/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Compared to four years ago, much more expensive, less stickers and it took a month!
Invité
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies. We are in the process of fixing the shipping problem for Spain ! On the other hand, I am sorry that the quantities are not to your liking, the packs are made according to what the customers propose us according to their needs ! Cordially, Maialen
3
/5
★★★☆☆
I love the labels but the shipping is very slow. this last order something strange happened to me, i placed the order and just that afternoon i received a discount email that i could not use clearly ........ i found it quite strange the truth.
Laura
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Answer from Petit-Fernand
Good morning, Please accept our sincere apologies. We are in the process of fixing the shipping problem for Spain ! On the other hand, as far as the discount is concerned, if you placed your order the same day the promotion started, we can refund you the amount ! Please contact us at our e-mail address [email protected]. Cordially, Maialen
3
/5
★★★☆☆
Too bad you can't just have stickers. I hate ironing.
Invité
Translated review
Answer from Petit-Fernand
Hello Madam, but you can! -:) We sell iron-on labels as well as self-adhesive labels: https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement Please do not hesitate to contact our customer service department by e-mail at [email protected] for any assistance. Sincerely, Marylin
3
/5
★★★☆☆
The self-adhesive labels I received are extremely difficult to remove (especially if you don't want to damage them). However, this isn't my first order for this type of label and I've never had this problem before. Nor was I able to empty the basket, which still contained the last order placed (I tried to delete it several times. I did get the "your basket is empty" message, but it kept coming back). It took a long time to receive the order, but fortunately I wasn't in a hurry.
Sabrina Bertrand
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Answer from Petit-Fernand
Hello Madam and thank you for your order! We are sorry that you have a problem with your order and we invite you to contact our customer service, so that we can help you: [email protected] ! Please do not hesitate to contact us if you have a problem with your order. Our customer service team is there for you by e-mail or even by phone: 09 72 50 06 58 Very nice evening to you, cdt, Marylin
2
/5
★★☆☆☆
I received a nice lunch box with Giulia written on it. Nice, but after the first wash is the first use the clasp broke right away!!!
Paola
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Answer from Petit-Fernand
Good morning Paola, thank you for your message. I am so sorry that you encountered problems with your lunchbox. So that we can help you, could you kindly send us a picture of the part that broke via email to [email protected]? Thank you in advance and have a great day! Dorine
3
/5
★★★☆☆
Labels peel off
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We're sorry to hear that you're having trouble with your labels. This shouldn't happen and we recommend that you contact our customer service department, so that we can help you: [email protected] Thank you and have a nice day, cdt, Marylin
3
/5
★★★☆☆
Not suitable for clothes, so useless for me
Client
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Answer from Petit-Fernand
Thank you for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instructions and brand labels (unless made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement - self-adhesive object labels to be applied to all types of objects with smooth surfaces: https://www.c-monetiquette.fr/etiquettes-autocollantes-objets - self-adhesive shoe labels to be applied to the insole, protected by a transparent protective label supplied: https://www.c-monetiquette.fr/etiquette-autocollante-chaussure We also offer assorted labels by theme, our "practical packs": - Ski: https://www.c-monetiquette.fr/marquer-vetement-etiquette-ski-colonie - Birth - crèche: https://www.c-monetiquette.fr/marquer-vetement-creche-naissance-pack - Kindergarten - school: https://www.c-monetiquette.fr/marquer-vetement-etiquette-maternelle-pack - Summer camps - school trips: https://www.c-monetiquette.fr/marquer-vetement-colonie-voyage-scolaire-pack - Mini pack découverte: https://www.c-monetiquette.fr/marquer-vetement-etiquette-decouverte-pack You'll find even more information on our website http://www.c-monetiquette.fr. I remain at your disposal for any further information you may require, and would be delighted to help you in the future, if necessary. ([email protected]) Wishing you a very pleasant day, Sincerely, Your C-MonEtiquette.fr team
2
/5
★★☆☆☆
I never received my order and I'm waiting for the second one which should arrive soon, I hope.
Trabelsi
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Answer from Petit-Fernand
Hello and thank you for your order and your message! We're sorry you didn't receive your order and we invite you to contact us by email at: [email protected] so we can take a look and help you. Sincerely, Marylin
3
/5
★★★☆☆
Design: 5 stars Size: 5 stars Adhesive strength: works well... BUT: after the first wash, 5 out of 10 clothing labels (which were attached as indicated) are off again. This is not only a shame, but almost outrageous considering the price. Too bad...maybe we were just unlucky. The remaining 100+ labels will show.
Kellerlilly
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Answer from Petit-Fernand
Hello, thank you for your order at Esismeins.de! We regret that you have a problem with your labels. This is not normal and should not happen and we invite you to contact our customer service by e-mail at: [email protected] so that we can help you. The quality as well as our customer service is very important for us and we are waiting for your e-mail. Stay healthy! -:) Mfg, Marylin from the Esistmeins team
3
/5
★★★☆☆
Improving delivery! Unfortunately, Italian post has not yet delivered the labels
Invité
Translated review
Answer from Petit-Fernand
Good morning, thank you for your message! I am sorry I did not receive your order. If you don't mind could you kindly email us at: [email protected] so that we can verify that everything is correct on your address so that we can propose a satisfactory solution? Thank you very much! Have a great day! Dorine
3
/5
★★★☆☆
Practical, but iron-on labels don't last through the wash cycle.
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We're sorry to hear that you're having trouble with your labels. This shouldn't happen and we advise you to contact our customer service department, so that we can help you: [email protected] Thank you and have a nice day, cdt, Marylin
2
/5
★★☆☆☆
The order took longer than the maximum date indicated and Petit-Fernand has no control over the shipment once it is sent to the Post Office.
Invité
Translated review
Answer from Petit-Fernand
Good morning, Please accept our sincere apologies. We are improving our shipping services to have a tracking of all our products, sorry for the inconvenience. Cordially, Maialen
2
/5
★★☆☆☆
Unfortunately soto was disappointed with the clothing labels, only a few I could attach
Marco
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Answer from Petit-Fernand
Dear Marco, Thank you for your message. I am sorry you encountered problems with our labels. I confirm that it is not normal for them to come off. Could you kindly send us photos of the labels that came off or alternatively of the place where they were attached so that we can understand why they do not stay on please? The address to write to us is [email protected]. As soon as I receive your email, I will be sure to propose a satisfactory solution. Thank you! Have a great day! Dorine
3
/5
★★★☆☆
A few of the stickers that stick directly to the labels on the clothes will come off in the washing machine and dryer. The same with the ones that stick on using the heat of the iron. We have used about 40 of them and a couple of each type have come off.
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
3
/5
★★★☆☆
The labels are valid. I only gave 3 stars because the day after ordering I got a promotional email of ?20%
Invité
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Answer from Petit-Fernand
Good morning, thank you for your comment. I am sorry you were not able to take advantage of our promotional code. So I would recommend you to subscribe to our newsletter, if not already done, so that you can be notified as soon as possible about our upcoming promotions 🙂 I am glad you were satisfied with our labels 🙂 Have a great day! Dorine
2
/5
★★☆☆☆
Thermo-adhesive labels come off after 1st wash. Very disappointed with the number of labels purchased. Sincerely
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having a problem with your labels and we invite you to contact our customer service department to help you: [email protected] Very nice day to you.
3
/5
★★★☆☆
We really liked the design, both the stickers for the clothes and the container for the food! ... But there are some stickers that didn't stick very well! And regarding the food container, after three days of using it, one of the tabs to open it broke!
Esther
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
It's a real shame that the labels come off after the first wash.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are sorry that you have a problem with the labels. Did you follow the instructions correctly? If the problem persists, please contact our customer service department by e-mail at [email protected], so that we can help you. Sincerely, Marylin
3
/5
★★★☆☆
I ordered 3 caps. I've unpacked 2 out of 3 and it's the same: the cap is difficult to close. I think that's a bit of a shame because this cap is supposed to be closed by a child.
Invité
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Answer from Petit-Fernand
Hello Madam and thank you for your order! We are sorry that the cork is a bit hard and we invite you to contact us by email at: [email protected] so that we can help you. Very nice day to you. Yours, Marylin
3
/5
★★★☆☆
Pleasant, intuitive site, appreciable shipping speed. However, the labels are starting to peel off, even though they've been on for 15 days... we're disappointed with the quality.
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your order! We're sorry you're having trouble with your labels. This is not normal and we invite you to contact our customer service department so that we can help you: [email protected] Very nice day to you.
2
/5
★★☆☆☆
The heat adhesive labels on the clothing peel off very easily. Even following the instructions for use and even trying to iron more, they have not even lasted 2 weeks.
Invité
Translated review
Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
The product is great. But it was really annoying that an offer with a discount was sent shortly after my order.
Invité
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Answer from Petit-Fernand
Hello and thank you for your order! We understand your annoyance. However, we regularly make offers and to receive them, you can either subscribe to our newsletter on our homepage or follow us on Facebook:) We wish you a happy new year 2021! Stay healthy! Mfg, Marylin
3
/5
★★★☆☆
I'm disappointed, I thought I'd receive labels to stick directly onto the fabric as before, but instead I received some sort of paper labels that don't stick directly onto the fabric but onto the product label. This is for my mother-in-law in Ephad, for the staff it's more practical on the fabric and my mother-in-law can't stand product labels that prick her and so I cut them off.
Jo P
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Answer from Petit-Fernand
Thank you for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instruction and brand labels (unless they are made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement as well as packs with different labels. Don't hesitate to contact our customer service for more information by e-mail at: [email protected] Have a nice day, Marylin
3
/5
★★★☆☆
I'm delighted with the pack: quality/price but it's a shame that the iron-on labels don't stick to all types of material.
Audrey
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Answer from Petit-Fernand
Hello Audrey and thank you for your order. We are delighted that you are delighted with the pack. Iron-on labels fit most materials, except synthetics (nylon, fleece, etc.) as they are ironed on. As an alternative, you can use our self-adhesive labels, which you attach to the labels on all garments. Should you require any further information, please do not hesitate to contact us by e-mail at: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
The labels and cotton bag are very nice.... Too bad they were a Christmas present and arrived late.... Moreover, in two different shipments. The sack arrived late in January. I understand the problems due to the pandemic and Christmas load, but I would have expected at the very least an apology for the delay and separate shipment. Instead, I had to write to customer to inquire about my order. This seems unprofessional at the very least.
Serena F.
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Answer from Petit-Fernand
Dear Serena, Thank you for your message. I am sorry you received your bag late. Could you kindly email us at [email protected] so that we can help you? Thank you. Have a great day! Dorine
3
/5
★★★☆☆
The design of the personalized can is very nice, the delivery fast; only disappointment, the can arrived slightly dented. A shame.
Céline
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are sorry that there was a problem with your delivery and we invite you to contact our customer service, so that we can offer you a solution. Wishing you a wonderful day, here's our e-mail address: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
This isn't my first order, and I've always been delighted with the products I've received. However, I'm disappointed with this one, especially the personalized bags: they're not the same size, one is smaller than the other, so I can't use it!
Ledda
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Answer from Petit-Fernand
Hello Madam and thank you for your order. We are sorry that you are not satisfied with the sizes of the bags. All our sizes are indicated on our website and can be chosen by the customer. Before validating your basket, we invite you to check the sizes you have chosen, because when checking your order, it seems that you have chosen different sizes. Please do not hesitate to contact our customer service department next time if you have any questions, by e-mail or telephone: [email protected] or 09 72 50 06 58 We wish you a very happy new year 2021! Sincerely, Marylin
2
/5
★★☆☆☆
Just a word delivery in 14 days????either the letter was lost or there was an oversight to send in 48h as indicated.
Invité
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Answer from Petit-Fernand
Hello , Thank you very much for your message and your order. All orders are produced and handed over to the postal services within 48 hours. They are franked at the priority rate and delivered to you by the Post Office within 2 to 6 working days. Sometimes the Post Office can take a little longer, especially during the holidays. We are delighted that you have received your order and wish you a very happy new year. Sincerely, Marylin
3
/5
★★★☆☆
Actually very nice labels... I have already ordered these for the 3rd time. Unfortunately, 1-3 didn't stick properly on the last order and 2-3 labels came off again straight after washing. Wasn't the case otherwise. But would buy them again and again.
Invité
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you had a problem with your labels. This is indeed not normal. We invite you to contact our customer service so that we can help you: [email protected] Mfg, Marylin
3
/5
★★★☆☆
Good for self-adhesive labels on objects, but iron-on labels don't hold.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you had a problem with the labels. Did you follow the instructions correctly? This is not normal and we invite you to contact our customer service, so that we can help you. Sincerely, Marylin Mail: [email protected]