Reviews Petit-Fernand

Lousy service. As the order has not arrived, I have requested a refund and they do not answer. I do not recommend buying here at all. There are other similar companies with better service.

A fucking shit, we've been waiting for more than 20 days and have not arrived a simple stickers, manda co-jo-nes with these frenchies.

My order never arrived

I haven't received my order yet, I haven't heard back from you.

Unfortunately, after almost 20 days, I still haven't received my order

I still haven't received it!

Did not receive my parcel (in Spain).

I received the labels but after 2 washes, they almost all came off, knowing that I had ordered a few hundred and despite having followed the instructions. I am therefore very disappointed, especially since I had spent time on it as you can imagine ...

After more than 20 days of ordering, I still haven't received anything! No parcel... this is taking far too long!

My order of january 07th nothing has arrived and it does not solve anything !!!!

On the first wash

Parcel not arrived

Placed order three weeks ago. still no labels arrived. i would say bad opinion!

I placed an order over a month ago and still have not received the stickers. I sent them an email to inform them that I had not received the order, and they replied that they would send me another pack of stickers free of charge, as the first one must have been lost in the post office. But I still haven't received anything. Yesterday I emailed them again to complain, and they haven't even replied.

Hello, You send me a satisfaction questionnaire, but after ordering on December 06, 2020 (Christmas gift for my daughter...), I still haven't received ANYTHING! ?!!? That's quite something! I keep hoping I'll be able to give her this gift for Easter... What about it?

Order not received , very very disappointed!!!!

Beautiful labels and very well made!!! Only on clothes they don't last!!! My son came back from school and already from the undershirt was gone!!! Plus on the first wash only a few remained but several found it in the basket detached!!! Sorry but I was not satisfied!!!

The labels all come off!

Order sent since 7/01 but I still haven't received anything !!!!

I have ordered many times but have never been so disappointed. Goods were ordered in November and then delivered incompletely at the beginning of December. I have now been in contact with customer service for several weeks. What can I say, every time I get a different excuse..... First the shipment was lost, then the printing press broke, then it was supposed to have been produced again.... The suffering and the associated anger grows and grows. Neither money nor missing goods received and then after more than 2 months. I am so disappointed. In future I'd rather order from the competition.

Does not really hold on clothes 1 wash and all is gone and I followed the advice 42euros in the wind pfff disgusted

Order never received

A little disappointed after only one wash at 30 degrees the labels go...

Still waiting for my product that was orded on the 6th of January, I emailed customer service and I'm told to give it till the 21st?? This is ridiculous

I ordered three bottles and only received one. No explanation from the site. Of course I contacted customer service by all means but no response. It's already been over two weeks and I've been charged the full amount of course!

Fatal...I'm still waiting to receive the order for more than a month...I contacted them but nothing ....

I never received what I ordered

The order was supposed to arrive in a few days but after weeks I am still here waiting for it ??

I never received my order, even though I paid 2 euros extra to have the tracking...I had to order my labels in a hurry on another site for my daughter's entry into the nursery. I had written this comment that I rectify because I received my order a few days ago with a month of delay it was a problem with the post office voila the labels are perfect.

Unfortunately, on the personalized water bottle I ordered for my son, the name is not spelled correctly. After my initial contact I was told that the name was printed based on what I had entered when I placed the order. Confident that I had entered the name correctly I check the email of the order, download the photo and, as proof of my assertion, attach it to the new email I send, certain of a response in which, unable to deny the evidence, I would be offered a solution since, I repeat, it was clear that the error was not mine but that of petit fernand who had mistakenly printed the name. Again I am answered that orders are not changed by them, ignoring the evidence of my correct order demonstrated by the photo. Conversely, I have not received any evidence to show that the error was my fault. Too bad, the products are good, I had in the past ordered several labels for my children and always had a good time. I expected from a serious company that they would at least acknowledge the error as I demonstrated

Unfortunately the labels still have not arrived to me after 15 days ( and shipping from France with priority there is no traceability ) it is useless to advertise print in 48 hours if then no goods arrive. Too bad xchè the product looked nice and nice customizations

I have been waiting for a month for my order and it has not arrived yet, I needed it to customize a job, disappointing.

I have not received the labels and it is January 12.... Either send them urgently or please refund the amount paid. Thank you very much

Hello, I'm very disappointed because they didn't take into account a well-described order change, yet either they don't read their emails to the end or they read them after production. I am very disappointed by this company. Sincerely

Very nice label but after a week they come off!

I never received the order

Wrong. The package never arrived...it was a gift for Christmas....

I still haven't received my order... Even though it said on the website that deliveries were fast!

It's been 3 weeks and I haven't received anything.

I never received my ordered products! I am waiting for answers and I don't have any! I am very disappointed with the service!