Customer reviews of Petit-Fernand

I have not received it

If I had read the reviews first I would never have purchased. I paid 2 extra to have trackable shipping and they send me an INEXISTENT number. They do not respond to emails. I will report this to the European dispute board. DO NOT BUY.

Unfortunately the stickers arrived really late (12 days)

I did not receive what I ordered the color and size are wrong and there is not even the design I requested

I haven't received my order yet

The description said delivered within 48 hours. Ordered on Friday evening and still not there on Wednesday. I ordered by express delivery which cost me 9.50.??????

Order was forgotten to be produced and dispatched. Ordered over 4 weeks ago.

concern the labels do not hold i left 72h before washing at 30 ALL AND PART, and not practical that sticks directly on the labels i would prefer the one to iron but good

I simply haven't received my order! Can you please do the necessary?

The order did not arrive.

I still haven't received the package the courier says to deliver it to me and I've been waiting for days.

I have already purchased from this site but I am not completely satisfied. I bought 2 races for my son which are extremely difficult to open and close. They are already damaged after 1 year of use. I lost the cap of the gourd I sent a msg via Instagram never answered! So I had to buy another 8euros!!!! Knowing that the gourd costs almost 18euros! When the labels to stick to clothes it does not hold either! I won't order from them anymore!

Hello I can't give my opinion because I haven't received my labels yet, is this normal?

Nothing has come to me

Very long shipping, stickers do not deliver what is promised

It has arrived more than a month late and with the stickers mixed up from two children. All in all the stickers are the ones I like the most and have good quality.

I haven't received anything. :(

I haven't received anything in my mailbox.

I never received my order of almost 50

To date (August 14), I still have not received my order.

almost 10 days I'm waiting for my order and still nothing, but I've been charged.

After having a delivery problem, the after-sales service was top notch.... Problem solved quickly... thanks I highly recommend... the labels are beautiful

Never received!

I still haven't received anything

Hello, I have not yet received the order, are already 6 days when I wait, so I can not give you a positive review.

Label never received! Very disappointed 28 in the garbage can Never again

I did not receive my order and I have no response to my email but the order has been charged.

I didn't receive my envelope, so I lost 30 euros! I would have liked a gesture from you but nothing came! I'll be sure to advertise with you!

I followed all the instructions so that the labels would stick, but in the end I washed a garment twice and the label came off. I wash at 40 degrees, so I'm really disappointed with my investment for my son's first day of school. I had to buy a pad to anticipate the others coming off.

It's twice now that I haven't received my order and no one is helping you apart from telling you to go and see your horrible neighbors!

I still haven't received my order. In addition, I have contacted the service 3 times both by email and via Instagram and I still have no answer.

I received the order quickly, but one of the bottles arrived broken at the top. I'm very disappointed because it's the one for my son who's starting kindergarten. The rest of the order was fine, but I wouldn't recommend it in view of the broken bottle.

Hello, Very disappointed this time the printing was not done correctly. Last time everything was fine and the delivery was very long. But this time it's the opposite

I'm disappointed by my daughter's name tags. On the visual, her name was clearly visible with the chosen colors. On the real labels, it's very hard to read, it's very small and the colors don't make it easy to distinguish.

My order never actually arrived dispite been told it was dispatch 2 august

Labels not received, but following my call I had the refund. however I had to manage to note the first name and surname of my son on all his belongings before his summer camp.

Unfortunately, I can't share the experience of fast delivery that I had a day ago. I ordered on 02.08. and to date no order has arrived. What a pity.

I have not received my order and they send me a message that it has arrived and it should have arrived from the 26th to the 31st and nothing at all.

UPDATE: 14.8.23 Customer service has contacted me. I have asked for my delivery to be sent to me by express, as I can't wait another 14 for an order. Unfortunately, my request could not be granted! I now have my money back. But I am disappointed. I would have preferred the goods as they are really great. A real shame! And of course it's very easy to blame everything on the German postal service. Perhaps the French postal service also makes mistakes ;-) It's impossible to trace where the error lies, as the parcel is sent without tracking. I ordered on 31.7. According to the system, my order should arrive on 5.8. However, it also said that it could take up to 10 working days. I wonder how that can be? So I haven't received an order to date and have already contacted customer service after the 10 working days have expired. I received a standardized email. I contacted customer service again today. I will definitely use a different provider next time! School has been in session for a week and the teacher is causing me stress. You really don't need something like that.

Delivery far too slow - not at all clear dispatch is outside of UK Actual stickers are good when they eventually arrive