Customer reviews of Petit-Fernand

I have been buying from Petit-Fernanda for eight years now but unfortunately I find that the quality is not what it used to be. The thermoadhesive labels come off easily and so do the object labels.

Quite terrible, as the stickers did not arrive in full.

Product never arrived. Automated email on contacting saying if parcel not arrived chase the post office, however the confirmation email for order said the parcel was not tracked so Post Office cant do anything. Waiting for time lapse for dispute to be raised with bank.

I order regularly from this site and was very disappointed with my last order! - self-adhesive labels for clothes: in the end, they can't be stuck directly onto the fabric, but only onto a label, for example - "left-right" shoe labels ... I ordered 30, but ended up with 30 units and not 30 lots, given what I received ... and this wasn't explained when I added them to my basket and in the description, it says "sold in LOTS of 5", and they also sell simple shoe labels - I paid 2 extra for a tracked letter, which wasn't tracked because even today it's noted that my parcel will be picked up by the carrier even though I received it. But they reimbursed me for this.

Hello, I placed my order 3 weeks ago and it has never arrived.

Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality

I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.

I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!

We paid an additional fee to receive the package on time and we washed it later.

I did not receive the product

Ordered on September 3 and still not received on 18 !!!!!!

I paid for expedited shipping but the package arrived late. The labels are worth less than their price

I never received the package or even a tracking number.

On the website the package with 50 labels shows delivered, but I never received it. Wrote 2 complaints and 1 email to customer service, never received a response.

Rather positive first impression. But the 1st machine wash and the labels come off...

I had paid for the package to arrive within 18 hours, and I got it in Brussels 6 days later.

I'm not satisfied because I paid a lot for express shipping and it took 6 days to receive them.

Unfortunately the labels came off in the first wash.

I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.

Based on their deliver times, 3-10 business days for some labels it woeful

I have not received my order and I have not received my refund.

It is a scam, the orders do not arrive ...

Delivery ?? delayed by more than a week, delivery at 9 . Never returns from you, please refund my express delivery which was never respected!

I still haven't received my order

All wrong from the beginning. I did not receive my order either of the two times it was ordered.... I say they didn't send it to me because the post office is not so useless. A M... everything. The company, the staff and the whole claim process. They set up contact channels and respond when they feel like it....

I placed the order three weeks ago and I am still waiting. I contacted customer service and still have no response. They do not deliver on time at all. I hope they will give me an answer as soon as possible or refund my money.

I am very disappointed that I paid for express delivery and received my parcel 5 days later.

Fairly fast delivery, only a special offer was advertised but not applied (2 snack boxes) I don't think that's right. Upon delivery I received the package completely open and 1 box damaged. I don't think I can honestly recommend it.

I did not receive my order

I am still waiting for the product, when I was initially told that I would have it in 72 hours and then I was told 3 to 10 working days. I am still waiting after more than three weeks of ordering. It's a shame, hopefully it will arrive by Christmas, and I wanted it for the start of our children's school. Last year the same thing happened and we fell again trusting you.

I still haven't received my parcel, dated August 30, 2023, even though it's now September 16, so I can't comment favorably on my experience !!!!

Sending of the parcel not received whereas two days before I received that of my daughter I telephoned one was to send to me the parcel under 48 hour 1 week after tourjour no parcel for my fis

I have not received my order yet

The labels are pretty, but quality-wise, they come off in the first wash, even though I did everything right. Disappointed?

Despite several messages sent to find out when I would receive my order. It arrived two weeks later or more. Then when I realized that I was mistaken on a number, it told me that my order was sent but I received it on a week after ??. Disappointed because my previous orders went very well.

2 orders. Both never arrived. The refund was made quickly. We will certainly not order there again. Very disappointing.

Order arrived after one month and that only because I phoned to see what happened with my order...if not I would have received nothing.

Part of the delivery (the address labels) were simply not delivered although they were confirmed in the AB.

Extremely disappointed. Please leave. Order placed on August 28. Still waiting for my parcel. Indicated delivered on the site, but nothing in the mailbox. No response from customer service apart from an automatic e-mail. Really, go the other way.

The order never arrived and they have not responded to my emails requesting a refund.