Reviews Petit-Fernand

The customer service is very poor and offers no solution. They reply quickly but don't read the whole email. You can tell they are copy-pasting. The labels are not there even though I ordered them well in advance. On the website they should mention exactly how long it takes, so exactly until they write in how many days they will be pressed and sent. And don't blame the post office. I will never order here again and will not recommend it to others.

Still awaiting delivery

I followed the instructions carefully, but unfortunately the labels don't hold at all.

Order never received

Sent my labels to France despite being give a UK address and unhelpful customer service.

Order not received. No customer service number

I didn't receive my order number 4000885856,so I can write any review

As of today, I'm still waiting for the order...I thought it would take less time and I've been waiting for almost two months already.

Paid immediately but my delivery never arrived

We have not received the parcel.

This is the second order I've placed that I can't properly evaluate, as I still haven't received anything. I needed it quickly, but now it's too late... Too bad, because I've never had any problems until now...

I have not received anything yet

Unfortunately my order has not yet arrived. I paid via Paypal on 23.7.21, I also received an email that it had been sent, but unfortunately I haven't received anything yet :(.

Unfortunately the order has not yet arrived. But I received an e-mail a week ago that it had been sent, but nothing has arrived. The address I entered is correct! Of course the eurde was paid immediately.

The orders take a long time, I made the claim I had to send others that had to arrive in 48 hours and I'm still waiting, the designs are very nice but I do not plan to reorder that penalty.......sigo waiting.......

Unacceptable delivery time. On an order of 12,00, I paid a supplement of 9,50 for a delivery Colissimo in 48h00. My order was registered on 29/07/2021 and I received the parcel on 05/08/2021. It's a pity because by then the labels were no longer of any use to me. What's more, it was impossible to contact the supplier because the messaging system on his website was down and there was no telephone number to reach him. I'm very disappointed with this experience! Order of 12,00 registered on 29/07/2021 and parcel received on 05/08/2021 whereas I paid 9,50 for a delivery Colissimo in 48h00.

In the photos on the site, the heat-seal labels are glued directly onto the garment, which is why I bought them. However, when I received the labels, I realized that they shouldn't be stuck on the garment, but on the labels already present in the garment, otherwise they wouldn't stand up to washing. Unfortunately, there's no point 🙁

Hello, I still haven't received my order! Can you tell me when I will receive it? Yours sincerely, Samantha Demol

First order placed and disappointed, the iron-on labels don't stick at all to the tee shirts and jeans. Really disappointed because I hesitated to buy another brand. I wouldn't recommend it at all.

Unfortunately I didn't receive my order and I couldn't contact them. It's a pity, usually everything goes well.

Ordered over a month ago and still haven't received it! The start of the school year is approaching and I don't think I'll receive my order in time. I would like to be contacted for information or a refund.

I did not receive the 'article

I have not received my parcel

Still haven't received my order since July 29

Unfortunately it has not yet arrived

Hi, I still haven't received my order so I'll evaluate when I get it.

Order has not arrived

The order did not arrive...

My order has been lost

I still haven't received anything and no one from client service is answering me, where is my order and when will it arrive?

Order shipped (and paid for) on 27/07 and still not received.

Unfortunately, the name badges arrived too late, not in 2 days as stated, but only after 6 days, so I no longer needed them. The tags themselves are OK, but lie unused in the drawer and cost money.

Unfortunately these where a waste of money they didn't stay on the clothing well at all which was such a shame as they were so cute

The goods are not even here after 2 weeks, so how should I rate them? If it doesn't arrive this week, I'll get a reminder. Bad service so far.

Honestly, I'm very disappointed. I bought the self-adhesive clothing labels for my son's summer camp. They were stuck on several days before his departure. In the first wash, not only did they almost all come off, but worse, they stuck back on other clothes in places where they left traces of glue after I tried to remove them. I won't be buying again. I'd done the same thing with one of your competitors, but with iron-on labels, and they held up very well. I wanted to do something simpler with stickers but it didn't work.

I placed my order on June 6 and after not receiving it I contacted them, after several e-mails they told me that it was not normal, that they were manufacturing again and they would send it to me again. To this day I am still waiting for my 3 orders since none of them have arrived.

Products not received I am very disappointed?

It's been 1 month since I placed the order and I still haven't received it, but I won't buy again nor recommend it

Hello I placed an order on Friday evening consisting of labels and a snack box. The next morning, I asked to cancel the order for the snack box. When I didn't get a reply, I repeated my request on Monday morning. I received a message saying that the parcel had already left! It's a shame and disappointing to have no way of contacting you other than via your website, knowing that no acknowledgement of receipt is sent afterwards!

I ordered some labels for clothes with an animal along with the name, and I have only received them with the name, nothing of the drawing.