/10
★★★★★
based on 125931 reviews published
★★★★★
based on 125931 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!
Andréa Travard
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1
/5
★☆☆☆☆
The website advertises that name labels will be produced within 48 hours. It is now day 10 and there is no sign of the labels. Supposedly they have already been delivered. My children's school supplies were not labeled for days. I then ordered elsewhere. Refund at EsistMeins = no reply. NEVER AGAIN
Avesta S.
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Answer from Petit-Fernand
Hello, If you have selected standard delivery, the production time is 48 hours, not the delivery time. The latter takes 10 days. Please contact us if you would like more information. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I never received anything, I want a refund
Miriana A.
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1
/5
★☆☆☆☆
My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.
Katrin K.
1
/5
★☆☆☆☆
I am very disappointed. I never received my order.
Client(e)
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1
/5
★☆☆☆☆
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
Melanie
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1
/5
★☆☆☆☆
I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.
Ir
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Answer from Petit-Fernand
Hello, we are sorry that you have not received your order. We have just contacted you to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I never received the mail with the labels.
Esperanca Lubota Malila
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1
/5
★☆☆☆☆
You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.
Guacimara Guillén Albertos
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1
/5
★☆☆☆☆
I can't say anything because I never received my order.
Maria
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1
/5
★☆☆☆☆
Never received my order!
Dafni Teleioni
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1
/5
★☆☆☆☆
I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.
Leibz
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1
/5
★☆☆☆☆
Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.
Marie-emmanuelle Hoareau
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1
/5
★☆☆☆☆
My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!
Olivia Ledoux
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1
/5
★☆☆☆☆
Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.
Pauline Saint-georges
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1
/5
★☆☆☆☆
After a first wash the labels come off disappointed
Myrna Victorin
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1
/5
★☆☆☆☆
I never received my order
Marion
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1
/5
★☆☆☆☆
To this day I am still waiting for the order, no way to contact customer service.
Chakib
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1
/5
★☆☆☆☆
Still haven't received the labels
Séverine Metgy
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1
/5
★☆☆☆☆
Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.
Bboutique
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1
/5
★☆☆☆☆
Very good delivery time.
William Triquet
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1
/5
★☆☆☆☆
In this case, no opinion because I simply never received the labels I ordered?
Inconnu
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1
/5
★☆☆☆☆
Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.
Laurence
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1
/5
★☆☆☆☆
Not received!!!
Sophie Matrat
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1
/5
★☆☆☆☆
The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase
N.a.
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1
/5
★☆☆☆☆
Order No. 3001355242. They took a good 12 days to arrive (unacceptable time), a full 2 days after school started, and since they were labels for school supplies, they were totally useless. I was forced to turn to another site, fortunately much faster in delivery. I absolutely do not recommend the purchase
Laura C.
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Answer from Petit-Fernand
Dear Laura, Thank you for contacting us and we sincerely regret the inconvenience regarding the delivery time of your order No. 3001355242. However, we would like to emphasize that the delays in mail delivery are not our fault. We clearly state on our website that the preparation time is 48 hours and that shipment can take up to 10 working days. From your report, it therefore appears that your order arrived at its destination within the stipulated time. We fully understand the frustration caused by the situation, especially at such an important time as the start of school, and we apologize for the inconvenience. Your comments are valuable and will help us improve our service in the future. We thank you for your feedback and look forward to serving you better in the future. Clare, Petit-Fernand
1
/5
★☆☆☆☆
I received the labels. When I received them, I thought they were of good quality and well presented. Since then, they've been falling off my son's clothes one by one. They don't hold and I'm disappointed.
Marlene Suarez Nicot
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Answer from Petit-Fernand
Hello, I have just contacted you privately regarding your label order. I understand your disappointment with this problem, as it is quite abnormal for labels to come unstuck. We pride ourselves on the quality of our products, and I want to make sure that we find a solution for you quickly. Thank you again for your patience and trust. The C-MonEtiquette team
1
/5
★☆☆☆☆
Order never arrived for 2 times
Mazzantini M.
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1
/5
★☆☆☆☆
Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.
Houda
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Answer from Petit-Fernand
Hello, I am very sorry for the inconvenience you have experienced with the delivery of your order. We have received some feedback from the postal service, and we fully understand your frustration with this situation. We would like to assure you that we are just as inconvenienced by this setback as you are. Unfortunately, we have no control over postal delays and problems. We do our utmost to ensure fast and reliable delivery, but we are dependent on the performance of the carriers.
1
/5
★☆☆☆☆
The colors do not show all the information of the name of the label well.
Cliente 1763
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