/10
★★★★★
based on 126854 reviews published
★★★★★
based on 126854 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Fast delivery Disappointment with the color and size of the iron-on labels. They are very (too) long.
Marie Pks
Translated review
Answer from Petit-Fernand
Hello, we're sorry to read your message? Our labels are available in several sizes to suit all needs? Have a nice day?
2
/5
★★☆☆☆
I am disappointed with the time it took to receive my order and with the result.
Marie
Translated review
Answer from Petit-Fernand
Hello Marie, we're sorry to read your message? Please let us know about your product return by contacting us by e-mail. I'm sure we can find a solution? See you soon?
3
/5
★★★☆☆
I didn't like the labels disappointed with my purchase
Nad
Translated review
Answer from Petit-Fernand
Hello Nadia! We're sorry to hear about your dissatisfaction with our products. Please don't hesitate to contact us if you have any problems? See you soon!
3
/5
★★★☆☆
Not enough glue
Chazet Patrice
Translated review
Answer from Petit-Fernand
Hello Patrice and thank you for your message. We're sorry to hear that you were disappointed with our labels? I've sent you an e-mail to get more information about your problem! Have a nice day?
2
/5
★★☆☆☆
A lot of badly cut labels, what a shame
Cécile B
Translated review
Answer from Petit-Fernand
Hello Cécile! This is not normal, I have sent you an email so that we can find a solution! See you soon?
3
/5
★★★☆☆
The labels are nice. The rendering is beautiful. The downside for me. The price. Excessive!!! And iron-on labels I'd prefer self-adhesive instead.
Alexandra
Translated review
Answer from Petit-Fernand
Hello Alexandra, Thank you for your order and your message. We have noted your suggestions and will take them into account. A beautiful day to you, Sarah
3
/5
★★★☆☆
The name label with a drawing of the sandwich box was badly stuck on because of the presence of bubbles! Not great and unprofessional
Client
Translated review
Answer from Petit-Fernand
Hello, thank you for your feedback! We've sent you an e-mail to get more information about your lunchbox and find a solution to your problem! ?? Have a nice day and see you soon?
2
/5
★★☆☆☆
I'm disappointed, the iron-on labels don't hold.
Annick Parsy
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Answer from Petit-Fernand
Hi Annick, thank you for your comment! We've sent you an e-mail to try and find a solution! See you soon?
2
/5
★★☆☆☆
The fabric labels don't hold at all...
Anonyme
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Answer from Petit-Fernand
Hello, thank you for your comment! We've sent you an e-mail to try and find a solution to this problem! Have a nice day, Sarah
2
/5
★★☆☆☆
The labels are beautiful but don't stick!
Alison Dallemagne
Translated review
Answer from Petit-Fernand
Hello Alison and thank you for your feedback! I've sent you an e-mail so that we can find a solution together? Have a nice day! Sarah
3
/5
★★★☆☆
I'm disappointed because the labels are not iron-on. I couldn't do it. I had to sew them on.
Client(e)
Translated review
Answer from Petit-Fernand
Hi Annick, thank you for your comment! This is not normal! We've sent you an e-mail to try and find a solution. See you soon?
2
/5
★★☆☆☆
Good morning, I have noticed that this time the iron-on stickers are sticking worse, and are peeling off in the first wash. I don't know why, I have been sticking them the same way as the instructions say. I have clothing stickers from 4 years ago that are still intact, however these last ones neither stick well nor hold. Too bad because they are beautiful and my daughter loves them on her uniforms.
Eva María Timón Morales
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Answer from Petit-Fernand
Hello Eva, thank you very much for your comment. I will contact you directly by email to solve it, have a nice day? Sarah
2
/5
★★☆☆☆
Look amazing but don't last a day first day they fell off and every other time doesn't last one wash without falling out very disappointing.
Carly
Answer from Petit-Fernand
Dear Carly, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. I wish you a lovely day, Sarah
2
/5
★★☆☆☆
The delivery time was too long. The clothes stickers don't stay secure after a day of wear let alone after washing. The wash bag engraving was rubbish in the size of print and the quality. I should I bought elsewhere and used a marker, it would have been so much cheaper. The print was so small, what's the point. I previously bought iron on ones, these were better in security (they would stay in for about 2-3 terms), just fiddly to get on. Reasonable choice of designs however.
Melia
Answer from Petit-Fernand
Good morning, We are very sorry that our products don't match your expectations. I've send you an email in order to solve this issue. I wish you a lovely day, Sarah
3
/5
★★★☆☆
The product, a personalized gourd, very good, very pretty, but a downside, I could not change the color of the cap, you have to order another one in addition, and you can not place an order below 9, it's a shame, because a cap costs 8, you can not order it alone, it pushes consumption, it's unfortunate.
Grandmaitre Regine
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Answer from Petit-Fernand
Hello Régine, Thank you for your order and your message. We have noted your suggestions and will take them into account. A very happy day to you, Sarah
3
/5
★★★☆☆
They do not stick well
Olaya Bolivar Gonzalez
Translated review
Answer from Petit-Fernand
Hello Olaya, Thank you very much for your order with Petit Fernand. I am sorry to hear that you have encountered difficulties with our labels, I have just sent you an email so that we can find a solution together. Have a nice day? Sarah
3
/5
★★★☆☆
I haven't yet tested the self-adhesive labels for clothes (their design is nice) but some of the sticker sheets I ordered didn't stick (and are very difficult to remove) and the water bottle is a big disappointment: too heavy for children and the cap is impossible to open/close even for an adult. I regret this purchase. Fast and careful delivery.
Karelle Fitoussi
Translated review
Answer from Petit-Fernand
Hello Karelle and thank you for your feedback! I've sent you an e-mail so that we can find a solution together? Have a nice day! Sarah
3
/5
★★★☆☆
I really wanted to love these. The designs were super cute, there were lots of options, communications were great and the packaging was simply stunning. The only problem was that the labels simply don't stay on despite me following the instructions to the letter. Such a shame.
Tineke
Answer from Petit-Fernand
Good morning Tineke, This is not normal, we will send you an email in order to solve this issue. I wish you a lovely day, Sarah
3
/5
★★★☆☆
1st order last year no problem, very satisfied. 2nd order this year I'm disappointed. The writing is not clear, very slightly blurred. I think it's better to use simple/basic labels, for a satisfactory result.
Patou
Translated review
Answer from Petit-Fernand
Thank you for taking the time to rate us. We're sorry your labels didn't render satisfactorily. I've sent you an e-mail to get more details and find a solution! Have a nice day?
3
/5
★★★☆☆
The product has not yet arrived for me...why? waiting time is too long.
Lara C.
Translated review
Answer from Petit-Fernand
Good morning Lara ! I have sent an email to confirm your address ?? See you soon ??
2
/5
★★☆☆☆
15 days to get my labels is a long time!
Nicole Roquet
Translated review
Answer from Petit-Fernand
Hello Nicole, we're sorry your delivery has been delayed? I hope you enjoyed your articles all the same! Have a nice day?
3
/5
★★★☆☆
Stickers are much more practical. They do not wash off and are durable. The thermal labels that have to be stuck with an iron do not stick well, after 2 days they peel off and disappear in the first wash, you find them loose in the washing machine and useless because you can not stick them again. It is advisable to buy only stickers.
Cliente
Translated review
Answer from Petit-Fernand
Thank you very much for your comment and your order with Petit Fernand! I am very sorry to hear that you have encountered problems with our hot melt labels 🙁 In order for us to help you and find a solution, could you please send me an email with your order details ? [email protected] Have a nice day ! Sarah
3
/5
★★★☆☆
Well processed but does not stick for long ...
Aileen K.
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Answer from Petit-Fernand
Hello Aileen, Thank you for your order and your message. Feedback from our customers is very important to us as we are always working to improve the quality of our products. We will get in touch with you to find a solution to your problem together. Until then, have a nice day 🙂 ! Sarah
3
/5
★★★☆☆
They are hard to peel off could be improved
Kerrie A.
Answer from Petit-Fernand
Dear Kerrie Ann Jane, thank you for your order with Petit Fernand UK. We are sorry to hear that you had a problem with your labels. This is very unusual and we just send you an e-mail in order to propose you a solution. Waiting for your answer to help you. We wish you a wonderful day and stay safe! Kindly, Sarah
3
/5
★★★☆☆
It never arrived. 17 Mar - received an email saying they will resend. Hopefully shall receive soon, in which case I'll update rating accordingly.
Euanne N.
Answer from Petit-Fernand
Dear Euanne, thank you for your order with Petit Fernand UK. We are sorry to hear that your labels still not arrived. This is very unusual and we just send you an e-mail in order to find out what happened and propose you a solution. We wish you a wonderful day and stay safe! Kindly, Sarah
3
/5
★★★☆☆
The labels from last time are great! However, it's not much use if the labels are supposed to be printed in 48 hours but still haven't arrived a week later.
Consumer
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Answer from Petit-Fernand
Hello, thank you for your order and your message. We apologize for the inconvenience! We are also constantly working on shortening our delivery times by keeping in close contact with the logistics companies concerned. Have a nice day 🙂 ! Sarah
3
/5
★★★☆☆
Cute design. some of my son's stickers have remained attached to his clothes. of my daughter have all fallen.
Mrs M.
Answer from Petit-Fernand
Dear Marika, thank you very much for your order with Petit Fernand UK! We are sorry to hear that you had a problem with your labels and just send you an e-mail to find a solution for you. I wish you a lovely day, Sarah
3
/5
★★★☆☆
The labels are nice and there are many customization options, the problem with them is that after the third wash and tumble dry the labels fall off and can no longer be reused (I followed the instructions to the letter). P.S.: I have not received any mail to solve the problem.
Ariadna
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Answer from Petit-Fernand
Hello Ariadna, Thank you very much for your comment and your request with Petit Fernand? I just sent you an email so that we can find a solution together. Have a nice day! Sarah
3
/5
★★★☆☆
Beautiful design and products but bad shipping and delivery
Costanza P.
Translated review
Answer from Petit-Fernand
Good morning Constance and thank you for taking the time to review ! We apologize for the delivery time ? We hope you were able to take advantage of your products ! See you soon ?
3
/5
★★★☆☆
New order for an Isotherm can. Satisfied, although it's a shame that the personalized text is not centered on the design... I've also noticed, over time, that the painting of the design doesn't remain perfect. A halo of color now stands out from the main design.
Céline
Translated review
Answer from Petit-Fernand
Hello Céline, thank you for your feedback! We've sent you an e-mail to get more information about your gourd and find a solution to your problem! ?? Have a nice day and see you soon?