Reviews Petit-Fernand

I have not yet received a delivery. This actually scores zero points.

I haven't received anything yet, even though it's only 1 week to go...

The labels were delayed from the scheduled arrival and I would be leaving, so I asked to have them at this point arrive at the end of the month. As a response I was told to consult the postal service. Bad service, bad response. Now when I get back from vacation I have to start looking for labels. Time is a precious commodity and I have to lose some because of you Cordially Carolina filippini

Fatal...a month passed and nothing arrived, we called and nobody knew what happened with the product...At least we got our money back...but we lost a lot of time.

After several orders which were perfect, I repeated this year. Ordered around July 24, I have received nothing. After an initial contact with customer service asking me to check the delivery address, I've heard nothing more despite a reminder. I'm very disappointed.

I did not receive my order unfortunately.

I'm disappointed with my order as I ordered for my daughter's school and nursery. The product was lost in the post, which took a very long time.

I bought the self-adhesive labels to put on my daughter's clothes. After the first wash, the labels have already peeled off ... very disappointed ??

The order took about 2 weeks and they even sent me a notice to pick it up at the post office.

Nono have I received my package yet?

I still haven't received anything even though I placed my order on August 9th and it's now the 24th. What's the problem, apart from the fact that I've been invoiced for the labels without the credit notes?

Je pa ancor ressui

Very good products ??

No news even though I placed 2 orders and after 15 days still nothing!!!!

It's been 3 weeks since I ordered 2 sets of labels and I still haven't received anything... I'm really disappointed, even though your labels were recommended to me... 50 wastes...

I can't get in touch with you! I never received the labels because there was an address problem... impossible to contact you to explain the problem.

The labels were delivered with the wrong first names.

Unfortunately, after more than 3 weeks, no goods have arrived! What a pity!

My last order incomplete and still no return. It's not working. I hope to receive my complete order very soon. Mrs rodrigot

Always faithful to your labels are 5 years I have been your customer, this year the disappointment was very high. Made purchase on July 29 waited almost a month written and rewritten for explanations and my order never arrived. Unfortunately, I have not even received clarification on the case

Very disappointed! Great choice of patterns, colors, fonts, the kids are happy to choose and fast shipping, very nice rendering and with little stickers as a gift! But it wasn't specified before purchase that iron-on clothing labels must, to adhere properly, be ironed not on the inside of the garment itself, as is usually the case, but on an inner garment label (otherwise it won't adhere). But you need to have a sufficiently large label on the inside of the garment, at least as large as the name label, which is far from always being the case... The result: name tags that stick out of the garment tags (or, in the absence of a garment tag, are ironed directly onto the fabric of the garment's interior) and don't hold at all! They've all fallen off! But I'm used to clothes labels, it's never happened to me before. What's more, you have to iron the labels at a certain heat to fix them, but more and more irons are equipped with "smart technology", which regulates the iron's temperature by itself according to the fabric, without you having any control over the setting... In short, more than 20 thrown in the garbage can 🙁 This concerns, as I explain, clothing labels, pencil labels are perhaps less of a problem... 11/09/21 : Hi Zoé, to come back to your answer of 26/08/21 to my comment, the labels didn't stick even if I stuck them directly on the fabric of the clothes on the one hand, and on the other hand it's clearly stated in the booklet that comes with the labels that you have to stick them on the labels of the clothes (that didn't stick either). Yet I'm used to clothing labels, if I may say so (3 children...) and with the other brands I tested, they held very well, even after numerous machine washes. Here, the labels fell off before I'd even had time to machine-wash them once...

I haven't received the labels a week before the start of the school year and it's not possible to make a complaint on your website.

The labels didn't hold up in the first wash, only the self-adhesive ones remained.

An order placed on August 12 not received, I contact customer service and was told to wait until September 27 ... and then we'll see !!!! Really not serious, to flee! I'm going back to the a-qui-s site, they're more serious !!!

I still haven't received my order

Order never received! Waiting for a return following a complaint,

Order not received, I'm waiting for my email to be returned by customer service.

Order placed in July and not received. They send me a new one that will not arrive in time for back to school. A disaster and the 40 paid in advance. If you made a mistake, we all make mistakes, the second package should be sent urgently. Not like that. Edit: I still haven't heard anything about the order. Do you do any follow up?

I have not received anything. I ordered it in time for back to school and it's been a month and I still haven't received anything.

I claimed my order 2 times. I still haven't received the order or the money....

I've been ordering every year for the past 5 years and have never been disappointed. My last order was very disappointing: the number of labels in the batches had to be changed and no longer really corresponded to the needs of the school, and the quality was no longer the same (difficult to peel off, crumbling corners). I hope the labels will last the year, but I'm doubtful! In short, I'm going to have to find another label supplier because I'm so disappointed.

The labels have a very nice design. However, ironing the labels on turned out to be a very hair-raising occasion! On the one hand, the labels don't hold properly despite the specified heat and when they do hold, they tear everywhere and the sticker literally rips apart. Too bad about the money and the nerves!

I have been waiting 1 month for my order to arrive...no one will tell me where it is. I paid about 40 and it still hasn't arrived.... very upset.

I placed an order on July 26 and still have not received it. Very unhappy with the service.

I placed an order in July. It still hasn't arrived. I had to claim it and it still hasn't arrived either.

I placed my order as every year and in less than 9 hours I realized that I had made a mistake in the choice of my stickers, I sent 2 mails to your customer service address since you do not have a phone number for this purpose. I received before the answer that the order was on its way than the answer from customer service, something that I find ironic!!!! Or at least surprising. And then you send me mails to apologize with a 15% discount on my next purchase, laughable when you periodically send me mails with similar discounts. I think that the customer service is very little agile, well? Not at all. I will have to place an order to reorder the stickers that I made a mistake but it will be the last one, I will look for other options.

Hello, well in 13 /14 days I have not received my order was to add to a gift for a newborn. It never arrived no matter how many times I claimed it and they refunded me and I was left without my labels for the baby. So, as much as I like the site, I can't give a good rating for customer service. I would have loved to receive it because it was beautiful.

My July 15 order has not yet arrived

I have not received anything to date!!!!!

The presentation is very good, but I give it one star because I ordered it with a design that also charged a fee and I only received the labels with the name, I have not made the return because it took a long time to arrive and if I have to return and receive again arrives the day of starting school.