Reviews Petit-Fernand

9.2/10
★★★★★
based on 52178 reviews published

Summary of reviews

Generated by artificial intelligence

The online store Petit-Fernand consistently impresses customers with the durability and quality of its adhesive labels, which remain intact through multiple washes and tumble drying. Many users highlight the fast shipping as a standout feature, often receiving their orders quicker than expected, which enhances their overall shopping experience. The customization options available for labels and water bottles are noted for their aesthetic appeal, making them both practical and visually pleasing, particularly for children's items.

Latest customer reviews

5 /5
★★★★★

I LOVE THIS COMPANY! I have been using them for a while now because the labels are amazing and their staff are so wonderful! But this experience was the best - hands down. My labels hadn't come due to strikes etc and they sent out a second replacement but let me keep the new ones free of charge when my original order actually arrived! So cool! Ana is a rockstar!

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Amrika L.
Answer from Petit-Fernand
Thank you for this amazing review, Amrika!!! We will be happy to assist you any time regarding any inquiry!
5 /5
★★★★★

I already order it regularly and am very satisfied.

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Katharina
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5 /5
★★★★★

Good quality product. Easy to construct the desired label. Good delivery time. I have been using these labels for several years.

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Arca
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5 /5
★★★★★

Beautiful, quality products. Fast delivery. No complaints

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Claire
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Answer from Petit-Fernand
It was very kind of you to share your opinion Claire. Thank you also for your confidence. Sandra - CMonEtiquette
1 /5
★☆☆☆☆

Labels bought for 5 children, two of them for Christmas presents! The joy of the children when they discovered the pretty labels. The patience of having to wait 48 hours to be able to use the garment, then the big disappointment and tears when the princess labels didn't fit on the clothes! I already found the sale misleading because you have to stick the label on the label of the garment and not on the garment itself, but on top of that, it doesn't fit!!!! Big disappointment and I don't recommend it at all! It's a shame because I'm a foster parent, so I very, very regularly buy labels from a competitor. I wanted to change because the children had seen some nice designs and well, a waste of money!!!!

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Client
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Answer from Petit-Fernand
Hello, we are very sorry to read that our labels did not hold. We can confirm that this is a quality anomaly. We strongly invite you to contact us by phone in order to help you with the order in question. Here's our telephone number: 05 19 88 01 72 All the best, Sandra - CMonEtiquette
5 /5
★★★★★

All perfect

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Antonino
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5 /5
★★★★★

Well made labels, shipping on time

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Laura
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5 /5
★★★★★

The labels are excellent. So colourful and the site was really simple to use with lots of options to personalise. We chose the stickers as I didn't want to spend hours sewing labels in and they stay put even after washing

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Karen B.
Answer from Petit-Fernand
Hi Karen, thank you for taking your time and sharing your experience with us!
5 /5
★★★★★

Personalized toiletry bag that lives up to my expectations. The choice is varied. A new label order, as nice as ever.

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Laetitia Gleizes
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5 /5
★★★★★

Fast delivery (order placed on Sunday and received on Thursday), especially for December. Christmas-themed gift stickers much appreciated.

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Mme R.
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5 /5
★★★★★

The ordered labels are beautiful. I received them in a nice little book and I also received Christmas stickers as a gift. A very demanding and high-quality product, I recommend it.

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Krisztina
Answer from Petit-Fernand
Dear Krisztina! We are you liked our products!!!!
5 /5
★★★★★

Fast, careful delivery Product as described

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Nath
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5 /5
★★★★★

Very fast delivery times. The choice of colors and designs, there's something for everyone.

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Sylvie
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5 /5
★★★★★

Quality products

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Myriam Desaphy
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5 /5
★★★★★

Super quality. The labels can withstand a lot of washing and rinsing.

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Veronika
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Answer from Petit-Fernand
We are delighted with this quality. Thank you for the rating!
5 /5
★★★★★

Quick and easy to create

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Benedicte
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5 /5
★★★★★

Product as per my order

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Elisabeth Gomes Amorim
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5 /5
★★★★★

Everything got off to a bad start with an order shipped on time but not received after 3 weeks... customer service was reactive and efficient as a new order was sent to me and I received it this morning in extremis for the start of my son's nursery school tomorrow... Thank you for your professionalism

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Sandrine
Translated review
Answer from Petit-Fernand
Hello Sandrine, we are delighted to read that the order arrived on time . A very nice day to you, and thank you for your confidence. Sandra - CMonEtiquette
1 /5
★☆☆☆☆

Product arrived soaking wet and when dried out sticky had obviously stopped being sticky so not too impressed. ordered b4 and no issues but not good post wise x

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Laura-jayne B.
Answer from Petit-Fernand
Hi Laura, we are sorry to hear about the Royal Mail delivery services. Obviously, we didn't send the labels soaking wet and we could not influence the postal services or see the state of your letterbox. However, we are happy to resend the labels again on our cost. You can also contact our customer service in the future if you have any concerns. Kind regards, Ana from Petit-Fernand
5 /5
★★★★★

Fast and efficient

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Payet
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3 /5
★★★☆☆

I would have asked for adhesive cloth labels to put on fabrics Instead I got everything in paper Please explain Thank you Valeria Lauro

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Valeria L.
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Answer from Petit-Fernand
Good morning Valeria, we have sent you an email so that we can bring you all the help you need. We wish you a good day. Margaret
3 /5
★★★☆☆

Unfortunately not convincing in terms of quality.

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Noname
Translated review
Answer from Petit-Fernand
We are sorry to hear that there is something wrong with the window stickers. Can you please provide us with more details by replying to our email. Ana from Esistmeins
5 /5
★★★★★

Top top top I recommend it

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Poncin
Translated review
Answer from Petit-Fernand
Thank you very much for your confidence. Sandra - CMonEtiquette
5 /5
★★★★★

Very good product

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Gilles Quost
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5 /5
★★★★★

Top customer service. Fast and friendly.

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Chaimae B
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Answer from Petit-Fernand
We're delighted to read about your experience Chaimae. Thank you for your confidence. Sandra - CMonEtiquette
5 /5
★★★★★

Perfect! easy to choose the visuals, ordering is simple, it arrived very quickly and the labels are quality! great product! 🙂

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Mme Aude P.
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5 /5
★★★★★

Super fast delivery, good platform for designing the labels. Delivery in a nice booklet with instructions for use - so nothing flies around loose. Nice to give as a gift!

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Mimi
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Answer from Petit-Fernand
Hello Mimi, thank you for your review !!!!
5 /5
★★★★★

The stickers are beautiful and we are already busy sticking them on.

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Katharina D.
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5 /5
★★★★★

Fast delivery, just as fancy as ordered, but I thought I would get a separate booklet for each name.

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Waltraud W.
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Answer from Petit-Fernand
Thank you for your review. We are happy to take your suggestion on board. Happy New Year!
5 /5
★★★★★

Great! Like the 1st time

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Del
Translated review
Answer from Petit-Fernand
Hello, we are sorry to read your message, as we have not received a message from you. We invite you to contact us by phone in order to help you resolve this delivery incident. Have a nice day, Sandra -CmonEtiquette
5 /5
★★★★★

Very good experience, especially as I didn't receive my order and a new one was sent to me free of charge. The labels stick well, to be seen over time.

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Jacquel
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Answer from Petit-Fernand
Thank you very much for your confidence. Happy new year Cathy 🙂 Sandra - CmonEtiquette
5 /5
★★★★★

Beautiful quality of the fabric pouches and very nice rendering of the "avatar" prints. My family was delighted!

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Leslie
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5 /5
★★★★★

Fast, efficient customer service. Quality products.

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Adélaïde
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5 /5
★★★★★

Perfect for this label order, as usual. No return on a complaint about my water bottle order though (the bottle was worn in places on receipt), so I have mixed feelings about customer service.

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Cécile P.
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5 /5
★★★★★

Ordered 2x Christmas gift sacks. The quality is fantastic and my boys were so excited when they saw them. They were dispatched really quickly and I'd absolutely order again. Thank you PF!

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Louisa
Answer from Petit-Fernand
We are very glad to know that everyone liked our sacks! We wishing you and your boys a Happy New Year!!!
5 /5
★★★★★

We loved the "balls" for the tree, personalized, they are beautiful and very nice, a very nice detail.

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Anna Cerdà Camats
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Answer from Petit-Fernand
Thank you very much for trusting us. Have a nice day and a good start of the year! Sandra - Petit Fernand
5 /5
★★★★★

Perfect product! I recommend this brand! Excellent product and delivery

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Pauline
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Answer from Petit-Fernand
Thank you very much for your confidence. Happy new year Pauline 🙂 Sandra - CmonEtiquette
5 /5
★★★★★

I've made a few purchases from petit Fernand and I love their children's name stickers. They stick to clothes and items really well and I don't have to worry about them falling off. The choice of designs, colours, fonts and sticking surfaces is excellent. Thank you!

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Mrs M.
Answer from Petit-Fernand
Thank you for this review! We are glad to know that our labels serve you good!
5 /5
★★★★★

Never disappointed with labels or items ordered. Top-notch after-sales service Serious site

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Jennifer Bleu
Translated review
Answer from Petit-Fernand
We are delighted to read about your customer experience. We wish you happy holidays. See you soon, Sandra - CMonEtiquette
5 /5
★★★★★

We are super satisfied, this was already our second order! Quality is great, would order here again and again 🙂

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Elena B.
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Answer from Petit-Fernand
Thank you for ordering from us, Elena! Happy New Year!