/10
★★★★★
based on 125992 reviews published
★★★★★
based on 125992 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
The quality and speed are always perfect. I have purchased several times and will continue to do so. The only comment to improve is that the visibility of the text (and font type) on the color I chose looked good on the computer but not printed. Obviously I chose it, but maybe the alternatives with low legibility could be blocked. Thanks a lot!
Francisca Coo
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Answer from Petit-Fernand
Hello Francisca, thank you very much for your comment and for sharing your experience with Petit Fernand. We care a lot about the satisfaction of our customers and we will take your comments into account? See you soon at Petit Fernand! Sarah
3
/5
★★★☆☆
It doesn't stick easily with the iron, it comes off quite quickly.
Sabine Brouta
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Answer from Petit-Fernand
Hello ! I've contacted you to find out more about your label problem. We're going to work out a solution? Have a nice day?
3
/5
★★★☆☆
I have the feeling that the labels from previous orders have held up better. Already had a few stuck in the washing machine after washing. Delivery and payment were all ok.
Sp
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Answer from Petit-Fernand
Hello Sandra, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
3
/5
★★★☆☆
I ordered one set of iron-on labels and one set of stick-on labels for my child's clothes. The designs look super cute and have beautiful colors. Both are also super easy to apply. Unfortunately, some of the iron-on labels have already come loose in places on the 2nd wash and tumble dry cycle. I'm sure I applied them carefully according to the instructions. What a shame really. They should actually hold up well for the nursery.
Katharina S.
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Answer from Petit-Fernand
Hello Katharina, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
3
/5
★★★☆☆
I ordered labels for my aunt who was entering EHPAD, she has a lot of light fabrics and alas the labels do not hold, I am a little disappointed.
Rata Touille
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Answer from Petit-Fernand
Hello ! I've contacted you to find out more about your label problem. We're going to find a solution to remedy it? Have a nice day?
3
/5
★★★☆☆
Stickers come off during washing
Agnieszka W.
Answer from Petit-Fernand
Dear Agnieszka, Thank you for your order with Petit Fernand UK. We are sorry to hear that you had a problem with your labels. This is very unusual and we just send you an e-mail in order to find out what happened and propose you a solution. We wish you a wonderful day! Sarah
3
/5
★★★☆☆
Average product quality, the prints are absolutely not sharp, there are snags on the products too. It was for a birthday present for a child and I was ashamed. Given the price of the products you offer, it's absolutely a bad experience that I won't repeat. If I ever need this kind of product again, I'll go to a competitor who provides much better quality. I had hesitated to order from them, but unfortunately I chose you. I won't make the same mistake a third time.
Marine Henry
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Answer from Petit-Fernand
Hello Marine, Thank you for your comment! We are very sorry that the products you ordered did not meet your expectations. We have contacted you by email to solve this problem. Have a nice day!
3
/5
★★★☆☆
Order placed on May 15, received 2 weeks later. Even though it was sent by priority mail, I found that it took a long time.
RĂ©becca
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Answer from Petit-Fernand
Hello Rebecca and thank you for your message! We're sorry that delivery times have been extended. I hope you still enjoyed your order?
2
/5
★★☆☆☆
I have not received my order
Maria Victoria Ruiz GarcĂŤa
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Answer from Petit-Fernand
Hello Maria, thank you for your message and your order. I am very sorry that you did not receive your order? I am sending you an email right now so we can work it out together, have a nice day! ?? Sarah
2
/5
★★☆☆☆
Still waiting for my delivery...
Nafissa J.
Answer from Petit-Fernand
Good morning Nafissa, We are really sorry for that, I've just contacted you by email in order to solve this issue! I wish you a lovely day, Sarah
3
/5
★★★☆☆
Hello I thought I was making my last purchase, buying labels to sew Hence my surprise when opening the envelope More explanation needed A+
Michel Ducau
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Answer from Petit-Fernand
Hello Michel, thank you for your purchase and for your feedback! We offer iron-on labels for sewing, which you can find here https://www.c-monetiquette.fr/etiquettes-thermocollantes-couture-creation hence the probable confusion 🙂 Have a nice day!
3
/5
★★★☆☆
Labels not that sticky for frequently washed garments. Especially the iron-on labels.
Zoe S.
Answer from Petit-Fernand
Good morning, Thank you for your message. This is not normal, I've just send you an email in order to know more about this problem! I wish you a lovely day, Sarah
3
/5
★★★☆☆
Fast shipping Nice labels The only problem I encountered is that on the first wash at 60°, they lift off.... Too bad because they are just beautiful, soft and easy to apply.
Paola F.
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Answer from Petit-Fernand
Good morning Paolo ! It is not normal, I sent you an email to find a solution ?? A got ! ??
3
/5
★★★☆☆
Fast delivery Disappointment with the color and size of the iron-on labels. They are very (too) long.
Marie Pks
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Answer from Petit-Fernand
Hello, we're sorry to read your message? Our labels are available in several sizes to suit all needs? Have a nice day?
2
/5
★★☆☆☆
I am disappointed with the time it took to receive my order and with the result.
Marie
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Answer from Petit-Fernand
Hello Marie, we're sorry to read your message? Please let us know about your product return by contacting us by e-mail. I'm sure we can find a solution? See you soon?
3
/5
★★★☆☆
I didn't like the labels disappointed with my purchase
Nad
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Answer from Petit-Fernand
Hello Nadia! We're sorry to hear about your dissatisfaction with our products. Please don't hesitate to contact us if you have any problems? See you soon!
3
/5
★★★☆☆
Not enough glue
Chazet Patrice
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Answer from Petit-Fernand
Hello Patrice and thank you for your message. We're sorry to hear that you were disappointed with our labels? I've sent you an e-mail to get more information about your problem! Have a nice day?
2
/5
★★☆☆☆
A lot of badly cut labels, what a shame
CĂ©cile B
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Answer from Petit-Fernand
Hello CĂ©cile! This is not normal, I have sent you an email so that we can find a solution! See you soon?
3
/5
★★★☆☆
The labels are nice. The rendering is beautiful. The downside for me. The price. Excessive!!! And iron-on labels I'd prefer self-adhesive instead.
Alexandra
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Answer from Petit-Fernand
Hello Alexandra, Thank you for your order and your message. We have noted your suggestions and will take them into account. A beautiful day to you, Sarah
3
/5
★★★☆☆
The name label with a drawing of the sandwich box was badly stuck on because of the presence of bubbles! Not great and unprofessional
Client
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Answer from Petit-Fernand
Hello, thank you for your feedback! We've sent you an e-mail to get more information about your lunchbox and find a solution to your problem! ?? Have a nice day and see you soon?
2
/5
★★☆☆☆
I'm disappointed, the iron-on labels don't hold.
Annick Parsy
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Answer from Petit-Fernand
Hi Annick, thank you for your comment! We've sent you an e-mail to try and find a solution! See you soon?
2
/5
★★☆☆☆
The fabric labels don't hold at all...
Anonyme
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Answer from Petit-Fernand
Hello, thank you for your comment! We've sent you an e-mail to try and find a solution to this problem! Have a nice day, Sarah
2
/5
★★☆☆☆
The labels are beautiful but don't stick!
Alison Dallemagne
Translated review
Answer from Petit-Fernand
Hello Alison and thank you for your feedback! I've sent you an e-mail so that we can find a solution together? Have a nice day! Sarah
3
/5
★★★☆☆
I'm disappointed because the labels are not iron-on. I couldn't do it. I had to sew them on.
Client(e)
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Answer from Petit-Fernand
Hi Annick, thank you for your comment! This is not normal! We've sent you an e-mail to try and find a solution. See you soon?
2
/5
★★☆☆☆
Good morning, I have noticed that this time the iron-on stickers are sticking worse, and are peeling off in the first wash. I don't know why, I have been sticking them the same way as the instructions say. I have clothing stickers from 4 years ago that are still intact, however these last ones neither stick well nor hold. Too bad because they are beautiful and my daughter loves them on her uniforms.
Eva MarĂa TimĂłn Morales
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Answer from Petit-Fernand
Hello Eva, thank you very much for your comment. I will contact you directly by email to solve it, have a nice day? Sarah
2
/5
★★☆☆☆
Look amazing but don't last a day first day they fell off and every other time doesn't last one wash without falling out very disappointing.
Carly
Answer from Petit-Fernand
Dear Carly, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. I wish you a lovely day, Sarah
2
/5
★★☆☆☆
The delivery time was too long. The clothes stickers don't stay secure after a day of wear let alone after washing. The wash bag engraving was rubbish in the size of print and the quality. I should I bought elsewhere and used a marker, it would have been so much cheaper. The print was so small, what's the point. I previously bought iron on ones, these were better in security (they would stay in for about 2-3 terms), just fiddly to get on. Reasonable choice of designs however.
Melia
Answer from Petit-Fernand
Good morning, We are very sorry that our products don't match your expectations. I've send you an email in order to solve this issue. I wish you a lovely day, Sarah
3
/5
★★★☆☆
The product, a personalized gourd, very good, very pretty, but a downside, I could not change the color of the cap, you have to order another one in addition, and you can not place an order below 9, it's a shame, because a cap costs 8, you can not order it alone, it pushes consumption, it's unfortunate.
Grandmaitre Regine
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Answer from Petit-Fernand
Hello RĂ©gine, Thank you for your order and your message. We have noted your suggestions and will take them into account. A very happy day to you, Sarah
3
/5
★★★☆☆
They do not stick well
Olaya Bolivar Gonzalez
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Answer from Petit-Fernand
Hello Olaya, Thank you very much for your order with Petit Fernand. I am sorry to hear that you have encountered difficulties with our labels, I have just sent you an email so that we can find a solution together. Have a nice day? Sarah
3
/5
★★★☆☆
I haven't yet tested the self-adhesive labels for clothes (their design is nice) but some of the sticker sheets I ordered didn't stick (and are very difficult to remove) and the water bottle is a big disappointment: too heavy for children and the cap is impossible to open/close even for an adult. I regret this purchase. Fast and careful delivery.
Karelle Fitoussi
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Answer from Petit-Fernand
Hello Karelle and thank you for your feedback! I've sent you an e-mail so that we can find a solution together? Have a nice day! Sarah