9.2/10
★★★★★
based on 51279 reviews published

Latest customer reviews

5 /5
★★★★★

Fast and efficient after-sales service, much appreciated!

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Invité
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4 /5
★★★★☆

Perfect labels

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Giulia
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3 /5
★★★☆☆

Hello, I bought these labels (in packs of 10) (not iron-on) for my daughter's clothes (3 years old). When I received them, I discovered that they don't stick effectively to the fabric, but that they must be stuck to the care labels or to the garment brand labels, to resist washing. I hadn't seen/read this information before ordering. Unfortunately, I've either already cut out most of these care and brand labels, or they're missing because the brand is written directly on the fabric. The labels stuck on the care labels remain after the various washes. Those stuck on the fabric or on the brand labels come off in the wash. However, the labels have a practical format and a very cute design. My daughter chose the ladybug and loves these colorful labels.

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Jennifer
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Answer from Petit-Fernand
Hello Jennifer, an email has been sent to you to help you. Have a nice day!
1 /5
★☆☆☆☆

Order never arrived. They used to be more accurate. I have been waiting 23 days now. School started and I had to find another solution fortunately the other company I placed the order with was efficient and the labels arrived in no time!!! Never again Petit fernand!!!!

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Loredana
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Answer from Petit-Fernand
Bungiorno, we are sorry for this delivery anomaly by postal services. We have made arrangements to refund your order. Good day Alessio
5 /5
★★★★★

Perfect, fast delivery and always a choice of colors and logos to suit our taste or that of the children.

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Fabienne G
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5 /5
★★★★★

Very cute labels, got the unicorn ones. Delivery within a week of ordering

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Morena
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5 /5
★★★★★

Beautiful and functional labels; also, when faced with a shipping delay due to missing house number, I contacted the service department who was present and cooperative!

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Teresa D.
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5 /5
★★★★★

We received the personalized labels and love them! There was a delivery problem due to the post office, but thanks to the very helpful Customer Service everything was resolved efficiently with explicit communication. Well done! Thank you so much!

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Lubova
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5 /5
★★★★★

Super, I'm always delighted with these labels... I recommend them, they're very practical and don't wash out - a plus ????

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Cindy
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5 /5
★★★★★

Super fast!

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Laetitia Constantin
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5 /5
★★★★★

The girls were delighted

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Judith
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5 /5
★★★★★

I'm always happy with the quality, choice and delivery. I've only bought my labels from this site for several years now!

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Aclemes
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5 /5
★★★★★

Very nice labels.delivery a little late but that's the postal times..

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Cliente1
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1 /5
★☆☆☆☆

I ordered a month ago and still haven't received anything

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Angela
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Answer from Petit-Fernand
Good morning Angela, we are sorry for this delivery anomaly. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution Alessio
5 /5
★★★★★

Very good labels, they seem to be very durable, but we'll have to wait and see...

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Kelly
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5 /5
★★★★★

Great products remain intact over time, delivery in the shortest possible time and detailed Highly recommended

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Laura R.
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1 /5
★☆☆☆☆

Missing articles. Sent a reply message that said it would be sent in 3 days, but nothing.

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Manon Durand
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Answer from Petit-Fernand
Hello Manon, we apologize for this oversight on our part. We have contacted you by email in order to help you.
1 /5
★☆☆☆☆

Unfortunately, the order placed never arrived for me!!! Customer service contacted me nicely but not very constructive because then in the end I didn't get it resolved. I am so sorry,it is probably the fault of the postal service.

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Valentina A.
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Answer from Petit-Fernand
Good morning Valentina, we were waiting for confirmation of your address before offering you a solution. We have now, sent you an email to resolve this inconvenience with ppostal services. Good day Alessio
5 /5
★★★★★

I love ????

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Invité
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1 /5
★☆☆☆☆

This order has not been delivered and I still have no concrete follow-up.

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Rabya Almamy
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Answer from Petit-Fernand
Hello Rabya, we will contact you by phone to help you as soon as possible. Have a nice day!
1 /5
★☆☆☆☆

I have orders (3) that have not been delivered to date and I have no concrete follow-up. N°1002318334 "23.08.22" N°1002326806 "24.08.22" N°1002407533 "29.08.22" I would otherwise have given 5 stars.

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Rabya Almamy
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Answer from Petit-Fernand
Hello Rabya, we will contact you by phone to help you as soon as possible. Have a nice day!
1 /5
★☆☆☆☆

I received the personalized water bottle with the name ruined. I contacted customer service to arrange a return and reorder but never received a response.

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Caterina S.
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Answer from Petit-Fernand
Good morning Caterina, we are sorry to hear that your ordie did not meet your expectations. Please feel free to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Good day Alessio
4 /5
★★★★☆

There was a slight delay due to an address error, but everything was back in order and everything was perfect. Thank you

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Invité
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1 /5
★☆☆☆☆

This is the second time I've ordered. The first time, very good. This time I'm sorry. It is now 22/09/22 and I am still waiting for my labels ordered on 29/08/22. Despite emails I still haven't received anything.

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Amandine
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Answer from Petit-Fernand
Amandine, we're very sorry for our late reply. We have taken into account your private email, and we have just replied. Have a nice day!
1 /5
★☆☆☆☆

First of all, I ordered a kindergarten pack for the first time. I spent 3 hours gluing the iron-on labels to all my daughter's clothes, using the iron and respecting the pause time. I then recommended more iron-on labels because I didn't have enough. What a mistake! I should have waited to see the result in the first wash! Everything comes off, it doesn't hold at all!!!! I wasted time and money, I'm really disappointed!

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Angélique
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Answer from Petit-Fernand
Hello Angélique, Please send us a private email with your order number and a photo of the labels in question. We'll get back to you with a solution in the next few days. Have a nice day!
2 /5
★★☆☆☆

Iron-on labels peel off after one wash 🙁

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Invité
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Answer from Petit-Fernand
Maeva, please send us a private email with your order number and a photo of the labels in question. We'll get back to you with a solution in the next few days. Have a nice day!
5 /5
★★★★★

I've always been happy, never a worry

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Yolanda Sousa Sanchez
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1 /5
★☆☆☆☆

Very disappointed. I placed an order on September 1 and so far no delivery.

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Invité
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Answer from Petit-Fernand
We invite you to send us a private email with your order number. We will provide you with a solution in the next few days. Have a nice day!
5 /5
★★★★★

Fun colorful and most importantly personalized. Easy to apply! Great gift idea 🙂

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Francesca
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5 /5
★★★★★

Nice choice of labels, pleasant colors. Fast order and delivery. My kids love them. Tested: iron-on and self-adhesive. Great, I love them!

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Bird Anais
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1 /5
★☆☆☆☆

My order has not arrived! Still waiting

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Anna V.
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Answer from Petit-Fernand
Good morning, we are sorry for this delay by the postal services. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Alessio
1 /5
★☆☆☆☆

I have bought several times through this site and have always been fine, unfortunately my last order is missing the water bottle that I paid for. I have written to customer service but have not received a response. Reluctantly I will no longer be buying from Petit-Fernand Laura

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Laura
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Answer from Petit-Fernand
Good morning Laura, We are sorry for the late response, we are receiving an exceptional number of requests at this time. We remain available and wish you a good day Alessio
1 /5
★☆☆☆☆

Unfortunately, I never received the order

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Francesca R.
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Answer from Petit-Fernand
Hello Francesca, we are sorry for this delivery anomaly by the postal service. We have proceeded to send you an email to find a solution. Good day Alessio
5 /5
★★★★★

Excellent product

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Lucia B.
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5 /5
★★★★★

I'm always happy with the labels, they're great

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Invité
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5 /5
★★★★★

All very well

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Angela
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5 /5
★★★★★

Everything is great! Really nice lunch boxes, clear recommendation ?

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Sina B.
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5 /5
★★★★★

Super quality product

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Erion P.
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4 /5
★★★★☆

The adhesive and iron-on labels that I routinely buy are very convenient there was a misunderstanding on the 'application of a promotion but they solved it brilliantly in no time. Very satisfied. I recommend it

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Giusy
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5 /5
★★★★★

I purchased the kindergarten set with mix of adhesive and thermoadhesive labels on one and two lines, lots of graphic options to choose from, nice result! fast shipping. Satisfied

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Federica
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