/10
★★★★★
based on 125987 reviews published
★★★★★
based on 125987 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Very disappointed with the shipping of the labels, pages detached from the booklet with elements missing from my order.
Carine
Translated review
Answer from Petit-Fernand
Hello Carine and thank you for your message. We're very sorry about this small production error. We have sent back your missing items and hope you will receive them soon. See you soon?
3
/5
★★★☆☆
I cannot give an opinion on the product, since it has never arrived to me. Theoretically on 16/7/21 it leaves the factory .... but I have never received it. Correos works very badly. I paid 9 for nothing. I had to have the labels made, elsewhere.
Claudia Poncino
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies for the delay. We are trying to change partners for our shipments because unfortunately and due to the current health situation, Correos does not respect our deadlines. We have contacted you by mail to proceed with the reimbursement of your order! Have a nice day, Maialen
2
/5
★★☆☆☆
Following my notice of 4 days ago, I see that there is no seriousness, it is written that I am being written to this step in order to find a solution, I think this is just to show a fictitious handling of the problems. First and last order here...
Magali Foui
Translated review
Answer from Petit-Fernand
Hello Magali, thank you for your message. We have contacted you via the e-mail address you used to place your order? Don't hesitate to contact us again, we'll be happy to help! Have a nice weekend?
3
/5
★★★☆☆
Delivery time too long when promised within 48 hours
Aurore Dezaunay
Translated review
Answer from Petit-Fernand
Hello, we normally guarantee shipment within 48 hours and indeed your order was shipped more than 48 hours and we are sorry? I hope you enjoyed your order all the same! See you soon!
2
/5
★★☆☆☆
I contacted you because my order had been cancelled on my account. As a result, I sent a message without any response from you. In addition, there was a delay in the dispatch of my order, even though it is clearly stated that orders are dispatched within 48 hours. I therefore received my order too late.
Moan
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Answer from Petit-Fernand
Hello, we normally guarantee shipment within 48 hours and indeed your order was shipped more than 48 hours and we are sorry? I hope you'll have another opportunity to use them! See you soon!
3
/5
★★★☆☆
They did not arrive on time. It took a long time to ship with the post office.
Carolina Alvarez
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Answer from Petit-Fernand
Good morning Carolina, I ask you to accept our sincere apologies for the delay. Unfortunately at this time and largely due to the health situation, Correos does not meet our deadlines. We still hope you liked our products ! Have a nice day, Maialen
3
/5
★★★☆☆
I have already ordered several times. Sometimes the stickers are not punched out well, so you have too much foil on the sticker. Sometimes the whole top foil comes off when washing. The labels generally come off very quickly after washing, depending on the surface. The shoe stickers hold up really well. The motifs are great, the size of the stickers is ideal, more characters for longer names would be good. The iron-on labels hold very well, but no longer look nice after ironing on.
Katharina H.
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Answer from Petit-Fernand
Hello, thank you for taking the time to share your experience with us. Normally the labels should not come off. I am writing you an email below so that we can get in touch to find a solution together. Your satisfaction is important to us? With kind regards from Bordeaux, Maïté from the Esistmeins team
3
/5
★★★☆☆
The previous time I ordered, everything was perfect. This time, I still have not received my order, the delay is remarkable.
Julia Ferrer
Translated review
Answer from Petit-Fernand
Good morning Julia, Please accept our sincere apologies for the delay. We are trying to change partners for our shipments as unfortunately Correos does not respect our deadlines. We have already resent your order and we hope it will arrive soon. Have a nice day, Maialen
3
/5
★★★☆☆
Delivery took longer than expected... 1 week instead of 48h Order for a summer camp Received too late...
Anne Valade
Translated review
Answer from Petit-Fernand
Hello, we normally guarantee shipment within 48 hours and indeed your order was shipped more than 48 hours and we are sorry? I hope you'll have another opportunity to use them! See you soon!
2
/5
★★☆☆☆
Delighted to have discovered c mon étiquette, delighted with the result, ordered 80 iron-on labels, a lunchbox and a gourd for my son; we took the time to personalize everything together for his summer camp and for back-to-school. I'd just like to point out that I ordered 80 labels and received 79... Sincerely.....
Aurelie Naour
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Answer from Petit-Fernand
Hello Aurélie and thank you for your message! We're sorry to hear that one of the label sheets was incomplete! We've sent you another sheet to make up for this oversight? See you soon!
3
/5
★★★☆☆
As a mother of 4 children, I've tried out quite a few sites. The colors are nice, but otherwise it looks like all the others. However, they don't deliver in 48 hours, but in 8 days!
Madame Florence Petite
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Answer from Petit-Fernand
Hello, we normally guarantee shipment within 48 hours and indeed your order was shipped more than 48 hours and we are sorry? I hope you enjoyed your order all the same! See you soon!
3
/5
★★★☆☆
Labels come off badly.
Julia S.
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Answer from Petit-Fernand
Hello Ms. Schmitt, Thank you for sharing your experience with us. We are sorry to hear that you are having problems with our labels. We in customer service will be happy to take care of your case. I have just sent you an email so that we can get in touch. Until then, have a pleasant day. Yours sincerely, Maïté from Customer Service
3
/5
★★★☆☆
Very pretty but the thermo label on the sock came off after the first wash (having waited 48h before 1st use so 72 before first wash). I hadn't had this problem with competitors. No soucls with the stickers Delivery OK Graphics very nice
Emmanuelle Thelu
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Answer from Petit-Fernand
Hello, we're sorry to hear that your labels didn't stand up to washing? I've sent you an e-mail to get more information and find a solution together. See you soon?
2
/5
★★☆☆☆
Delivery too late
Martine Weisen
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Answer from Petit-Fernand
Hello Martine, Thank you for your feedback and your order? We are sorry to read that your order arrived late despite being sent within 48 working hours as indicated on our website? We remain available to answer any further questions you may have. Have a nice day? Sarah
3
/5
★★★☆☆
Bittersweet feelings about Petit Fernand products. The thermal adhesive clothing labels on some fabrics hold up, on others they don't (synthetics in particular), both upon use and washing. The same goes for the adhesive ones, both for clothes and for objects: my 2 1/2-year-old regularly manages to peel them all off, much to his amusement and my deep frustration. In contrast, the bottles are adult-proof as well: I struggle myself to open both the original black cap and the replacement colored cap, because the interlocking is so hard, and closing them is equally exhausting. Also, it should be specified on the product page that there is an additional difficulty under the cap: the valve must be turned clockwise to open, counterclockwise to close, making it even more unsuitable for kindergarten children. Otherwise, nothing to complain about: colors and designs galore and for all tastes, the possibility of almost total customization, ease of use of the site and speedy delivery of orders make the shopping experience pleasant and fun.
Gwineth
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Answer from Petit-Fernand
Good morning, thank you for taking the time to put une review. We are sorry to hear that you encountered problems with your order ? I sent you an email to find a solution ! We are waiting for your feedback, to taken ! ??
2
/5
★★☆☆☆
I ordered these previously and was happy with the product. and that is why put in a new order for clothes and pack lunch box/ bottles labels. Disappointed this time. The shape and size of the labels is different and they don't fit so well to the clothes.
Disgruntled
Answer from Petit-Fernand
Hello, thank you for your message. We are sorry to hear you are not satisfied this time with your order. We will send you a private message to find a solution. Have a nice day 🙂 Xia
3
/5
★★★☆☆
I bought them for my son for his first day at school! I have now put a name on them everywhere and I noticed that there are unfortunately not enough sticky notes with whole names! There is another boy in his class with the same first name. Otherwise I am very satisfied!
Annemarie
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Answer from Petit-Fernand
Hello, thank you for your feedback. You are welcome to increase the number of labels on our website - we always send them in cards of 10 for 3 ? Have a nice day. With kind regards from Bordeaux, Maïté from Esistmeins
2
/5
★★☆☆☆
Lovely labels, but unfortunately they don't stay in place after washing. All was respected, I left 24 hours before using the clothes I had labeled and I only wash at 30 degrees, so as they can withstand up to 60 degrees I had some margin. I ordered 30, so I don't think I'll be able to use them for long, since I have to re-stick them every time I wash.
Jennifer L
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that your labels didn't stand up to washing? I've sent you an e-mail to get more information and find a solution together. See you soon?
2
/5
★★☆☆☆
Sorry, but spanking it with the iron won't hold.
Pauline Hintermeyer
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that your labels didn't adhere well to the fabrics you put them on? I've sent you an e-mail to get more information and find a solution together. See you soon?
3
/5
★★★☆☆
This is the first time I've used this brand for clothing labels and I'm a bit disappointed, after the first wash the labels came off... although delivery was super fast ....
Alicja Martinenghi
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that you've had problems with your labels? I've sent you an e-mail to get more information and find a solution together. See you soon?
3
/5
★★★☆☆
The order was a few days late but nothing dramatic in itself, however this is my third order from c mon étiquette and I'm really disappointed, the labels come off after each wash despite being applied with a press, which is more effective than an iron.
1000696189
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Answer from Petit-Fernand
Hello, we're sorry to read your message? I've sent you an e-mail to get more information and find a solution together. See you soon?
3
/5
★★★☆☆
Fast delivery. However, very disappointed by the printing: the font is very small and you can barely see my daughter's name (Flora). A real shame. She'll use the drawings to recognize her things.
Elodie Bernard
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Answer from Petit-Fernand
Hi Elodie, I'm really sorry that your labels don't give you complete satisfaction. It's true that some of the thinner fonts don't fit as well on the mini size. I will contact you by email immediately to propose a solution. Have a nice day! Sarah
3
/5
★★★☆☆
They are fine, but one of the models looks pixelated and not of good quality.
Olga María Henao Cárdenas
Translated review
Answer from Petit-Fernand
Good morning Olga, Please accept our sincere apologies and I am sorry that our labels are not up to standard, it must have been a defective batch. I have sent you an email so that we can find a solution. Have a nice day, Maialen
3
/5
★★★☆☆
Quality labels. Service far too long between order and receipt. The labels were to be used for the camp, but will be used for the new school year. A word of advice: plan ahead!
Alban
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Answer from Petit-Fernand
Hello Alban, thank you for your order and your feedback. It's true that we've had some unusual production delays, and we're very sorry about that? I remain available and wish you an excellent day! ?? Sarah
3
/5
★★★☆☆
This time I am not fully satisfied. Several weeks later I have yet to receive the materials I ordered. I am very sorry because the other times you were always very punctual.
Francesca
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Answer from Petit-Fernand
Good morning, we apologize for the delay in delivery ?? We try to ship and send orders as soon as possible but delivery can sometimes be a little slow during the summer. I sent you an email to confirm the shipping address ?? Have a good day ?
3
/5
★★★☆☆
This isn't the first time I've ordered and, on the whole, I'm happy with the quality, delivery times, etc. This time, I'm a bit disappointed. This time, I'm a little disappointed because I find that, on the very small labels, you can't read very well and it wasn't obvious on the preview screen (it was more contrasted than it really is).
Mathilde
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Answer from Petit-Fernand
Hello Mathilde, thank you for your feedback and your loyalty? I've sent you an email to suggest a solution, which I hope will satisfy you! A very nice day to you? Sarah
3
/5
★★★☆☆
Hello despite 12 seconds with the iron. Most of the labels did not hold. Could this be due to the labels or the iron not being hot enough, even though my iron was hot because the linen was hot after gluing.
Vincent Aurore
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Answer from Petit-Fernand
Hello Aurore, Thank you for your message and your order? I'm sorry to read that you encountered difficulties with your labels. I'm sending you an email to find a solution which I hope will be satisfactory. Have a nice day? Sarah
2
/5
★★☆☆☆
Very slow shipping. I received it a month after I bought it.
Cristina
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Answer from Petit-Fernand
Good morning Cristina, We are sorry that your order has taken longer than expected. We are looking for new partners to make our deliveries because unfortunately Correos does not meet the deadlines and even less with the current health situation. I hope you still liked our products. Have a nice day, Maialen
3
/5
★★★☆☆
Satisfied every year. But my daughter made a mistake and put in an extra letter. I received a 15 percent discount code but I would have appreciated another free delivery as I order every year.
Ingrid Virette
Translated review
Answer from Petit-Fernand
Hi Ingrid, Thank you for your feedback, and I'll send you an email right away so that we can find a solution that will satisfy you! Have a nice day? Sarah
2
/5
★★☆☆☆
They have not met the delivery deadline and this devalues their service.
Ana F M
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Answer from Petit-Fernand
Good morning Ana, We are sorry that your order has taken longer than expected. We are looking for new partners to make our deliveries because unfortunately Correos does not meet the deadlines and even less with the current health situation. I hope that even so you liked our products and that they overshadowed the delay. Have a great day, Maialen