Reviews Petit-Fernand

Fast and efficient after-sales service, much appreciated!

Perfect labels

Hello, I bought these labels (in packs of 10) (not iron-on) for my daughter's clothes (3 years old). When I received them, I discovered that they don't stick effectively to the fabric, but that they must be stuck to the care labels or to the garment brand labels, to resist washing. I hadn't seen/read this information before ordering. Unfortunately, I've either already cut out most of these care and brand labels, or they're missing because the brand is written directly on the fabric. The labels stuck on the care labels remain after the various washes. Those stuck on the fabric or on the brand labels come off in the wash. However, the labels have a practical format and a very cute design. My daughter chose the ladybug and loves these colorful labels.

Order never arrived. They used to be more accurate. I have been waiting 23 days now. School started and I had to find another solution fortunately the other company I placed the order with was efficient and the labels arrived in no time!!! Never again Petit fernand!!!!

Perfect, fast delivery and always a choice of colors and logos to suit our taste or that of the children.

Very cute labels, got the unicorn ones. Delivery within a week of ordering

Beautiful and functional labels; also, when faced with a shipping delay due to missing house number, I contacted the service department who was present and cooperative!

We received the personalized labels and love them! There was a delivery problem due to the post office, but thanks to the very helpful Customer Service everything was resolved efficiently with explicit communication. Well done! Thank you so much!

Super, I'm always delighted with these labels... I recommend them, they're very practical and don't wash out - a plus ????

Super fast!

The girls were delighted

I'm always happy with the quality, choice and delivery. I've only bought my labels from this site for several years now!

Very nice labels.delivery a little late but that's the postal times..

I ordered a month ago and still haven't received anything

Very good labels, they seem to be very durable, but we'll have to wait and see...

Great products remain intact over time, delivery in the shortest possible time and detailed Highly recommended

Missing articles. Sent a reply message that said it would be sent in 3 days, but nothing.

Unfortunately, the order placed never arrived for me!!! Customer service contacted me nicely but not very constructive because then in the end I didn't get it resolved. I am so sorry,it is probably the fault of the postal service.

I love ????

This order has not been delivered and I still have no concrete follow-up.

I have orders (3) that have not been delivered to date and I have no concrete follow-up. N°1002318334 "23.08.22" N°1002326806 "24.08.22" N°1002407533 "29.08.22" I would otherwise have given 5 stars.

I received the personalized water bottle with the name ruined. I contacted customer service to arrange a return and reorder but never received a response.

There was a slight delay due to an address error, but everything was back in order and everything was perfect. Thank you

This is the second time I've ordered. The first time, very good. This time I'm sorry. It is now 22/09/22 and I am still waiting for my labels ordered on 29/08/22. Despite emails I still haven't received anything.

First of all, I ordered a kindergarten pack for the first time. I spent 3 hours gluing the iron-on labels to all my daughter's clothes, using the iron and respecting the pause time. I then recommended more iron-on labels because I didn't have enough. What a mistake! I should have waited to see the result in the first wash! Everything comes off, it doesn't hold at all!!!! I wasted time and money, I'm really disappointed!

Iron-on labels peel off after one wash 🙁

I've always been happy, never a worry

Very disappointed. I placed an order on September 1 and so far no delivery.

Fun colorful and most importantly personalized. Easy to apply! Great gift idea 🙂

Nice choice of labels, pleasant colors. Fast order and delivery. My kids love them. Tested: iron-on and self-adhesive. Great, I love them!

My order has not arrived! Still waiting

I have bought several times through this site and have always been fine, unfortunately my last order is missing the water bottle that I paid for. I have written to customer service but have not received a response. Reluctantly I will no longer be buying from Petit-Fernand Laura

Unfortunately, I never received the order

Excellent product

I'm always happy with the labels, they're great

All very well

Everything is great! Really nice lunch boxes, clear recommendation ?

Super quality product

The adhesive and iron-on labels that I routinely buy are very convenient there was a misunderstanding on the 'application of a promotion but they solved it brilliantly in no time. Very satisfied. I recommend it

I purchased the kindergarten set with mix of adhesive and thermoadhesive labels on one and two lines, lots of graphic options to choose from, nice result! fast shipping. Satisfied