The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
The idea is good, the marking is easy, unfortunately the stamp 'bave'... the ink makes a big mark where it leaks. Too bad
Translated reviews
Response from Petit-Fernand
Hello Lise,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your comment is valuable and helps us improve our products. We will look into this ink issue to ensure optimal quality.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
F
Francesca T.
Rating: 1 out of 5
following a purchase from 30/07/2025
I bought the stickers to attach to the labels of the shirts and they came off after the first wash... disaster! Money wasted
Translated reviews
Response from Petit-Fernand
Good morning Francesca,
We are very sorry to hear that the stickers did not meet your expectations. The quality of our products is a priority for us and we are committed to ensuring maximum customer satisfaction. We invite you to contact us to resolve this issue and find a solution. Thank you for your feedback, which helps us improve.
Best regards,
Giulia from Petit-Fernand
O
Océane N.
Rating: 1 out of 5
following a purchase from 10/08/2025
Order date: August 10, 2025 Status: Shipped Items: Self-adhesive labels for clothing (50) – €12.00 Self-adhesive labels for objects (30) I received my order after about a week. I was very satisfied with the result and the visual quality, consistent with the website, with careful packaging. However, I was very disappointed with the clothing labels: despite strictly following the provided instructions, all the labels came off after the first tumble dry. Result: the day before the school year starts, I find myself with unlabelled clothes when everything was ready. I am extremely unhappy, as I chose this product for its promise of practicality and durability, and the result is completely contrary.
Translated reviews
Response from Petit-Fernand
Hello Océane,
Thank you for taking the time to share your feedback. We are delighted to learn that you appreciated the result and packaging of your order. However, we are sincerely sorry to hear that the clothing labels did not meet your expectations, especially at such a crucial time. Your feedback is very valuable to us, and we will take it into account to improve our products.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
M
Melissa D.
Rating: 1 out of 5
following a purchase from 16/08/2025
The mini labels are too big for the pens compared to last year's. A bit disappointed.
Translated reviews
Response from Petit-Fernand
Hello Melissa,
Thank you for your feedback and we are sorry to hear that the labels do not meet your expectations.
We notice that the label format you chose for this order is different from that of your previous order. This explains the size difference.
Have a nice day,
Camille C-MonEtiquette
A
Alice P.
Rating: 1 out of 5
following a purchase from 12/08/2025
The adhesive labels for clothing do not hold up in the wash according to the instructions.
Translated reviews
Response from Petit-Fernand
Hello Alice,
Thank you for sharing your feedback. We are sorry to hear that our labels did not meet your expectations. Your satisfaction is our priority.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
M
Morgane J.
Rating: 2 out of 5
following a purchase from 14/08/2025
I have been ordering from this site for several years and I had never been disappointed, this year the labels are poorly pre-cut ... 100 labels that detach poorly from the pad and tear when pulled, a great waste of time and money.
Translated reviews
Response from Petit-Fernand
Hello Morgane,
Thank you for taking the time to share your experience with us. We are sorry to learn that your last order did not meet your expectations. The quality of our products is our priority, and your feedback is valuable in helping us improve. Your loyalty is greatly appreciated.
To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
G
Geraldine H.
Rating: 1 out of 5
following a purchase from 15/08/2025
Labels removed after 2 washes
Translated reviews
Response from Petit-Fernand
Hello Géraldine,
Thank you for your feedback. We are sorry to hear that the labels do not meet your expectations. We appreciate your comments and will take them into account to improve our products.
We hope that the solution proposed by our customer service is satisfactory for you.
Have a nice day,
Camille C-MonEtiquette
S
Sonia M.
Rating: 2 out of 5
following a purchase from 15/08/2025
A wooden label is missing, my son won't have it for his backpack
Translated reviews
Response from Petit-Fernand
Hello Sonia,
Thank you for your feedback. We are sorry to learn that a wooden label was missing from your order.
We hope that the item we sent you as a replacement meets your expectations.
Have a nice day,
Camille C-MonEtiquette
C
Catherine D.
Rating: 2 out of 5
following a purchase from 14/08/2025
The process of ordering multiple sets with different names is confusing. Some of the labels peel off poorly or not at all! Otherwise, the pattern etc. is nice.
Translated reviews
Response from Petit-Fernand
Hello Catherine,
Thank you very much for your feedback. We are delighted that you liked the patterns, but we apologize for the confusion during your order and the issues with the adhesion of the labels. Your satisfaction is our priority and we will work to improve these points. We remain at your disposal if needed.
Have a nice day,
Camille C-MonEtiquette
A
Alexia P.
Rating: 1 out of 5
following a purchase from 13/08/2025
Hello, I had bought labels last year that I really liked. I just tried the experience again but unfortunately the labels are extremely difficult to peel off the received booklet. Disappointed with this new experience
Translated reviews
Response from Petit-Fernand
Hello Alexia,
Thank you for taking the time to share your experience. We are delighted that you appreciated our labels last year, and we are sorry to hear that this time you encountered difficulties. Your feedback is very valuable to us and we will analyze it to improve our products.
We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
N
Nathalie B.
Rating: 2 out of 5
following a purchase from 13/08/2025
I found the labels very expensive for only a few labels to print. But I had no choice because I needed them.
Translated reviews
Response from Petit-Fernand
Hello Nathalie,
Thank you for taking the time to share your opinion. We understand that the price may seem high for a small number of labels, but each product is designed with care to ensure quality and durability. Your satisfaction is our priority, and we hope that our labels will meet your expectations. Please feel free to contact us with any questions or suggestions.
Have a nice day,
Camille C-MonEtiquette
A
ALICE M.
Rating: 2 out of 5
following a purchase from 14/08/2025
Several items are missing from the package, which I have not yet received after a week. It was intended for my son's return to school, and we had to buy elsewhere.
Translated reviews
Response from Petit-Fernand
Hello Alice,
Thank you for your feedback, and we are sorry to hear that your order is incomplete. We apologize for this anomaly.
We hope that the items we have sent you meet your expectations.
Have a nice day,
Camille C-MonEtiquette
C
Christelle S.
Rating: 2 out of 5
following a purchase from 13/08/2025
Unable to peel the labels, I had to peel the whole sheet to peel the labels, damaging and twisting them in all directions. Otherwise, the label itself was pretty.
Translated reviews
Response from Petit-Fernand
Hello Christelle,
Thank you for your feedback, and we are sorry to hear that you encountered difficulties with our labels. We place great importance on customer satisfaction and take your comments very seriously. We are sincerely sorry for this anomaly.
Please feel free to contact us directly for any assistance.
Have a nice day,
Camille C-MonEtiquette
E
Elodie R.
Rating: 1 out of 5
following a purchase from 12/08/2025
Order placed in mid-August never received
Translated reviews
Response from Petit-Fernand
Hello Elodie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have not received your order.
The refund has been processed following our exchanges.
Have a nice day,
Sandra from the C-Monetiquette team
A
Angélique T.
Rating: 1 out of 5
following a purchase from 13/08/2025
Not satisfied with the ordered water bottle. Just simple labels stuck on, I didn't expect that.
Translated reviews
Response from Petit-Fernand
Hello Angélique,
Thank you for taking the time to share your feedback. We are sorry to hear that the water bottle does not meet your expectations. Your feedback is valuable and we are constantly working to improve our products. Please feel free to contact us directly via our contact form, we would be happy to find a solution that satisfies you.
Sandra from the C-MonEtiquette team
P
Pauline C.
Rating: 2 out of 5
following a purchase from 12/08/2025
Sticker removal tool. They were poorly pre-cut.
Translated reviews
Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your experience. I just sent you an email. :)
Sandra
C-MonEtiquette
M
Magali H.
Rating: 2 out of 5
following a purchase from 12/08/2025
Thick labels very difficult to detach, I do not recommend at all
Translated reviews
Response from Petit-Fernand
Hello Magali,
Thank you for sharing your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and allows us to improve our products. We have just contacted you to find a quick and effective solution to your problem.
Best regards,
The C-Monetiquette team.
A
Anne sophie P.
Rating: 2 out of 5
following a purchase from 10/08/2025
The labels peel off very poorly
Translated reviews
Response from Petit-Fernand
Hello Anne-Sophie,
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your satisfaction. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you by email to resolve this issue.
Best regards,
The C-MonEtiquette team
N
Nathalie N.
Rating: 1 out of 5
following a purchase from 11/08/2025
This is the sixth year I have ordered from you, and I am disappointed this year, the name is not centered on the height of the label (it is very close to the top edge of the label).
Translated reviews
Response from Petit-Fernand
Hello Nathalie,
Thank you for your loyalty and for your feedback. We are sorry to hear that your recent order did not meet your expectations. Your comment is valuable and we will examine it carefully to improve the quality of our products.
We have also just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
P
Perle C.
Rating: 1 out of 5
following a purchase from 11/08/2025
The labels are already peeling off, I am really not satisfied. I was supposed to reorder for my second son, unfortunately it will not be on your site.
Translated reviews
Response from Petit-Fernand
Hello Perle,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with our labels. Please know that customer satisfaction is paramount to us. For this, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
M
Marine B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The water bottle is pretty but of poor quality because it leaks. Moreover, I expected the graphics and name to be engraved while they are stickers.
Translated reviews
Response from Petit-Fernand
Hello Marine,
Thank you for your feedback. We are glad that you like the water bottle, but we are sorry to hear that it leaks. Your comments on the graphics are valuable and we will pass them on to our team. However, we assure you that it is a print directly on your product and not stickers.
Our customer service is at your disposal.
Have a nice day,
Camille C-MonEtiquette
T
Tess M.
Rating: 2 out of 5
following a purchase from 01/08/2025
Defective ink stamp Ink smudges in the corners Soaks through clothes
Translated reviews
Response from Petit-Fernand
Hello Tess,
Thank you for taking the time to leave your review. We are sorry to hear that the ink stamp you received does not meet your expectations. Your feedback is valuable and helps us improve the quality of our products.
We have therefore sent you replacement stamps for the defective ones :) We hope they bring you complete satisfaction.
Best regards,
Alice from C-Monetiquette
P
Paul C.
Rating: 2 out of 5
following a purchase from 13/06/2025
Bought 100 iron on labels, 7 of them have already fallen off my kids clothes and they have only been back to school for less than a week. Washed at 40 degrees and ironed on as instructed. Gave 2 stars as they look nice but they just won’t stay on.
Response from Petit-Fernand
Hello Paul,
Thank you for your feedback. We’re sorry to hear about the issues with the labels. Please reach out to our customer service team, and we will gladly assist you in resolving this. Your satisfaction is important to us.
Best regards,
Giulia Petit-Fernand Team
H
Hélène R.
Rating: 2 out of 5
following a purchase from 11/08/2025
A little disappointed with the ink stamp for marking clothes. It is not practical and does not show up very well.
Translated reviews
Response from Petit-Fernand
Hello Hélène,
Thank you for your feedback. We are sincerely sorry to hear that the ink stamp did not meet your expectations. Your satisfaction is important to us and we take your comments into consideration to improve our products. Please feel free to contact us directly for any assistance or suggestions.
Have a nice day,
Camille C-MonEtiquette
A
Amélie C.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am extremely disappointed with my order, the stamp is smudged, the stickers provided with the labels are stained... I thought I was ordering quality, I was wrong, I do not recommend as the quality is no longer there.
Translated reviews
Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and will help us improve our quality.
To assist you better, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
E
ELODIE R.
Rating: 1 out of 5
following a purchase from 11/08/2025
I was disappointed. The labels peeled off very poorly. Many tore.
Translated reviews
Response from Petit-Fernand
Hello Élodie,
Thank you for taking the time to share your experience. We are sorry to hear that our labels were difficult to remove from their backing.
We have just contacted you to offer a solution.
Have a nice day,
Camille C-MonEtiquette
G
Gwennaelle L.
Rating: 2 out of 5
following a purchase from 11/08/2025
The labels are impeccable. However, the personalized sticker on the lunch box is poorly stuck and will not hold up well against washing. (the lunch box is therefore too expensive compared to the quality of the adhesive)
Translated reviews
Response from Petit-Fernand
Hello Gwennaelle,
Thank you for your feedback and we are delighted to hear that you are satisfied with the quality of our labels. We take note of your comment regarding the sticker on the lunch box and the adhesive. Your satisfaction is paramount to us, and we will closely examine this situation to make the necessary improvements.
We have just contacted you to resolve this issue quickly.
Best regards,
The C-Monetiquette team
S
Sandra A.
Rating: 2 out of 5
following a purchase from 10/08/2025
Usually, I am satisfied with my purchases but this time, very disappointed!! The colors received are not the ones originally ordered and the font size is too small on some labels. Quite disappointed
Translated reviews
Response from Petit-Fernand
Hello Sandra,
Thank you for your feedback. We are sorry to hear that your last order did not meet your expectations. Your satisfaction is essential to us, and we take your comments very seriously. We have just contacted you by email to resolve your issue as quickly as possible.
Best regards,
Alice C-Monetiquette
K
Karen C.
Rating: 2 out of 5
following a purchase from 11/08/2025
I was disappointed with the tasting box which is poorly glued.
Translated reviews
Response from Petit-Fernand
Hello Karen,
We are sorry to hear that the tasting box does not meet your expectations. Your feedback is valuable and will help us improve the quality of our products.
We invite you to contact us through our website. We will help you. :)
Have a nice day,
Sandra
The C-MonEtiquette team
V
Valérie D.
Rating: 1 out of 5
following a purchase from 11/08/2025
I am disappointed this time. 1 day at school and my daughter's name came off her water bottle...
Translated reviews
Response from Petit-Fernand
Hello Valérie,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with the product. It is not normal for the illustrations on our water bottles to fade. We invite you to contact us through our website with photos of the product in question.
We will help you.
Have a very nice day,
Sandra
The C-MonEtiquette team
A
Adeline B.
Rating: 2 out of 5
following a purchase from 10/08/2025
Very disappointed with the quality: on my two lunch boxes, one had a decorative film that was peeling off and the other had a broken clasp. Customer service only replaced one box, but the new one arrived already scratched and dusty. I do not recommend
Translated reviews
Response from Petit-Fernand
Hello Adeline,
Thank you for taking the time to share your experience with C-Monetiquette. We are sincerely sorry to learn that the quality of our products did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously.
We are currently examining these quality issues to improve our products and services. Please do not hesitate to contact us again so that we can find a satisfactory solution for you.
Thank you for your understanding and we look forward to serving you better in the future.
Have a nice day,
Camille C-MonEtiquette
M
Marie L.
Rating: 2 out of 5
following a purchase from 10/08/2025
Stapled lots on the labels = unusable labels and removing the staple damaged the labels
Translated reviews
Response from Petit-Fernand
Hello Marie,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the labels. Your feedback is valuable and will help us improve our products.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
R
Ruken P.
Rating: 2 out of 5
following a purchase from 06/08/2025
The heat-adhesive labels do not hold at all despite following the steps
Translated reviews
Response from Petit-Fernand
Hello Ruken,
Thank you for your feedback. We are sorry to hear that the heat-adhesive labels did not meet your expectations. Customer satisfaction is our priority and we would like to understand your situation to provide you with a solution. To this end, we have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
S
Suzy D.
Rating: 1 out of 5
following a purchase from 09/08/2025
The 2 staples are placed on one label each which means I will have several unusable labels!
Translated reviews
Response from Petit-Fernand
Hello Suzy,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered a problem with the labels. Your feedback is valuable and helps us improve our products.
We hope that the solution we proposed to you is satisfactory.
Have a nice day,
Camille C-MonEtiquette
M
Melany S.
Rating: 2 out of 5
following a purchase from 29/07/2025
I ordered 3 different stickers, one sticker variant is neither as per the text nor the item as ordered.
Translated reviews
Response from Petit-Fernand
Good day, Melany,
thank you very much for your kind review. I hope to welcome you back with us soon.
Have a nice day,
Customer Service EsIstMeins
C
Conny G.
Rating: 2 out of 5
following a purchase from 29/07/2025
I thought they were prettier in color, unfortunately not bright enough, they looked better when ordered.
Translated reviews
Response from Petit-Fernand
Good day,
We are sorry that your order did not meet your expectations. Please do not hesitate to contact us by email so that we can assist you further.
Have a nice day,
Customer Service EsIstMeins
A
Aurelie E.
Rating: 1 out of 5
following a purchase from 08/08/2025
I ordered several sheets of labels where some have been stapled! This means that I have several that are unusable!
Translated reviews
Response from Petit-Fernand
Hello Aurelie,
Thank you for sharing your experience. We are sorry to hear that some of your labels are damaged.
Unfortunately, we have not received a complaint about this. We have just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
S
Sabrina L.
Rating: 2 out of 5
following a purchase from 06/08/2025
Disappointed with the new labels to stick with the iron, it's so much easier to stick directly
Translated reviews
Response from Petit-Fernand
Hello Sabrina,
Thank you for taking the time to share your feedback. We are sorry to hear that you are not satisfied with the new labels. Your feedback is valuable and helps us improve our products. Please feel free to contact us for any assistance or suggestions.
Have a nice day,
Camille C-Monetiquette
D
Diacon D.
Rating: 1 out of 5
following a purchase from 28/07/2025
I bought a water bottle for my daughter, it lasted 2 weeks before the lid broke, they need to improve the type of plastic they use. It's not a coincidence, because we bought 4 in the same period, 3 broke in the same way, 1 remained intact, but I don't know for how long at this point...
Translated reviews
Response from Petit-Fernand
Good morning Diana,
Thank you for your feedback. We are sorry to hear that the water bottles did not meet your expectations. Our goal is to ensure high-quality products, and we are committed to constantly improving. We invite you to contact us directly to find a solution.
Best regards,
Giulia Petit-Fernand
A
Anasthasia C.
Rating: 2 out of 5
following a purchase from 06/08/2025
I had received a promo on pencil labels. By clicking on this link, I thought I was arriving at the right labels, except that upon receipt, the labels are way too big. The website link does not directly take us to the visibility product of the link, which is a shame...
Translated reviews
Response from Petit-Fernand
Hello Anasthasia,
Thank you for your feedback. We are sorry to learn that your experience did not meet your expectations. To improve navigation on our site and the presentation of our products, your comments are valuable. Please feel free to contact us directly with any questions or exchanges regarding your order. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
We use cookies for audience measurement and improving user experience.