Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Having ordered elsewhere, I was disappointed! Not many labels ... especially for items, I had to buy others... I'll go back to pepehart.
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Response from Petit-Fernand
Hello. The number of labels is well specified when placing your order, we are sorry that it does not correspond to what you wanted. We remain available to help you. Have a nice day? Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Out of two books of labels, one did not bear my child's name!
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Response from Petit-Fernand
Hello, I'm sorry you didn't receive your full order. I have just contacted you by email to help you! Have a nice day? Luce C-MonEtiquette
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Francesca C.
Rating: 1 out of 5
Never arrived anything and they didn't answer the email
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Response from Petit-Fernand
Good morning Francesca, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Invité
Rating: 2 out of 5
The label doesn't hold much after ironing and hangs on the net for more than 10 seconds, but after 1 wash it's completely gone! Very disappointed considering the price and time spent! Would not recommend
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Response from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. I will contact you in the morning to discuss the problem! We are available to help you. Have a nice day? Luce C-MonEtiquette
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Verónica
Rating: 1 out of 5
The order says delivered and I.bo have received nothing, I try to contact them and they only send satisfaction surveys or delivery periods.
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Response from Petit-Fernand
Good morning, We will contact you today to help you. Hello, Camille Petit-Fernand
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Maud Bouillet
Rating: 1 out of 5
As I haven't received my order yet, I can't really give my opinion. Is it being delivered?
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Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
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Ct
Rating: 1 out of 5
Still waiting for product to be delivered a month from ordering
Response from Petit-Fernand
Hello Cathrin, I am sorry to hear there are some issues with the postal services and you haven't received your order yet. I have sent you an email to offer you further solutions. Kind regards, Jessica, Petit-Fernand
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Viviana Garcia
Rating: 1 out of 5
I am still waiting for the order, since July 27th and I have placed the order, in the status it says that it has been delivered and here I have not received anything, my daughter is about to start school and I still don't have the stickers!
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you. Hello, Camille Petit-Fernand
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Invité
Rating: 2 out of 5
We ordered the labels before leaving on vacation. They arrived while we were away. When we got home, we discovered that they didn't have the unicorns we wanted to go with the child's name.
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Response from Petit-Fernand
Hello. I'm sorry that our products are not what you wanted. I see from your order that you did not order a unicorn illustration! I will contact you in the morning to discuss this with you. Have a nice day? Luce C-MonEtiquette
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Lara
Rating: 1 out of 5
Very bad delivery time
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Response from Petit-Fernand
Good morning Lara, we are sorry for delayed shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Cliente
Rating: 1 out of 5
Order not received!
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Response from Petit-Fernand
Good morning, We will contact you today to help you as soon as possible. Hello, Camille Petit-Fernand
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Gissela Mejia
Rating: 1 out of 5
The package was lost and I had to call to have it sent to me.
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Response from Petit-Fernand
Good morning, Your new order will be delivered next week by Correos. We are sorry for this anomaly. Good morning, Camille Petit-Fernand
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Marinieves Fernández
Rating: 1 out of 5
The order has not arrived yet and I ordered it a month ago.
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Response from Petit-Fernand
Good morning, Your order has been shipped again on 18/08 so it will arrive next week. We are sorry for this situation. Good day, Camille Petit-Fernand
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Anna D.
Rating: 2 out of 5
My labels never arrived
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Response from Petit-Fernand
Good morning Anna, as communicated to you we have reshipped your order. You will receive the new order within this week. If not, please do not hesitate to contact us. Good day Alessio
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Lucy A.
Rating: 1 out of 5
Never received my delivery
Response from Petit-Fernand
Hello Lucy, I apologise there were some issues with the postal services and your first order didn't reach you. Following our email conversation, I have now sent a new shipment of your order ?? Hope you receive it soon! Jessica, Petit-Fernand
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Pat
Rating: 1 out of 5
I placed a first order and it didn't arrive and they sent me a new one and it hasn't arrived either.
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Response from Petit-Fernand
Good morning, Your order has been shipped again on 15/08, it will arrive at the end of this week. We are very sorry for this anomaly on the part of the Post Office. Hello, Camille Petit-Fernand
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Stephanie Vautrain
Rating: 1 out of 5
Incomplete order. Complained to customer service three times. After 10 days still nothing. Claim made on paypal. I do not recommend I will order elsewhere
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Response from Petit-Fernand
Hello. We're sorry that you still haven't received your order. I can confirm that your order has been returned! We hope you will receive it soon! We remain available to help you. Luce C-MonEtiquette
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Ehb18
Rating: 1 out of 5
Ordered on 30th July, it's 22nd August and haven't received my delivery. Contacted yourselves three times and no reply to anyt
Response from Petit-Fernand
Hello Lucy, I am sorry to hear you contacted us and didn't get any reply from us! We usually strive to answer any queries as soon as possible. I have now contacted you by email to find a suitable solution for you. Looking forward to your reply! Kind regards, Jessica, Petit-Fernand
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Invité
Rating: 1 out of 5
Order placed on August 8, the deadline to receive it was August 21 and to date no order received I find myself 6 days before school without my labels site not serious!!!
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Response from Petit-Fernand
Hello. We're sorry that you received your order late. I'm glad you finally received it! We'll be happy to help you. Luce C-MonEtiquette
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Masu
Rating: 1 out of 5
Hello, the second order I placed did not arrive, I don't know what happened but to this day I did not receive the order nor did anyone contact me. The order was scheduled to arrive on 7-8-2023.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery anomaly by Correos. We will contact you today to help you as soon as possible. Good morning, Camille Petit-Fernand
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Invité
Rating: 1 out of 5
I have not received my order N 2000945398. Even though I have claimed it, they have sent it again and I have not received it either.
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Response from Petit-Fernand
Good morning, We will contact you to help you. Hello, Camille Petit-Fernand
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Denise W.
Rating: 1 out of 5
It took over two weeks to arrive was unhappy as needed stickers for brownie camp
Response from Petit-Fernand
Hello Denise, we are so sorry there were delays with the postal services and your delivery took longer than expected. Hope you were satisfied with the product itself ?? Kind regards, Jessica, Petit-Fernand
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Invité
Rating: 2 out of 5
I don't recommend... what a disappointment Order placed, shipped the next day. 13 days later still nothing received even though the site tells me that the order has been delivered. Positive points: the price and customer service that responds quickly.
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Response from Petit-Fernand
Hello. I'm sorry you didn't receive your order. I've just replied to your email to offer you some solutions! Have a nice day? Luce C-MonEtiquette
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Tamara Mateo Raygal
Rating: 1 out of 5
I have not received the stickers yet
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Response from Petit-Fernand
Good morning, We will be contacting you today to help you. Good morning, Camille Petit-Fernand
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Eva Cortes
Rating: 2 out of 5
It took forever to arrive. The stickers were great as always but this time they took too long.
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Response from Petit-Fernand
Good morning, We are delighted that you like our products but we are very sorry for this delay in delivery by the post office. Good morning, Camille
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Chiara T.
Rating: 1 out of 5
The goods arrived with a printing error, after reporting I was told that it would be sent back correctly, but it never arrived
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Response from Petit-Fernand
Good morning Chiara, we are sorry for delay in shipment by the postal service. I have contacted you to find a solution. We remain available and wish you a good day. Alessio, Petit-Fernand
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Olga Moradiellos
Rating: 1 out of 5
I have received nothing. I have been waiting for my order since July 31 (21 days).
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Response from Petit-Fernand
Good morning, We are sorry for this situation. We will contact you to help you. Hello, Camille Petit-Fernand
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Carolina Méndez
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Good morning, We will call you today to help you as soon as possible. Good morning, Camille Petit-Fernand
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Mademoiselle Albuquerque
Rating: 1 out of 5
I know what happened this past year two orders never received but they sent them back to me
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Response from Petit-Fernand
Hello. We're sorry your order was delayed but we're glad we could help! Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
Order never received......
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Invité
Rating: 1 out of 5
I have not received my order.
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Response from Petit-Fernand
Good morning, We will contact you today to find a solution. Good morning, Camille Petit-Fernand
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Invité
Rating: 1 out of 5
Order never received and paid for
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Aurélie Dv
Rating: 1 out of 5
My order never arrived despite its delivered status. I'm disappointed and I won't have any labels in time for my children's first day of school.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Laura Testud
Rating: 1 out of 5
I haven't received my order, what should I do?
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I see that your order has been the subject of a postal return of which you have been notified. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
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Loulou Chouchou
Rating: 1 out of 5
I have not received my order
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Clémence Dubreuil
Rating: 2 out of 5
I ordered a gourd, a snack box and 30 iron-on labels, and while the gourd and the box are great quality, I'm very, very disappointed with the labels because, despite following the instructions to the letter, I've already got 4 of them peeling off my clothes. I wouldn't recommend them at all.
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Response from Petit-Fernand
Hello, we are sorry to read that you are not entirely satisfied with our products. I'll be in touch in the morning to discuss the situation directly with you and the solutions that might suit you. Have a nice day? Luce C-MonEtiquette
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Sophia
Rating: 1 out of 5
I placed an order on August 5th and I still haven't received anything.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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Hup
Rating: 1 out of 5
I have not received my labels after 2 emails to try to find out what the problem is no response! No follow-up! I am very disappointed
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Anna Rubau Geli
Rating: 1 out of 5
I haven't received my order yet and I placed the order in July.
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Response from Petit-Fernand
Good morning Anna, We are sorry to hear about this situation. We will contact you today to help you. Good morning, Camille Petit-Fernand
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Invité
Rating: 1 out of 5
Order NOT received
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer. We are always available to help you. Luce C-MonEtiquette
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