/10
★★★★★
based on 135625 reviews published
★★★★★
based on 135625 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The labels for the objects lift up on the sides and do not stick well.
Benvenuti R.
purchased on 04/09/2025
Translated review
Answer from Petit-Fernand
Good morning Ramona,
Thank you for your feedback. We are sorry to hear that you experienced difficulties with the adhesion of our products. Your opinion is essential to us, and we are committed to constantly improving quality. Please do not hesitate to contact us for assistance; we are here to help you.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are sorry to hear that you experienced difficulties with the adhesion of our products. Your opinion is essential to us, and we are committed to constantly improving quality. Please do not hesitate to contact us for assistance; we are here to help you.
Best regards,
Giulia from Petit-Fernand
3
/5
★★★☆☆
The labels are beautiful, this is the third year I buy them. However, this year they do not stick well to the colored pencils and get very dirty.
Elena G.
purchased on 01/09/2025
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Answer from Petit-Fernand
Good morning Elena,
thank you for your kind words and for the trust you have shown us for years. However, we are sorry to hear that this year the labels did not adhere well as expected.
We will contact you privately to better understand the situation and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
thank you for your kind words and for the trust you have shown us for years. However, we are sorry to hear that this year the labels did not adhere well as expected.
We will contact you privately to better understand the situation and find the most suitable solution together.
Best regards,
Chiara, Petit-Fernand
2
/5
★★☆☆☆
For the labels, perfect, but for the rest, we are really not there: I bought the water bottle, the labels are glued by them, I would have done it if it was just to stick on the bottle, I expected something more professional. Finally, I bought a duffel bag, it released red color on the very first wash and the cost was not so cheap. A Nike duffel bag would have cost me less. Thank you
Vadruccio L.
purchased on 03/09/2025
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Answer from Petit-Fernand
Good morning Lara,
we are very sorry to read about your experience. Thank you for sharing your observations: we will contact you privately to better understand and find the most suitable solution together.
Best regards,
Chiara Petit-Fernand
we are very sorry to read about your experience. Thank you for sharing your observations: we will contact you privately to better understand and find the most suitable solution together.
Best regards,
Chiara Petit-Fernand
3
/5
★★★☆☆
I think that for a letter left in the mailbox, shipping costs should not be charged. I have been buying for several years and this year the prices have gone up a lot.
Sol A.
purchased on 03/09/2025
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Answer from Petit-Fernand
Hello Sol,
Thank you for sharing your opinion about our service. We greatly value our customers and understand your concerns regarding shipping costs. We are always looking for ways to improve and offer the best value for money. We appreciate your loyalty over the years and will take your comments into account for future improvements.
Best regards,
Camille Petit-Fernand
Thank you for sharing your opinion about our service. We greatly value our customers and understand your concerns regarding shipping costs. We are always looking for ways to improve and offer the best value for money. We appreciate your loyalty over the years and will take your comments into account for future improvements.
Best regards,
Camille Petit-Fernand
3
/5
★★★☆☆
Stickers are lovely. A couple have peeled within a few days. Also left sticky residue on clothes when removed.
Gemma B.
purchased on 03/09/2025
Answer from Petit-Fernand
Dear Gemma,
Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.
Best regards,
Giulia Petit-Fernand
Thank you for your feedback! We’re glad to hear you love the stickers. We apologize for the issues you've experienced with peeling and residue. We appreciate your comments and will take them into account for future improvements.
Best regards,
Giulia Petit-Fernand
3
/5
★★★☆☆
Pretty designs, easy ordering and application to clothes. Used these labels previously and normally good but some of this order have already washed off the clothes 😞 perhaps the adhesive has been changed since my last order.
Elizabeth M.
purchased on 02/09/2025
Answer from Petit-Fernand
Dear Elizabeth,
Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback on your recent order with Petit-Fernand. We’re glad to hear you appreciate our designs and the ease of ordering and application. We're sorry to learn that some labels have washed off, as that is not the quality we strive for. Your comments are valuable, and we will look into this matter further. If you need assistance, please don't hesitate to reach out.
Best regards,
Giulia Petit-Fernand Team
2
/5
★★☆☆☆
The stick on labels, do not last more than about 5 washes. Even At a 40 degree wash.
Leanne G.
purchased on 02/09/2025
Answer from Petit-Fernand
Hello Leanne,
Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about your experience with our labels. We strive for the highest quality in our products, and your comments help us improve. Please feel free to reach out to our customer service for assistance. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
2
/5
★★☆☆☆
Unfortunately, the labels do not come off as the margins were not cut well from the rest of the adhesive. In previous years, I had not had any problems.
Zucchelli M.
purchased on 02/09/2025
Translated review
Answer from Petit-Fernand
Good morning,
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.
Best regards,
Chiara, Petit-Fernand
we are very sorry for the inconvenience you have encountered. We will contact you privately right away to find the quickest solution.
Best regards,
Chiara, Petit-Fernand
2
/5
★★☆☆☆
The fabric stamp, used as indicated, has already faded after 2 washes at 30 degrees. Not good.
Roberta C.
purchased on 31/08/2025
Translated review
Answer from Petit-Fernand
Good morning Roberta,
Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to hear that the fabric stamp did not meet your expectations. We are committed to constantly improving our products and your feedback is valuable. We invite you to contact our customer service to find a solution.
Best regards,
Giulia from Petit-Fernand
3
/5
★★★☆☆
On some items like pencils that are not perfectly cylindrical, they do not stick very well.
Martino G.
purchased on 30/08/2025
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Answer from Petit-Fernand
Dear Giuliana, thank you for your feedback regarding the pencil labels. We are constantly working to improve the quality of our products and will take your observation into account to ensure better adhesion. We hope to satisfy you more in the future.
Giulia from Petit-Fernand
Giulia from Petit-Fernand
2
/5
★★☆☆☆
Unfortunately, the cap of the water bottle broke on the first day. Very low quality.
Solana M.
purchased on 30/08/2025
Translated review
Answer from Petit-Fernand
Good morning Maria Fernanda,
We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.
Best regards,
Giulia from Petit-Fernand
We are sorry to hear that the cap of your water bottle broke on the first day. Thank you for your feedback and we invite you to contact our customer service to resolve the issue. We are here to help you.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
The labels for the pencils are not easy to attach, the ends remain raised, I am not satisfied, I would have done better to write on white labels and stick them on.
Gloria V.
purchased on 30/08/2025
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Answer from Petit-Fernand
Good morning Gloria,
Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience. We are sorry to hear that the pencil labels did not meet your expectations. We are committed to ensuring the highest quality and will take your feedback into account to improve our products. Please do not hesitate to contact us for further suggestions or assistance.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
The waiting times are too long, and the product does not hold up; after a few days of school, the stickers on pencils and colors have already come off!
Del Ciotto S.
purchased on 30/08/2025
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Answer from Petit-Fernand
Good morning Sabrina,
Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We sincerely apologize for the wait and for the inconvenience encountered with our stickers. Your experience is important to us and we are committed to improving it. We assure you that we are working to ensure quality products and faster waiting times. We would be happy to assist you further.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
I have noticed a drastic drop in quality in the labels, from last year to this year. The paper used, the design, everything.
Almudena S.
purchased on 29/08/2025
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Answer from Petit-Fernand
Hello Almudena,
We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.
Have a good day,
Camille Petit-Fernand
We sincerely appreciate your feedback. We are sorry that the quality of our labels did not meet your expectations. We are committed to offering products of the highest quality and your comment will help us improve. We would like to invite you to contact us directly to resolve any issues you may have had. Your satisfaction is our priority.
Have a good day,
Camille Petit-Fernand
3
/5
★★★☆☆
The cotton bags are small for 4 changes required in one bag and the sheets in the other are not comfortable. Good quality of the stickers which are very durable. The glass of mediocre quality has already faded.
Laura S.
purchased on 29/08/2025
Translated review
Answer from Petit-Fernand
Dear Laura,
Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback and we apologize for the inconvenience with the cotton bags and the sheets. We appreciate your comment on the quality of the stickers and will take your observations about the glass into consideration. We are committed to improving our offering and your contribution is very valuable.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
I placed and paid for an order with various types of labels but the order arrived incomplete. I also opened a report with customer service but I have not yet received a response. Other orders, on the other hand, were super precise and very nice.
Alessia D.
purchased on 27/08/2025
Translated review
Answer from Petit-Fernand
Good morning Alessia,
Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback. We are happy that the labels were useful and functional. We sincerely apologize for the inconvenience regarding the incomplete order. We invite you to contact our customer service to resolve the situation and ensure your complete satisfaction.
Best regards,
Giulia from Petit-Fernand
3
/5
★★★☆☆
Stickers peel off after the second wash!
Nadia N.
purchased on 28/08/2025
Answer from Petit-Fernand
Dear Nadia,
Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback regarding the stickers from Petit-Fernand. We’re sorry to hear that they peeled off after the second wash. Your experience is important to us, and we will certainly look into this issue to improve our product quality. If you have any further concerns, please feel free to reach out to our customer service team.
Best regards,
Giulia Petit-Fernand Team
3
/5
★★★☆☆
The iron-on stickers for clothing come off in the first or second wash. If I could have chosen, I would have only asked for the adhesive clothing stickers as they seem to last longer.
Laura D.
purchased on 28/08/2025
Translated review
Answer from Petit-Fernand
Hello Laura,
Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.
We just sent you an email to assist you 🙂
Have a good day,
Camille Petit-Fernand
Thank you for sharing your opinion about our stickers. We are sorry that you had issues with the durability of the iron-on stickers. We appreciate your suggestion about the adhesive stickers and will take it into account to improve our products. If you decide to try our adhesive stickers, we hope they provide you with a better experience.
We just sent you an email to assist you 🙂
Have a good day,
Camille Petit-Fernand
2
/5
★★☆☆☆
Labels are well made and delivery is timely, unfortunately however they come off the fabric after the first wash.
Minniti S.
purchased on 26/08/2025
Translated review
Answer from Petit-Fernand
Good morning Serena Maria,
Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
Thank you for your feedback and for appreciating the quality of the labels and the timeliness of the delivery. We are sorry to hear that you experienced issues with the labels coming off after the first wash. We invite you to contact us directly to further investigate the situation and find a satisfactory solution.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
They were stapled on the stickers, so 5 stickers were damaged.
Anna B.
purchased on 26/08/2025
Translated review
Answer from Petit-Fernand
Good day, Anna,
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
I am very sorry that something went wrong with your order. I have immediately forwarded the incident to our production. I just wrote an email.
Have a nice day,
Customer Service EsIstMeins
2
/5
★★☆☆☆
I have found some of stick on clothes labels are already curling back 😩 The stick on item labels have been great so far though!
Emily W.
purchased on 28/08/2025
Answer from Petit-Fernand
Hello Emily,
Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback! We're glad to hear that you’ve enjoyed the stick-on item labels. We apologize for the issue with the clothing labels and appreciate you bringing it to our attention. Please know that we are committed to quality, and we will investigate this matter to ensure it doesn’t happen again. Your satisfaction is important to us!
Best regards,
Giulia Petit-Fernand Team
2
/5
★★☆☆☆
I have been purchasing heat-adhesive labels for several years. This time the ones received do not stick and keep coming off the garments
Valentina F.
purchased on 27/08/2025
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Answer from Petit-Fernand
Good morning Valentina,
Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to hear that the heat-adhesive labels did not meet your expectations. We invite you to contact our customer service to find an appropriate solution. Your satisfaction is important to us.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
Unfortunately this batch of stickers are not staying on the clothes
Claire K.
purchased on 27/08/2025
Answer from Petit-Fernand
Hello Claire,
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations after the first wash. Your satisfaction is important to us, and we’d love to assist you further. Please feel free to reach out to our customer service for support.
Best regards,
Giulia Petit-Fernand Team
3
/5
★★★☆☆
Unfortunately this time the stickers were not cut well and it was very difficult to separate them from the sheet…
Poliseno M.
purchased on 27/08/2025
Translated review
Answer from Petit-Fernand
Dear Marco,
Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are sorry to learn that the stickers were not cut correctly. Your feedback is valuable and will help us improve the quality of our products. We invite you to contact our customer service to find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
I paid for the product and another 7 euros upon pickup, which means I paid 15 euros for a few labels.
Nicoleta B.
purchased on 26/08/2025
Translated review
Answer from Petit-Fernand
Good day, Nicoletta,
Unfortunately, I do not quite understand your review. Your order has a total value of 9 € and you opted for free shipping via mailbox. Please do not hesitate to contact us so that we can learn more details about this issue.
I wish you a nice day,
Customer Service EsIstM
Unfortunately, I do not quite understand your review. Your order has a total value of 9 € and you opted for free shipping via mailbox. Please do not hesitate to contact us so that we can learn more details about this issue.
I wish you a nice day,
Customer Service EsIstM
2
/5
★★☆☆☆
I ordered for 2 children... the labels for the items are great, nothing to say, beautiful... but the labels for the fabrics are a total disappointment, they detach after washing..30 euros wasted....I have to buy others elsewhere
Copina G.
purchased on 26/08/2025
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Answer from Petit-Fernand
Good morning Giovanna,
Thank you for sharing your experience with us. We are glad that you appreciated the labels for the items, but we are sorry to hear that the labels for the fabrics did not meet your expectations. We are constantly working to improve our products and your feedback is very valuable. We invite you to contact us directly to discuss your situation.
Best regards,
Giulia from Petit-Fernand
Thank you for sharing your experience with us. We are glad that you appreciated the labels for the items, but we are sorry to hear that the labels for the fabrics did not meet your expectations. We are constantly working to improve our products and your feedback is very valuable. We invite you to contact us directly to discuss your situation.
Best regards,
Giulia from Petit-Fernand
2
/5
★★☆☆☆
I moved from iron on to stick on labels - and they’re absolutely useless, I was saying to my husband earlier how they are already washing off!!!
Talya E.
purchased on 26/08/2025
Answer from Petit-Fernand
Hello Talya,
Thank you for your feedback. We're sorry to hear about your experience and would love to assist you in resolving this issue. Please reach out to our customer service team, and we'll do our best to help you.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about your experience and would love to assist you in resolving this issue. Please reach out to our customer service team, and we'll do our best to help you.
Best regards,
Giulia Petit-Fernand Team
3
/5
★★★☆☆
The stickers are hard to remove. Especially for children. Additionally, I find the whole booklet and the extra stickers unnecessary.
Laura R.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Good day, Laura,
I ask you to contact our customer service and attach photos of the labels so that a solution can be offered to you. The additional labels are goodies. I wish you a nice day.
Best regards
Customer Service EsIstMeins
I ask you to contact our customer service and attach photos of the labels so that a solution can be offered to you. The additional labels are goodies. I wish you a nice day.
Best regards
Customer Service EsIstMeins
2
/5
★★☆☆☆
Too big.
Sandra V.
purchased on 25/08/2025
Translated review
Answer from Petit-Fernand
Hello Sandra,
Thank you for your comment. We are sorry that the sizes were not to your liking. Your opinion is important to us and we will work to improve. If you need help with an exchange, please feel free to contact us.
Have a good day,
Camille Petit-Fernand
Thank you for your comment. We are sorry that the sizes were not to your liking. Your opinion is important to us and we will work to improve. If you need help with an exchange, please feel free to contact us.
Have a good day,
Camille Petit-Fernand
2
/5
★★☆☆☆
Fast delivery and nicely organised but stickers did come off a few days after washing.
R B.
purchased on 25/08/2025
Answer from Petit-Fernand
Hello R.,
Thank you for your feedback! We’re glad to hear you appreciated the fast delivery and organization. We’re sorry to learn about the issue with the stickers. Your experience is important to us, and we will investigate this matter to ensure better quality in the future. If you have further concerns, please feel free to reach out.
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback! We’re glad to hear you appreciated the fast delivery and organization. We’re sorry to learn about the issue with the stickers. Your experience is important to us, and we will investigate this matter to ensure better quality in the future. If you have further concerns, please feel free to reach out.
Best regards,
Giulia Petit-Fernand Team