Reviews Petit-Fernand

I am buying labels from this company for fourth time this year, but for the first time they got me disappointed because the stick on labels don't stay after the first wash!

Disappointing. I bought some labels on August 29th and they have not arrived yet. I have emailed them to inquire about my order and have not heard back.

I'm very happy with the labels for my daughter, they're super pretty, ordering and payment very easy to do.

Manufacture in 48 hours I ordered on September 6 We are September 18 I still have not received my order. Waiting to see if it meets my expectations.

Very disappointed with the service. We placed an order on August 30, it has not arrived yet, we have not heard anything back. We paid 9.50 shipping costs, we have sent mail to request an explanation and have not heard back yet. Last year the same thing happened to us and they told us that it was a one time thing and that they were sorry but we will definitely not buy anything else here.

Nothing received for my August 22 order. After a reminder, he sent me another one on September 16 and still nothing. It's scandalous, no follow-up, the post office definitely has its back to me. I don't recommend this site

I can only recommend it

I never received my order and no one is answering me...

The labels are quite good and nice (purchased before) but the shipping method should be reviewed and the delivery time should be well specified. This is bordering on a scam. You can't advertise "manufacture within 48 hours" (and a tiny asterisk refer back to who knows what information) and then once the order is sliced wash your hands by writing that delivery times are not guaranteed and not up to them. I find the message per sale misleading and deceptive. Eventually for school I will have to buy labels and handwrite the child's name. Very bad. Next time I will buy on other channels that protect the consumer more. Ps. The invoice on the other hand arrives on time ... the labels I am still waiting for them ...

I have been waiting several days for my order. I send an email and they don't answer. I call by phone and they don't answer... Very little seriousness... They were quick to collect the money.

Very nice material and easy to purchase. Perfect service in case of any problems.

Hello. I had a little problem with my back order. The labels stick very badly especially those for the shoes. Thank you for your feedback. Cdlt, Auriane

I have been waiting more than 17 days for my order!!!, I sent mail, call by phone and nothing, no answers anywhere. It seems to me very little serious. To make the collection if they were fast, but for delivery NOTHING!

Small quack that was quickly resolved! Very professional!

I absolutely love my personalised stick on labels they were perfect for my son starting school this week I wrote his full name and picked the animal which was the name of his class he is in. The labels are of great quality, great value, brilliant design and they truly last after washing the uniform as I have tested this theory. They are easy to use and put on items of clothing including shoes. They come with instructions and mine even had bonus stickers for my children to use and be creative with.

I've always read bad reviews and I was afraid to order them again because I thought...they'll mess me up this time...but nothing to do...it's the 3rd time I order them, I've been ordering them since 2019, and they're perfect! they take about 15 days, very good quality...I'll order them again!

Very attentive and finds solutions quickly!

I ordered labels on September 3 and on September 14 they still have not arrived. I am waiting for a response from the member service, but I see that there are several people complaining.... Commande effectuée le 3 septembre et toujours pas d'etiquette le 15 septembre. J'attends la réponse du service client mais je vois qu'il y a pas mal de plaintes concernant le même sujet.

Lots of choice, brilliant website to navigate, easy ordering and swift delivery

After almost 10 days I'm still waiting for my order what a pity not to have read these comments before. What a scam!!!!! But to charge if they go fast! And seeing that they do not give me any solution, I will have to make a complaint to consumer, this can not be allowed.

Fast, economical service. Very satisfied with the school labels I purchased.

All rounder! Easy to order, quick delivery and quality product.

I am still waiting for more than 10 days for a response to my order, I will file a claim at the appropriate place for my return, fatal this page.

I ordered two types of labels, only one arrived and the thermoadhesive ones have not arrived... I have written several emails and nothing! What a scam to pay 14 euros for some labels and you have nowhere to complain when part of the order does not arrive? the contact phone number is 902, another scam!

I made an order for the first time, I paid the express shipping which is almost ten euros because I urgently needed the labels, and they took more than a week to deliver it to me, I feel cheated, because if I paid the express shipping, it was theirs to deliver them soon, if not, I would not have paid, I complained and the petit-Fernando, they tell me that they sent it and they expect it to arrive soon, but they do not put any solution to what I have told them, freaking out with them, I will not buy here again, I do not recommend it.

Ordered 5 days ago (#4001249556) and haven't received any shipment notification even though website says made within 48h. The status online still shows processing! Definitely don't believe the "delivery within 2 to 6 working days" note on their website. After seeing the reviews here and other's experiences, I really regret ordering with them. I doubt I'll ever receive anything like many people on here. I emailed them yesterday but they haven't responded yet, it's a 72hr lead time to respond and no other way to contact them. The company seems great at marketing and design but awful at operations. Update: it's been shipped now after 5 days, will see when it actually arrives...

I placed an order for labels on the 03/09/2022 and gave still not received the labels. I have contacted petit Fernand concerning my order and still not received a reply.

I ordered and paid for some personalised labels. After 4 weeks they have still not arrived. I have emailed them 3 times and messaged them through the website and they have not replied, I have just been ignored. They do not have a working phone number.

This is the second time I've used C-mon étiquette products. They're very good quality, sticking well to clothes/objects even after machine washing. The labels are laminated, which means they stay intact. I recommend this company, which delivers on time and creates quality products.

Ordered on August 23rd, still nothing received. No tracking number, nothing. The only explanation according to them is the post office. And here I see that there are a lot of notices at the moment where people are complaining about the same thing. Not serious at all

Hello thank you I received my order I am very satisfied very good product thank you again

I was looking for labels to mark my daughter's clothes and came across c-monetiquette.fr. The choice of labels is varied. I had no trouble placing my order and received it quickly.

Many friends had told me good things about this site but for me unfortunately it was not the same.... The labels never arrived at their destination, after several reminders telling me that they would arrive and that they could not track the shipment, after about 2 weeks out of the blue they tell me that the package went missingo..... I was extremely urgent about it and found myself without my materials obviously all refunded but I had ordered well in advance. Sorry!!!

Good quality. Some very pretty patterns hide the name a bit. I'll pay more attention to this on a future order. The iron-on labels are of excellent quality. On the other hand, the advertised delivery times were longer...

Fast delivery, stickers hold super

Quality product, responsive service, excellent value for money. Whether it's the clothing labels or the self-adhesive ones, there's nothing to say, everything's up to scratch. And above all, the big plus for me, a French site, with high-quality customer service that's responsive and finds a solution for you!

I've been a customer for 7 years, ordering labels and personalized products for my children. Super quality and super designs, the products get better every year. I recently had to deal with the customer service department: they're very responsive and a real person to talk to... Nothing to complain about, I'm sticking with them!

Between order and delivery I count about a week. Good quality labels, no defects but some stickers didn't stand up to the machine but it did the job during my child's school trip.

I Woukd give 0 if I could I placed an order for labels 2 weeks ago, never received my order and emailed 3 times which they ignored, I'll have to try and request refund and order labels elsewhere. Do not waste your time with this company.

Fast delivery, great products!