★★★★★
based on 136867 reviews published
Latest neutral customer reviews
Order and delivery very good. The labels are great but the stamp runs, it doesn't hold up well to washing (after 1 wash) and is too wide for many clothing labels.
Thank you for your detailed feedback on your experience with C-MonEtiquette. We are pleased that the order and delivery met your expectations, but we take note of your comments regarding the stamp and its dimensions. Your feedback is valuable to help us improve the quality of our products.
To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
The labels are way too big.
Thank you for taking the time to share your feedback. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and helps us improve our products.
We provide the sizes of our labels on our website so you can get an idea of the final result. We are sorry that this was not enough. Please do not hesitate to contact us for any other comments or suggestions.
Have a nice day,
Camille C-MonEtiquette
I ordered cutlery for my little girls with their first and last names engraved and you can't see the engraving which is tone on tone. Very disappointed especially for the price.
Thank you for your feedback and we are sorry to hear that the engraving did not meet your expectations. Your satisfaction is our priority and we take your comment very seriously. You can also send us a photo of the received items so that we can discuss it with you.
Have a nice day,
Camille C-MonEtiquette
The labels are not attached by name and are mixed up
Thank you for taking the time to share your feedback. We are sorry to hear that the receipt of your labels did not meet your expectations. We do indeed send the labels from the same order in the same booklet. However, they are separated when it comes to our Packs.
Our team is here to listen if you need anything.
Have a nice day,
Camille C-MonEtiquette
The labels are pretty but disappointed with the quality of the adhesive that doesn't hold! Too bad
Thank you for taking the time to share your feedback. We are glad that you like our labels, but we are sorry to hear that you encountered an adhesive problem. Your feedback is valuable and we take it into account to improve our products. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
The labels did not hold up after washing
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations after washing. Your feedback is valuable, for this reason, we have just contacted you by email to assist you 🙂
Have a nice day,
Camille C-MonEtiquette
I bought a personalized water bottle for my daughter and was very disappointed with the delivered product. It ultimately turned out to be a water bottle to which about fifteen stickers were added. We could have easily made it ourselves at a much lower price than what we paid on C-Monetiquette. So this will probably be my first and last shopping experience on this site. Have a nice day
Thank you for taking the time to share your feelings. We are sorry to hear that the product received did not meet your expectations. We want to reassure you that the personalization of our water bottles is done by printing directly on our bottles. We hope to have the opportunity to prove the quality of our products during a future experience.
Have a nice day to you as well.
Camille C-MonEtiquette
Compared to the order placed 2 years ago, I found these labels less resistant to washing than those ordered previously. Glossy finish and not matte compared to those already taken. Maybe that changes?
Thank you for your feedback and we apologize for the inconvenience encountered with the labels. It is possible that there have been changes in the materials used; we are working to ensure the highest quality. Please do not hesitate to contact us for further clarification or assistance.
Giulia Petit-Fernand
Good shopping experience, the products are great, the water bottles are top quality so I am satisfied even though they are quite expensive. I just regret that home delivery is not offered given the prices, knowing that relay delivery is always chaotic and unfortunately it was no different this time, delivery to another relay point not close to our home... This explains the number of stars, for the rest nothing to complain about I recommend this site.
Thank you very much for your feedback and your recommendation. We are delighted to hear that you are satisfied with the quality of our water bottles. We also take note of your comment regarding delivery, and we understand that this can be frustrating. We are constantly working to improve our services, including delivery options. Your opinion is valuable to us and we hope to provide you with an even better experience on your next order.
Have a nice day,
Camille C-MonEtiquette
The labels peel off easily,
Thank you for taking the time to share your feedback on our site C-MonEtiquette. We are sorry to hear that you encountered issues with our labels and we take your feedback very seriously. To assist you, we have just contacted you.
Have a nice day,
Camille C-MonEtiquette
The writing on the water bottle is already fading and the closure is not very secure, I honestly expected better given the cost
Thank you for your feedback. We are sorry to hear that the water bottle did not fully meet your expectations. We invite you to contact our customer service to resolve the situation and find an appropriate solution. We wish you a pleasant day!
Best regards,
Giulia from Petit-Fernand
Unfortunately, the heat adhesive labels, while beautiful in print and colors, do not stick well to the garments and peel off at the corners.
Thank you for your feedback. We are sorry to hear that the heat adhesive labels did not meet your expectations. We invite you to contact us directly to find a solution that can improve your experience.
Best regards,
Giulia from Petit-Fernand
Hello, I was very satisfied with my purchase until a third of the heat-adhesive labels came off after one to two washes in the machine. I specify that I followed all the instructions to the letter. The shoe labels and the stickers are great: pretty and hold perfectly.
Thank you for your feedback and we are delighted that you were satisfied with our shoe labels and stickers. We are sorry to hear that some of our heat-adhesive labels did not meet your expectations and we take your comments very seriously. Please do not hesitate to contact us directly so that we can find a solution together.
Giulia C-monetiquette
Labels for objects too big. I was expecting smaller ones like my previous order.
Thank you for taking the time to share your feedback with us. We are sorry to hear that the size of the labels does not meet your expectations. Your feedback is valuable and will help us improve our offering. Please feel free to contact us directly if you need assistance with your order.
Best regards,
Giulia C-Monetiquette
I bought some stickers that I thought would be a larger size since they are medium.
We sincerely appreciate your feedback and regret that the stickers did not meet your expectations regarding size. Your comment is very valuable to us, and we will take it into account to improve our product description. If you need further assistance, please do not hesitate to contact us.
Sincerely,
Sandra Petit-Fernand
2nd order of special clothing labels The 1st time very satisfied The 2nd time the labels do not hold after one wash I fear that the process has changed Very disappointed
We have just replied to your second review.
Have a very nice day,
Sandra C-MonEtiquette
The stickers for the pens are a bit too wide, that could be improved. I once ordered some elsewhere that were great.
You have chosen single-line labels. For pens, we recommend the minis, which are more suitable. Do not hesitate to contact us in the future so that we can advise you.
We wish you a nice day,
Customer Service EsIstMeins
I have been ordering for several years but this time I wanted to change a bit, the labels are not iron-on but to be stuck on the garment label whereas I need them for my sewing collections. Second point, the last letter is confused in the flower, although on the order screen it was clearly distinct, third point shipping mix-up, I received someone else's labels! Even though customer service resolved the issue, it forced me to return to the pickup point.
Thank you for taking the time to share your feedback on C-Monetiquette. We are delighted to have you as one of our customers for several years. We apologize for the inconveniences encountered with the non-iron-on labels, the confusion regarding the last letter, as well as the shipping problem.
We invite you to send us photos via our contact page on our website.
Best regards,
Sandra from the C-MonEtiquette team
I paid for express shipping and it arrived as if I hadn't paid for it.
You can contact us directly through the website with all the information.
We will help you.
Sandra from Petit-Fernand
I bought 7 years ago and now, and the quality is not the same. With just one wash they start to come off, and my older son's ones are intact.
We have sent you an email to help you. Your order will be resent.
Have a good day,
Sandra Petit-Fernand
I have always bought your stickers, but each time less text fits, and the quality of the clothing stickers has worsened, they come off very easily. This last order has disappointed me quite a bit.
We sincerely appreciate your opinion and regret that your experience with our stickers has not been satisfactory. Your comment about the reduction of text and the quality of the clothing stickers has been noted and will be shared with our production team. We constantly strive to improve our products and your opinion is very valuable to us. If you wish to discuss your order further, please feel free to contact our customer service directly through our website.
Sincerely,
Sandra from Petit-Fernand
I bought two types of products, on one hand some stickers to stick on pencils, you will see, etc. and fantastic, but the adhesive labels for clothing are terrible, they have all come off. That's my reasoning. Best regards
Your order will be resent in the next 48 hours.
We regret that you have had an anomaly.
Have a wonderful day,
Sandra from Petit-Fernand
I have been buying labels for clothing for 5 years and this year they are falling off after the first wash.
First of all, thank you very much for your trust.
We confirm that we will resend your order again.
The quality remains the same. There has been some anomaly with your order.
Regards,
Sandra from Petit-Fernand
Many of the stickers are breaking
We will resend the entire order within the next 48 hours.
Regards,
Sandra from Petit-Fernand
It’s not very sticky, fell out after washing
thank you for sharing your feedback regarding your experience with our product at Petit-Fernand. We apologize for the inconvenience you faced with the adhesive quality after washing, as we strive to ensure customer satisfaction. Your input is invaluable, and we will take it into consideration for future improvements.
Giulia Petit-Fernand
Unfortunately, they came off immediately
Thank you for sharing your experience. We are sorry to hear that you encountered problems with our products. Quality is at the heart of our commitment and we will do our best to resolve the situation. We invite you to contact us directly to find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
The labels for the objects lift up on the sides and do not stick well.
Thank you for your feedback. We are sorry to hear that you experienced difficulties with the adhesion of our products. Your opinion is essential to us, and we are committed to constantly improving quality. Please do not hesitate to contact us for assistance; we are here to help you.
Best regards,
Giulia from Petit-Fernand
The paper to iron over is always missing. Too bad, otherwise beautiful labels.
Thank you for your feedback, and we are delighted that you like our labels. We take your comment regarding the absence of paper into account and will work to improve this part of our service. Your satisfaction is our priority.
Best regards,
Sandra L' team C-MonEtiquette
The labels are beautiful, this is the third year I buy them. However, this year they do not stick well to the colored pencils and get very dirty.
thank you for your kind words and for the trust you have shown us for years. However, we are sorry to hear that this year the labels did not adhere well as expected.
We will contact you privately to better understand the situation and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
For the labels, perfect, but for the rest, we are really not there: I bought the water bottle, the labels are glued by them, I would have done it if it was just to stick on the bottle, I expected something more professional. Finally, I bought a duffel bag, it released red color on the very first wash and the cost was not so cheap. A Nike duffel bag would have cost me less. Thank you
we are very sorry to read about your experience. Thank you for sharing your observations: we will contact you privately to better understand and find the most suitable solution together.
Best regards,
Chiara Petit-Fernand
I think that for a letter left in the mailbox, shipping costs should not be charged. I have been buying for several years and this year the prices have gone up a lot.
Thank you for sharing your opinion about our service. We greatly value our customers and understand your concerns regarding shipping costs. We are always looking for ways to improve and offer the best value for money. We appreciate your loyalty over the years and will take your comments into account for future improvements.
Best regards,
Camille Petit-Fernand
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.
Best regards,
Giulia Petit-Fernand
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.
Best regards,
Giulia Petit-Fernand Team
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
Unfortunately, the labels do not come off as the margins were not cut well from the rest of the adhesive. In previous years, I had not had any problems.
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.
Best regards,
Chiara, Petit-Fernand
The fabric stamp, used as indicated, has already faded after 2 washes at 30 degrees. Not good.
Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
The quality of the printing is average. Some labels are blurry. For the price, I find this disappointing.
Thank you for taking the time to share your feedback. We are sorry to hear that the printing quality did not meet your expectations. Your feedback is valuable and allows us to improve our services.
Please contact us directly through our contact form so we can assist you.
I invite you to send us photos of the labels in question.
Have a nice day,
Sandra from the C-MonEtiquette team
The labels to stick on clothes are not practical or functional. They do not stick at all to the fabric and the clothing labels... we often cut them off! So the purchase is unusable. I used to order from you years ago and they were iron-on labels that held very well! This time I ordered quickly without realizing they were adhesive labels.
Thank you for sharing your opinion on our labels. We are sorry to hear that you are not satisfied with your experience.
Contact us on our contact page of the site so we can assist you.
Sandra from the C-MonEtiquette team
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
Giulia from Petit-Fernand
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.
Best regards,
Giulia from Petit-Fernand