Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
A
Anne V.
Rating: 1 out of 5
following a purchase from 08/07/2026
Bracelet received the day before the holidays, perfect. Only after a week of use, the dark colors fade and the name and number become unreadable... Strongly disappointed with the quality.
Translated reviews
Response from Petit-Fernand
Hello Anne,
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
J
Jennifer B.
Rating: 1 out of 5
following a purchase from 06/07/2026
Did not arrive!
Translated reviews
Response from Petit-Fernand
Hello Jennifer,
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
M
Mathilde F.
Rating: 2 out of 5
following a purchase from 15/07/2026
We are missing the straw for the water bottle, we have sent an email to customer service
Translated reviews
Response from Petit-Fernand
Hello Mathilde,
Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.
Best regards,
The C-Monetiquette team
M
Maéva D.
Rating: 1 out of 5
following a purchase from 13/07/2026
Of very poor quality, the paint is already coming off even though we have had them for 15 days
Translated reviews
Response from Petit-Fernand
Hello Maëva,
We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.
Please do not hesitate to contact us directly so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
J
Julie G.
Rating: 1 out of 5
following a purchase from 08/07/2026
I am extremely disappointed, it's been almost 1 month since I ordered and the order is still not here! This is the last time I order from you, be sure of that!
Translated reviews
Response from Petit-Fernand
Hello Julie,
We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.
Best regards,
The C-Monetiquette team
C
Charline B.
Rating: 1 out of 5
following a purchase from 15/07/2026
The object labels all came off the markers the day after application..
Translated reviews
Response from Petit-Fernand
Hello Charline,
We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.
We have contacted you by email so that we can find a solution together.
Best regards,
The C-Monetiquette team
J
Jessica W.
Rating: 1 out of 5
following a purchase from 05/07/2026
The labels design look good. My book came sticky, all the pages seem to stick together making it difficult and fiddly. For how much you pay I would have expected better. Don’t think I’ll use this brand again if I’m honest.
Response from Petit-Fernand
Dear Jessica,
Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.
Best regards,
The Petit-Fernand Team
J
Judith H.
Rating: 2 out of 5
following a purchase from 05/07/2026
Ordered stickers for pens. What I received was way too big. Unfortunately, I now have to order again elsewhere.
Translated reviews
A
Angelina P.
Rating: 1 out of 5
following a purchase from 14/07/2026
Poor finishing, and a person on the phone not at all listening and not very friendly
Translated reviews
Response from Petit-Fernand
Hello Angelina,
Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.
Best regards,
The C-Monetiquette team
M
Melissa K.
Rating: 1 out of 5
following a purchase from 04/07/2026
I purchased these as the reviews were great and I thought they must really be worth the money. Well ive used them and came off in the first wash. Very disappointed
Response from Petit-Fernand
Dear Melissa,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to understand more about the issue you faced. Please reach out to our customer service team so we can assist you further and find a resolution.
Best regards,
The Petit-Fernand Team
A
Aline K.
Rating: 2 out of 5
following a purchase from 12/07/2026
The labels are not cut to be stuck on pens
Translated reviews
Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your experience, and we are sorry to learn that our labels do not meet your expectations for pens.
For this type of product, we recommend our "mini" labels, which are thinner than the 1-line labels you ordered.
We remain available if needed!
Have a nice day,
Camille C-MonEtiquette
P
Pablo G.
Rating: 1 out of 5
following a purchase from 02/07/2026
The labels are nice, but many have come off on the first use
Translated reviews
Response from Petit-Fernand
Dear Pablo,
Thank you for your comment and we are sorry that the labels did not meet your expectations. Your satisfaction is very important to us and we want to better understand your situation. We invite you to contact our customer service to assist you in a more personalized way.
Sincerely,
The Petit-Fernand team
S
Silvia L.
Rating: 2 out of 5
following a purchase from 02/07/2026
The water bottle slightly alters the taste of the water, in fact my son does not like it. The personalized bag is nice, that's why I didn't give it a star. But the main reason I give a low rating is that the images on the products are stickers. The personalized products simply have a sticker with the child's name stuck on them. At this point, I would buy adhesive labels to stick on glasses and water bottles.
Translated reviews
Response from Petit-Fernand
Good morning,
We are sorry that the products do not meet your expectations. The illustrations are not stickers but actual prints; the glossy outline present is due to a final transparent glossy layer that serves to seal the prints! If you have problems with the quality of the products, you can contact our customer service, they will be happy to assist you.
I remain at your disposal and have a good day!
Giulia Petit-Fernand
P
Precillia D.
Rating: 2 out of 5
following a purchase from 12/07/2026
Pretty labels but do not prevent the theft of belongings as they peel off without any problem. Just avoid exchanges.
Translated reviews
Response from Petit-Fernand
Hello Precillia,
Thank you for taking the time to share your feedback. We are glad that you find our labels pretty, but we are sorry to learn that they did not meet your expectations in terms of adhesion. We would like to better understand your situation and help you, which is why we have just contacted you directly by email to discuss it.
Have a nice day,
Esther from C-MonEtiquette
M
Martine D.
Rating: 2 out of 5
following a purchase from 11/07/2026
I took personalized water bottles with poorly stuck stickers, very ordinary for the price. I thought I would have patterns painted in the mass. I think the stickers will hold up in the wash.
Translated reviews
Response from Petit-Fernand
Hello Martine,
We are sorry to hear that your experience with our personalized water bottles did not meet your expectations. However, our bottles are not personalized with stickers but rather with the application of several layers of paint followed by a layer of protective varnish.
We remain at your disposal to discuss this matter if you wish.
Best regards,
Esther from C-MonEtiquette
S
Sandrine L.
Rating: 1 out of 5
following a purchase from 09/07/2026
Hello, on your site, we see the label stuck directly on the t-shirt. However, in the instructions, this is not recommended. After the first wash, no more label on a t-shirt, and no sheet of parchment paper attached as stated in your document. The nursing home must have redone everything. I am disappointed. Have a nice day; sincerely.
Translated reviews
Response from Petit-Fernand
Hello Sandrine,
Thank you for taking the time to share your experience. After checking your order, you had ordered self-adhesive object labels and not heat-sealable labels for clothing. This explains the problem encountered during the first wash.
We remain available to discuss with you if needed.
Have a nice day!
Esther from C-MonEtiquette
S
Safaa E.
Rating: 1 out of 5
following a purchase from 30/06/2026
I did not receive my order
Translated reviews
Response from Petit-Fernand
Dear Safaa,
we are sorry to hear that you have not received your order. We have contacted you via email so that we can find a solution together.
Best regards,
Your team at Es-Ist-Meins
S
Samyra O.
Rating: 2 out of 5
following a purchase from 10/07/2026
Very good quality and printing. Unfortunately, I received one half of the label with the name I indicated and another half with an unknown name! Too bad
Translated reviews
Response from Petit-Fernand
Hello Samyra,
Thank you for your feedback and we are sincerely sorry to hear that your order did not fully meet your expectations. We have just contacted you by email to find a satisfactory solution.
Best regards,
Esther from C-MonEtiquette
P
Pamela H.
Rating: 1 out of 5
following a purchase from 29/06/2026
Unfortunately label pages came stick together, pulled apart but everything very tacky. Seems like a print issue
Response from Petit-Fernand
Dear Pamela,
Thank you for sharing your feedback. We are sorry to hear about the issue with your label pages and appreciate you bringing this to our attention. Please reach out to our customer service team so we can assist you in resolving this matter.
Best regards,
The Petit-Fernand Team
M
Marie Paule D.
Rating: 1 out of 5
following a purchase from 08/07/2026
Very nice quality product
Translated reviews
Response from Petit-Fernand
Hello Marie Paule,
Thank you for your feedback, it really makes us happy.
Best regards,
The C-Monetiquette team
B
Benedicte B.
Rating: 1 out of 5
following a purchase from 07/07/2026
Poor quality
Translated reviews
Response from Petit-Fernand
Hello Benedicte,
Thank you for taking the time to share your experience. We are sorry to learn that the quality of your order did not meet your satisfaction and we would like to understand your situation in order to find a solution. Please feel free to contact us directly to discuss this.
Best regards,
The C-Monetiquette team
S
Sylvie D.
Rating: 2 out of 5
following a purchase from 08/07/2026
The labels are childish, it's a shame, and for the colored pencil labels, they are too long, the children cannot sharpen if the pencil reaches the height of the label
Translated reviews
Response from Petit-Fernand
Hello Sylvie,
Thank you for taking the time to share your feedback. We are sorry to learn that our labels did not meet your expectations and that this may have caused inconvenience for your children. We invite you to contact us privately to discuss your experience and find a solution together.
Best regards,
The C-Monetiquette team
A
Anais F.
Rating: 2 out of 5
following a purchase from 06/07/2026
The preview of the labels on the site was different from the printed version I received. The first letter encroached on the design I had chosen while on the online preview, there was margin! If I had known, I would have chosen another format for my labels...
Translated reviews
Response from Petit-Fernand
Hello Anais,
Thank you for taking the time to share your feedback. We are sorry to hear that the rendering of your labels did not meet your expectations. In order to better understand your situation and find a solution, we invite you to contact us directly by email or by phone.
We remain at your disposal,
The C-Monetiquette team.
V
Virginie S.
Rating: 1 out of 5
following a purchase from 14/06/2026
I was used to your labels but this time it peels off during washing and sticks anywhere, on other clothes and worse in the machine so there is a risk of it getting damaged.
Translated reviews
Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels and we wish to understand your situation better in order to provide you with a solution.
Please feel free to contact us directly by private message so that we can discuss and find a response that suits you.
Best regards,
The C-Monetiquette team
L
Laure M.
Rating: 1 out of 5
following a purchase from 03/07/2026
My labels are not at all compliant, 2 pages are not pre-cut and the rest are not pre-cut in the right place, the cut is in the middle of the first name.
Translated reviews
Response from Petit-Fernand
Hello Laure,
Thank you for taking the time to share your experience. We are sorry to hear that the labels do not meet your expectations and we want to rectify this. We invite you to contact us directly so that we can find a satisfactory solution together.
Best regards,
The C-Monetiquette team
E
Edith B.
Rating: 1 out of 5
following a purchase from 03/07/2026
Article not received When I receive my second order it is defective Very disappointed
Translated reviews
Response from Petit-Fernand
Hello Edith,
We understand your disappointment regarding this situation and we sincerely apologize for the inconveniences encountered with your order. We have contacted you to find a solution and make a gesture.
Best regards,
The C-Monetiquette team
A
Anna H.
Rating: 2 out of 5
following a purchase from 26/06/2026
Unfortunately, I must inform you that I am dissatisfied with the stickers. The stickers have already come off at the edges of the small pins. For this reason, I will unfortunately not be ordering from you again.
Translated reviews
K
Karoline M.
Rating: 1 out of 5
following a purchase from 26/06/2026
The labels are way too big to stick on pens. Ordered for 13€ for nothing!
Translated reviews
Response from Petit-Fernand
Hello Karoline,
we are sorry to hear that the labels do not meet your expectations. As we could see from your order, you chose labels for items "1 line", which are indeed not specifically designed for the size of pens. Our mini labels, on the other hand, are appropriately sized for pens.
Best regards,
Your team at Es-Ist-Meins
C
Consuelo R.
Rating: 2 out of 5
following a purchase from 24/06/2026
The bottle has water leaks.
Translated reviews
Response from Petit-Fernand
Dear Consuelo,
We sincerely regret that the bottle has shown water leaks. We appreciate your feedback and understand your disappointment. We invite you to contact us privately so we can find an appropriate solution.
Sincerely,
The Petit-Fernand team
E
Eva A.
Rating: 1 out of 5
following a purchase from 05/07/2026
Very happy Good reception
Translated reviews
Response from Petit-Fernand
Hello Eva,
Thank you for taking the time to share your opinion. We are delighted to hear that you received your order well. We would like to understand your dissatisfaction in order to improve and provide you with the satisfaction you deserve. Please feel free to contact us privately to discuss this.
Best regards,
The C-Monetiquette team
C
Cyrielle H.
Rating: 1 out of 5
following a purchase from 05/07/2026
Terrible after-sales service, the order never arrived and despite my follow-ups no news... This is really not serious. This is the second time in a row that I have encountered problems with this site, it will be the last!
Translated reviews
Response from Petit-Fernand
Hello Cyrielle,
We are sincerely sorry to hear that you have encountered difficulties with your order and our after-sales service. Your experience is important to us and we would like to understand what happened in order to remedy it. We have just contacted you to find a solution.
Best regards,
The C-Monetiquette team
M
Mathilde G.
Rating: 1 out of 5
following a purchase from 05/07/2026
The first time I am not satisfied with your labels, it peels off on the entire purchased series
Translated reviews
Response from Petit-Fernand
Hello Mathilde,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is very important to us, and we would like to understand your situation better in order to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly in private so that we can assist you better.
Best regards,
The C-Monetiquette team
J
Jonathan T.
Rating: 2 out of 5
following a purchase from 05/07/2026
Dear for what it is, arrived in a deplorable state (broken envelope)
Translated reviews
Response from Petit-Fernand
Hello Jonathan,
We are sincerely sorry to hear that your order arrived in an unsatisfactory state and that you found the quality-price ratio disappointing. We strive to provide quality products and a pleasant experience to our customers, and we would like to discuss your situation in more detail to find a solution. We have just contacted you to find a solution.
Please feel free to contact us directly so that we can assist you better.
Best regards,
The C-Monetiquette team
V
Veronika G.
Rating: 1 out of 5
following a purchase from 14/06/2026
Order not received
Translated reviews
Response from Petit-Fernand
Hello Veronika,
we are sorry to hear that you have not received your order. We have contacted you by email so that we can clarify this together.
Best regards,
The team at Es-Ist-Meins
V
Vilma J.
Rating: 1 out of 5
following a purchase from 23/06/2026
Kam very shriveled and delayed. Delivery date was not met.
Translated reviews
Response from Petit-Fernand
Hello Vilma,
thank you for your feedback. We are sorry to hear that you are dissatisfied with your purchase and that the delivery did not arrive as expected. We have contacted you by email so that we can find a solution together.
Best regards,
the team at Es-Ist-Meins
C
Corina P.
Rating: 1 out of 5
following a purchase from 22/06/2026
I bought the personalized water bottle. The personalization is a label that will probably come off after a couple of washes, and the cap of the bottle is convenient to stay attached but is super annoying for the child when drinking. Not satisfied!!
Translated reviews
Response from Petit-Fernand
Good morning,
I confirm that the illustrations are NOT stickers, but prints made directly on the bottle, the glossy transparent finish is applied to seal the print and prevent it from getting damaged. As for washing, as indicated on the website, the bottles should be washed by hand and not in the dishwasher!
If you need further information, do not hesitate to contact us at customer service.
Have a good day,
Giulia Petit-Fernand
S
Stephanie G.
Rating: 1 out of 5
following a purchase from 30/06/2026
The labels are of very good quality, however, peeling them off their backing to stick them on the material is hell. I spent a crazy amount of time peeling the labels, quite disappointed. I would not recommend labels from this site.
Translated reviews
Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback and we are pleased to hear that you appreciate the quality of our labels. We are sorry to learn that you encountered difficulties peeling them off. Please do not hesitate to contact us directly so we can help you resolve this issue.
Best regards,
The C-Monetiquette team.
J
Johanna C.
Rating: 1 out of 5
following a purchase from 01/07/2026
I cannot respond I have not received my first order and I am waiting for the other ...
Translated reviews
L
Laetitia H.
Rating: 1 out of 5
following a purchase from 01/07/2026
I have not received my order
Translated reviews
Response from Petit-Fernand
Hello Laetitia,
We are sincerely sorry to hear that you have not received your order. We invite you to contact us directly so that we can examine the situation and find a solution together.
Thank you for your understanding and we remain at your disposal.
Best regards,
The C-Monetiquette team
We use cookies for audience measurement and improving user experience.
English 