Reviews Petit-Fernand

Order never received

I haven't received my labels! The money is of course deducted from my account but still no labels! Really disappointed!

I just wanted to give you some feedback on my recent order. One of the lunch boxes arrived with a broken clip !! This is extremely disappointing. Your product as a whole is disappointing. I was sad to find it is all cheap plastic with cheap stickers. I will not be ordering again and quite frankly I feel extremely ripped off and will be leaving a review to warn others! The lunchboxes and snack boxes are flimsy and the labels are cheap stick on one some of which were not even on straight and had air bubbles. DO NOT WASTE YOUR MONEY. The quality of other brands I have ordered from such as Bento far outweighs this brand. Petit Ferdinand are charging for plastic with stickers! I could have done this myself with a label maker and plastic Tupperware. Absolute rip off. From a very disappointed customer.

Very disappointed with the labels, they peel off easily

The first order all ok, but the second one never received! I have been chasing Customer care for days to get a reshipment of the product, too bad they disappeared since I rechecked that nothing had arrived, just on their advice I had to act through PayPal to get a refund. Too bad, because I liked their labels...but evidently they still don't know how to handle either customer or inconvenience.

I didnt get my package

I wish I could give ZERO star, because I does not even deserve 1 star! This website plays a trick! The do not produce in the UK, but pretending so by using co.uk website. And the no track number is a massive scam! They offer lower price, but there is no track number or record at all, I did not receive any of my order and I cannot even know where they are. Do NOT order here!

I never received my parcel!

It wasn't the right size for what I wanted, so no thanks.

My original order never arrived. I emailed customer services & was given the option to have a refund or a new order sent out. I chose to re order, but it was never actioned, so in the end, I had to contact customer services again for a refund & order from elsewhere.

The quality of the hotmelt stickers has decreased a lot. After the first wash they have started to peel off at the ends. I ordered these stickers years ago and this did not happen to us. For this reason, I do not recommend them and will not buy them again.

Iron-on labels peel off when washed at 30 degrees?

The labels have not lasted a couple of washes. I followed the ironing instructions to the letter and nothing... I tried to re-stick the ones that came out of the washing machine a little loose and more or less.... Maybe they will hold up to the next wash, but certainly not what I expected, especially considering they are designed for children's clothes, which are washed very frequently.

I'm disappointed this year, the labels don't stay on after washing the clothes.

I have not received the parcel

Despite following the manufacturer's directions for application, almost all of the thermoadhesive labels came off after not even one wash. Those applied to the objects, on the other hand, also withstood the dishwasher.

I never received my order.

I ordered the labels in maroon and they arrived in phosphorescent pink. I have not been able to use them because I have a child. It was recommended to me by another mom but I am totally unhappy.

I did not receive the order

Gourd bought for my 18-month-old baby ... When turning the gourd upside down, all the water flows out through the small air hole ... Supporting video... it's not normal... at what time of day do you make water bottles like that for a child ??????? extremely disappointed

At the first wash the labels are peeling off I request a refund

I bought labels to put on my daughter's clothes when she started nursery last week. I ordered iron-on labels because they were supposed to wash better. But after a first wash at 30 degrees, I already have labels that are coming off the clothes. I don't recommend them at all, I'm very disappointed. Too much work to start all over again with another product.

I bought 2 sticker kits to mark my children's school clothes. I followed the instructions, however the stickers have all been falling off. I feel cheated.

Unfortunately everyone I have used have come loose or fallen off in the washing machine

I requested the shipment of a cap since it had not been shipped in the first order. It never arrived .

Zero stars cannot be given, but the one you deserve. Labels never arrived. Never again will I purchase anything from you.

I have still not received my order and this is the second time it has allegedly been sent!

I did not receive my order of 1/10/2025 I have no news.

I never received the product

I never received the order. Too bad because I have been a customer for years

I haven't received my order yet

The stickers for clothing come off after the 1st wash. Very disappointing

I haven't received my package yet!

Too long a time to receive the goods ordered

I placed the order on September 14 and received it yesterday October 15, a month later and I had made the purchase because one of the aspects indicated in the ad was the immediacy of production and shipping that was done in 48 and 72 hours, respectively. I understand that being in the Canary Islands the term is lengthened but not so much.

Hello, you're asking for my opinion on an item I haven't received yet.

I don't think these labels are suitable for marking clothes. I stuck labels on my baby's clothes and waited for the recommended time, but despite that, the first machine and I find the labels in the drum (wash at 40, I specify).

Even though I followed the instructions to stick the labels on, it didn't hold. First wash at 40°C and it's all gone - 12 euros for that, it's outrageous!

Very bad service. The order should have arrived in 3 days and after claiming it after 10 days, they tell me that they have not sent it and that they give me two options: refund the money or repeat the order. I do not recommend it.

I'm very, very disappointed with the quality of your labels, because they're already peeling off after the first wash. They don't live up to their promise of quality in the very short term, so I can't imagine in the long term! I don't think I'll be able to find them on my son's clothes in the next machine. I have serious doubts about the veracity of your customer reviews.