Customer reviews of Petit-Fernand

Order never delivered

Hello, I still haven't received my order. I'm still waiting for it, hoping to have it before school starts. Sorry but very disappointed.

I still haven't received the labels I ordered over 20 days ago.

I have not received my order even after having claimed it.

Order placed on 12.08 shipped on 14.08 in envelope. School starts in 2 days and envelope not received.

The mini object labels don't stick properly to the pens and pencils - they peel off slightly right from the start... not a good sign for the future.

I never received my order!!! I'm well into lambaras so I don't have any for my children's first day of school.

I have not received the order. In addition to the delay in the alleged delivery

Never received my order and kids are due back at school on 4th Sept. Very disappointed ??

I never received my order...

Order not yet received

Order never received

I placed the order on July 29th. It is now August 25 and I still have not received it.

I placed the order, they sent it to me and it never arrived, they resent it to me a second time (at zero cost) and it never arrived either.

I have not received my order

I placed an order on August 11, it has not arrived and when I fill out the contact form they send me an automatic email. On their website it appears as delivered and not having paid the 2 tracking fees at the post office they tell me that they can not do anything. I think it's a scam that for not paying those 2 you lose your money and they don't give you a solution. I was about to place a second order because a friend of mine told me that the initial amount was too little and thank goodness I didn't do it. A week before starting school I have to look for another alternative to the race.

What happened was that the deliveryman didn't drop off the parcel because he couldn't find the address, even though it was correct! What's more, the wait to receive the parcel was prolonged.

I have not received my order yet

Mi pedido no a sido entregado, lo espero desde el 15 de Agosto ????

I placed an order on August 3rd and I have not received it. I complained and they sent another one on 18/08, but I still haven't received anything...

My order never arrived and I am still waiting for my refund.

The package has not arrived despite the fact that I placed the order on August 2nd. The minimum after spending 18 eur on labels is that they include shipping tracking. If not they should not advertise it as free shipping. I will NOT recommend this site to my friends with children.

No discount

I'm really annoyed because as soon as the labels are stuck on, they come off! Very poor quality and very long shipping

The delivery is very fast. My first order was for 100 iron-on labels. I glued them all and saw that they were very pretty, so I recommended the 100 new labels right away. Unfortunately, in the meantime I washed the bodies and the labels came off. I'm extremely disappointed because I didn't even think about them coming off.

After a request for a reprint because the labels weren't readable, we received the same thing, only worse. I think the colors, or the font, are wrong. Then you should remove this option from your online menu.

I haven't received the order yet?

Order has never arrived. I have contacted the company twice. And even though they say they contact you back within 48 hours they didnt. Very dissapointed as completely neglected and have no tags for my daughter.

Do not stick After this comment and send proof. C-monetiquette reacted very quickly and sexcuse of this anomaly. A solution has been found. Very good after-sales service

I paid for 24h delivery and received my item 5 days later.

Order received quickly and conformed to our expectations in terms of visuals. The labels are very pretty and make it easy to personalize baby's items for the nursery. However, I'm very disappointed with how well the labels hold up on clothes! They came off in the 1st wash, even though I followed all the instructions. I wouldn't recommend it at all, as it's not financially advantageous...

I have not received my order,placed on 31/07

Labels are pretty, but they come off... Whether it's object labels or clothing labels.

Order placed on 09/08, supposedly shipped on 11/08, here we are on 23/08 and still nothing received!

The colors aren't as pretty as my previous orders (less choice and less quality) w In addition, the quality of the labels I bought this time is really inferior (they come off with difficulty and there are still bits of "glue" on the self-adhesive clothing labels). I'm really disappointed with this purchase, whereas I was completely satisfied with the last 2 orders.

I did not receive all of my order!!!

I have not received the order after 20 days. I have written and no one responds. Very bad service.

Hello! We're back from vacation, but there are no parcels with stickers. You write what you sent, but nothing has arrived.

I've been a customer for many years, but in recent months the quality of iron-on labels has changed, and not for the better. The print is less sharp, coarser, more pixelated and less elegant, but also the quality of the backing is really less good, thinner, more plasticized, the label melts on the fabric losing its shape, it "dislocates" and drools. When I placed my second-to-last order, I thought it was a serial problem. I didn't want to make a complaint, as I'd already had to do one for a gourd (and the after-sales service had done a good job on that one), I didn't want to act like a never-satisfied customer, so I made do with these labels, which I was moderately satisfied with, hoping that it would be better with my future orders (with 3 children, I use a lot of labels). But with my new and latest order, I see that it wasn't just a serial defect, but a change in quality. So I don't think I'll be ordering again, as the result on the clothes is really unfortunate. It's a pity, because up to now I've been more than satisfied!

Order was dispatched 11 days ago still no sign. Contacted them and they have offered a refund or send again. I've opted for refund as I need it before school starts soon so will have to go elsewhere, its a shame as they had good reviews for quality.