/10
★★★★★
based on 126685 reviews published
★★★★★
based on 126685 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
I made a mistake due to a lack of information on my label order. I wanted to iron-on labels for my clothes and ended up with sticky labels that I have no use for.
Brigitte Monnet
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1
/5
★☆☆☆☆
Labels come off after first wash
Kerry W.
1
/5
★☆☆☆☆
Delivery times far too long.
Wacbb
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1
/5
★☆☆☆☆
Disastrous experience it is the second time I order and it arrives after an exhausting request for news Not even if it was a cheap site given the price of things would be the least arrive on time instead it takes months of waiting to receive what bought Really bad experience experienced for several times Very bad site
Anna C.
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1
/5
★☆☆☆☆
This site is not even worth one star. I ordered for the second time because I thought it would go well like the first time. Now this time I had a very bad experience. I ordered adhesive labels that were supposed to arrive within 3-10 working days by normal standard letter, then they were supposedly produced again and sent out again by standard letter and I didn't receive them again. For me it is very strange alone that a normal standard letter takes 3-10 working days and with german post if you hack 1-3 working days it means ... well that was the very last time I paid thank god via paypal and thus got my money back.
Alis D.
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Answer from Petit-Fernand
Hello, thank you for your review. We sent your order to production a second time on September 10th at our expense. As you can see on your order confirmation, you have chosen the standard delivery. Since production takes 48 hours, your order was shipped on September 11th, less than 48 hours. If you allow 10 working days for delivery, your order should arrive on September 23rd at the latest. As you have requested a refund via Paypal, you will probably receive a free order. We always strive to help our customers as best we can, but we still require respect and courtesy in our email conversation. However, we hope you will enjoy your order. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I am disappointed with my order. The site is not clear enough when we place an order for the 1st time. I wanted to order labels to stick on the garments, not on the labels already present on the garment! There's no personal interest in ordering personalized labels to stick on a label! I might as well mark the first name directly on the garment label! I've wasted 20 euros and ended up with 100 unusable labels, since they're supposed to be put on a label!
Andréa Travard
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1
/5
★☆☆☆☆
The website advertises that name labels will be produced within 48 hours. It is now day 10 and there is no sign of the labels. Supposedly they have already been delivered. My children's school supplies were not labeled for days. I then ordered elsewhere. Refund at EsistMeins = no reply. NEVER AGAIN
Avesta S.
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Answer from Petit-Fernand
Hello, If you have selected standard delivery, the production time is 48 hours, not the delivery time. The latter takes 10 days. Please contact us if you would like more information. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I never received anything, I want a refund
Miriana A.
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1
/5
★☆☆☆☆
My parcel never arrived. I contacted the customer service, no reply. No money back, no new stickers. Awful experience & waste of money. My order number is 4002212495.
Katrin K.
1
/5
★☆☆☆☆
I am very disappointed. I never received my order.
Client(e)
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1
/5
★☆☆☆☆
I did not receive my order. I called customer service but they couldn't do anything. I bought another product. Really disappointed for the price there is no quality of service.
Melanie
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1
/5
★☆☆☆☆
I placed an order which unfortunately never arrived and had to complain about it twice. Very sad, there were no errors in the address details and according to Deutsche Post (letter carrier personally known) there was nothing for me.
Ir
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Answer from Petit-Fernand
Hello, we are sorry that you have not received your order. We have just contacted you to help you. We look forward to hearing back from you. Have a nice day, Elise, EsIstMeins
1
/5
★☆☆☆☆
I never received the mail with the labels.
Esperanca Lubota Malila
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1
/5
★☆☆☆☆
You call customer service and it is not available. Order requested on August 13 to a delivery point ... has not arrived ..I send it back and we are 17 September and still nothing and do not answer in customer service ..Very bad the child started school and delivered books and can not label anything with the order and I had to comorar again.
Guacimara Guillén Albertos
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1
/5
★☆☆☆☆
I can't say anything because I never received my order.
Maria
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1
/5
★☆☆☆☆
Never received my order!
Dafni Teleioni
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1
/5
★☆☆☆☆
I have been buying self-adhesive stickers for school clothes on this website for several years because the experience so far has been very positive. However, this last time it has been a disaster. It is noticeable from the first moment that the quality and sealing of the stickers has changed and they no longer last even one wash. Unfortunately, I will change brands.
Leibz
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1
/5
★☆☆☆☆
Delivery time not respected (1 week wait instead of 24-48h announced on the site). Call to after-sales service was unsuccessful, as there was no answer as to how my order was progressing. Collection made even though no delivery.
Marie-emmanuelle Hoareau
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1
/5
★☆☆☆☆
My order was supposedly shipped on September 2 and I still haven't received anything. I contacted customer service on Thursday September 12 and I still have no returns and still haven't received the labels. I'm outraged!
Olivia Ledoux
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1
/5
★☆☆☆☆
Order forgotten, written to send (obviously 2 times) and not received. I had to place an express order with a competitor and I didn't get what I wanted for back-to-school despite my being booked 1 month in advance.
Pauline Saint-georges
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1
/5
★☆☆☆☆
After a first wash the labels come off disappointed
Myrna Victorin
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1
/5
★☆☆☆☆
I never received my order
Marion
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1
/5
★☆☆☆☆
To this day I am still waiting for the order, no way to contact customer service.
Chakib
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1
/5
★☆☆☆☆
Still haven't received the labels
Séverine Metgy
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1
/5
★☆☆☆☆
Your labels are great Only I feel a bit cheated by your way of doing things. Thanks to a purchase at La Redoute, I received an e-mail saying that I was entitled to 20 labels for free, paying only 6 for postage. Yesterday I go on your site and I see that 10 labels cost 3 and free shipping. So that's not very honest.
Bboutique
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1
/5
★☆☆☆☆
Very good delivery time.
William Triquet
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1
/5
★☆☆☆☆
In this case, no opinion because I simply never received the labels I ordered?
Inconnu
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1
/5
★☆☆☆☆
Order received quite late. Embroidered bag for the start of the new school year for my daughter. The bag lasted 2 days and then the strap broke. Really poor quality. I'm still waiting for the site to get back to me for a refund.
Laurence
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1
/5
★☆☆☆☆
Not received!!!
Sophie Matrat
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1
/5
★☆☆☆☆
The labels don't stand up to washing, and after the first machine (at 30 degrees), they ended up in the drum. Very disappointed with this purchase
N.a.
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