Customer reviews of Petit-Fernand

I did not receive the labels in time. I had to get a refund because there was no other solution. I am very disappointed

Buy self-adhesive labels They come off in the first wash, a shame because they were pretty.

Three weeks without a reply from customer service .... when it is supposed to take 24/48 hours.

i'm disappointed it washes out

Very disappointed with the product, the stickers for the pencils or pens don't really stick well, you have to tape over them, not practical, not environmentally friendly and too expensive for a product that doesn't work.

I'm disappointed with the 1st wash, the labels come off.

The stickers were faulty and weeks later still.no replacement

I'm sorry I would give you 0 zero the package results delivered instead I got nothing there was the phone number why you did not call me for delivery since it was a small package What happened to my labels ?n* order 300090846 paid 9 euros? But how do you work? Never to be repeated I will point this out to everyone I know Goodbye

I'm very disappointed with the iron-on clothing labels because in the first wash all the labels came off. I followed the instructions to the letter and they didn't stick. It's not the first time I've ordered from you.

My order never arrived, made 1 month ago my daughter leaves in 2 days and they don't care,....

I HAVE NOT RECEIVED MY ORDER, I HAVE MADE A CLAIM AND, IN THE SECOND DELIVERY, THE ORDER HAS NOT ARRIVED. I EXPECT A REFUND.

1st wash, all the labels came off, regardless of the backing material. And of course they don't stick anymore. I followed your instructions and my labels were holding very well before washing. I'm very disappointed and angry

I am rather disappointed. The examples showed the stickers on pens. I then ordered 40 of them. Unfortunately, the stickers are much too big for normal thicker pens. I made a complaint. But never received a reply. What a shame!

I did not receive the stickers for my baby's baptism.......!!!Never again .....aun I am waiting for my refund!!!!

Never received m outrageous order

Good morning, I've been waiting for the package a lot of days, I have written on the page and no one answers me, I called the phone and no one answers me, I do not get to track the package, and I have mosqueada.... I hope it is not a scam, because I've never bought anything in PETIT FERNAND and do not know how they work. Best regards

I am very disappointed with the labels for my daughter's green class. All the labels did not fit. I am very surprised because every year I buy from you and never disappointed.

They took a long time to ship it! More than 20 days after they sent it to me and it didn't even arrive in time for when I needed it. More than twice as long as it says. I think I deserve compensation

Did not receive item

I have already written to you on the site and even an email,you make the advertisement saying that you can attach to all fabrics that you can withstand or the heat of the iron certainly but once I purchased while reading the instructions I saw that in fact they do not attach nor less to the cotton but only on the labels and I needed them to attach on the pocket of my uniform for that 2 stars,it was a nice idea but I just threw money away ,I'm sorry

I placed the order at the beginning of June, today is June 29th and the order has not arrived.

I am sorry to have to give a failing grade but 2 times the order did not arrive until, by changing shipping address, we were able to retrieve the labels.... The time frame itself is long, but as a result of all these additional issues, the product arrived after more than a month when the child was already out of school.

I have not received my order since I ordered it to fe cha May 31, 2022. I am surprised because the first time I ordered it was very fast. I would like you to give me or find a solution.

I did not receive my order.

Hello, I'm extremely disappointed and angry that the labels have rubbed off on my daughter's new clothes. It's unacceptable that labels that are supposed to be machine-safe should ruin clothes. Best regards.

I received labels from another customer. Customer service is returning the order. My son is going to camp, so I probably won't have time to use the labels.

I have not received the order, and I don't know if they will send me the order again or not because they have not answered me.

Unfortunately my order has not arrived for a month. Support does not really respond. Very unsatisfactory! You can forget about the answers here, it doesn't change anything! Unreliable unfortunately!

Order placed on June 4, no delivery, had to contact customer service 4, times to get a refund. Very disappointed

Despite the fact that the lunch box is advertised as dishwasher-safe, the picture came off during the first (!) rinse. After I wrote to support, I was assured that a replacement had been sent. To date (3 weeks later) nothing has arrived. The stickers are always OK.

Despite the fact that the lunch box is advertised as dishwasher-safe, the picture came off during the first (!) rinse. After I wrote to support, I was assured that a replacement had been sent. To date (3 weeks later) nothing has arrived. The stickers are always OK.

I have not received the order nor have I heard anything about it.

Unfortunately, no agreement has yet been reached. Money for ordered goods was deducted from my account on 3.6.22. Would not have been received until today. I wrote an email saying that the goods had not yet arrived, this was at the beginning of the week. Only the should be delivered in mailbox. Should ask neighbors. But definitely nothing arrived. I am very disappointed with the handling. As I had confirmed that nothing had been delivered anywhere. Then there was no reply

I placed an order, paid but nothing arrived.

Did you sell my phone number ????. I strongly suspect this because since my purchase, I have been harassed on my cell phone. I regret my purchase !!!!

I find the labels impractical, they don't stick well, so yes of course it says to stick on the garment label, but with the size of the labels it's difficult to do so. In short, I'm disappointed and wouldn't recommend them.

Cheap tacky plastic stickers Not worth the £12 paid , Then I get a phone call asking my problem although stated here , when requesting a goodwill refund I'm told to send back at my own expense, so awful merchandise and awful customer service!

I ordered a customized bottle and lunch box. The sealing ring on the bottle is bent, so it doesn't do its job. The personalized label on the lunch box has multiple bubbles that will eventually peel off...a pity because the quality of the bottle and lunch box looks good. I have complained and am waiting for a reply.

Hello, in 2013 I ordered a set of special summer camp labels and was delighted. This year, I ordered a kit again, but I find that it doesn't really meet my needs. It would be nice to be able to choose the contents of the kit according to the age of the child and the length of the stay. My daughter is going away for 3 weeks, and she's 12, so she needs more clothing and footwear labels than are included in the kit. On the other hand, the kit offers too many object labels. What's more, I had a major problem with the sticky clothing labels coming unstuck! I've filed a customer service complaint, but so far there's been no response. So I'm going to have to buy iron-on to mark the rest of the clothes, even though it's much less attractive than these colorful, customizable labels. At 32 euros per kit, I thought I'd be able to mark everything, so I'm a bit disappointed with my purchase.

SCAM, won with the code UHV-22-VH3VY but impossible to benefit from it, pass your way