★★★★★
based on 137530 reviews published
Latest neutral customer reviews
The iron-on labels peel off directly
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered issues with our iron-on labels. Your feedback is valuable and will help us improve the quality of our products. We have just contacted you directly so that we can find a solution together.
Have a nice day,
Camille C-MonEtiquette
I thought the labels were made of fabric
Thank you for taking the time to leave your feedback. We are sorry to hear that our products did not meet your expectations in terms of materials. We offer a variety of labels, but fabric labels are indeed not part of that range.
Your feedback is valuable!
Have a nice day,
Camille C-MonEtiquette
Sticker on the box poorly stuck. Moreover, we did not think it was directly printed on the box lid, and not on a sticker then applied to the lid. A bit disappointed.
Thank you for taking the time to share your feedback. We are sorry to learn that the sticker on the box did not meet your expectations and that the presentation did not match your expectations.
As specified on our site, the customization of our boxes is indeed done by a sticker that allows you to change the customization without changing the product as a whole. To assist you with your order, we have just contacted you by email 🙂
Have a nice day,
Camille C-MonEtiquette
Pretty labels but came off after 3 washes.... too bad
Thank you for your feedback on our labels. We are sorry to hear that they did not hold up after several washes and we take your comments into consideration to improve the quality of our products. To assist you, we have just contacted you by email 🙂
Have a nice day,
Camille C-MonEtiquette
First wash and the sticker has come out. Good for pencil cases or shoes
Thank you for your feedback. We're sorry to hear that your sticker didn't meet your expectations. We appreciate your comments and will take them into consideration to improve our products. If you have any further concerns, please feel free to reach out to us.
Best regards,
Giulia Petit-Fernand
The labels do not hold enough......
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and helps us improve our products. Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
Labels received without the sulfur paper
Thank you for taking the time to leave a review. We are sorry to hear that you did not receive the sulfur paper with your labels. Your feedback is valuable and we will check this point to improve our services. We have just sent you an email 🙂
Have a nice day,
Camille C-MonEtiquette
The order arrived quickly but some labels get damaged when ironing
Thank you for your feedback. We are glad that your order arrived quickly. We are sorry to hear that some labels got damaged during ironing. Your feedback is valuable!
We invite you to contact us so we can assist you 🙂
Have a nice day,
Camille C-MonEtiquette
The labels came off after washing
Thank you for your feedback. We are sorry to hear that you have encountered problems with our labels. Your satisfaction is our priority, and we are constantly working to improve the quality of our products. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Hello, I am satisfied with the personalized snack box but disappointed with the small personalized blue silicone cup because the name and the design engraved on the cup have no color and are therefore almost invisible: it's a shame!
Thank you for your feedback. We are delighted that you are satisfied with the personalized snack box, but we are sorry to learn that the blue cup does not meet your expectations in terms of visibility. Your comment is valuable to us and we will study it to improve our products.
Have a nice day,
Camille C-MonEtiquette
My package never arrived but the customer service is very responsive and the refund is made instantly
Thank you for your feedback. We are pleased to hear that our customer service was able to respond quickly to your request. We sincerely regret that your package was not delivered as expected. Please feel free to reach out to us for any other questions.
Have a nice day,
Camille C-MonEtiquette
Very practical for marking light-colored clothing only
Thank you for your feedback regarding your order. We are delighted that you find our product practical for light-colored clothing, and we take note of your comment to improve our offer. Please feel free to share your suggestions on other types of textiles, we would be happy to hear from you.
Have a nice day,
Camille C-MonEtiquette
Not much exact product description... which is not suitable for my specific needs
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we will work on improving the descriptions to better help our customers find what they need.
Have a nice day,
Camille C-MonEtiquette
Pretty water bottle but I didn't think there were labels stuck on it
Thank you for taking the time to leave us your feedback.
I want to reassure you that the personalization of our water bottles is not a label that we stick on but rather a print directly on your product.
Our customer service remains available to answer your questions if needed.
Have a nice day,
Camille C-MonEtiquette
Unfortunately, this is not your responsibility but the labels arrived all wet in my mailbox
Thank you for taking the time to share your feedback. We are sorry to hear that your labels arrived in this condition, and we will forward your feedback to the relevant services to improve our shipping process.
We have just contacted you to assist you 🙂
Have a nice day,
Camille C-MonEtiquette
The labels are perfect as usual, but I am very disappointed with the water bottle I got for my daughter which is not waterproof at all! Water leaks from the cap screw as soon as the bottle is not upright, and in a child's bag, this is not practical at all!
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email 🙂
Have a nice day,
Camille C-MonEtiquette
The chosen illustration is barely visible on the labels…
Thank you for your feedback. We are sorry to learn that the illustration on your labels does not meet your expectations. Your opinion is valuable and we take it into account to improve our products.
Have a nice day,
Camille C-MonEtiquette
Hello, I took a water bottle with a flower logo, I am a bit disappointed with the color, but happy with the cups. Best regards
Thank you for your feedback and your comments regarding the water bottle and the cups. We are sorry to hear that the color does not meet your expectations. Your satisfaction is important to us, and we take your comments into account to improve our products. Please feel free to contact us for any other suggestions.
Have a nice day,
Camille C-MonEtiquette
Very good for the labels, however disappointed with the stamp
Thank you for taking the time to share your opinion. We are glad that you are satisfied with our labels, but we regret that the stamp did not meet your expectations. We invite you to contact us directly so that we can understand your concerns and find a solution. Your satisfaction is important to us.
Have a nice day,
Camille C-MonEtiquette
A bit disappointed to feel the patterns as just a simple label stuck on, especially for the price.
Thank you for your feedback. We are sincerely sorry to hear that the water bottle does not meet your expectations.
Rest assured, the customization of our water bottles is done by printing directly on the product to guarantee you quality products 🙂
Have a nice day,
Camille C-MonEtiquette
Slightly disappointed as the clothing labels came off after only 3 washes, which is definitely not what I got them for!
Thank you for your feedback. We are truly sorry to hear that the clothing labels did not meet your expectations. At Petit-Fernand, we strive for quality and would appreciate the opportunity to make this right for you. Please reach out to our customer service team so we can assist you further. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand
I received labels from another child in my package
Thank you for your feedback. We are sorry to hear about this situation and we are committed to resolving it quickly. We have just contacted you by email to provide our assistance. Your satisfaction is our priority.
Have a nice day,
Camille C-MonEtiquette
Do not stick
Thank you for your feedback. We are sorry to hear that you have encountered an issue with our products. Your satisfaction is important to us, and we would like to discuss this further to find a solution. For this, we have just sent you an email to assist you 🙂
Have a nice day,
Camille C-MonEtiquette
The adhesive labels do not mention at any time that they should be stuck on the clothing labels. Disappointed
Thank you for your feedback. We are sorry that our instructions were not clear. We mention it in our terms of use on our website as well as in our user manuals. Your comment is valuable and we will work to improve our communication regarding the use of the labels. Please do not hesitate to contact us for any questions, we are here to help you.
Have a nice day,
Camille C-MonEtiquette
Order and delivery very good. The labels are great but the stamp runs, it doesn't hold up well to washing (after 1 wash) and is too wide for many clothing labels.
Thank you for your detailed feedback on your experience with C-MonEtiquette. We are pleased that the order and delivery met your expectations, but we take note of your comments regarding the stamp and its dimensions. Your feedback is valuable to help us improve the quality of our products.
To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
The labels are way too big.
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and helps us improve our products.
We provide the sizes of our labels on our website so you can get an idea of the final result. We are sorry that this was not enough. Please do not hesitate to contact us for any other comments or suggestions.
Have a nice day,
Camille C-MonEtiquette
I ordered cutlery for my little girls with their first and last names engraved and you can't see the engraving which is tone on tone. Very disappointed especially for the price.
Thank you for your feedback and we are sorry to hear that the engraving did not meet your expectations. Your satisfaction is our priority and we take your comment very seriously. You can also send us a photo of the received items so that we can discuss it with you.
Have a nice day,
Camille C-MonEtiquette
The labels are not attached by name and are mixed up
Thank you for taking the time to share your feedback. We are sorry to hear that the receipt of your labels did not meet your expectations. We do indeed send the labels from the same order in the same booklet. However, they are separated when it comes to our Packs.
Our team is here to listen if you need anything.
Have a nice day,
Camille C-MonEtiquette
The labels are pretty but disappointed with the quality of the adhesive that doesn't hold! Too bad
Thank you for taking the time to share your feedback. We are glad that you like our labels, but we are sorry to hear that you encountered an adhesive problem. Your feedback is valuable and we take it into account to improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
The labels did not hold up after washing
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations after washing. Your feedback is valuable, for this reason, we have just contacted you by email to assist you 🙂
Have a nice day,
Camille C-MonEtiquette
I bought a personalized water bottle for my daughter and was very disappointed with the delivered product. It ultimately turned out to be a water bottle to which about fifteen stickers were added. We could have easily made it ourselves at a much lower price than what we paid on C-Monetiquette. So this will probably be my first and last shopping experience on this site. Have a nice day
Thank you for taking the time to share your feelings. We are sorry to hear that the product received did not meet your expectations. We want to reassure you that the personalization of our water bottles is done by printing directly on our bottles. We hope to have the opportunity to prove the quality of our products during a future experience.
Have a nice day to you as well.
Camille C-MonEtiquette
Compared to the order placed 2 years ago, I found these labels less resistant to washing than those ordered previously. Glossy finish and not matte compared to those already taken. Maybe that changes?
Thank you for your feedback and we apologize for the inconvenience encountered with the labels. It is possible that there have been changes in the materials used; we are working to ensure the highest quality. Please do not hesitate to contact us for further clarification or assistance.
Giulia Petit-Fernand
Good shopping experience, the products are great, the water bottles are top quality so I am satisfied even though they are quite expensive. I just regret that home delivery is not offered given the prices, knowing that relay delivery is always chaotic and unfortunately it was no different this time, delivery to another relay point not close to our home... This explains the number of stars, for the rest nothing to complain about I recommend this site.
Thank you very much for your feedback and your recommendation. We are delighted to hear that you are satisfied with the quality of our water bottles. We also take note of your comment regarding delivery, and we understand that this can be frustrating. We are constantly working to improve our services, including delivery options. Your opinion is valuable to us and we hope to provide you with an even better experience on your next order.
Have a nice day,
Camille C-MonEtiquette
The labels peel off easily,
Thank you for taking the time to share your feedback on our site C-MonEtiquette. We are sorry to hear that you encountered issues with our labels and we take your feedback very seriously. To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
The writing on the water bottle is already fading and the closure is not very secure, I honestly expected better given the cost
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
Unfortunately, the heat adhesive labels, while beautiful in print and colors, do not stick well to the garments and peel off at the corners.
Thank you for your feedback. We are sorry to hear that the heat adhesive labels did not meet your expectations. We invite you to contact us directly to find a solution that can improve your experience.
Best regards,
Giulia from Petit-Fernand
Hello, I was very satisfied with my purchase until a third of the heat-adhesive labels came off after one to two washes in the machine. I specify that I followed all the instructions to the letter. The shoe labels and the stickers are great: pretty and hold perfectly.
Thank you for your feedback and we are delighted that you were satisfied with our shoe labels and stickers. We are sorry to hear that some of our heat-adhesive labels did not meet your expectations and we take your comments very seriously. Please do not hesitate to contact us directly so that we can find a solution together.
Giulia C-monetiquette
Labels for objects too big. I was expecting smaller ones like my previous order.
Thank you for taking the time to share your feedback with us. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need assistance with your order.
Best regards,
Giulia C-Monetiquette
I bought some stickers that I thought would be a larger size since they are medium.
We sincerely appreciate your feedback and regret that the stickers did not meet your expectations regarding size. Your comment is very valuable to us, and we will take it into account to improve our product description. If you need further assistance, please do not hesitate to contact us.
Sincerely,
Sandra Petit-Fernand
2nd order of special clothing labels The 1st time very satisfied The 2nd time the labels do not hold after one wash I fear that the process has changed Very disappointed
We have just replied to your second review.
Have a very nice day,
Sandra C-MonEtiquette