/10
★★★★★
based on 125986 reviews published
★★★★★
based on 125986 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Nice products. I only regret that the welcome offers and discounts are only valid for the 24 hours following our order. I don't order labels every day. It would have been wiser and more commercial to apply the discount from the 1st order. Another promo code didn't work. I finally validated my order and reported the problem to customer service, who told me that the code had expired the previous evening... Disappointed by the practices of this site in terms of commercial offers and promo codes, I don't think I'll be ordering from this site again. It's a shame.
Virginie P.
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Answer from Petit-Fernand
Hello Virginie, Please accept our sincerest apologies for the inconvenience. Unfortunately, coupon codes are limited to certain dates. Have a nice day, Maialen
3
/5
★★★☆☆
The labels are very cool, I'm happy, although they took longer than expected.
Tamara Navarro
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Answer from Petit-Fernand
Hello Tamara, Thank you very much for your message. I am sorry that you waited a bit for your order, indeed, we are working to improve our shipping times. Good afternoon, Montse.
3
/5
★★★☆☆
Delivery time too long
Nora Dris
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Answer from Petit-Fernand
Hello Nora, we apologize for the delay.?? We try to deliver as quickly as possible, but it's true that the Post Office experiences some delays during the summer period. See you soon! ?
3
/5
★★★☆☆
The packaging has the wow factor All bells and whistles
the actual stickers are really small I will not buy again , simple Think I've literally paid most of my money for the booklet the stickers came in Very disappointing to say the least Next time ordering this type of product I will remember to read the small print where it shows you the measurements of the product
Lorraine
Answer from Petit-Fernand
Good afternoon Lorraine, I am sorry to hear that you are not satisfied with the size of the labels. They are small so that they fit on the labels inside the clothes. In addition, as you said, we do include the measurements of the labels clearly on the website next to the label you select. Xia
3
/5
★★★☆☆
Had ordered all my labels received half I had to recommend a second part
Caroline Gomand
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Answer from Petit-Fernand
Hello Caroline, this is not normal, it must be a production error, we are very sorry ?? We've contacted you to get more information and send you the missing part! ??
3
/5
★★★☆☆
Unfortunately the order didn't arrive on time...it was lost, they were very nice to re-prepare it but I don't understand why it can't be tracked however I gave it 3 stars for the site's commitment to fix it
Silvia
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Answer from Petit-Fernand
Good morning, thank you for your message. We apologize for the shipping delay. Unfortunately the delivery time is a bit longer during summer ?? We hope the second shipment will arrive soon ! Have a good day ?
3
/5
★★★☆☆
Very nice iron-on labels received quickly. However, very difficult to stick on with an iron if the iron automatically sets the temperature... Prefer classic labels.
Constance Grandin
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Answer from Petit-Fernand
Hi Constance, thank you for your suggestion. It's true that the iron needs to be at 200° in order to stick the labels on properly? See you soon?
3
/5
★★★☆☆
The product was perfect, but the courier service was very slow. It arrived very late
Maria
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Answer from Petit-Fernand
Hello Maria, Thank you very much for your message. I am sorry that you waited a bit for your order, indeed, we are working to improve our shipping times. Good afternoon, Montse.
2
/5
★★☆☆☆
It's been almost a month since I placed the order, and it still hasn't arrived. It always takes a little while to arrive (about 10-15 days), but this time they are 22 days late. I called customer service last week and a new order has been issued. I hope it arrives in time for the beginning of the school year, although I'm already very pressed for time. Otherwise, the stickers are beautiful and very functional. Too bad they are so slow with shipping and arrive late.
Vsn
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Answer from Petit-Fernand
Dear customer, Thank you very much for your comment. I am sorry that you have waited a little while to receive your order. In case you do not receive it in the estimated time, please contact us at [email protected] Good afternoon, Montse.
3
/5
★★★☆☆
I'm happy with the self-adhesive labels, but the thermo labels don't stick at all! I don't know if it's because I have a steam iron, but they don't stick to the clothes at all, which is a shame.
Truong Diem Thy
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Answer from Petit-Fernand
Hello Diem, we're sorry to hear that you're having problems with your iron-on products? I have contacted you by e-mail to get more information, I hope we will find a solution! ?? See you soon?
2
/5
★★☆☆☆
Article was and is top - however, I wrote an email to Esistmeins after receipt, because I ordered a minimum number of labels to get another 65 for free - but this was not the case!!! I have still not received a reply.
Schneider
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Answer from Petit-Fernand
Hello Ms. Schneider, Thank you very much for the positive feedback on our products. Unfortunately I have not been able to find an email from you in our system - but please feel free to contact us at [email protected] so that we can find an individual solution? Kind regards from Bordeaux, Maïté from the Esistmeins team
2
/5
★★☆☆☆
Order of two lunch boxes they were full of bubbles on the drawing they sent back two others çà is not better disappointed at this price I would not recommend it was yet my second order last year everything went well too bad
Amelie
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Answer from Petit-Fernand
Hello Amélie, we're sorry? I've sent you an email to get your feedback and find you a satisfactory solution, see you soon?
3
/5
★★★☆☆
Name stickers fine. Only complaint is that I made two orders for my son and grandson and both came in one wallet.
Debra S.
Answer from Petit-Fernand
Hi Debra, you could request next time to have your labels arrive in two separate wallets, if you wold like, there is a space when completing your order to write an extra comment 🙂 have a good day! Xia
2
/5
★★☆☆☆
The font is very small and hard to read!
Alizée Guyon
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Answer from Petit-Fernand
Hello, we are sorry that you are not satisfied with your order? Indeed, some fonts are slightly smaller, we can't modify the font size but you can see on the preview the final rendering? Have a nice day?
3
/5
★★★☆☆
First time ordering and disappointed with the iron-on labels. The label comes off after 3 washes and I have to re-stick them but I hope I won't have to do this every time.
Aurelie Mas
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Answer from Petit-Fernand
Hello Aurélie, this is not normal. I have contacted you by email to find a quick solution? See you soon?
3
/5
★★★☆☆
Jachète his labels for the decorations super sympas in more my daughter adores to compose her labels Just a little disappointed with the behaviour of iron-on labels pity jachète just stickers It should make a pact just for small labels pencils After it is a budget
Pauline
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Answer from Petit-Fernand
Hello Pauline? Thank you for your message. Thank you for your suggestion, we don't have any packs just for object labels at the moment, but you can order them individually ?? Have a nice day?
3
/5
★★★☆☆
The colors of the labels on my last order did not match those on the website. Disappointing. I've been ordering for several years.
Sarah
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Answer from Petit-Fernand
Hello Sarah, thank you for your message! We're sorry you're not happy with the result? I've sent you a message to get more information and try to find you a solution? Have a nice day?
3
/5
★★★☆☆
Basically good product (clothing stickers), but EVERY long shipping time, Corona or not. For this the point deduction. Because there was no advance information about possible long delivery times and we would have needed the stickers a week earlier than they actually arrived.
Enni
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Answer from Petit-Fernand
Hello, Thank you for your positive evaluation of our products - we appreciate your feedback. Our goods are produced in Bordeaux within 48 hours and are sorted and packed by hand. We then hand over the labels to the post office. ?? Delivery usually takes 4-8 working days, as the goods come from France. The delivery time is therefore the decisive factor. We are pleased that you have received your goods and wish you a pleasant day? With kind regards from France, Maïté from Esistmeins-Taam
3
/5
★★★☆☆
I was surprised by the size of the labels I thought would be on pencils, but it's impossibly large compared to the ones I got last year....
Mr Antoine Bocher
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Answer from Petit-Fernand
Hello Antoine, thank you for your message! We have several sizes of object labels, but we recommend mini labels for pens and pencils, which fit better?
3
/5
★★★☆☆
Impossible to choose my gift in the attachment to my order: Neither the illustration of the lavion (red biplane) in different sizes. AND NOT THE LITTLE MASKED THIEF !!!!!!! NOR THE BABY PAGE !!!!!!! Which are suitable for kindergarten classes. With our selection of illustrations, we can stick them on school materials (notebooks, binders, etc.) or sports and games. These are directly recognizable with the lavion illustration (red biplane). With the possibility of decorating a damaged area of our material. Which would be valid for ALL types of damage.
Sarah Laboureur (oui Voir Ci-dessus)
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Answer from Petit-Fernand
Hello Sarah, thank you for your feedback! The additional stickers, offered as gifts, are standardized and change regularly, indeed the themes vary during the year!?? Thank you for your suggestion! Have a nice day, see you soon!
2
/5
★★☆☆☆
I have been ordering for many years, unfortunately for the first time I still have not received the goods after almost 15 days. I hope sooner or later to receive it.. Everything used to be perfect
Gio
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Answer from Petit-Fernand
Good morning Gio, we are sorry to hear that you have not yet received your order ? I sent you an email to confirm the shipping address ! ?? Have a nice day ?
2
/5
★★☆☆☆
Dear the fabric is hard slow delivery do not recommend No
Sabrina G.
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Answer from Petit-Fernand
Good morning, we are sorry to hear that it arrived late ?? We hope you took advantage of the articles ! See you soon ?
2
/5
★★☆☆☆
Well I had always trusted you, plus I love your products, but I have several orders that do not arrive on time!!! And this last one took almost 1 month, which I needed for a valía I entered my son and were ordered almost 15 days in advance and came almost a month later!!! I am a little disappointed
Carmen Bermejo Gomez
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Answer from Petit-Fernand
Hello Carmen, Thank you very much for your message. I am sorry to hear that it took a while for your order to arrive. Indeed, we are working to improve our shipping times. I wish you a good afternoon, Montse.
3
/5
★★★☆☆
I ordered some for clothes to stick on unfortunately 3 have already come off at 40 degrees and tumble dry. I'm a bit sad. But they look very cute. And fast delivery Would now prefer to order for ironing on.
Michelle
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Answer from Petit-Fernand
Hello Michelle, Basically there is no difference in quality between adhesive and iron-on labels - both hold equally well. So they should not fall off. I have just sent you an email so that we can find a solution. Yours sincerely, Maïté from the Esistmeins team
3
/5
★★★☆☆
The thing I don't like is that the glue is very difficult to remove. Otherwise great thanks
Anjs T.
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Answer from Petit-Fernand
Hello Ms. Torun, are you talking about our clothing labels or the adhesive labels? Basically, both should have a good hold. Do we also have a few tricks for removing them? Our customer service will be happy to answer any questions you may have at [email protected]. Have a nice day. Yours sincerely, Maïté from Customer Service
2
/5
★★☆☆☆
It took longer than expected... otherwise everything was fine...
Ángela Caso
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Answer from Petit-Fernand
Good morning Angela, I apologize for the inconvenience. We are trying to change partners for shipments as unfortunately Correos does not respect our deadlines. We still hope you like our products. Have a nice day, Maialen
2
/5
★★☆☆☆
Labels very difficult to detach, at the time of the 1st order I did not have this problem. Maybe a manufacturing defect... disappointed
Julie Faure
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Answer from Petit-Fernand
Hello Julie, I'm sorry to read that you've had problems with your labels. I'll send you an email as soon as possible. Have a nice day!
3
/5
★★★☆☆
As usual, the labels are top-notch, but on the other hand I ordered 2 bottles and on one of them the quality of the design wasn't up to scratch: white marks and a flaw in the design transfer. What a shame!
Annabellel
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Answer from Petit-Fernand
Hello Annabelle, Thank you for your feedback and your order? I'm sorry to hear that your gourd does not meet your expectations, I'll send you an email immediately to find a suitable solution to this problem. Have a nice day, Sarah
2
/5
★★☆☆☆
Rather fast delivery despite high demand... but disappointed with the quality of the labels... some are not even detachable because the cut is not clean... so part of the booklet was lost...
Cynthia Mendes
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Answer from Petit-Fernand
Hi Cynthia, we're sorry about this! ?? I've contacted you for information about these labels, so that I can send them back to you! See you soon!
2
/5
★★☆☆☆
I placed the order in June, and today on August 12, it still hasn't arrived.
Ana Osuna
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Answer from Petit-Fernand
Good morning Ana, Please accept our sincere apologies for the delay. Unfortunately, due to the current health situation, Correos does not respect our deadlines. However, I can confirm that your order was reshipped on 06/08 as agreed, so it will arrive within the next week ! Have a nice day, Maialen