9.1/10
★★★★★
based on 137408 reviews published

Latest customer reviews

5 /5
★★★★★

I've been ordering for years and I've never been disappointed.

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Savary Sandrine
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5 /5
★★★★★

Super fast and serious

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Melanie Mata
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1 /5
★☆☆☆☆

Still nothing after 15 days

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Morgane Noharet
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Answer from Petit-Fernand
Following our telephone conversation, we would like to apologize once again for this delivery anomaly. Have a nice day!
3 /5
★★★☆☆

The self-adhesive labels are great, but the iron-on labels aren't as easy to use as with other brands. What's more, I chose a typeface with a visual that was legible on my screen, unfortunately in real life you have to squint. I'd order again, but only self-adhesive ones.

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Marion
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Answer from Petit-Fernand
Dear Marion, we've left you a voicemail to help you 🙂
5 /5
★★★★★

I love these labels

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Sandrina Hock
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2 /5
★★☆☆☆

The labels are badly punched. Almost all of them come off badly or tear at the corners. The small labels don't stick to pens or brushes. I had to fix them all with sellotape. It was a lot of work to stick them all over again.

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D. Z.
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Answer from Petit-Fernand
We are sorry if you have a problem with the labels. Please, contact our customer service with the photos of the faulty labels and we will send the replacement.
1 /5
★☆☆☆☆

Order has not arrived since i placed it which was on 12th August 2022, received notification the next day that it had been dispatched yet i have not received it and they take payment straight away. customer service is non existent - no one has replied back to my several attempts to chase my order, kids go back to school next week and I am still without labels. Very concerned that my money has been wasted. Shame as I order from them every year! disappointed customer.

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Harjit S.
Answer from Petit-Fernand
Hi Harjit, our apologies for the delivery problems. We can offer you a few solutions , please check you email for the information.
5 /5
★★★★★

As described, original customizable labels!

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Ingrid
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5 /5
★★★★★

Ordered for my 2nd child this time and still as happy as ever.

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Marie Charlotte Lecomte
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5 /5
★★★★★

Fast delivery, quality labels. In short, 6 years of impeccable experience!

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Caroline Anse
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2 /5
★★☆☆☆

Unfortunately I have no opinion on the product, as I didn't like the delivery. Tracked delivery would have been appreciated, as otherwise no recourse is possible. It's a shame.

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Karina Fernandes
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Answer from Petit-Fernand
Hello Karina, We have contacted you by email to help you with your order tracking. Have a nice day!
1 /5
★☆☆☆☆

We ordered the back-to-school labels and they have not arrived yet. We have tried to talk on the phone, but it is impossible. We don't know how to contact you to find out when they will arrive if they arrive and we will have to order the labels from another company. The truth is that we are quite disappointed with the service. We give one star because you can't give less. //// WE WRITE AGAIN on SEPTEMBER 22nd. We still have not received the labels, we have been waiting for them since August. They have not answered us. Only on this opinion page they wrote that they were very busy. We don't know anything. It is clear to us that they are not going to arrive. We have written again so that at least other people will NOT have the same thing happen to them.

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Ricardo
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Answer from Petit-Fernand
Hello Ricardo, We are sorry for not being able to answer you sooner. Due to numerous messages, we are responding to each customer with a little delay. Don't worry, we will help you as soon as possible. We will contact you by phone or email . Good day 🙂
1 /5
★☆☆☆☆

After 8 days of waiting, the site sent me an e-mail to tell me that they had sent my order to an address that did not include the street number or name. Yet I had filled in everything perfectly... And since they send standard mail, they don't even realize the anomaly. So I'm stuck for the start of the new school year and very disappointed... Elise

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Elise
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Answer from Petit-Fernand
Hello Elise, We'll get back to you shortly to help you. Have a nice day!
5 /5
★★★★★

Perfect. Thank you

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Audrey Fleuriot
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5 /5
★★★★★

Outstanding quality, beautiful design and very fast delivery, attractive price. Thank you for all this

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Diarra Sissoko
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4 /5
★★★★☆

Update: very responsive and accommodating customer service who called me very quickly and suggested several solutions; thank you very much for your responsiveness and kindness! Fast, careful dispatch, received less than a week after ordering. The labels are of good quality and are holding up well so far. The booklet system is very practical for storing them and not damaging them. The lunch box is huge! The customizable cotton bag is perfect for holding spare parts. On the other hand, the isothermal water bottle has 3 major faults: the cap cannot be closed, even by an adult (so the bottle is never closed!); - the rotation system for the leak-proof cap is very difficult for a 3-year-old to grasp; - the absence of an air release system makes it very uncomfortable, if not impossible, to use.

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Charlène Bermond
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Answer from Petit-Fernand
Thank you for your availability on the phone. We hope your new gourd stopper will arrive very soon to please Camille 🙂
5 /5
★★★★★

Fast customization, fast delivery, fast gluing! Very practical indeed.

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Emma B
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1 /5
★☆☆☆☆

I placed an order on 8/08, it's now 8/31 and I still haven't received anything... I would like to speak to customer service, but they are unreachable due to "too many requests". No reply to emails. I was cashed in, of course! So, just a few hours before the start of the new school year, I find myself with no label and no information on what to do next! I've never had this kind of problem with Competitors! Food for thought

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Pellegrin Amélie
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Answer from Petit-Fernand
Thank you for your availability on the phone, and happy back to school girls 🙂 We hope your order will arrive soon.
5 /5
★★★★★

Accurate and excellent quality..... I have been doing great for years! I would never change!

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Federica M.
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Answer from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
5 /5
★★★★★

3rd time back to school with C-monetiquette, self-adhesive products for clothes and objects, and even after several washes, the labels are still in place. I highly recommend these products Tiffany a very satisfied customer

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Tiffany Leonti-ciaccafava
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1 /5
★☆☆☆☆

Ordered 17/8. It's now the 31st and still haven't received my order. Initially had no shipping confirmation but got response via email confirming it had occurred within 48 hours when queried. Unfortunately there's been no response now that it's been 2 weeks and has not arrived. Disappointed as kids have now returned to school and I've had to label by other means.

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El
Answer from Petit-Fernand
Our apologies for the delivery services. Given the time frame frame, it should have arrived. We can resent or refund the order. Please, let us by email which option suits you more.
5 /5
★★★★★

Very satisfied with the site, order very quickly and well packaged. The labels are beautifully presented in a booklet.

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Sophie
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1 /5
★☆☆☆☆

I'm very disappointed with my purchase. I bought the school pack and the self-adhesive object labels, and they don't stick ????????

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Tania Viegas
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Answer from Petit-Fernand
Hello Tania, Please contact us by email with your order number in order to help you.
2 /5
★★☆☆☆

The stickers are beautiful. But the delivery times are very long, even if you take into account that production takes place in France. My order also got lost in the first shipment. After many back and forth messages with the friendly customer service, I finally received the stickers after another shipment about three and a half weeks after ordering. The messages emphasized that delivery can take up to 8 working days and that you should only make an entry after 10 working days without receipt. No reference is made to this in the order. It simply states that the ordered products will be manufactured and handed over to the post office within 48 hours. I would therefore order elsewhere next time.

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Frau L.
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Answer from Petit-Fernand
Hello, thank you very much for your order! The delivery was indeed longer than it should have been and we are very sorry about that. We would like to apologize with further information by e-mail.
1 /5
★☆☆☆☆

I never received the labels and even when I log into my account it tells me that the e-mail address I provided is not recognized.

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Daimida Abdou
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Answer from Petit-Fernand
We are very sorry about this delivery incident with the postal services. Have a nice day Daimida
5 /5
★★★★★

I've always ordered from this lovely company and have never been disappointed. Lovely range of designs, colours and fonts which make the kids happy Â…and quick delivery, simple to use and great value for money which makes me happy!

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Sarah M.
5 /5
★★★★★

Everything super as described

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Lucie S.
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5 /5
★★★★★

Excellent as every year

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Farah Assakali
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5 /5
★★★★★

Great feedback. Designs exactly what I ordered. If I have to put only one downside, it is that the exclusive stickers for the shoes do not adhere very well. But still, I am very happy. This is the second year I have worked with you and I will continue to do so.

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Vanessa López Alonso
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5 /5
★★★★★

Perfect! My son is delighted

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Marianne Durand
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1 /5
★☆☆☆☆

I still haven't received my labels

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Marion Fesquet
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Answer from Petit-Fernand
Hello Marion, We have just replied to your email in order to help you as soon as possible.
4 /5
★★★★☆

Good value for money, fast delivery

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Chomet Annie
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5 /5
★★★★★

Very good I highly recommend

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Client
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1 /5
★☆☆☆☆

Hello, I have not received my order and my numerous emails have not been answered.

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Melodie Henry
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Answer from Petit-Fernand
Hello Mélodie, We have contacted you by email to help you. We apologize for the delay in delivery.
5 /5
★★★★★

Perfect except for the shoes, which come off... Small negative point but otherwise very good

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Julie
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5 /5
★★★★★

Beautiful products, easy to order, very fast delivery, good choice of customizations, beautiful colors.

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Chiara
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2 /5
★★☆☆☆

Order made on 8/08 received on 29/08 customer service not responsive enough in my opinion because waste of time despite my reminders, for my part this is the 3rd time I order I do not know if I retenter for the blow!

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Dounia Sakka
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Answer from Petit-Fernand
We are very sorry for the logistical delay with your order, and have sent you an email to confirm your refund.
1 /5
★☆☆☆☆

I never received my order!

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Elodie Cazorla
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Answer from Petit-Fernand
We have responded by email to your request. We are very sorry for this delivery anomaly with the postal services. Nice day Elodie
5 /5
★★★★★

I've been using these labels for my daughter's supplies for a few years now, and they're beautiful and of very good quality (many of them are still stuck on after several years).

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Cecile D
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5 /5
★★★★★

I bought a personalized lunch box. It was really well received. Looks great. And fast shipping too. A bit pricey. Hope the quality is right.

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Mary C.
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