Customer reviews of Petit-Fernand

I'm very disappointed with my purchase. I bought the school pack and the self-adhesive object labels, and they don't stick ????????

The stickers are beautiful. But the delivery times are very long, even if you take into account that production takes place in France. My order also got lost in the first shipment. After many back and forth messages with the friendly customer service, I finally received the stickers after another shipment about three and a half weeks after ordering. The messages emphasized that delivery can take up to 8 working days and that you should only make an entry after 10 working days without receipt. No reference is made to this in the order. It simply states that the ordered products will be manufactured and handed over to the post office within 48 hours. I would therefore order elsewhere next time.

I never received the labels and even when I log into my account it tells me that the e-mail address I provided is not recognized.

I still haven't received my labels

Hello, I have not received my order and my numerous emails have not been answered.

Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!

I never received my order!

Label order placed a month ago never arrived! I have contacted customer service by email several times who keep asking (via automated responses) if the shipping address is correct, obviously checked several times and it is correct. They ship by untraceable priority mail without taking responsibility for what may happen...at this point I think they misplaced the package. Call center deactivated because saturated with requests. I had to buy more labels on another site and am really hoping for a refund!

Product quality is indisputable. Respect for deadlines is not. Result: children gone before they've received their order!

I still haven't received my goods. I've been waiting 2 weeks for it. And nothing there.

I never received my order so I had to get a refund.

I still haven't received my order! As school starts in two days, how can I get a refund or receive my order as soon as possible?

No customer service. One star seems too much to me. I simply have not received my labels that I ordered over 20 days ago. I have not been contacted within 48 or 72 hours. And now I have had to resort to another company to have labels in time for the course to start. So, the service is terrible and non-existent. I think it is a fraud. Plain and simple.

I never received my labels... Impossible to connect to my customer area to see where my order was. I've emailed customer service and still haven't heard back... order placed a month ago.

I didn't receive my order and the communication with customer service left a lot to be desired. The response I got was the same impersonal message without solving the problem. Result: back in 2 days and no labels. To be avoided

My second attempt at re-inserting the blister pack I'd started with, and after a wash it had already come undone. For my first attempt, all the iron-on labels were gone too. However, I reread the instructions carefully, and this time I found the label in my 1-year-old son's mouth, so the quality wasn't top-not to mention the safety.

Still haven't received my order and no news from after sales service!!!! Very disappointed

Hello, This is the 2nd time I have ordered. The first one went well. This year, I didn't receive my order, I reported it and an automatic e-mail prompted me to check my mailbox. As an experienced user, you get the feeling you're being taken for a fool, and that's unpleasant. It's a shame, because the concept of the pack and the quality of the labels are top-notch!

Hello I have made a purchase more than 20 days ago and I still have not received my order, I have tried to contact them by different means and there is no way. They are scammers.

Order has not arrived even after more than 3 weeks

They are very pretty but I am not happy with the result. The label is big and the font chosen is very small. They should warn that it is going to be almost illegible, it seems that just change the font but not the size. In the sample it didn't look so small. I don't think I will be able to use them, too bad.

I ordered labels that stick to any surface, not just textiles, very disappointed.

The label is not responsible for my order I am very on?

Very disappointed order in early August and delivery today after a reminder email.

I ordered labels on August 9th. Today is the 29th and I still haven't received anything, neither the order nor an e-mail confirming that it has been sent. So I don't know what's going on, despite having sent 2 e-mails to your services.

I used the self-adhesive object labels for my 4 children's pencils, pens and markers (large order). I stuck the labels on and three days later everything was coming off. I reapplied the labels, pressing hard again, and it started all over again. I took everything off and threw it in the garbage can. I'm disgusted, it's literally money down the drain. I find this unacceptable.

After a month and a half of waiting and not receiving anything I cancelled my order! That's a real shame! I don't have any labels for this season ! Well done to the after-sales service, they're there to help you!

Order placed on August 6, here we are on August 29 and still nothing received!!!! I sent an e-mail to the complaints department and they told me "postal delays....". So I re-posted my order to A qui S on Thursday 25/08 and I was delivered today Monday 29/08 without paying for a fast delivery !!!! I will never recommend Cmon étiquettes !!!

I've been ordering for 4 years, but for two years now the labels have been peeling off very badly and tearing before I've even used them. Too bad

Unfortunately, I haven't received my order yet, which doesn't sound good.

Label never received... priority parcel sent on the 23rd and still nothing on the 28th! Very disappointed I won't have my labels for my daughter's first day of school.

Hello, I haven't received anything. It's been over 3 weeks and still nothing!

Order placed on August 6th and to date still nothing received, I sent an email to customer service, no response from them and impossible to reach them by phone, really disappointed at the lack of seriousness, in the meantime payment has been made and no trace of my labels. First and last order on your site.

So overpriced! I chose 10 stickers - thinking it was 10 strips . No ten tiny stickers x 2 was £8 with delivery!

order at the beginning of the month arrive at the end of the month parcel returned to sender... Otherwise fast and efficient after-sales service good quality labels

Run away from them like they run away from you when they don't want to solve their mistakes despite several reminders!

I'm really disappointed, the writing on the binder clip is really too small. An adult already has trouble reading, so imagine a child. The writing on your site is much more legible.

The order still hasn't arrived?

I did not receive my order.

So far I have always been delighted with the stickers. With this delivery, however, the stickers were dirty, probably because the shipping bag had disintegrated from the inside. So you couldn't give them away as intended.