The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Thank you for your feedback. We are sincerely sorry to hear that you encountered difficulties with the readability of our labels. Your satisfaction is our priority, and we take your comments very seriously. We will check this point to improve our products. Please feel free to contact us directly for any assistance.
Best regards,
Chiara C-Monetiquette
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Sophie H.
Rating: 2 out of 5
following a purchase from 20/08/2025
The stamp is of poor quality. It leaves marks and my choice of writing makes it unreadable. I have already ordered from another site and it was perfect. So disappointed with the stamp. The labels are fine.
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Response from Petit-Fernand
Hello Sophie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with C-Monetiquette did not meet your expectations. Your satisfaction is paramount to us. We are committed to contacting you as soon as possible to resolve this issue and offer you a solution.
Best regards,
Chiara, C-Monetiquette
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Hafida O.
Rating: 1 out of 5
following a purchase from 18/08/2025
3 weeks to receive my labels via DPD. Received after the start of school when everything needs to be labeled for kindergarten and primary. Disappointed with the purchasing experience
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Response from Petit-Fernand
Hello Hafida,
Thank you for your feedback. We are sorry to hear that the delivery of your labels did not meet your expectations, especially during this important time. Your experience is valuable to us, and we will work to improve our delivery service. Please do not hesitate to contact us if you need assistance.
Best regards,
Chiara C-Monetiquette
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Sandra B.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am not satisfied. I did not receive my order. It was returned to the sender before it even arrived at my home. And since then no news
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Response from Petit-Fernand
Hello Sandra,
We are sorry to hear that you have encountered difficulties with your order. We have just contacted you to resolve your problem.
Best regards,
The C-MonEtiquette team.
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Véronique L.
Rating: 2 out of 5
following a purchase from 20/08/2025
Disappointed to see that several labels came off after the first wash.
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Response from Petit-Fernand
Hello Véronique,
Thank you for your feedback and we are sorry to hear that you are experiencing issues with our labels. Your satisfaction is our priority. We have contacted you to quickly resolve your problem.
Best regards,
The C-MonEtiquette team.
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Fésila S.
Rating: 2 out of 5
following a purchase from 20/08/2025
Fast shipping. But the font on the labels I received is very small compared to what is shown in the photo.
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Response from Petit-Fernand
Hello Fésila,
Thank you for taking the time to share your opinion. We are glad that the shipping was fast. Regarding the font size, we understand your disappointment and take your feedback very seriously. We always strive to provide an experience that meets our customers' expectations. Please feel free to contact us directly for any questions or assistance needed.
Best regards,
The C-Monetiquette team
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Valentine M.
Rating: 2 out of 5
following a purchase from 19/08/2025
After more than a week of waiting, the return had already passed, I received labels from someone else with a different name. Too bad...
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Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations and that you received incorrect labels. Your feedback is valuable and we are committed to improving our services. We hope that the solution provided has satisfied you : )
Best regards,
The C-Monetiquette team
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Bérénice N.
Rating: 1 out of 5
following a purchase from 20/08/2025
My order is stuck at the status 'generated'. Without news the day before the return, I took the liberty of calling, the response: 'oh, sorry, it has not been received by our services'. The debit was indeed processed on my account. I find that a bit light. There could have at least been a proposal for a commercial gesture from you. It's quite disappointing. Too bad.
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Response from Petit-Fernand
Hello Bérénice,
Thank you for taking the time to share your experience. We are sincerely sorry that your order was not processed as expected and understand your disappointment. Your feedback is valuable and we will pass it on to our team to improve our service.
Best regards,
Alice C-Monetiquette
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Audrey K.
Rating: 2 out of 5
following a purchase from 20/08/2025
I ordered it last year and was very satisfied, I reordered this year but the same quality when you lift the labels they tear a bit disappointed.
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Response from Petit-Fernand
Hello Audrey,
Thank you for taking the time to share your opinion. We are pleased to hear that you were satisfied with your first order. We take your comments regarding the quality of the labels very seriously, and we will work to improve this aspect. Your satisfaction is our priority, and we hope that the solution found will meet your expectations.
Best regards,
Alice C-Monetiquette
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Caroline E.
Rating: 1 out of 5
following a purchase from 20/08/2025
The labels are very good as usual. However, the stamp is not great. It makes lines and is not very precise.
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Response from Petit-Fernand
Hello Caroline,
Thank you for taking the time to share your opinion. We are glad that you like our labels. We are sorry to hear that the stamp did not meet your expectations. Your feedback is valuable and we will use it to improve the quality of our products. We have contacted you to find a solution to your problem.
Best regards,
Alice C-Monetiquette
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Vittoria V.
Rating: 2 out of 5
following a purchase from 20/08/2025
I have not received my order but they sent it again, I am waiting
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Response from Petit-Fernand
Hello Vittoria,
Thank you for your review. We are sorry to learn that you have not yet received your order. We are doing our best to resolve this type of situation quickly. We hope that the proposed solution has brought you complete satisfaction :)
Best regards,
The C-Monetiquette team
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MARINE B.
Rating: 1 out of 5
following a purchase from 19/08/2025
Very very disappointed, order placed on time, never arrived... Automatic response email... In short, I will not place any more orders
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Response from Petit-Fernand
Hello Marine,
Thank you for taking the time to share your experience, even though it was not satisfactory. We are sincerely sorry to learn that your order did not reach you. Your feedback is valuable and will help us improve our service. I hope the solution we proposed brought you as much satisfaction as possible :)
Best regards,
Alice C-Monetiquette
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Lauriane J.
Rating: 1 out of 5
following a purchase from 19/08/2025
This was not what I wanted. I wanted labels for the crayons highlighted in the photos and I received average labels that are too big
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Response from Petit-Fernand
Hello Lauriane,
Thank you for taking the time to share your opinion. We are sorry to hear that the labels received do not meet your expectations.
After consultation, we note that you chose labels in the 1 line format. We recommend our "mini" format for your crayons and pens.
Have a nice day,
Camille C-MonEtiquette
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Lydia V.
Rating: 2 out of 5
following a purchase from 19/08/2025
First name and drawing much too small, this is not the first time I order yet and I have never had something so small
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Response from Petit-Fernand
Hello Lydia,
Thank you for your feedback. We are sorry to hear that the size of the first name and drawing did not satisfy you this time. Your opinion is valuable and will help us improve our products. Please feel free to contact us directly for any suggestions.
Have a nice day,
Camille C-MonEtiquette
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Julie T.
Rating: 1 out of 5
following a purchase from 19/08/2025
Snack box: personalization okay but bubbles everywhere under the sticker, for the price it's surprising, we expect something better made. Labels: the smallest ones are meant to be stuck on pens, carefully stuck, 30 minutes later, they started to peel off... I am disappointed and would not recommend this site.
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Response from Petit-Fernand
Hello Julie, thank you for your feedback. We are sorry to hear about your disappointment regarding the snack box and the labels. We will get back to you to find a quick solution.
Chiara, C-MonEtiquette
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Gwendoline B.
Rating: 1 out of 5
following a purchase from 03/08/2025
The stamp leaves black marks on the sides of the first name, I had bought a stamp for my first child, which was great but this one is not good at all
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Response from Petit-Fernand
Hello Gwendoline,
Thank you for your feedback. We are sorry to hear that your experience with our stamp did not meet your expectations. Your satisfaction is our priority. We hope that the solution provided by email will suit you!
Best regards,
The C-MonEtiquette team.
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Allison M.
Rating: 1 out of 5
following a purchase from 19/08/2025
Last time I place an order. Order placed on 19/08. 3/09 still nothing.
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Response from Petit-Fernand
Hello Allison,
We hope that the second order has arrived well.
Again, sorry for this delivery issue.
Best regards,
Sandra from the C-MonEtiquette team
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Virginie G.
Rating: 1 out of 5
following a purchase from 19/08/2025
Order not received, 1 week late
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Response from Petit-Fernand
Hello Virginie,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you did not receive your order on time.
Have a nice day,
Sandra
The C-MonEtiquette team
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Carol E.
Rating: 1 out of 5
following a purchase from 18/08/2025
I still have not received my order to date. And no response from you.
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Response from Petit-Fernand
Hello Carol,
Thank you for your feedback. Sorry again for this delivery delay.
Have a nice day,
Sandra
The C-Monetiquette team
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Bénédicte L.
Rating: 2 out of 5
following a purchase from 18/08/2025
The labels peel off difficultly
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Response from Petit-Fernand
Hello Bénédicte,
Thank you for your feedback. We are sorry to hear that you have encountered difficulties with our labels. Your satisfaction is our priority, and we take your comments very seriously. Please do not hesitate to contact us directly so that we can provide you with a solution.
Have a nice day,
Camille C-MonEtiquette
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Jess C.
Rating: 1 out of 5
following a purchase from 08/08/2025
They came straight off in the wash a few days after applying, waste of money
Response from Petit-Fernand
Hello Jess,
Thank you for your feedback. We're sorry to hear about your experience with our product. Please reach out to our customer service team so we can assist you and ensure your satisfaction.
Best regards,
Giulia Petit-Fernand Team
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MARYLISE C.
Rating: 2 out of 5
following a purchase from 18/08/2025
Folder with bulk image not received from the notebook order and names. Missing labels. I have never been so disappointed with my order.
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Response from Petit-Fernand
Hello Marylise,
Thank you for taking the time to share your experience. We are sorry to hear that your order did not meet your expectations. Your satisfaction is essential to us.
We hope that the solution provided by our customer service meets your expectations.
Have a nice day,
Camille C-MonEtiquette
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Laura G.
Rating: 1 out of 5
following a purchase from 08/08/2025
One of the names printed was double printed on sticker
Response from Petit-Fernand
Hello Laura,
Thank you for taking the time to share your experience with us. We’re sorry to hear that one of the names was misprinted on your sticker. We checked in our system and found that the order you placed had the surname written twice on the labels. It’s likely that the surname was entered twice by mistake when filling in the details :)
Next time, if you notice something like that, feel free to write to us — we’ll be happy to adjust the text on your labels!
Best regards,
Giulia – Petit-Fernand
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Laurie V.
Rating: 1 out of 5
following a purchase from 18/08/2025
Still haven't received it, it's been a week since I should have had them.
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Response from Petit-Fernand
Hello Laurie, thank you for your feedback. We are sorry for this delay. We have already contacted you privately to assist you better.
Chiara, C-MonEtiquette
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Johanna A.
Rating: 2 out of 5
following a purchase from 17/08/2025
Bottle that leaks if it is not kept upright.
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Response from Petit-Fernand
Hello Johanna, thank you for your feedback. We are sorry for this issue with the bottle. We are contacting you to quickly find a solution.
Chiara, C-MonEtiquette
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Jessica L.
Rating: 1 out of 5
following a purchase from 14/08/2025
Fast delivery but defective item.
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Response from Petit-Fernand
Hello Jessica, thank you for your feedback. We are truly sorry for this issue with the water bottle. We will get back to you privately to quickly find a solution.
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Laura V.
Rating: 2 out of 5
following a purchase from 18/08/2025
Hello, the lower staple is on the labels at the bottom left, as a result, a whole part of the labels is unusable... not professional
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Response from Petit-Fernand
Hello Laura, thank you for your feedback. We are sorry for this quality issue. We are contacting you to provide a quick solution.
Chiara, C-MonEtiquette
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Julia R.
Rating: 2 out of 5
following a purchase from 18/08/2025
I only received half of the order placed... and I can't reach customer service
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Response from Petit-Fernand
Hello Julia, we are sorry for this inconvenience. We have already contacted you privately and the situation is now resolved.
Chiara, C-MonEtiquette
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Maillet J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Very disappointed with my last order of labels. I ordered labels suitable for pencils and these are already starting to peel off after just a few days. I had to reorder from a competing site.
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Response from Petit-Fernand
Hello Julia, thank you for your feedback. We are sorry to hear about your disappointment. We will contact you privately to understand what happened and find a solution together.
Chiara, C-MonEtiquette
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Kenza M.
Rating: 2 out of 5
following a purchase from 17/08/2025
Meh, not great printing, not very good quality
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Response from Petit-Fernand
Hello Kenza, thank you for your feedback. We are sorry that your experience is not completely satisfactory. We are contacting you privately to learn a bit more and find a solution.
Chiara, C-MonEtiquette
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Sabrina F.
Rating: 1 out of 5
following a purchase from 12/08/2025
I am disappointed this year because the labels are difficult to peel off. I never had this problem in previous years. I don't know if I will reorder with cmonetiquette in the coming years.
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Response from Petit-Fernand
Hello Sabrina, thank you very much for your feedback. We are sorry for this inconvenience. We will contact you privately to quickly find a solution.
Chiara, C-MonEtiquette
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Alison A.
Rating: 2 out of 5
following a purchase from 16/08/2025
The labels came off after the first wash
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Response from Petit-Fernand
Hello Alison, we are sorry for this problem. We are contacting you privately to find a solution.
Chiara, C-MonEtiquette
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Stéphanie J.
Rating: 1 out of 5
following a purchase from 17/08/2025
Black stains inside the cap (between the two walls) and unremovable! At the price of the insulated bottle, this is unacceptable! Nice bottle, it's a shame!
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback. We are glad that you appreciate the design of our insulated bottle, but we are sorry to hear that you encountered this issue.
The cap of the bottle you chose is fully disassemblable to facilitate the cleaning of your bottle.
Our team remains available if needed.
Have a nice day,
Camille C-MonEtiquette
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gaelle P.
Rating: 2 out of 5
following a purchase from 08/08/2025
Package received quickly and well packaged, but the labels come off after the first wash, despite following the instructions...
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Response from Petit-Fernand
Hello Gaelle,
Thank you for your feedback. We are delighted that you received your package quickly and well packaged. We are sorry to hear that the labels did not hold despite following the instructions.
To assist you, we have just contacted you to help you.
Have a nice day,
Camille C-MonEtiquette
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Aline V.
Rating: 2 out of 5
following a purchase from 17/08/2025
The delivery went very well! However, the decorative label on the lunch box is already peeling off after 1 week of use....
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your feedback. We are pleased that the delivery went well. Regarding the decorative label, we are sorry to hear that it does not meet your expectations. We take your feedback very seriously and will pass it on to our team to improve our products. Please do not hesitate to contact us for any further assistance.
Have a nice day,
Camille C-MonEtiquette
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Kandia M.
Rating: 1 out of 5
following a purchase from 15/08/2025
I am particularly disappointed with this last order. Indeed, I had ordered it last year and the labels held well with the iron, but these ones stick directly and even after 24 hours, they come off easily... I really wanted the ones that can be ironed on. They hold and adhere to the clothing. So, I had to use the stamp I had... much less fun and pretty... What a shame...
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Response from Petit-Fernand
Hello Kandia,
Thank you for taking the time to share your experience. We are sorry to hear that your last order did not meet your expectations.
Our self-adhesive labels for clothing are applied to the labels already present on your clothing.
If you prefer, our iron-on labels are still available on our site.
Have a nice day,
Camille C-MonEtiquette
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LAURIE H.
Rating: 1 out of 5
following a purchase from 16/08/2025
Delivery time not respected and quality of the stickers on the bottles not great
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Response from Petit-Fernand
Hello Laurie,
Thank you for your feedback. We are sorry to hear that the delivery time did not meet your expectations.
Regarding our bottles, I assure you, it is a direct print on the product for better quality.
Do not hesitate to contact us directly for any questions or assistance you may need.
Have a nice day,
Camille C-MonEtiquette
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Studioplus architectes T.
Rating: 2 out of 5
following a purchase from 16/08/2025
THE INK COMES OFF AND DOES NOT STICK ON CLOTHES
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Response from Petit-Fernand
Hello,
Thank you for your feedback. We are sorry to hear that you have encountered issues with our product.
To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Ana L.
Rating: 2 out of 5
following a purchase from 06/08/2025
The print quality is not the same across the entire order. One sticker book is perfect and another has distorted and blurry typography.
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Response from Petit-Fernand
Hello Ana,
Thank you for taking the time to leave a comment.
I'm sorry to hear about this printing anomaly on your labels. We have just contacted you to assist you.
Have a good day,
Camille Petit-Fernand
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Aileen R.
Rating: 1 out of 5
following a purchase from 06/08/2025
The labels came off after one wash even though I followed the instructions.
Response from Petit-Fernand
Hello Aileen,
Thank you for your feedback. We're sorry to hear about the issue with your labels. Please reach out to our customer service, and we would be happy to assist you in finding a solution. Your satisfaction is important to us!
Best regards,
The Petit-Fernand Team
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