9.1/10
★★★★★
based on 136885 reviews published

Latest neutral customer reviews

3 /5
★★★☆☆

The labels are superb, very good quality, but the delivery time is too long (12 calendar days with no public holidays inside), too bad.

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Cathy
Translated review
Answer from Petit-Fernand
Hello Cathy, Thank you for sharing your opinion. We are sorry that you received your labels late, we are working to improve our delivery times. See you soon, Melina
3 /5
★★★☆☆

2nd order the same day as the 1st (which arrived in 48h) never received this 2nd order, it was labels for clothing that we needed very disappointed refund request made and received

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Valerie Magret
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Answer from Petit-Fernand
Hello Valérie, Thank you for sharing your opinion. In accordance with your request, we have proceeded with the refund of your order. Good day, Melina
3 /5
★★★☆☆

Very pretty but it is put that it holds with the machine, a machine and they are unstuck.

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Stéphanie Cuppens
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Answer from Petit-Fernand
Hello Stéphanie, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry that your labels are coming unstuck, this is not normal. If the problem persists, please write to us at [email protected] so that we can find a solution. See you soon, Melina
3 /5
★★★☆☆

The product is fine, but the inscription doesn't look right... Maybe we should have chosen another color, or another font, in short we are disappointed my little girl and myself, for once, of the rendering....

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Virginie
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Answer from Petit-Fernand
Hello Virginie, Thank you for sharing your opinion. Please send us a photo of the labels you received, if you are not satisfied with the rendering, to [email protected] See you soon, Melina
3 /5
★★★☆☆

Long mail routes

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Severine Hoareau
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Answer from Petit-Fernand
Dear Severine, Thank you for your comment. I'm sorry that the postal service was delayed, but I hope it was delivered. If not, please contact us: [email protected] Sincerely Caterina
3 /5
★★★☆☆

Object labels: perfect, practical and pretty! Reusable bags: interesting, but very small (I'll have to see when I'm ready to put the store's price tag on them). I thought it was enough to detach them and stick them directly to the clothes. Very nice little kit

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Florence
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Answer from Petit-Fernand
Hello Florence, Thank you for sharing your opinion. I'm sorry you didn't fully understand how iron-on labels work, but we also have self-adhesive clothing labels that don't require ironing. Best regards, Caterina
3 /5
★★★☆☆

I can't get the iron-on labels to stick properly. My iron is not temperature-adjustable, is that the problem?

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Marine Bertin
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Answer from Petit-Fernand
Hello Marine, Thank you for sharing your opinion. I'm sorry you're having problems with your labels, you can try with the maximum power or stick the labels on when the iron has been on for a while. Best regards Caterina
3 /5
★★★☆☆

The adhesive sheet was missing

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Sophie Michelin
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Answer from Petit-Fernand
Hello Sophie, I'm sorry that your order is incomplete. Please write to us at [email protected] Good day, Maria.
3 /5
★★★☆☆

I recommended labels but the previous labels I bought two of them peeled off. I'm very disappointed.

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Elisabeth Eisenstein
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Answer from Petit-Fernand
Hello Elisabeth, I'm sorry your labels are coming off, but this is not normal. Please write to us at [email protected] Good day, Maria.
2 /5
★★☆☆☆

I find that the self-adhesive labels for clothes from my last order do not detach well from the backing and therefore they smear when I remove them to stick them on clothes. Disappointed because the previous ones detach much better...

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Bénédicte Collin
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Answer from Petit-Fernand
Hello Bénédicte, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, Maria.
3 /5
★★★☆☆

I'm a bit disappointed, not with the label, it's very nice, but I can't find the right marker, even the indelebile fades ...

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Valerie Buchet
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Answer from Petit-Fernand
Hello Valerie, Thank you for your message. Indeed, there is no need to write on the labels because you can customize them on our website. Best regards, Maria.
2 /5
★★☆☆☆

Bonjour cette fois ci j'ai pas été content des lettres trop petits et c'était des lettres pour coller avec le fer a repasser comme l'année dernière

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Fabienne Hanquier
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Answer from Petit-Fernand
Hello Fabienne, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We're sorry that you're not completely satisfied with our products, and I invite you to write to us at [email protected] so that we can find a solution. Have a nice day, Maria.
3 /5
★★★☆☆

I had imagined the dream catcher to be a bit bigger for the price. Very sweetly made otherwise.

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Janina
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Answer from Petit-Fernand
Hello Janina, Thank you for your order at Esistmeins.de, but we regret that it is not quite what you expected. Please do not hesitate to contact us in the future. Mfg, Marylin Esistmeins.de
3 /5
★★★☆☆

Hello, the labels are perfect, as is the picnic box. But the gourd is not, the 1st stopper, its cap is impossible to close, so I ordered another that closes well, but it leaks. Kind regards, Me Bonato.

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Beatrice Bonato
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Answer from Petit-Fernand
Hello Beatrice, First of all, thank you for choosing C-MonEtiquette and for sharing your opinion. We are very sorry that you are not completely satisfied with our products. Please write to us at [email protected] so that we can send you a replacement cap. Good day, Maria.
2 /5
★★☆☆☆

The stickers are very nice, but they come off straight away after the first wash. The labels were applied as described. Too bad.

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Jrsdrf
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you are having problems with the labels and invite you to contact our customer service by e-mail at: [email protected]! Thank you very much! Mfg, Marylin
3 /5
★★★☆☆

My order of June 17 did not arrive. This is the first time this has happened. But when I phoned I was very well received and listened to. A second shipment is scheduled. I think this is due to a routing problem. I will remain loyal and recommend the site.

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Marie Claire Prima
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Answer from Petit-Fernand
Hello Marie Claire, Thank you for your message. I hope you will receive your order soon. Best regards, Maria.
2 /5
★★☆☆☆

Very slow shipping. In this day and age it is unacceptable for an order to take 14 days to be delivered. They should use a fast courier service and not La Poste.

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Rafa
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Answer from Petit-Fernand
Dear Rafa, I am sorry to hear that you have been waiting a while for your order. We are working to improve our delivery times. Good afternoon, Maria.
2 /5
★★☆☆☆

Fantastic products can't fault them

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Olivia P.
Answer from Petit-Fernand
Thank you very much ! We are happy you liked our labels, but 2 stars means you're not satisfied with our products. I suppose this is a mistake and we would thank you very very much if you could give us more stars-:) Kindly, Sarah
3 /5
★★★☆☆

I ordered two packs of stickers with different names and inside the April one there was a page with Chloe's name and upside down, they were for two gifts and it didn't look very good because I had to cut the confusion.

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Estefania Huertas Dorado
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Answer from Petit-Fernand
Dear Estefania, I am sorry about what happened with your order, I will inform the quality area about this incident. Good afternoon, Maria.
2 /5
★★☆☆☆

Second order and disappointment. I ordered labels for small objects for my daughters and myself. I haven't used the kids' ones yet, but mine have a flaw. Firstly, they're not pre-cut properly and the clear plastic around them comes with them, and secondly, they stick very hard. I hope the back-to-school ones for the girls will fit but I'm very disappointed with this purchase.

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Ludivine
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Answer from Petit-Fernand
Hello Ludivine, Thank you for your comment. Please send us photos of the damaged products to [email protected] to help us find a solution. Good evening, María.
3 /5
★★★☆☆

Hello, I am very satisfied with the iron-on labels, I thought I would receive the shoe and object labels. A lot of everything.

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Tegar France
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Answer from Petit-Fernand
Hello Tegar, Thank you for your message. I've just looked at your order and indeed you only bought iron-on labels. I invite you to order other labels on our website https://www.c-monetiquette.fr/. Best regards, María
2 /5
★★☆☆☆

The labels I purchased are wonderful. Too bad the delivery took 10 business days (the maximum expected time). It would be better to provide a faster alternative

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Marzia
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Answer from Petit-Fernand
Dear Customer, Thank you for your feedback. We are mortified to see that you rated your purchase as poor due to the delay of the postal service. We will take your opinion into account. Regards Caterina
2 /5
★★☆☆☆

It's been several times that I order Beautiful products but already last year the delivery was a calamity 2 months to be delivered lan passed. whereas the parcel is dispatched since a moment I think that this time also I would not receive before September... pity

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Vanina
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Answer from Petit-Fernand
Dear Vanina, Thank you for sharing your opinion. I'm sorry to hear that you have not yet received your order. I see that the address you entered does not include a house number, which may be the reason for the delay. I've sent you an e-mail to check. Looking forward to hearing from you, Caterina
3 /5
★★★☆☆

(Second order)The color contrast in real life is much lower than expected. As a result, the label is illegible. What a shame! My first order was great though!

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Sandy
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Answer from Petit-Fernand
Hello Sandy, Thank you for your message. I'm sorry that the products did not meet your expectations. Can you send us photos of the illegible labels to [email protected]? Sincerely, Caterina
2 /5
★★☆☆☆

I bought the sandwich box for my daughter. The locks have already broken twice and the ice cube freezes the sandwiches. So we don't put it in the box, it loses all interest.

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Céline
Translated review
Answer from Petit-Fernand
Dear Céline, Thank you for ordering from C-MonEtiquette. We are very sorry to hear that you have encountered a problem with your lunchbox. Please contact us by e-mail at [email protected] to find a solution. Kind regards Caterina
2 /5
★★☆☆☆

Unfortunately, it doesn't live up to its promise. After the first wash, the sticker was already in the washing drum. The sweater was just washed at 30 degrees. ..

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Anonym
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you have a problem with the labels, but this is not normal. The quality is very important to us and we invite you to contact our customer service for help by e-mail at: [email protected]! Thank you very much! Mfg, Marylin
3 /5
★★★☆☆

I washed the kits, as I always do when I buy textiles, and the colors have largely faded. I'm disappointed with the inks on the kits. On the other hand, the labels are just what I'd hoped for.

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Car
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Answer from Petit-Fernand
Hello Carine, Thank you for your comment. Please send us photos of the damaged products to [email protected] to find a solution. Caterina
3 /5
★★★☆☆

I have had a hard time peeling the labels off the plastic they come with. They do not adhere well to the clothes after the first wash they came off, I ironed them again and the whole label is still coming off as a strip.

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Maria Del Rocío Gómez Pérez
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Answer from Petit-Fernand
Dear María del Rocío, I am sorry that your labels have peeled off, it is not normal. I invite you to send me pictures of them to [email protected] to find a solution. Good afternoon, Maria.
3 /5
★★★☆☆

I have not received the order. But this is the third order I have placed with them and so far very happy. I hope they arrive as soon as possible.

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Lucia Vadillo Perez
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Answer from Petit-Fernand
Good afternoon Lucia, Thank you for your message. I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] Have a nice evening, Maria.
2 /5
★★☆☆☆

Still haven't received the order

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Valérie
Translated review
Answer from Petit-Fernand
Dear Valérie, Thank you for your message. We have written to you by e-mail and we are waiting for your return to resend your order. As soon as you confirm the address we will put the order back into production. Looking forward to hearing from you Caterina
2 /5
★★☆☆☆

Excellent peoducts, both as quality and beauty (labels and thermal water bottle). However, I have updated my review as using the water bottle independently by a 3 year old is impossible. I wanted to let him use it at school, but it is really difficult to open, plus x to let the water out you have to turn the spout with your fingers, which means that such a small child will touch it with his hands (not always freshly washed), so it is unhygienic.

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Oana
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Answer from Petit-Fernand
Dear Oana, We are very sorry to hear that the products do not meet your expectations. Perhaps the thermal can may be an interesting alternative. Please contact me privately for more information. Cordially Caterina
2 /5
★★☆☆☆

Very smart name stickers bit after one wash the label is already about..

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Marie
Answer from Petit-Fernand
Hello, Thank you for ordering with Petit-Fernand UK! We are sorry that you seem to have problems with the stickers and invite you to contact our customer service per e-mail to: [email protected], as this is not normal. Kindly, Marylin
3 /5
★★★☆☆

This is already my 2nd order, the first one went smoothly. However, I am now having difficulties with the 2nd order (a lunch box). It has not yet arrived. I informed customer service and got the answer that I should contact Deutsche Post. In my opinion, this should be the job of customer service.

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Susann
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de and we regret that you have not yet received your goods. It can happen that the post office sometimes loses something, especially in Corona times. We invite you to contact our customer service again so that we can find a solution together. Mfg, Marylin
2 /5
★★☆☆☆

Very nice labels. Fast delivery. However, after the first wash, many of the labels partially or totally peeled off! Very disappointed...

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Aurelie
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Answer from Petit-Fernand
Hello Aurelie, Thank you very much for your message. I'm very sorry to hear that you're having problems with your labels. So that I can help you, would it be possible for you to email me at [email protected] with photos of the labels coming off or, failing that, photos of where they were applied? This would enable me to contact the quality department and provide you with a solution as soon as possible. Best regards, Maialen
2 /5
★★☆☆☆

For iron-on labels, they don't stick and I haven't washed the clothes yet!

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Sl
Translated review
Answer from Petit-Fernand
Hello Soizic, Thank you for sharing your opinion. We're sorry your labels are coming off, if the problem persists please contact us by email at [email protected] See you soon, Caterina
2 /5
★★☆☆☆

I ordered on June 12 and as of today, June 29, I still don't have my order. And I need it in 2 days for the start of camp ... I find the delay very long

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Madame Jennifer Laurent
Translated review
Answer from Petit-Fernand
Hello Jennifer, Thank you for your comment. I'm sorry you haven't received your order yet, the delay is too long, I'll contact you right away by email. Caterina
2 /5
★★☆☆☆

When I wanted to create an account ... password too long, too complicated ... soon worse than a bank! My password was never correct, and reentering it erased all my registered details (2 times). Tired of your poorly constructed sites, I abandoned my order and will look elsewhere. Sorry, I need labels every year.

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Jean Augustin
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Answer from Petit-Fernand
Hi Jean, Thank you for sharing your opinion, we'll take it into account. Good day, Melina
3 /5
★★★☆☆

I made several purchases, I was always satisfied but not on my last order, the notebook was stapled in any way, it was for a gift of birth, it does not. In short ...... instead of offering to send me 2 covers to redo it myself you could have sent me back a complete booklet, you should have checked that before sending it to me, I'm not responsible for your mistake. Sincerely

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Aurelie P
Translated review
Answer from Petit-Fernand
Hello Aurelie, Thank you for sharing your opinion. I'm sorry if you didn't find the notebook and the proposed solutions adequate. The chequebooks are stapled by hand, so there may be a few mm difference between the staples, but this does not affect the quality of the labels. However, please do not hesitate to contact us privately if the labels are not right. Best regards, Caterina
3 /5
★★★☆☆

This was my second order (clothing stickers & personalized picnic box). The picnic box is super practical (although I haven't tried the coldpack yet). But the label on it had air bubbles - it didn't stick well. The clothes stickers weren't cut properly and when I took one of them a little extra bit of plastic came off too. I was very happy with my first order (pack for kindergarten), even if I'm not entirely convinced of the iron-on labels (they hold well but the finish after ironing is not so pretty in my opinion).

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Pati
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Answer from Petit-Fernand
Hello Patricia, Thank you for sharing your opinion. I'm sorry you had some difficulties with this order, if some labels come off I invite you to write to us at [email protected] See you soon, Melina
3 /5
★★★☆☆

Nickel parcel but I wasn't told it had been delivered, and I found my parcel by chance, thrown behind my garden fence even though it was 1 product that breaks. And if it had rained, it would have been in a terrible state...

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Virginie Swiatlowski
Translated review
Answer from Petit-Fernand
Hello Virginie, Thank you for sharing your opinion. In this particular case, it was a problem on the part of the delivery person, unfortunately it's not our fault. We pack and ship our products with the utmost care, then they are handed over to La Poste in France, then Bpost takes over for Belgium. We're sorry that the letter carrier delivered the parcel to you like that. If a product is broken, please contact us. Have a nice day, Melina