/10
★★★★★
based on 125990 reviews published
★★★★★
based on 125990 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Don't stay stuck. Not impressed
Kerrie
Answer from Petit-Fernand
Hello Kerrie, thank you for your message. We are sorry to hear that you have had a problem with the product. We will send you an e-mail to find a solution. Have a nice day 🙂 Xia from Petit Fernand
3
/5
★★★☆☆
Jai du mal choisir les couleurs... trop ton sur ton
Sevgi Sim
Translated review
Answer from Petit-Fernand
Hello Segvi, I'm sorry your labels don't give you complete satisfaction. In fact, although we offer text colors that are compatible with the backgrounds chosen, sometimes the rendering varies according to the thickness of the fonts. We'll be happy to answer any questions you may have. Have a nice day! Sarah
2
/5
★★☆☆☆
Septique....it's not back to school yet and the labels are already peeling off half the pens....
Magali Foui
Translated review
Answer from Petit-Fernand
Hello Magali, Thank you for your message and your order? I'm sorry you're having trouble with your labels. I'm writing to you now so that together we can find a solution to this problem. I remain at your disposal and wish you an excellent day! ?? Sarah
3
/5
★★★☆☆
All good but the labels for pens and pencils are too big.
Anonimo
Translated review
Answer from Petit-Fernand
Good morning, for pens and pencils we recommended the mini labels. Can your labels be used to put on notebooks ? See you soon ! ??
2
/5
★★☆☆☆
Unreadable because the writing is so small. Very disappointed. The compensation for the delay is a discount on a future purchase, very average way of proceeding. First and last experience
Audrey
Translated review
Answer from Petit-Fernand
Hi Audrey, I'm sorry to read your disappointment? It's true that some thinner fonts are less suitable for mini labels. We recommend thicker fonts for optimum readability. Once again, we apologize for the unusual delay in shipping your order. A very happy day to you, Sarah
3
/5
★★★☆☆
Labels very difficult to peel off.
Magalie Schumacker
Translated review
Answer from Petit-Fernand
Hello Magalie, Thank you for your message and your order. I am very sorry to hear that your labels did not meet your expectations. I will send you an email as soon as possible in order to find a solution to this problem. Have a nice day? Sarah
3
/5
★★★☆☆
Order received on time, except for the fact that my order was validated and debited without asking me to create an account as a new customer, and I didn't have any order tracking afterwards.
Elodie Gueret
Translated review
Answer from Petit-Fernand
Hi Elodie, Thank you for your feedback and for placing your order... Even though we recommend it, creating an account is optional to place an order on our site.... To create an account for your next order, please check the "I want to create an account" box under the address fields. We remain available to answer any questions you may have by e-mail: [email protected] Very nice day to you! ?? Sarah
3
/5
★★★☆☆
All correct, it just took longer to arrive than what is stated on the website, I guess because of external problems to you by mail, happy with the finish and design of the order. thanks.
Pau Agullo Nadal
Translated review
Answer from Petit-Fernand
Good morning Pau, We are sorry that your order has taken longer than expected. We are looking for new partners to make our deliveries because unfortunately Correos does not meet the deadlines and even less with the current health situation. However, we are glad that you like the labels and we thank you for your loyalty. Have a nice day, Maialen
2
/5
★★☆☆☆
I placed an order and the next day there was a good discount.... the site is supposed to report proximity with promotions. It has been 2 weeks since the order and I still have not received the package. During the purchase transaction via paypal also, I did not receive confirmation of the purchase nor a verification email and had to contact the store directly. The labels are beautiful but the disservice is honestly too much!
Martina F.
Translated review
Answer from Petit-Fernand
Good morning, we apologize for the delay in delivery ?? We try to ship and send orders as soon as possible but delivery can sometimes be a little slow during the summer. I sent you an email to confirm the shipping address ?? Have a good day ?
3
/5
★★★☆☆
I received my labels very late. To compensate, I got a percentage discount on my next order, which is an incentive to buy, not a commercial gesture in my opinion.
Copin
Translated review
Answer from Petit-Fernand
Hello Eloise, Thank you for your order and your feedback. I'm really sorry for the delay in shipping your order and the inconvenience caused. ?? We had indeed encountered production difficulties and shipped your order 48 working hours after the date indicated. We apologize again and remain available for any further inquiries. Have a nice day? Sarah
3
/5
★★★☆☆
I've been ordering since 2017, and the quality of the labels has deteriorated. Very satisfied until now, my last two orders clearly disappointed me. Last time I couldn't peel the labels off the booklet (cmon étiquette had made a commercial gesture) and this time, despite the 48-hour installation, the labels are constantly peeling off...
Laura
Translated review
Answer from Petit-Fernand
Hello Laura, Thank you for your feedback. I am truly sorry that you have encountered these difficulties with your order? I would like to send you an email to try and find a solution that might suit you. Have a nice day? Sarah
2
/5
★★☆☆☆
Took a very long time to arrive. If I had of known this I would of ordered from elsewhere.
St
Answer from Petit-Fernand
Good morning, Thank you for your message. We are very sorry to hear that your order has took long time to arrived. We are trying to reduce dispatching time between France and United Kingdom as maximum. I wish you a lovely day, Sarah
2
/5
★★☆☆☆
Most of the labels did not hold despite special care and strict adherence to the instructions.
Cecile Bernard
Translated review
Answer from Petit-Fernand
Hello, I'm sorry to hear that you're having problems with your labels??. I've sent you an e-mail to get more information, and we'll find a solution for you! See you soon!
3
/5
★★★☆☆
Nothing to say about the product, too long delivery time
Annalisa F.
Translated review
Answer from Petit-Fernand
Good morning, we apologize for the delay in delivery ?? We try to ship and send orders as soon as possible but delivery can sometimes be a little slow during the summer. I hope you enjoyed the items ?? Have a good day ?
3
/5
★★★☆☆
Hello, I am not satisfied with the quality of Chronopost you are not present your package is shipped automatically point relay. Sincerely
Courchay
Translated review
Answer from Petit-Fernand
Hello, this is indeed not normal? We ask our service providers to make home deliveries to the addresses indicated. Unfortunately, it sometimes happens that parcels are sent to a relay point. I hope you were still able to enjoy your order?
3
/5
★★★☆☆
Very long delivery time and unfortunately I don't like the labels very much. The textile labels are quite hard and are not nice to touch on the clothes. Other labels (other brands) are more flexible and nicer to the touch. So labels are ok but not so great ...
Sonia K.
Translated review
Answer from Petit-Fernand
Hello, Thank you for sharing your experience with us. It is important to us to constantly improve our quality, which is why I am happy to pass on your comments to our production department. I wish you a pleasant day. With kind regards from Bordeaux, Maïté from Esistmeins
3
/5
★★★☆☆
Very long lead times Weak labels despite following the instructions Iron-on labels peel off and do not withstand washing Not ideal for a long-stay colony where the linen will be washed
Sandrine
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback! We are sorry that your order arrived late, we try to deliver as soon as possible but the delivery can be slightly delayed in summer period ?? I hope you enjoyed your products all the same!??
3
/5
★★★☆☆
I have not yet received my article
Michaela Waddell
Translated review
Answer from Petit-Fernand
Good morning Michaela, I ask you to accept our sincere apologies for the situation and the delay. I will contact you right now so that we can find a solution as soon as possible. Have a nice day, Maialen
2
/5
★★☆☆☆
Goods super it was promised that the goods are there super fast took 2 weeks as compensation got 25% discount for my 2 order what I do not need because I will not order again
Kübran E.
Translated review
Answer from Petit-Fernand
Hello Ms. Erdemirli, Thank you for your message. We are sorry that you obviously had to wait longer for your order. Despite the increase in orders this month, we are trying to ship everything on time. We are happy to offer you a discount as compensation. We wish you a nice day. Yours sincerely, Maïté from Esistmeins
3
/5
★★★☆☆
The stickers are easy to iron on and also look very pretty. Unfortunately, all the stickers came off again after washing
Charlotte D.
Translated review
Answer from Petit-Fernand
Hello Ms. Dinkel, Thank you for sharing your experience with us. We are sorry that our labels are causing you problems. We will be happy to help you - I have just sent you an email. Yours sincerely, Maïté from Esistmeins
3
/5
★★★☆☆
A correct address and a return product because address not found so 2 weeks to be delivered to another address thank you to SAV for its responsiveness
Dorothee Noel
Translated review
Answer from Petit-Fernand
Hello, we are sorry that your order has been delayed? I hope you enjoy our products! See you soon?
3
/5
★★★☆☆
Motifs are great, but blurry. We have already ordered several times from EsIstMeins. Unfortunately, the quality has deteriorated a little from time to time and the lettering and motifs are blurred. It's a real shame, because we think the design options at EsIstMeins are much better than those of the competition.
A.b.
Translated review
Answer from Petit-Fernand
Hello, thank you for your message. We are sorry that our labels do not meet your expectations. I have just sent you an email so that we can find a solution together. In the meantime, have a nice day. Yours sincerely, Maïté from Esistmeins
3
/5
★★★☆☆
I recommend the self-adhesive labels, which are very practical to use and stand up well to repeated washing. Iron-on labels, on the other hand, don't stand up to machine washing. Too bad. I'll go back to the self-adhesive ones.
Alexandra Deforge
Translated review
Answer from Petit-Fernand
Hello, we're sorry you're having problems with your labels? Don't hesitate to send us an e-mail so that we can find a solution for you! See you soon!
3
/5
★★★☆☆
It's a pity that when you order, the special offers are always exceeded and your order doesn't fit into the special offer. There's not a single time I've taken advantage of any special offer.
Aïcha
Translated review
Answer from Petit-Fernand
Hello Aïcha, Thank you for your comment. Our previous discount code was valid on the entire site 😉 Don't hesitate to subscribe to our newsletter so you don't miss any more discount codes 🙂 Zoé
3
/5
★★★☆☆
Lately, after 2 washes, the labels peel off. Especially clothing labels.
Rita Herrera Gonzalez
Translated review
Answer from Petit-Fernand
Good morning Rita, I ask you to accept our sincere apologies, it is not normal for the labels to come off. In order to help you and solve the problem I will send you an email. Have a nice day, Maialen
2
/5
★★☆☆☆
First order with you and really disappointed! Order not received to date (placed on 12/07/21) I contact you on Facebook and mail .. for a response to wait a few more days and contact you again, after this time still not received my Order I contact you and your response is we send you your order ... First order and last for me! When you indicate delivery times try to respect them my son is going to camp without these labels forced to find a solution at the last minute ... yet the order was placed a moment before the planned departure ... if the deadlines had been respected!
Sarah Tonkeul
Translated review
Answer from Petit-Fernand
Hello, we're sorry your order didn't arrive? We hope the second shipment will arrive safely! See you soon?
3
/5
★★★☆☆
A little disappointed with the quality of the iron-on labels. My daughter went to the seaside, her teeshirt got wet for a while and the color of the label rubbed off. I couldn't get it back after washing, so I had to throw it away.
Alex
Translated review
Answer from Petit-Fernand
Hello, we're sorry you're having problems with your labels. We have sent you an e-mail to get more information and find a solution ??
2
/5
★★☆☆☆
Illegible because font size too small .....
Marie B
Translated review
Answer from Petit-Fernand
Hello, we're sorry you're not satisfied with your order? Some fonts are smaller than others, you can see the rendering of your personalization on each label page, do not hesitate to visualize it before validation of the order! See you soon?
3
/5
★★★☆☆
Unfortunately, the labels arrived 3 weeks after my order so I didn't have to test them as we didn't need them anymore. All I got was a kind and prompt reply to my complaint.
Delphine
Translated review
Answer from Petit-Fernand
Hello, your order was shipped more than 48 hours late and we are very sorry? See you soon?
2
/5
★★☆☆☆
Disappointed, it doesn't wash well even though I followed the instructions. Would not recommend.
Nathalie Gilles
Translated review
Answer from Petit-Fernand
Hello, we're sorry to hear that you're having problems with your labels. We've contacted you to get more information and help you find a solution! See you soon?