/10
★★★★★
based on 125990 reviews published
★★★★★
based on 125990 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The first few times all ok last year the clothes stickers didn't stick well and in the washing machine they came off Now I'm going to try again with another order
Anonimo
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Answer from Petit-Fernand
Good morning, we are sorry to hear that you are encountering problems with your order ?? I have sent you an email to find a solution See you soon ??
3
/5
★★★☆☆
Unfortunately, the lunch boxes are far too heavy for a child. Regardless of whether it's nursery or elementary school. As a result, they are unfortunately not used as intended.
Nadine
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Answer from Petit-Fernand
Hello Nadine, thank you for your message. We have a cool pack in our lunch boxes, which keeps the sandwiches nice and fresh in summer. You can also remove it, just like all the other inserts. This makes the lunch box a lot lighter ? If you have any further questions, please do not hesitate to contact our customer service team! Many greetings from Bordeaux, Maïté from Esistmeins
3
/5
★★★☆☆
Hello, I have received my order. Nice products, but not enough choice in the packs on offer.
Valerie Etzol
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Answer from Petit-Fernand
Hello, thank you for your suggestions! We try to offer as many things as possible so that all our customers find what they are looking for?
2
/5
★★☆☆☆
The labels are not the same quality as before, after 1 wash they come off and on the pencils after a week they had come off.
Marie
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Answer from Petit-Fernand
Hello, we're sorry to read your message. I've sent you an e-mail to get more information and find you a solution! See you soon?
3
/5
★★★☆☆
A little disappointed long delivery and the notebook arrived totally soaked.
Gos
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Answer from Petit-Fernand
Hello, we are sorry that the delivery was not optimal! I have contacted you in order to find a solution? See you soon?
3
/5
★★★☆☆
Still not recieved my order?
Julie S.
Answer from Petit-Fernand
Good afternoon Julie, Thank you for your comment 🙂 As written on the email I sent you, your order should be in your mailbox anytime by now 🙂 Zoe
2
/5
★★☆☆☆
Too bad they peel off very quickly
Valérie Berger
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Answer from Petit-Fernand
Hello Mrs Berger, We're sorry to read that you've had difficulties with our labels. I have sent you an email so that we can find a solution together? See you soon, Maïté
3
/5
★★★☆☆
I ordered on Monday. I was told that my order would be sent within 24 hours, but on Wednesday I still hadn't received an email. So I went to my order space. The order was cancelled. I check my bank account, debited for the order! I send you an e-mail and they tell me the order hasn't been paid. And the Pompon asks me for a screenshot of my bank account to prove I've been debited! ?? Soon I'll also be asked for my credit card and the code that goes with it! I'll never order from you again - 1st order and nothing but trouble!
Laura
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Answer from Petit-Fernand
Hello Laura, We are sorry to read that you have encountered so many complications with your order? Please understand that we have to verify all accounting transactions - this also includes screenshots. We hope your order arrived safely and that you are enjoying the products we received. Very nice day to you. Maïté
3
/5
★★★☆☆
Shoe tags after a while of use completely erase, you have to try a different material 🙂
Elisabetta
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Answer from Petit-Fernand
Good morning, thank you for your message. Let's take your suggestion into consideration, try to improve ourselves more and more ?
3
/5
★★★☆☆
Nice water bottle, good finish, unfortunately the straw is inconvenient.
Federica R.
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Answer from Petit-Fernand
Good morning, thank you for your message and your review ?? We consider all suggestions for improvement ! See you soon ! ??
3
/5
★★★☆☆
I received labels with doubled writing, and I find that they don't stick very well even if I leave the iron on longer. I had already ordered several years ago and had no problems. I'm inevitably a little disappointed, because by squeezing the margins we lose out on quality and product control.
Cécile Lemasson
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Answer from Petit-Fernand
Hello Cécile, Thank you for your comment and I'm terribly sorry that you received a faulty order. I will send you an email as soon as possible so that we can sort things out together. Have a lovely day, Zoé
3
/5
★★★☆☆
En general muy correcto. Pero habían algunas pegatinas realmente difíciles de sacar de su base y, por eso, se arrugaron.
P.a.
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Answer from Petit-Fernand
Thank you for your message Patricia, we are sorry that you had problems with our labels. Our Spanish speaking customer service will be happy to contact you with a customized solution? With kind regards from France, Maïté from Esistmeins
2
/5
★★☆☆☆
Labels peel off after one or two washes
Valérie Berger
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Answer from Petit-Fernand
Hello Valérie, Thank you for your comment. I am sorry to hear that you are having difficulties with your labels. 🙂 I'll send you an email right away so that together we can find a suitable solution. A lovely day to you, Zoé
2
/5
★★☆☆☆
The labels arrived very quickly, are very pretty but don't stick! So useless, I had to type out all my son's clothes in pen for his camp departure....
Victor Guerra
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Answer from Petit-Fernand
Hello Victor, Thank you for your comment. I'm sorry to hear that you're experiencing difficulties with your labels. I'll send you an email right away so that we can work together to find a suitable solution. A very happy day to you, Zoé
3
/5
★★★☆☆
Deadlines not respected. It is noted sends in 48 hours and twice I received the email that my orders have been sent but 1 day later. Rather write 72h. The second time my daughter left before the labels.
Chiche Tte
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Answer from Petit-Fernand
Hello Chirly, Thank you for your comment. I'm really sorry to hear that you didn't receive your order on time. Have a lovely day, Zoé
2
/5
★★☆☆☆
I put the sticker on the chlothes and after the first washing on 40 degrees they went off ??
Guest
Answer from Petit-Fernand
Good morning Nadine, Thank you for your comment! 🙂 I am truly sorry to read your labels came off, they are not supposed to 🙁 I am sending you an email right away so that we can sort it out. Have a lovely day, Zoe
3
/5
★★★☆☆
Beautiful labels. However, the cursive font is very small and therefore difficult to read on one-line labels.
Aurore Launay
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Answer from Petit-Fernand
Hello Aurore, Thank you for your comment 🙂 I'm sorry you're not fully satisfied with your labels 🙁 I'll take this comment into consideration, however, and pass it on to the relevant department. A very nice day to you, Zoé
3
/5
★★★☆☆
The labels for the items satisfied me, but the labels for the clothes came off in the first wash.
Francesca
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Answer from Petit-Fernand
Good morning, thank you for the message ? We are sorry to hear that you are not satisfied ? I sent you an email to find a solution !
2
/5
★★☆☆☆
Llegó fuera de fecha las etiquetas .
Antonio Canales
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Answer from Petit-Fernand
Hola y gracias por su mensaje. Nos disculpamos por el retraso en la entrega. Espero que tenga la oportunidad de utilizarlos de todos modos Hasta pronto ??
3
/5
★★★☆☆
I received the labels 4 days after the date announced by the site. Conclusion my daughter left with her clothes unlabelled.
Arnaud
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Answer from Petit-Fernand
Hello Arnaud, Thank you for your comment and I'm sorry to read that you had to wait too long for your order to be delivered, even though we gave it to our partner La Poste as soon as possible 🙁 I wish you a very nice day, Zoé
3
/5
★★★☆☆
The labels are very nice and the prices great, but too often they come off by washing the clothes after very few washes
Elisa
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Answer from Petit-Fernand
Good morning Elisa and thank you for taking the time to review ?? I have sent you an email for more information ! See you soon ??
2
/5
★★☆☆☆
The labels are very nice, but the quality is not what it used to be. Now the self adhesive clothing labels are very difficult to peel off, you have to scratch a lot to get it and it damages the edge of the label, the liner cuts badly. Too bad because I really liked the product.
Anne Sophie
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Answer from Petit-Fernand
Dear Anne, Thank you for your message. I am sorry to hear that you had problems with your labels. I have sent you an email to see what might have happened. Have a nice evening! Montse.
3
/5
★★★☆☆
Labels too big
Morgane Cagnoli
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Answer from Petit-Fernand
Hello Morgane, I'd like to thank you for your comment and take note of this suggestion. A lovely day to you, Zoé
3
/5
★★★☆☆
Hello I still do not have my order placed July 4, we are the 21 and no response to my 2 emails Very good telephone reception waiting for a return order
Barbara Gibert
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Answer from Petit-Fernand
Hello Barbara, Thank you for your comment and I'm sorry to read that you still haven't received your order. We hope you are happy with the solution we found over the phone 🙂 Have a nice day, Zoé
3
/5
★★★☆☆
The cases are beautiful and can be easily customized, but to put a downside I would say that both the case and the shipping costs are a bit expensive.
Antonio
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Answer from Petit-Fernand
Hello Antonio, Thank you very much for your message and for choosing Petit-Fernand. Indeed, we are a small family business that gives priority to the quality of our products and shipping to different countries 🙂 Good afternoon, Montse.
2
/5
★★☆☆☆
Label size too small.
Julie Leseigneur
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Answer from Petit-Fernand
Hi Julie, Thanks for your comment 🙂 We offer different sizes of labels, the dimensions of which are displayed on our site. Don't hesitate to contact us if you need any advice for your future order. Have a nice day, Zoé
3
/5
★★★☆☆
The stickers of the objects immediately peel off and erase the clothing stickers are very good the only thing is that it is a bit expensive and they never make discounts compared to other clothing label stores.
Naiara Reyes Gallego
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Answer from Petit-Fernand
Dear Naiara, Thank you for your message. I am sorry to hear that your labels have come off. I have sent you an email to see what could have happened. We do have promotions that we post frequently on our social networks 🙂 Have a nice afternoon! Montse.
3
/5
★★★☆☆
Very good labels but received 8 days later when normally expected in 48 hours.
Yael Levy
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Answer from Petit-Fernand
Hello Yael, Thank you for ordering from C-MonEtiquette 🙂 Our labels are made and dispatched within 48 working hours and delivered by our partner La Poste. I wish you a beautiful day, Zoé
3
/5
★★★☆☆
Signs are nice, but I just had a page with a completely different name
Michelle B.
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Answer from Petit-Fernand
Hi Michelle, thank you for sharing your experience with us. We are sorry that there was a mix up with your delivery. Our labels are sorted and packed by hand and it is rare but does happen that our staff make mistakes. I will write you an email immediately so that we can find a solution together. In the meantime, have a nice day. Maïté from customer service
3
/5
★★★☆☆
Foil not properly attached to both boxes, comes off after the first use. Labeling therefore unfortunately superfluous, although you need the name for the daycare center
Jennifer L.
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Answer from Petit-Fernand
Hello Ms. Lange, of course you're absolutely right - that shouldn't happen! Our lunch boxes are hand-stickered, but of course we want the stickers to last so that you can enjoy them for a long time? I will write you an e-mail immediately so that we can find a solution that will satisfy you. With kind regards from France, Maïté from customer service