9.1/10
★★★★★
based on 137001 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆

Hello this last supply is very bad. All labels are peeling off after one wash ( cold wash). The previous supplies ( bought 4 years ago) were much better and still hold up to washing. I don't know what has happened to the quality of the product this time. I look forward to hearing from you. Regards Alessandra

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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1 /5
★☆☆☆☆

Still haven't received my order, very disappointed.

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Answer from Petit-Fernand
Hello, We are sorry for the inconvenience you encountered with the delivery of your order. See you soon. Marine
1 /5
★☆☆☆☆

Great designs, unfortunately incredibly poor quality. The stickers come off after 1 wash or not even, and so far ALL have come off. I have already ordered from others, only here is the case.

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Maria B.
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Answer from Petit-Fernand
Hello Maria, thank you for your order at Esistmeins.de, but we regret that you are having a problem with your labels. This is not normal. The quality of our products is very important to us, as well as our customer service. We invite you to send us an e-mail to: [email protected] so that we can help you. Regards, Marylin
1 /5
★☆☆☆☆

I still haven't received my labels for more than a month

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Mamen
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that you have not arrived even taking into account the dates, Correos has had to misplace your order. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1 /5
★☆☆☆☆

Several times that I buy labels always the same problem in the wash they come off.

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Accaries
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Answer from Petit-Fernand
Hello and thank you for your order at C-MonEtiquette! Thank you very much for your message. I'm very sorry to hear that you're having problems with your labels. So that I can help you, would it be possible for you to send me photos of the labels coming off or, failing that, photos of where they were applied? We've just sent you an e-mail on the subject and are waiting for your reply so that we can come up with a solution. Have a nice day, Marylin.
1 /5
★☆☆☆☆

The labels come off after washing, but I followed your instructions.

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Mlle Moedine Saeb Laurence
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Answer from Petit-Fernand
Thank you for your order! We're sorry you're having trouble with your labels. This is not normal and we have just sent you an e-mail about it. Thank you for your reply. Have a nice evening, Marylin
1 /5
★☆☆☆☆

I never received the labels

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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We're sorry you haven't received it yet. It can indeed happen, even if it's rare, that shipments get lost. We've just sent you an e-mail to solve the problem and are waiting for your reply. Thank you and have a lovely day, Marylin from C-MonEtiquette.
1 /5
★☆☆☆☆

Hello I did not receive the labels I had already bought last year more than 30 I received the it was a free offer to discover other labels my cousin received but not me

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Answer from Petit-Fernand
Thank you very much for ordering from C-MonEtiquette! We're sorry you haven't received it yet. It can happen that shipments get lost, but we've just sent you an e-mail to solve the problem. Waiting for your reply to our e-mail, we wish you a very nice day, Marylin from C-MonEtiquette!
1 /5
★☆☆☆☆

Followed instructions for ironing on the labels. All adhered well until they were washed were 8/10 tags came off after 1 wash. Waste of money.

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Answer from Petit-Fernand
Hello and thank you very much for your order, we are sorry that you have a problem with your labels. This is not normal and we invite you to contact our customer service for assistance: [email protected] Thank you very much! Kindly, Marylin
1 /5
★☆☆☆☆

Quite expensive for a few labels... I wouldn't recommend it.

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Answer from Petit-Fernand
Hello Madam, We are sorry that our prices do not suit you. Prices are based on the quality of our products, so if we want to offer the best product and service to our customers, the prices will be proportional. Best regards, Maialen
1 /5
★☆☆☆☆

I received the labels but with the wrong name. Disappointed because I waited a long time to receive the wrong product.

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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and I'm sorry that you have received someone else's labels. In order to find a solution to your problem as quickly as possible and send you your labels, please send us an e-mail to [email protected] . Sincerely, Maialen
1 /5
★☆☆☆☆

I haven't received anything!

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Ada
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

The labels on my children's masks come off in the wash (even though they're only 40gres).

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Eva Lauri
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Answer from Petit-Fernand
Hello, please accept our sincerest apologies. It's not normal for the labels to come unstuck; you must have received a defective batch. In order to find a solution to your problem as quickly as possible, please send us an e-mail to [email protected] with photos of the detached labels. Best regards, Maialen
1 /5
★☆☆☆☆

Hello, I put 1 star because I ordered a batch of labels on February 2nd and to this day I still haven't received anything.

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Catherine
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

Hello, I'm sorry I can't give you an estimate because I never received my labels.

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Loubna Hellal
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

I did not receive the product

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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

I received another person's labels and I still haven't received mine. One person told me on the phone I'd do what was necessary and 10 days later still nothing.

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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

Never received my order

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Client
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

The order was delivered very late, without taking into account the estimated delivery date (more than 15 days late) and I had no answer at any time as to the reason for this delay.

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Answer from Petit-Fernand
Good morning, I ask you to accept our apologies for the inconvenience. We are improving our delivery service because, as you said, the current company we work with (Correos) takes a long time to deliver the orders and sometimes they even lose them. Best regards, Maialen
1 /5
★☆☆☆☆

Unfortunately I did not receive my order

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Bonte Florine
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Answer from Petit-Fernand
Hello Madam, Please accept our sincerest apologies for the inconvenience. Your order should have arrived by now, but La Poste may have misplaced it. Please send us an e-mail to our customer service [email protected] so that we can find a solution as soon as possible. Good day, Maialen
1 /5
★☆☆☆☆

Buongiorno Le etichette sono esteticamente molto ben fatte, rispecchiano la simulazione al momento della creazione, colori vivi e presentazione fedele alle aspettative. Quello che delude vivamente è invece la loro durata ed il loro utilizzo, che sono alla fine il solo scopo per cui comprarle. Pur seguendo fedelmente tutte le istruzioni, le etichette sono venute vie a vestiti mai messi o al primo lavaggio, neanche il tempo di consegnare gli indumenti allasilo con etichette annesse. Mi ha sinceramente deluso anche perché ripeto, era il solo motivo per cui mi ero avvalsa dei vostri servizi così tanto sponsorizzati.

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Mamma
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Answer from Petit-Fernand
Gentile , La ringrazio per aver ordinato da Petit-Fernand. Sono spiacente di sapere che ha riscontrato problemi con le sue etichette. In modo da poterla aiutare, le sarebbe possibile di envia una mail a [email protected] . Nell'attesa di un suo gentile riscontro, le auguro una buona giornata! Maialen
1 /5
★☆☆☆☆

It is not what I ordered, the labels come without a drawing.

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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies, if there is no illustration it may be a problem of compatibility between the color of the background and the illustration. In order to be able to help you, please send us an email to [email protected]. Cordially, Maialen
1 /5
★☆☆☆☆

I still haven't received my order and it's long overdue

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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're very sorry that it didn't arrive at the right place and we invite you to contact our services to see what could have happened and find a solution. Here's the e-mail: [email protected] All the best, Marylin
1 /5
★☆☆☆☆

They come off very easily, they have not been of much use to me, thank you. The presentation and the speed of service are very good

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Nany
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal for the labels to come off, it must be a defective batch. In order to be able to help you, please send us an email to our email address [email protected]. Cordially, Maialen
1 /5
★☆☆☆☆

The order after 15 days has still not arrived and is not traceable

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Answer from Petit-Fernand
Dear Chiara, Thank you for your message and sorry you have not yet received your labels. I can confirm that your order should have arrived by now. So I sent you an email so that I can verify with you your address and help you receive it as soon as possible. I look forward to your kind reply and wish you a good day! Best regards. Dorine
1 /5
★☆☆☆☆

I never received my order.

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Manu Brun
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Answer from Petit-Fernand
Hello Madam, We're sorry you never received your order. It sometimes happens that shipments get lost, so please contact our customer service department so that we can help you. Have a nice day, Marylin here's our e-mail address: [email protected]
1 /5
★☆☆☆☆

I didn't get all my order, the after-sales service was supposed to send back the missing labels and still no news to this day... Very disappointed!

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Delphine
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Answer from Petit-Fernand
Hello Delphine, thank you for ordering from C-MonEtiquette! We're sorry to hear that you still haven't received your missing products and will do our utmost to ensure that you do as soon as possible. Our apologies and a lovely evening to you.
1 /5
★☆☆☆☆

I placed an order a month ago and it has not arrived and I have not received a refund.

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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies, it is not normal that you have not received your order taking into account the dates, Correos had to misplace it. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
1 /5
★☆☆☆☆

Sorry I didn't receive anything??but thank you afterwards it's not your fault, long live the mail!

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Answer from Petit-Fernand
Hello Madam and thank you for your order at C-MonEtiquette! We are sorry that you have not yet received your order and we invite you to contact us, so that we can take a look and help you: [email protected] ! A lovely evening to you, Marylin
1 /5
★☆☆☆☆

Arrived pretty soon but the labels did not last one wash. They all fell off after ironing on (following instructions).

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Answer from Petit-Fernand
Hello, thank you very much for your order. We are sorry to hear that you have a problem with your labels. This is not normal and should not happen. We invite you to contact our customer service for help: [email protected] Thank you very much! Kindly, Marylin
1 /5
★☆☆☆☆

After 14 days and several inquiries, my order has still not arrived. Very disappointing.

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Mandy V.
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you have not yet received it. We have just sent you a message to find a solution. Thank you for your reply. Have a nice day and stay healthy! Mfg, Marylin
1 /5
★☆☆☆☆

I ordered labels and they didn't send me the labels with the right name. I am very disappointed. I have sent an email without any answer from you.

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Toufiq Boucetta
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. If you have sent us an e-mail concerning the problem, we will do our best to reply as soon as possible and find a solution that suits you! Sincerely, Maialen
1 /5
★☆☆☆☆

I received the wrong labels

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Bouve
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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received the wrong labels there must have been a distribution error. In order to find a solution to your problem as quickly as possible and send you your order, please send us an e-mail to [email protected] . Sincerely, Maialen
1 /5
★☆☆☆☆

I never received my order

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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies, the Post Office is having some difficulties at the moment in sending orders to our customers. In order to find a solution to your problem as soon as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
1 /5
★☆☆☆☆

Iron-on label does not stick at all despite following instructions

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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that our items are not up to standard. You have probably received a defective batch. In order to find a solution to your problem as quickly as possible and return the labels to you at our expense, please send us an e-mail to [email protected] with some photos. Best regards, Maialen
1 /5
★☆☆☆☆

Hello I received the wrong labels with the wrong name for my daughter ...

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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
1 /5
★☆☆☆☆

Unfortunately I had an order from our person it was not the first and last name of my son

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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies and we are sorry that you have received someone else's order. In order to find a solution to your problem as quickly as possible and to send you your order at our expense, please send us an e-mail to [email protected] . Sincerely, Maialen
1 /5
★☆☆☆☆

Unfortunately I never received my order

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Answer from Petit-Fernand
Hello, Please accept our sincerest apologies, the Post Office is having some difficulties at the moment in sending orders to our customers. In order to find a solution to your problem as quickly as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
1 /5
★☆☆☆☆

I never received my order

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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are sorry that you have not yet received your order. All our orders are produced within 48 hours and shipped. After that, you have to take into account the postage time. We invite you to contact us, so that we can help you: [email protected]. Have a nice day, Marylin
1 /5
★☆☆☆☆

I never received my order.....

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Couvillers
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Answer from Petit-Fernand
Thank you for your order and your message! We are sorry that you have not yet received your order and we invite you to contact our customer service so that we can look into it and help you! -:) A very nice day to you, Marylin