Customer reviews of Petit-Fernand

Order never received. I was disgusted. I did get my money back and customer service was very responsive.

Order issued on August 15, September 15 I had still received nothing and on the site no information on this order, no tracking. On September 17 I requested a refund for this order. I was reimbursed without explanation. I'm disappointed, it's the first time cmonetiquette has done this. Too bad!

I have already contacted customer service by e-mail. Unfortunately no help. I'm not at all happy with the labels this time!

They confirmed me that there was no product that I had bought a few weeks later, three weeks later I modified the option and they sent it to me wrong, the solution was that they sent me some stickers to replace the ones that came with the tupper bought and my surprise was that they did not send them to my home but to the collection point, now they have returned it to the post office and I am waiting for them to have the decency to send them to my home.

I used to order labels for my children every year, but this year I'm disappointed with the delivery. It was billed (a not inconsiderable price for a simple envelope) and not delivered to the requested collection point, but to the other end of the neighboring town.

Very disappointed with the water bottle, after a month of use at the kindergarten, the bottle is already all dented, the unicorn design is half gone as well as my daughter's first name. For the price, I thought I'd get better quality.

I don't have my order. Since there were failures in the delivery issue and I am still waiting for my money back.

It took about 3 weeks for the stickers to arrive. School had already started. Too bad.

Labels never received

They lost my order, reshipped it to me and a month later it still hasn't arrived.

I never received my order even though it shows as delivered

it does not hook well at all. very dissatisfied. i have had to iron it many times and still.... bad!

Unfortunately, the product did not help us

At the first wash of the pants, in cold water, the sticker peeled off. I don't buy any more. On top of that, you sent them to me super late.

I made a purchase on September 4 or 5 and to this day I have not received my order !!!!!!. I will never come back. To buy lousy service !!!!!

I find that the labels stick badly sorry

Unfortunately, I received 2 envelopes of labels from 2 different children, neither of which matched the name I ordered. At least the refund was prompt

I placed my order on August 17 and it is just today October 7 when I receive it by post. Other years they sent to the Canary Islands without problem and it was a normal shipment without problems. This year they only allowed point of collection. The surprise is that after a while I find out that it has been returned due to delivery problems at the pick up point without giving me notice. I live right next to that store. I complained and they sent it to my home but it took a long time. Unfortunately you do not offer a good shipping service at this time and I will not repeat my experience with you. My labels arrived a month after the start of school and there is much more choice on the market.

Hello, I have not yet received my order. It is supposed to be shipped on 19/09/2024.

Has not arrived

Significant shipping costs and had to pay an additional 20 euros for customs clearance (for delivery in Luxembourg). Manufactured outside the EU, information not transparent

I was waiting for the labels to start school but they never arrived

Label too small ... difficult to hold after several washes ... disappointing

The labels never arrived

I never received them nor did I receive a refund!!!

Ordered early September--never arrived.

I never received my package, it was nowhere to be found at the relay store. I don't know what happened.

Unfortunately, the delivery took far too long. I was also not informed or kept up to date transparently. I had to ask where the order was. Too bad

The personalized gourd is of very poor quality, the paint peels off after a few days, the first name fades along with the cute little motifs, and now the cap has just broken. All marketing, no quality. Very disappointing

My order did not arrive

I was three days late and, of course, not for the start of the course.

Find the same 2 on Ali express

I never received the order even though the chronopost website shows it as delivered.

The shipping was terrible, after sending it the first time to a collection point that was always closed, I tried to have it sent home, and they sent it to the same one again.... After 3 weeks I still can't pick it up.

Delivery too long Labels too big, too bulky Poor quality: they all came off after the 1st wash.

I am disappointed with the quality of the new stickers I bought. They peel off after every wash so they are single-use. The stickers I ordered 2 years ago are still on my clothes and do not peel off, and the current ones I bought about a month ago fall off after the first wash at 30 degrees.

The delivery was a disaster! I chose a pick up point next to my house and they sent it to another one 30min walk away. In addition, the timetable information for the new pick-up point was wrong and I had to go twice.

Even when I call you are very nice and try to solve the problem immediately, it turns out that I still have not received my order. I don't know what to do anymore.... Maica SANTAPAU

Extremely long lead times. Or I had a bug in my order and had to reorder...

Order not collected