Reviews Petit-Fernand

We ordered water bottles, the order arrived, the quality of the bottle is good but, there is a big but. The quality of the cap is bad, absolutely not suitable for children, it breaks very easily and we have already had to replace them twice, a hidden cost that would deserve some attention. Some of their kindergarten classmates have also had the same problem with the same product. It's a shame because the rest is fine.

I PLACED MY ORDER A MONTH AGO AND NO MATTER HOW MANY TIMES THEY TELL ME IT HAS BEEN SENT 3 TIMES, IT NEVER ARRIVES! I WILL START CLASSES AND I WILL HAVE NOTHING, I FEEL RIPPED OFF, HOW UNPROFESSIONAL, NEVER BUY HERE. PETIT FERNAND YOU ARE SCAMMERS !!!! RETURN THE MONEY

I placed order (3000986277) paying by bank transfer - because even though I entered 3 different cards on the site the payment was being rejected - on August 30. To date I know NOTHING about my order. Contacted customer service and sent accounting - did NOT respond. I paid by the way for express delivery just to receive the order as soon as possible! Absurd to be treated like this! And please don't tell me that there is a postal services anomaly because it is customer service and production that is NOT working here!

I placed my order for my daughter's school labels since August 18 and today on September 6 I still haven't received anything. I contact by mail, by instagram and by phone and I get no answer. I have neither the money nor the order, I just want them to either refund my money or send me my shipment even if I already have to put my daughter's name by hand but no one responds. I feel helpless and disappointed

I order labels every year, and my daughters love choosing the font, color and character they want on their new labels.

The adhesive labels are really great. Unfortunately, I didn't receive them after the first shipment. After informing the shipper, I actually received them a few days later without any problems. In the meantime, I received information about the processing status and was able to follow the progress of the delivery in detail.

I placed an order over a month ago and have not received it yet. My order was for school stickers to identify my children's school supplies and with one day to go before school starts I will have to label by hand. I am disappointed.

Fast dispatch, iron-on labels that adhere very well to the clothes, to be seen over time but the quality looks very good. The little booklet with all the labels together means you won't lose them, I recommend it!

Quality labels, both iron-on and self-adhesive. Fast delivery, no shipping charges. I ordered the wrong background, so the design wasn't there. Customer service was very responsive and took care of everything within a few days. I really recommend it!

I ordered the labels over 3 weeks ago and have not received them. I have contacted customer service to at least know the tracking number and the shipping company so I can find out where my order is and they won't even give it to me...I don't know what to do...there is no way to get an answer. I rectify: I have finally received a reply and they have offered to refund my money or reship. I appreciate the response, better late than never!

I placed in order on 30/08 of a few simple labels.Paid by wire transfer and sent wire transfer account.Via email no response,on the phone no response.Of my order no trace the kindergarten has now started and I had to make do otherwise but I wonder to what extent it is possible not to receive any information

Hello Order placed a bit late but the team works efficiently so I received the labels before the start of the school year. You're top notch. Just one small problem: ..... A bit small but it can be helped.

I've been ordering for a few years now, and I'm very happy, good value for money.

I ordered my labels a long time ago, and school is starting and the children do not have the labels..they give me no solution..only wait and wait..I warned them again on the 28th and we are on day 5..it is a scam in all rule, never ever buy here .

The labels came off the pens on the second day of class.

Perfect for my son's 1st day of kindergarten: personalized water bottle + clothing labels that can be removed later without damaging them! 🙂

5 years I've been ordering, and I've never been disappointed by the quality?

I am very disappointed with your service. Three weeks ago, I ordered stickers for my children. Today the children started school ... and I still don't have any stickers. I informed you about it, and you assured me that you will resend it quickly ... and then nothing. Please can I have my money back. I do not recommend your company. Big disappointment.

I found out about it on Facebook, so I thought why not, since my little boy was going to nursery school. The website is superbly presented and very accessible, and it's easy to compile labels.

The shipping took a long time but the quality was really top ?? I can only recommend

Terrible...avoid! Stated at checkout 2-6 working day delivery. Then you get a e-mail days after ordering saying labels being made within 48 hours and will be a up to 10 day delivery. So essentially they know delivery is 2 or more weeks and yet choose to mislead by saying its 2-6 days to secure the sale. My labels still haven't arrived after 2.5 weeks! Completely unreliable and unprofessional

Excellent customer service, responsive and immediately knew how to resolve an order error. Would recommend.

Very nice labels ? I recommend it

A disaster, we made a purchase for 38 euros. The order never arrived. When we complained, which was as soon as we returned from vacation, they told us that many days had passed. They give us no opportunity to send it again, no other explanation. The shipment has come to nothing and we have thrown away 38 euros...in addition, we do not have the labels for the beginning of the course. A disgrace.

The products are very good and delivered quickly, I recommend them.

Everything is ok. Great for school leavers.

The product overall very nice! The only thing is that shipping took a very long time!

Unfortunately, I didn't receive the goods the first time - probably lost in the post. Customer service contacted me directly and delivered a new one. Super ??

Everything better again and again ?

Super the labels are perfect as always, Sticky textiles or the classics for school supplies. My daughter is thrilled!

I'm always happy with the labels for my grandchildren. Last August, I ordered labels for my granddaughter, forgetting to specify the family name. I immediately sent a corrective e-mail. The labels and gourd were delivered very quickly, but without any correction. A week later, I was surprised to receive a new set of corrected labels at no extra charge. I highly recommend this service.

Simple site, quick order and delivery. Nickel to collar on clothing ... now see the duration in time but the feedback received is t: that it holds super long.

Very pleased with my order. The labels are very pretty and very quick and easy to iron onto the garments.

Excellent product! beautiful print, easy to glue.

Fantastic and fun, great quality stickers that really stick well on shoes, clothing and food containers! Would highly recommend!

I placed an order almost 3 weeks ago and I still haven't received anything, I haven't even been contacted, or even reimbursed, when I write I receive an email with an automatic reply.

Top of the top are dwarfs I source from them for their awesome and durable labels. Impeccable delivery, thanks again

Product received on time, top quality! This is the second time I've ordered and I'm not disappointed!

SCAM. I HAVE NEVER RECEIVED THE LABELS NOR HAVE THEY EVER ANSWERED MY PHONE OR EMAILS!

Everything is great!