/10
★★★★★
based on 126685 reviews published
★★★★★
based on 126685 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I placed another order on September 2 I still haven't received anything! And I have no news about my order
Ragusa F.
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1
/5
★☆☆☆☆
Order placed on 04/09/2024 and still nothing received today 22/09/24. Order refunded but disappointing to have waited so long for nothing.
Sisi
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Answer from Petit-Fernand
Hello, We are sorry to hear that you have not received your order. Unfortunately, we have no control over the postal service. We hope, however, that you have received your refund. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
Order made September 3, 2024 label shipped September 4 but never received my labels to date! The only thing + the customer service is excellent and fast!
Fp
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Answer from Petit-Fernand
Hello, We're very sorry that you've experienced delivery problems. Unfortunately, we have no influence on the postal service. We resent your order at our expense on 19/09/2024. You will receive it within 8 days. We hope it meets your expectations. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
I had more than half of the hot melt stickers come off. And I followed the instructions
Marina Beitia
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1
/5
★☆☆☆☆
Two orders placed and neither arrived unfortunately
Rw
1
/5
★☆☆☆☆
Stickers keep coming off after wash. Disappointing.
Barbora S.
1
/5
★☆☆☆☆
Nothing worked. The labels never arrived, and I'm still waiting for a refund that, I'm afraid, won't arrive anyway. Really pathetic. They deserve 0 stars, even one is too many.
Tania B.
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1
/5
★☆☆☆☆
All stickers came of in the washer after first time washing
Louise H.
1
/5
★☆☆☆☆
The product has not completely arrived. I did not receive anything at all
Gaetano P.
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1
/5
★☆☆☆☆
Terrible shame I didn't read reviews earlier. Ordered September 3 and as of today September 22 never arrived and no tracking. My daughter is starting school tomorrow and I have no labels. DO NOT BUY FROM THIS site.
Sara R.
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1
/5
★☆☆☆☆
One month and I still haven't received my order
Diana
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1
/5
★☆☆☆☆
Very disappointed, it's been almost 3 weeks since I ordered the labels for my son, I paid 9.90 postage to receive them in 24 hours, and I still haven't received them. I will not order again.
Julie
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Answer from Petit-Fernand
Hello, Express delivery takes place the day after the order is sent before 6 pm, including Saturdays. Unfortunately, we are not responsible for Chronopost's unfulfilled commitments. However, we have just refunded your shipping costs. We have also just contacted you. Have a nice day, Elise, C-MonEtiquette
1
/5
★☆☆☆☆
The label fell of the tshirt after washing only once..
Bahar A.
1
/5
★☆☆☆☆
Disappointed, I received the labels before my daughter went back to school to mark her clothes. Already 3 labels have come off and ended up in the washing machine drum. I only wash at 30 or 40 degrees maximum. The label came off either on the garment itself or on a label on the garment.
Jade Velon
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1
/5
★☆☆☆☆
I'm actually so disappointed! I bought your multi pack booklet as my friend had recommended them to me. I normally use the stamp from a different brand but due to my daughter having white shirts and checked dress I thought labels would be better. However in the first wash the labels came right off! What an absolute waste of money! I'm so incredibly upset and disappointed.
Perdita I.
1
/5
★☆☆☆☆
Quite disappointed because I thought they were self-adhesive labels but no. They have to be ironed so they are unusable on the fabrics I was going to stick them on.
Nat Blanc
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1
/5
★☆☆☆☆
I never received what I ordered nor received any response to my complaint
Borrelli E.
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1
/5
★☆☆☆☆
Very disappointing. Waited ages for delivery and then we received someone else's labels. I thought they would have expedited the delivery of replacement labels but they didn't. I had to purchase elsewhere as I couldn't wait
Kate C.
1
/5
★☆☆☆☆
After a month I still haven't received anything
Alessia T.
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1
/5
★☆☆☆☆
The cap of the gourd is too difficult to close and open!!! the neck of the gourd is broken after a year of use only used in the morning 4 × per week!!! for a gourd at 25e is pitiful!
Gugu
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1
/5
★☆☆☆☆
They sent me the wrong order and it was urgent because I was missing them in a few days. I was told that it would arrive on Monday at the latest and it did not arrive until Thursday. They also told me that to compensate me they would refund 15% of the order amount and they haven't done it either. I will not order again
Raquel Aljarilla
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1
/5
★☆☆☆☆
Order was late despite being told it would arrive on time.
Abbie K.
1
/5
★☆☆☆☆
Goods not received; refund is also a long time coming. I am very disappointed.
Dianehauke
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Answer from Petit-Fernand
Hello, As clarified in our email exchange, your order has been successfully dispatched. Unfortunately, we have no control over the postal service and therefore cannot be held responsible for any delays in delivery by the postal service. Do not worry, you will receive your money safely. The accounting department will take care of it. ?? Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
Despite prompt assistance in responding, after more than a month I still have not received my order. There is no tracking and I don't know what happened to it!
Assunta
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1
/5
★☆☆☆☆
Very bad delivery parcel arrived very late. I did not use the product
Battista M.
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1
/5
★☆☆☆☆
Unfortunately, the product never arrived, I am waiting to receive a refund
Anna B.
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1
/5
★☆☆☆☆
1 order did not arrive I was sent the labels a second time, the lady on the phone told me that between 5-6 days I should receive them and nothing. I go on the document to see and I still you in the course of manufacture
Carla Mendes
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1
/5
★☆☆☆☆
I never received my order but my payment was debited!
Sophie Schampel
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1
/5
★☆☆☆☆
Ho fatto un ordine e dopo oltre una settimana di attesa (tempi spedizione geologici non tracciati .. dovrebbero adeguarsi!) mi arrivano le etichette ... ma non sono le mie!!!!!! Il nome è di un altro bambino ... incredibile . Ho scritto al servizio clienti che dice risponde entro 24 ore ... non è vero. Non hanno risposto. Domani quindi lo dovrò chiamare spendendo anche i soldi della telefonata. Mai più ! Aggiorno che ho scritto un'altra volta ma niente . Ho chiamato .. 2 euro di telefonata per farmi rinviare le etichette . Non hanno offerto nemmeno la spedizione più rapida anche se l'errore era stato il loro. Anzi mi ha risposto una tipa pure scocciata !
Claudia
1
/5
★☆☆☆☆
I never received the labels. Nor was I informed by e-mail that the post had arrived. Where is my parcel?
Lilia Luchianov
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