English
★★★★★
based on 52218 reviews published
Summary of reviews
The online store Petit-Fernand consistently impresses customers with the durability and quality of its adhesive labels, which remain intact through multiple washes and tumble drying. Many users highlight the fast shipping as a standout feature, often receiving their orders quicker than expected, which enhances their overall shopping experience. The customization options available for labels and water bottles are noted for their aesthetic appeal, making them both practical and visually pleasing, particularly for children's items.
Latest neutral customer reviews
Dark enough colors and slightly blurry designs
Thank you for taking the time to share your feedback. We are happy that you are satisfied, while noting your comments regarding the colors and designs. We invite you to send us a photo of the received labels via our contact form 🙂
Have a nice day,
Camille C-MonEtiquette
A letter is missing on the stamp for the last name...
Thank you very much for your feedback. We are delighted that you liked your order.
We recommend our customers to carefully check the personalization indicated in their order confirmation to ensure that no typing errors have slipped in. Indeed, once the products are personalized, it is unfortunately no longer possible for us to modify them.
Have a nice day,
Camille C-MonEtiquette
The labels are nice but I left the first name and last name blank and we have trouble reading them
Thank you for taking the time to share your impressions. We are glad that you like the labels, but we are sorry to hear that the chosen colors do not allow for optimal readability.
Have a nice day,
Camille C-MonEtiquette
The labels come off after the first wash. I am very disappointed. I ordered the same labels twice and had no issues. Even 2 years later they are still stuck. Was there a problem with this new batch??
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you have encountered problems with our labels. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille
Unfortunately, the name was not fully written out and not printed correctly on the label.
Long send but the labels are beautiful
We sincerely thank you for your feedback and are delighted that you like our labels. We are doing everything we can to improve our delivery times and hope to see you again soon in our store.
Best regards,
Camille C-MonEtiquette
After 2 weeks of use, the bottle is leaking
Thank you for sharing your experience with us. We are sorry to hear that your bottle has a problem. In order to better understand the situation and find a solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Very disappointed with the quality of the design on the tasting box. It is a poorly stuck label: you can see all the bubbles.. the quality is bad! I expected a better finish, given the price of the item.
We are sincerely sorry to hear that the quality of your tasting box does not meet your expectations. Your satisfaction is important to us, so we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
It was sold as labels that wouldn't come off in the wash, but after the first wash they peeled off. It's really a shame.
We are sincerely sorry to hear that our labels did not meet your expectations. Your experience is important to us and we would like to understand what happened.
To do this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
Disappointed upon receiving the booklet because a large part of the labels were displayed in 'one line' rather than two as chosen and therefore only contained my son's first name..
Thank you for your feedback.
We understand your disappointment regarding the format of the labels and take note of your comment to improve our services.
However, I note that half of your order contains types of labels in the 2-line format. Our service remains at your disposal if needed.
Have a nice day,
Camille C-MonEtiquette
Baby cutlery: we couldn't see the inscription of the name and the fork had a too rounded tip but the little girl can't poke the food
We sincerely thank you for your feedback on our baby cutlery. Your comments are extremely important to us as they allow us to constantly improve our products.
Have a nice day,
Camille C-MonEtiquette
Disappointed... the logo and the writing are beautiful, but after the first wash there's nothing left, I find that disappointing given the price of the stamp!
Thank you for your feedback and we are glad that you appreciated the design of our product. We are sorry to hear that you encountered an issue after washing and we take your comments into consideration. To assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
Very satisfied with the labels. However, the personalized lunch box is covered with a transparent film (?) With several bubbles that I tried to chase away with a credit card.
Thank you for your feedback and we are delighted that you are satisfied with your labels. Regarding the lunch box, we understand your discomfort and appreciate your feedback which helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
Rather happy, too bad it is not possible to order just the straws as spare parts and that you have to buy the whole cap..
We sincerely thank you for your feedback and are glad that you are rather happy with your experience. We take your suggestion regarding spare parts into account and hope to see you again soon in our store.
Have a nice day,
Camille C-MonEtiquette
Very disappointed with this order as I had loved the previous ones. I did not expect this result.
We understand your disappointment and we are truly sorry to learn that this order did not meet your expectations. We invite you to contact us by email so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
I like the can drink product but, too bad the metal lid comes off
Thank you for your feedback and we are pleased that you like the can drink product. We take note of your comment regarding the metal lid and will examine it closely. For this, we have just contacted you by email to assist you.
Have a nice day,
Camille C-MonEtiquette
It doesn't last more than 2 days
We are sincerely sorry to hear that your experience did not meet your expectations. To assist you, we have just contacted you by email 🙂
Have a nice day,
Camille C-MonEtiquette
I do not like the fact that previous orders are not recorded in detail so that they can be used for quick ordering. I also find that on the square clothing labels, the drawing and the name could be a bit larger.
Thank you for taking the time to share your feedback on our site. We understand the importance of having a detailed history of your orders to facilitate your future purchases, and we take note of your suggestion to improve this feature.
Additionally, we will pass on your feedback regarding the size of the drawings and names on the clothing labels to our design team. Your comments are valuable in helping us improve.
We hope to see you again soon on our site.
Have a nice day,
Camille C-MonEtiquette
I find that the water bottle with straw is not suitable from 18 months as indicated on the site
Thank you for your feedback regarding the water bottle with straw. We take note of your comment regarding the age indications on our site to ensure they meet the expectations and needs of our customers. Your opinion is valuable for improving our service.
Have a nice day,
Camille C-MonEtiquette
The name labels come off in the wash.
Thank you for your feedback. We’re sorry to hear that you experienced issues with the name labels. We value your input and will take it into consideration to improve our products. Our customer service has just contacted you to help resolve the issue.
Best regards,
The Petit-Fernand Team
The name and size of the label is misleading on the site and is smaller in reality
Thank you for taking the time to share your feedback on our site. We are sorry to hear that the size of the label did not meet your expectations.
We provide the dimensions of our labels on our site to give you a better idea of the product as close to reality as possible. We are sorry that this was not enough and are working to improve this.
Have a nice day,
Camille C-MonEtiquette
Some defects on the flocking (small bubbles).
Thank you for your feedback on our C-MonEtiquette site. We are sorry to hear that you encountered defects on the flocking of your order. Your satisfaction is essential to us, and we take your comments very seriously.
We invite you to contact our customer service with photos of the received item so we can assist you!
Have a nice day,
Camille C-MonEtiquette
Unfortunately, it came off immediately during the first wash.
The parchment paper is missing to apply the labels.
Thank you for your feedback and we take into account your comment regarding the absence of parchment paper for applying the labels. We are sorry that this hindered your experience.
Your feedback is valuable!
To apply your labels, you can use kitchen parchment paper to apply your labels. It is the same paper that we provide 🙂
Have a nice day,
Camille C-MonEtiquette
Overall good except for a notebook where my son's name is misspelled
Thank you for your feedback and your evaluation. We are delighted that our service has generally satisfied you, but we apologize for the error regarding your son's name. We will ensure to improve our verification process to avoid this type of inconvenience in the future.
Have a nice day,
Camille C-MonEtiquette
The thermal bottle can leaks
Thank you for sharing your experience. We are sorry to hear that you encountered a problem with the thermal bottle. We invite you to contact us directly so that we can find an appropriate solution and ensure your satisfaction.
Best regards,
The Petit-Fernand team
The company's logo at the end of the first name makes the label unreadable I am disappointed
Thank you for taking the time to share your feedback. We are sorry to hear that the logo has affected the readability of your label. It is indeed the mandatory mention related to the chosen One Piece illustration. Your feedback is valuable and we will review it to improve our products. Please feel free to contact us directly if you have any other suggestions.
Have a nice day,
Camille C-MonEtiquette
The labels had two different names to offer and a single notebook gathered both, too bad... otherwise no other problems.
Thank you for your feedback and we are sorry to hear that your experience was not entirely satisfactory. We understand the importance of personalization and will ensure that your suggestion is taken into account to improve our service. Your satisfaction is our priority. Please do not hesitate to contact us directly for any questions or needs.
Have a nice day,
Camille C-MonEtiquette
Regarding the water bottle, I am disappointed by the sticker: I didn't think it would just be a sticker on the bottle. Moreover, it is poorly placed as there are bubbles. Another negative point: the bottle fell only once on a terrace, and the paint already has dents. At this price, I expected a higher quality. The bowl is nice, however, the design could have been a bit bigger. As for the labels, I can't say, I haven't tried them yet.
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the water bottle did not meet your expectations. However, I can confirm that it is not a sticker but rather a print directly on your product. We understand your disappointment and take your comments very seriously to improve our products.
We are glad that you like the bowl, and we take note of your suggestion regarding the design. Please feel free to reach out to us if you have any questions or would like to discuss your experience.
Have a nice day,
Camille C-MonEtiquette
It's already peeling off on carbon arrows.
Thank you for your feedback on our site. We are sorry to hear that you have encountered issues with the peeling on the carbon arrows. Your opinion is valuable to us, and to assist you, we have just contacted you directly by email.
Have a nice day,
Camille C-MonEtiquette
I had already placed an order for iron-on labels that I was very satisfied with. This time I ordered adhesive labels. I am disappointed because they came off after the first wash and are stuck to the drum of the washing machine
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your iron-on labels. Regarding the adhesive labels, we are sorry to hear about this issue and we will pass your feedback on to our team. To assist you, we have just contacted you by email 🙂
Have a nice day,
Camille C-MonEtiquette
I received my order packaged in a postal envelope because the envelope containing my sticker notebooks was completely torn. Fortunately, nothing is missing but this is the first time this has happened.
Thank you for taking the time to share your experience and we are sorry to learn that your order arrived in an unsatisfactory condition. Your feedback is valuable and we will ensure to strengthen our packaging methods to prevent this from happening in the future. Please do not hesitate to contact us for any other questions or concerns.
Have a nice day,
Camille C-MonEtiquette
The design and packaging of the labels is great. However a few of them have come off in the wash and they have all been applied according to the care instructions provided
Petit-Fernand
I bought a water bottle, there were lots of grains under the labels. Very quick customer service, they made me a new one right away. The new one arrived with the name not centered on the bottle... anyway, I'm giving up and I won't order from this site again.
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order did not meet your expectations. Your satisfaction is our priority, and we take your comments very seriously. Please know that we are constantly working to improve the quality of our products and services. We remain available to discuss with you about the products you received.
Have a nice day,
Camille C-MonEtiquette
I have label pages that are in someone else's name
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered a problem with your order. Your satisfaction is our priority, and we take your comments very seriously. We have just contacted you by email to assist you!
Have a nice day,
Camille C-MonEtiquette
Mixed... The adhesive labels on supports are very good but the iron-on ones... a disaster. I am disappointed.
Thank you for taking the time to share your opinion. We are glad that you are satisfied with our adhesive labels, but we are sorry to hear that the iron-on ones did not meet your satisfaction. Your feedback is valuable and will help us improve our products. Please do not hesitate to contact us directly so we can assist you.
Have a nice day,
Stickers that come off after the first wash in the dishwasher
Thank you sincerely for your feedback. We are sorry to hear that our labels did not meet your expectations. The quality and durability of our products are at the heart of our concerns. In order to provide you with the best solution, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
A little disappointed with the dark blue labels not being uniform. Order of 2 different names attached to the same notebook a bit difficult to give as a gift.
Thank you for taking the time to share your feedback on our site C-Monetiquette. We are sorry to hear that the background of the dark blue labels did not meet your expectations and that the presentation of the two names on the same notebook posed a problem. Your feedback is valuable and helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
I have received the labels and reported that the parchment paper was not included. I therefore received a new shipment of labels without parchment paper.
Thank you for taking the time to share your opinion. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and helps us improve our services. Rest assured that we are doing everything possible to ensure our customers' satisfaction. Your message has been forwarded to the relevant department.
On your side, you can use kitchen parchment paper to apply your labels 🙂
Have a nice day,
Camille C-MonEtiquette
Writing format too large I am disappointed
Thank you for taking the time to share your feedback on our site. We are sorry to learn that the writing format does not meet your expectations. Your comment is valuable and we will take it into account to improve the experience of our users. Please feel free to share any other suggestions.
Have a nice day,
Camille C-MonEtiquette