petit-Fernand
Hello Rahma,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that the cap of your water bottle is damaged. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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MEL C.
Rating: 1 out of 5
following a purchase from 09/06/2026
Since my purchase on the site C Monetiquette, my payment details have been stolen and I have been a victim of fraudulent remote payment. You need to comply with the DSP2 and invest in cybersecurity.
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Response from Petit-Fernand
Hello,
We are sincerely sorry to hear about the situation you describe and fully understand your concern.
However, we want to reassure you on one point: the bank details entered during an order on our site never pass through our systems and are not stored by us. They are processed exclusively by our secure payment provider Adyen, which meets the most stringent security standards in the industry (PCI DSS certification).
To date, we have not identified any security incidents concerning our site or our payment system.
Unfortunately, it is very difficult to determine the origin of a banking fraud, as card details can be compromised in various ways and sometimes several weeks or months before their fraudulent use.
If you believe you have been a victim of fraud, we invite you to contact your bank, which can take the appropriate steps.
We remain at your disposal if you have any questions.
Best regards,
Camille C-MonEtiquette
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Ksenia R.
Rating: 2 out of 5
following a purchase from 22/05/2026
After 2 weeks of use, the bottle is leaking
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Response from Petit-Fernand
Hello,
Thank you for sharing your experience with us. We are sorry to hear that your bottle has a problem. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Julie G.
Rating: 2 out of 5
following a purchase from 03/06/2026
Very disappointed with the quality of the design on the tasting box. It is a poorly stuck label: you can see all the bubbles.. the quality is bad! I expected a better finish, given the price of the item.
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Response from Petit-Fernand
Hello Julie,
We are sincerely sorry to hear that the quality of your tasting box does not meet your expectations. Your satisfaction is important to us, so we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Paola S.
Rating: 2 out of 5
following a purchase from 02/06/2026
It was sold as labels that wouldn't come off in the wash, but after the first wash they peeled off. It's really a shame.
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Response from Petit-Fernand
Hello Paola,
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
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Sandrine R.
Rating: 1 out of 5
following a purchase from 03/06/2026
I did not receive my order completely Out of 3 items received only one
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Response from Petit-Fernand
Hello Sandrine,
Thank you for your feedback and we are sorry to hear that your order did not arrive in its entirety. I see that our customer service is currently in contact with you regarding this to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
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Vanessa V.
Rating: 1 out of 5
following a purchase from 03/06/2026
This is a real disaster. We placed an order for two friends, intended for three children. Unfortunately, all the stickers were mixed up during packaging. We had to cut and sort everything ourselves to try to put them back in the right order. This situation made us lose a lot of time and caused great disappointment, especially for the children who were eagerly waiting for their items. We are very disappointed by this experience and hope for a solution or a commercial gesture from you.
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Response from Petit-Fernand
Hello Vanessa,
Thank you for taking the time to share your experience.
We are sincerely sorry to learn that your order did not bring you complete satisfaction and understand how disappointing this must have been for you and the children.
The labels of the same order are indeed manufactured and shipped in a single booklet. To obtain separate booklets by first name, we recommend our customers to place distinct orders. Thus, each booklet will contain only one first name.
Moreover, the shipping of our labels is completely free to your home.
We remain at your disposal for any further questions.
Have a nice day,
Camille C-MonEtiquette
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Nastasia K.
Rating: 2 out of 5
following a purchase from 27/05/2026
Very disappointed with this order as I had loved the previous ones. I did not expect this result.
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Response from Petit-Fernand
Hello Nastasia,
We understand your disappointment and we are truly sorry to learn that this order did not meet your expectations. We invite you to contact us by email so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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ANDRÉA D.
Rating: 2 out of 5
following a purchase from 26/05/2026
It doesn't last more than 2 days
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Response from Petit-Fernand
Hello Andréa,
We are sincerely sorry to hear that your experience did not meet your expectations. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Susan P.
Rating: 2 out of 5
following a purchase from 07/05/2026
The name labels come off in the wash.
Response from Petit-Fernand
Hello Susan,
Thank you for your feedback. We’re sorry to hear that you experienced issues with the name labels. We value your input and will take it into consideration to improve our products. Our customer service has just contacted you to help resolve the issue.
Best regards,
The Petit-Fernand Team
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Svenja A.
Rating: 2 out of 5
following a purchase from 06/05/2026
Unfortunately, it came off immediately during the first wash.
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Frédérique C.
Rating: 1 out of 5
following a purchase from 14/05/2026
Labels are way too small
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Response from Petit-Fernand
Hello Frédérique,
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels did not meet your expectations. Your feedback is valuable and helps us continuously improve our offerings. Please feel free to check our range to explore options better suited to your needs. We remain at your disposal for any assistance.
Have a nice day,
Camille C-MonEtiquette
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Alice N.
Rating: 2 out of 5
following a purchase from 29/04/2026
The thermal bottle can leaks
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Response from Petit-Fernand
Good morning Alice,
Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.
Best regards,
The Petit-Fernand team
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Sophie M.
Rating: 1 out of 5
following a purchase from 08/05/2026
The labels peel off at the first machine even though I followed the terms of use. I do not recommend these products. Money poorly invested
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that our labels did not meet your expectations. Your feedback is valuable and will help us improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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manon B.
Rating: 1 out of 5
following a purchase from 06/05/2026
Avoid! I bought a water bottle for my daughter, and in less than 6 months of normal use, the straw broke from the inside. The customer service is shameful! I really do not recommend it at all.
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Response from Petit-Fernand
Hello Manon,
We are sincerely sorry to hear about your experience. At C-Monetiquette, the quality of our products and the satisfaction of our customers are paramount. Your feedback is valuable and allows us to continuously improve our offering.
Have a nice day,
Camille C-MonEtiquette
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Elodie J.
Rating: 2 out of 5
following a purchase from 05/05/2026
the company's logo at the end of the first name makes the label unreadable I am disappointed
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Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sorry to hear that the logo has affected the readability of your label. It is indeed the mandatory mention related to the chosen One Piece illustration. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly if you have any other suggestions.
Have a nice day,
Camille C-MonEtiquette
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Régine T.
Rating: 2 out of 5
following a purchase from 04/05/2026
The labels had two different names to offer and a single notebook gathered both, too bad... otherwise no other problems.
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Response from Petit-Fernand
Hello Régine,
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We understand the importance of personalization and will ensure that your suggestion is taken into account to improve our service. Your satisfaction is our priority. Please do not hesitate to contact us directly for any questions or needs.
Have a nice day,
Camille C-MonEtiquette
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laurence R.
Rating: 1 out of 5
following a purchase from 03/05/2026
I am disappointed because the customization of the water bottle and the cup consists of sticking a label with the child's name!! It will quickly peel off over time... Only the cutlery is really engraved. It's a shame, I will not recommend your items.
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Response from Petit-Fernand
Hello Laurence,
Thank you for taking the time to share your feedback. We are sorry to hear that the customization did not meet your expectations. However, I can confirm that it is indeed a print directly on your water bottle and cup to ensure long-term quality :)
Have a nice day,
Camille C-MonEtiquette
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Zahia D.
Rating: 2 out of 5
following a purchase from 18/04/2026
I had already placed an order for iron-on labels that I was very satisfied with. This time I ordered adhesive labels. I am disappointed because they came off after the first wash and are stuck to the drum of the washing machine
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Response from Petit-Fernand
Hello Zahia,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your iron-on labels. Regarding the adhesive labels, we are sorry to hear about this issue and we will pass your feedback on to our team. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Marie L.
Rating: 1 out of 5
following a purchase from 01/05/2026
I ordered a customizable water bottle for children at €24, which already represents a certain budget for this type of product. Unfortunately, I am very disappointed with the quality of the finishes. The customization looks like it was done with simple stickers stuck on the bottle, which feels really low-end. At that price, I expected a much more qualitative and durable result. It's a shame because the concept is nice, but the quality/price ratio is clearly not there.
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Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your feedback regarding your order. We are sincerely sorry to hear that the quality of your personalized water bottle did not meet your expectations. I can confirm that it is indeed a direct print on your product and not a sticker. The relief effect is due to the different layers of varnish ensuring the quality of the customization. :)
Your feedback is valuable and will help us improve our products. We hope to have the opportunity to fully satisfy you with your next order.
Have a nice day,
Camille C-MonEtiquette
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Caroline B.
Rating: 1 out of 5
following a purchase from 01/05/2026
For the first time, during the 3rd order, very poorly packaged, simple envelope torn and repackaged by the post, soaked labels and one missing lot... It happens but ZERO response from customer service for almost 15 days despite several reminders... for an order over 70€ it is UNACCEPTABLE
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Response from Petit-Fernand
Hello Caroline,
I am sorry to read your message, it does not reflect the quality of our service.
I see that our customer service has arranged for the reshipment of your order following our exchanges. I hope everything will be to your liking!
Have a nice day,
Camille C-MonEtiquette
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Marie-Soleil M.
Rating: 1 out of 5
following a purchase from 01/05/2026
There is no parchment paper!
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Response from Petit-Fernand
Hello Marie-Soleil,
Thank you for taking the time to share your feedback. We are sorry to hear that you did not find the parchment paper in your order. Your feedback is valuable and helps us improve our services. You can use food parchment paper to stick your heat-adhesive labels, it is the same paper we provide :)
Have a nice day,
Camille C-MonEtiquette
H
Henry S.
Rating: 1 out of 5
following a purchase from 19/04/2026
Labels came off during the first wash.
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Response from Petit-Fernand
Good morning,
we are very sorry for the quality issue identified.
We have just contacted you to resolve the problem :)
Have a nice day,
Giulia It Is Mine
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Elsa F.
Rating: 2 out of 5
following a purchase from 28/04/2026
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
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Response from Petit-Fernand
Hello Elsa,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.
Have a nice day,
Camille C-MonEtiquette
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Sekou C.
Rating: 2 out of 5
following a purchase from 27/04/2026
I have label pages that are in someone else's name
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Response from Petit-Fernand
Hello,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
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Roxane P.
Rating: 1 out of 5
following a purchase from 22/04/2026
Fast shipping, beautiful labels, however it had been a little while since I ordered new labels and I am very disappointed with the quality regarding the adhesion of the labels which used to stick very well and had good durability in machine washes which is no longer the case.
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Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback. We are delighted to hear that you appreciated the speed of the shipment and the aesthetics of our labels. We take your comments regarding adhesion and wash durability very seriously, and we will pass them on to our team. Your satisfaction is our priority and we hope to provide you with an improved experience during your next order.
We hope that the solution provided during our email exchanges will meet your expectations :)
Have a nice day,
Camille C-MonEtiquette
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