/10
★★★★★
based on 135872 reviews published
★★★★★
based on 135872 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
The labels do not withstand even one wash.
Quagliani S.
purchased on 07/09/2025
Translated review
Answer from Petit-Fernand
Good morning Sara,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We care about the quality of our products and invite you to contact us directly to find a solution.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We care about the quality of our products and invite you to contact us directly to find a solution.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
The stickers are a lie that they don't come off with washes, when taking the clothes out of the washing machine the stickers peel off, I am very dissatisfied
Pedro A.
purchased on 05/09/2025
Translated review
Answer from Petit-Fernand
Hello Pedro,
We are very sorry that you had this experience. Our intention is to offer quality products, and your satisfaction is at the center of our priorities. We appreciate your feedback which will help us improve.
We have just sent you an email to assist you.
Good day,
Camille Petit-Fernand
We are very sorry that you had this experience. Our intention is to offer quality products, and your satisfaction is at the center of our priorities. We appreciate your feedback which will help us improve.
We have just sent you an email to assist you.
Good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
The stickers are not well cut and cannot be peeled off.....
Tania E.
purchased on 04/09/2025
Translated review
Answer from Petit-Fernand
Hello Tania,
We are sorry to read your comment about our labels. Your feedback is very valuable to us and we are committed to improving the quality of our products.
We just contacted you by email to assist you 🙂
Have a good day,
Camille Petit-Fernand
We are sorry to read your comment about our labels. Your feedback is very valuable to us and we are committed to improving the quality of our products.
We just contacted you by email to assist you 🙂
Have a good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
The labels peel off the clothes and stick to others, damaging the other clothes as well 🙁
Amandine V.
purchased on 14/09/2025
Translated review
Answer from Petit-Fernand
Hello Amandine,
We contacted you by email 3 days ago to assist you with your order.
I remain available by email or phone to help you.
Have a nice day,
Sandra C-MonEtiquette
We contacted you by email 3 days ago to assist you with your order.
I remain available by email or phone to help you.
Have a nice day,
Sandra C-MonEtiquette
1
/5
★☆☆☆☆
The labels I ordered to stick on the pencils do not stay attached; the size, although very small, is greater than the diameter of the lead it should adhere to, and this contributes to it peeling off. Moreover, they are very long; they should be shorter. In any case, I couldn't use them because they came off immediately, and I had to wrap them with tape.
Valentina P.
purchased on 03/09/2025
Translated review
Answer from Petit-Fernand
Good morning Valentina,
Thank you for sharing your experience with us. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and will help us improve our products. If you wish, we are available to find a solution that satisfies you.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and will help us improve our products. If you wish, we are available to find a solution that satisfies you.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
I received the labels in a paper envelope, it was delivered to my mailbox and, due to rain, it got wet, several labels were damaged and are unusable. The envelope proved inadequate for the contents, I recommend changing the packaging. I'm sorry but I will not repeat the purchase today.
Marzini S.
purchased on 01/09/2025
Translated review
Answer from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you encountered with your order and we sincerely apologize for the trouble.
We will contact you immediately to find the best solution together.
Best regards,
Chiara, Petit-Fernand
we are very sorry for the inconvenience you encountered with your order and we sincerely apologize for the trouble.
We will contact you immediately to find the best solution together.
Best regards,
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
I bought a water bottle and after 1 week the name is already fading...
Macarena J.
purchased on 27/08/2025
Translated review
Answer from Petit-Fernand
Hello Macarena,
We sincerely appreciate your comment. We are sorry that the water bottle did not meet your expectations regarding the durability of the name. Your feedback is very valuable to us and we will take it into account to improve our products.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
We sincerely appreciate your comment. We are sorry that the water bottle did not meet your expectations regarding the durability of the name. Your feedback is very valuable to us and we will take it into account to improve our products.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
The labels are not sufficient
Meloni E.
purchased on 03/09/2025
Translated review
Answer from Petit-Fernand
Good morning Elisa,
we are sorry to read your review. We will contact you to better understand your experience and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
we are sorry to read your review. We will contact you to better understand your experience and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
They arrived cut in half and printed poorly... terrible
Marina M.
purchased on 03/09/2025
Translated review
Answer from Petit-Fernand
Good morning,
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.
Best regards,
Chiara, Petit-Fernand
we are very sorry for the inconvenience. We will contact you privately right away to fix the situation and find the best solution for you.
Best regards,
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
After less than 1 month of use, the name has already been deleted
Pittiglio A.
purchased on 17/07/2025
Translated review
Answer from Petit-Fernand
Good morning Alessandra
We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.
Thank you for your feedback!
Best regards,
Giulia from Petit-Fernand
We are sorry to hear that you encountered a problem with your order. Our priority is customer satisfaction and we are here to help you. We invite you to contact our support to resolve the issue.
Thank you for your feedback!
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
I have been ordering labels from Petit Ferdinand for years. They come super well presented. But this year the printing of the names is not of good quality. They look very blurry…
Irene H.
purchased on 03/09/2025
Translated review
Answer from Petit-Fernand
Hello Irene,
Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.
If you have any questions or need assistance, please do not hesitate to contact our team.
Good day,
Camille Petit-Fernand
Thank you for sharing your opinion about our labels. We regret that the printing quality this year did not meet your expectations. Your satisfaction is important to us, and we will take your comment into account to improve our services.
If you have any questions or need assistance, please do not hesitate to contact our team.
Good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
Unfortunately, after a week all the labels came off. I do not recommend them.
Ghioldis A.
purchased on 02/09/2025
Translated review
Answer from Petit-Fernand
Good morning Alina,
we are very sorry for the problem you encountered. We will contact you privately right away to find the best solution together.
Best regards,
Chiara, Petit-Fernand
we are very sorry for the problem you encountered. We will contact you privately right away to find the best solution together.
Best regards,
Chiara, Petit-Fernand
1
/5
★☆☆☆☆
They don't stick well, they come off
Cristina S.
purchased on 01/09/2025
Translated review
Answer from Petit-Fernand
Hello Cristina,
Thank you for sharing your opinion. We regret that you had problems with our products. Your satisfaction is important to us.
We have just contacted you to assist you
Good day,
Camille Petit-Fernand
Thank you for sharing your opinion. We regret that you had problems with our products. Your satisfaction is important to us.
We have just contacted you to assist you
Good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
Almost all the labels come off after the second wash.
Ana Belén R.
purchased on 29/08/2025
Translated review
Answer from Petit-Fernand
Hello Ana Belén,
We sincerely appreciate your comment. We are sorry that you had problems with our labels. At Petit-Fernand, we are constantly working to improve the quality of our products and your satisfaction is our priority.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
We sincerely appreciate your comment. We are sorry that you had problems with our labels. At Petit-Fernand, we are constantly working to improve the quality of our products and your satisfaction is our priority.
We just sent you an email to assist you
Have a good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
After uniforms have been washed the labels have come off!
Faye R.
purchased on 01/09/2025
Answer from Petit-Fernand
Hello Faye,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and we’d like to better understand your experience in order to improve our services.
Please don’t hesitate to contact us directly to discuss it further.
Kind regards,
Giulia Petit-Fernand
Thank you for taking the time to share your feedback.
We’re sorry to hear that you experienced issues with our products during washing. Your satisfaction is important to us, and we’d like to better understand your experience in order to improve our services.
Please don’t hesitate to contact us directly to discuss it further.
Kind regards,
Giulia Petit-Fernand
1
/5
★☆☆☆☆
I do not receive the labels
Lara E.
purchased on 10/09/2025
Translated review
Answer from Petit-Fernand
Hello Lara,
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
1
/5
★☆☆☆☆
Never received my order. But it was resent to me, I am waiting...
Wiame B.
purchased on 10/09/2025
Translated review
Answer from Petit-Fernand
Hello Wiame,
Thank you for taking the time to share your experience.
I confirm the refund of your order.
Best regards,
Sandra from the C-MonEtiquette team
Thank you for taking the time to share your experience.
I confirm the refund of your order.
Best regards,
Sandra from the C-MonEtiquette team
1
/5
★☆☆☆☆
A part of my order was missing, which was supposed to be settled.
Line C.
purchased on 03/09/2025
Translated review
Answer from Petit-Fernand
Hello Line,
Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.
Thank you for your understanding and for your trust in C-MonEtiquette.
Sandra L' team C-MonEtiquette
Thank you for taking the time to share your opinion. We are sorry to learn that your order was incomplete.
Could you please contact us via our contact page to let us know the missing product?
We will send it to you very quickly.
Thank you for your understanding and for your trust in C-MonEtiquette.
Sandra L' team C-MonEtiquette
1
/5
★☆☆☆☆
Despite having followed the instructions correctly, the clothing labels attached with the iron come off immediately after the first use of the garment or after the first wash.
Slaviero C.
purchased on 30/08/2025
Translated review
Answer from Petit-Fernand
Good morning Chiara,
Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that you have encountered problems with our product. Quality is a priority for us and we are committed to constantly improving. We invite you to contact our customer service, we will be happy to assist you and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
Unfortunately, the stickers come off immediately.
Perez Palma A.
purchased on 29/08/2025
Translated review
Answer from Petit-Fernand
Good morning Perez Palma,
Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.
Sincerely,
Giulia Petit-Fernand
Thank you for your feedback and we are sorry to hear that you had a problem with our product. We would be happy to help you resolve the situation. Please contact us directly so we can offer you assistance.
Sincerely,
Giulia Petit-Fernand
1
/5
★☆☆☆☆
I found the labels too small
Loraine W.
purchased on 28/08/2025
Answer from Petit-Fernand
Hello Loraine,
Thank you for taking the time to share your feedback. We’re sorry to hear that you found our labels too small. Your input is valuable and helps us improve our offerings. Please feel free to contact us to discuss your specific needs, we’d be happy to help you find suitable solutions.
Best regards,
Giulia from Petit-Fernand
Thank you for taking the time to share your feedback. We’re sorry to hear that you found our labels too small. Your input is valuable and helps us improve our offerings. Please feel free to contact us to discuss your specific needs, we’d be happy to help you find suitable solutions.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
It comes off the clothing.
Patricia R.
purchased on 28/08/2025
Translated review
Answer from Petit-Fernand
Hello Patricia,
We are sorry that you had an unsatisfactory experience with our product. Your opinion is very important to us and helps us improve. We assure you that we are constantly working to offer the best possible quality.
To assist you, we just reached out via email 🙂
Have a good day,
Camille Petit-Fernand
We are sorry that you had an unsatisfactory experience with our product. Your opinion is very important to us and helps us improve. We assure you that we are constantly working to offer the best possible quality.
To assist you, we just reached out via email 🙂
Have a good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
An order with 2 batches of labels, only one delivered. Customer service is sending me another batch, which again does not arrive complete.
Camille D.
purchased on 02/09/2025
Translated review
Answer from Petit-Fernand
Hello Camille,
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
I just contacted you by email to assist you.
Have a nice day,
Sandra C-MonEtiquette
1
/5
★☆☆☆☆
The first name is misshaped because the z looks like an x. Very disappointed
Julie L.
purchased on 07/09/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
Can you please contact us by email with a photo of the product in question? We are sorry to hear that.
Sandra from C-MonEtiquette
Can you please contact us by email with a photo of the product in question? We are sorry to hear that.
Sandra from C-MonEtiquette
1
/5
★☆☆☆☆
Unfortunately both the heat-adhesive labels for clothes and the labels for objects came off within a week
Elisa S.
purchased on 19/08/2025
Translated review
Answer from Petit-Fernand
Good morning Elisa,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We assure you that our goal is to offer high-quality products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We assure you that our goal is to offer high-quality products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
1
/5
★☆☆☆☆
I haven't heard from my package for over a week
Julie A.
purchased on 31/08/2025
Translated review
Answer from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your experience.
We see that your order has been delivered and hope that everything is to your liking.
Have a nice day,
Sandra from C-MonEtiquette
Thank you for taking the time to share your experience.
We see that your order has been delivered and hope that everything is to your liking.
Have a nice day,
Sandra from C-MonEtiquette
1
/5
★☆☆☆☆
I have never received my tickets
Faty S.
purchased on 06/09/2025
Translated review
Answer from Petit-Fernand
Hello Faty,
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your tickets. We have contacted you by email to find a solution 🙂
Alice C-Monetiquette
Thank you for taking the time to share your experience. We are sorry to hear that you have not received your tickets. We have contacted you by email to find a solution 🙂
Alice C-Monetiquette
1
/5
★☆☆☆☆
On one of the sheets the names came out blurry.
Rosa M.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Hello Rosa,
We greatly appreciate your comment. We are sorry that one of the names came out blurry. Your experience is very important to us.
We are available for anything 🙂
Have a good day,
Camille Petit-Fernand
We greatly appreciate your comment. We are sorry that one of the names came out blurry. Your experience is very important to us.
We are available for anything 🙂
Have a good day,
Camille Petit-Fernand
1
/5
★☆☆☆☆
Very disappointing product, I previously bought adhesive labels and did not encounter any difficulties. This time, the labels do not detach easily from the backing, as if they were poorly cut. Really disappointed
Cecile D.
purchased on 05/09/2025
Translated review
Answer from Petit-Fernand
Hello Cécile,
Oh no! I am really sorry, this is a quality anomaly.
I have sent you an email with the confirmation of the return.
Thank you again for the trust you place in us.
Have a nice day,
Sandra C-MonEtiquette
Oh no! I am really sorry, this is a quality anomaly.
I have sent you an email with the confirmation of the return.
Thank you again for the trust you place in us.
Have a nice day,
Sandra C-MonEtiquette
1
/5
★☆☆☆☆
I am a regular customer but on the last lunch box ordered, the personalized label was poorly stuck so it peels off, I will never keep it as long as the first one and given the price, I am very disappointed
Johanne P.
purchased on 05/09/2025
Translated review
Answer from Petit-Fernand
Hello Johanne,
An email has been sent to you by our Customer Service to find you the best solution.
A huge thank you for your loyalty.
Have a nice day,
Sandra C-MonEtiquette
An email has been sent to you by our Customer Service to find you the best solution.
A huge thank you for your loyalty.
Have a nice day,
Sandra C-MonEtiquette