/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
I had already bought labels from you and no problem, I recommended this year and this time all my labels come off in the wash despite a good use of installation and washing as indicated in your recommendations ... Thank you for what you can do cordially Agnès Porcher
Agnes
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry to hear that you had a problem with the labels, even though they were correctly applied. Please contact our customer service, so that we can find a solution for you. Please contact us by e-mail at: [email protected] Very nice day to you.
2
/5
★★☆☆☆
I have not been able to glue them even though I did it as indicated in the instructions.
Invité
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
The labels didn't hold. I had taken care to put them on correctly.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having trouble with your labels. This is not normal and should not happen. We invite you to contact our customer service, so that we can help you: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
I have no use for the heat-sensitive labels. They do not adhere to any school uniform garment. They are supposed to be for these types of fabrics . I have contacted you on IG and sent you pictures but have not heard back. Thank you
..
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
Shipping time not met, decent quality product.
Franz
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Answer from Petit-Fernand
Good morning, thank you for your feedback. Your order passed on Friday 25/12 was shipped by us on Monday 28/12. We did indeed experience postal-related delays during the holiday season, and although unrelated to our service, we are very sorry. We offer our sincere apologies and wish you a good day. Kind regards. Dorine
2
/5
★★☆☆☆
Still waiting for order
Invité
Answer from Petit-Fernand
Hello, thank you for ordering with Petit-Fernand UK! We are sorry you did not receive your order yet and invite you to contact our customer service in order to be able to help by e-mailing to: [email protected] Thank you very much and have a lovely day!
3
/5
★★★☆☆
I can't seem to unclip the cap for easy cleaning as shown in the video. Otherwise, the products are very good.
Charlotte P
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Answer from Petit-Fernand
Hello Charlotte! Thank you for your order! We are sorry that you have a problem with the product and we invite you to contact our customer service, so we can help you. Here's the e-mail: [email protected] ! Happy New Year 2021 to you! Sincerely, Marylin
3
/5
★★★☆☆
Even some labels come off after washing.
Marina Ramos
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Answer from Petit-Fernand
Hello Marina, Thank you for your order! We're sorry you're having a problem with your labels. The quality of our products as well as our customer service are very important to us and we invite you to contact our customer service, in order to find a solution. mailto: [email protected] Thank you, your C-MonEtiquette Team!
2
/5
★★☆☆☆
They're still as pretty as ever, but the quality is no longer up to scratch. I've been ordering for a few years now, and the last two times it's not the same, the plastic isn't the same quality, so it doesn't come off as well, they tear and don't hold up as well. It's sad because it was really, really good before. I hope you'll come back.
Joana
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Answer from Petit-Fernand
Hello Joana! Thank you for your order! We're sorry you're having a problem with your labels. The quality of our products as well as our customer service are very important to us and we invite you to contact our customer service, in order to find a solution. mailto: [email protected] Thank you, your C-MonEtiquette Team!
2
/5
★★☆☆☆
Ordered round labels and had a lot of trouble sticking them on without folds and as soon as there are folds they come off quickly. Already ordered rectangular labels and never had a problem.
Khadija
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
I'm very satisfied with the self-adhesive labels for objects and clothing. However, the thermo-adhesive labels for clothes do not stick at all! They came off after only 1 wash! I tried again, leaving my iron on longer, but the result was the same. I therefore strongly advise against this product. Otherwise, delivery was fast.
Remacle
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your thermos labels and we invite you to contact us by e-mail at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
I did not receive what I thought I would receive I wrote to customer service who never answered me This is the 1st time I am disappointed, I ordered several times without pbm S.
Invité
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Answer from Petit-Fernand
Hello Madam, Thank you for your order, but we're sorry you're disappointed. All messages are processed within 24 hours in chronological order. You will receive a reply as soon as possible. If not, please contact us again, as this would not be normal: [email protected]
2
/5
★★☆☆☆
I was delighted with my labels... until the first wash. Most of them come off halfway, even on cotton clothes. Disappointed in the end, I'm going to have to rewrite my baby's name on the store-bought labels, even though I originally bought these so I could cut them.
Invité
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Hello, Disappointed with my 2nd order, the labels don't stick very well to the objects.
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Bad product. Labels come off after the first wash.
Elenfermero Del Sombrero
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to help you, please send us an email to our email [email protected]. Cordially, Maialen
3
/5
★★★☆☆
Very pretty labels. It's a pity that they come off after the 1st wash at 30C when it's written that they can withstand washes up to 60. Thermo-glued at 200 as indicated, but with a rest period of more than 24 hours before the first wash.
Aj
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Cole on 1 in 3 garments despite strict adherence to the application procedure
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
Very pretty but doesn't last long on clothes
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
3
/5
★★★☆☆
The labels have started to peel off a few times.... the design is very nice but a bit expensive in relation to quality-price ratio.
Invité
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
Unfortunately, the cap on the purchased water bottle does not close...counting that it is to be used by a three-year-old, I think the product should be checked better before sending it to the customer...especially given the price and the relative expectations of such a medium-high product.
Lisa
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Answer from Petit-Fernand
Dear Lisa, Thank you for your message. I am sorry you encountered problems with the cap on your water bottle. Could you please write to our customer service department at: [email protected] so we can help you? Thank you and have a great day! Dorine
2
/5
★★☆☆☆
I received paper labels when I was looking for stick-on fabric labels. Perhaps I made a mistake with the product name?
Sophie
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Answer from Petit-Fernand
Hello Sophie, Thank you for your message and we apologize for the inconvenience. However, our labels are made from plastic to ensure that they stand up to washing. Best regards, Maialen
3
/5
★★★☆☆
Material purchased for Christmas gift and pre-Christmas decorations arrived by Epiphany. Certainly the evaluation is not positive.
Virginia
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Answer from Petit-Fernand
Good morning, I am sorry you received your order late. Could you kindly email me at : [email protected] with your order number so that I can help you and figure out what happened? Thank you. Have a good day. Dorine
3
/5
★★★☆☆
Great labels! Nice personalized gourd, but too fragile for a child. Despite a case, the varnish is already cracking and 2 stoppers have broken in 6 months...
Nous12avril2010
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Answer from Petit-Fernand
Thank you for your message. Please accept our sincerest apologies. In order to find a solution to your problem as quickly as possible, please send us an e-mail to [email protected] . Sincerely, Maialen
2
/5
★★☆☆☆
I have not received my order after almost 1 month and no update from petit fernand. I was really looking forward to my order, but under these circumstances I will not order or recommend again.
Alex
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order for us to help you and solve this problem, please send us an e-mail to [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
Very pretty but doesn't hold up to clothes. Frankly, I'm disappointed.
Laetitia
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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are sorry that you had a problem with your labels and we invite you to contact our customer service by email at: [email protected] , so that we can help you, as this should not happen. Sincerely, Marylin
2
/5
★★☆☆☆
The labels were badly cut, some plastic was sticking out, it was difficult to remove them, usually there are no problems but this time I was disappointed.
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are sorry that you had a problem with your labels and we invite you to contact our customer service by email at: [email protected] , so that we can help you, as this should not happen. Sincerely, Marylin
3
/5
★★★☆☆
Functional site, nice selection of products. product well packaged and delivered on time.
Mc
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Answer from Petit-Fernand
Thank you for your order and we are delighted that you are happy with our products and our service! So why only 3 stars? -:) Happy New Year to you! Your C-MonEtiquette Team
2
/5
★★☆☆☆
The labels are pretty because I've ordered them before, but this time I'm really disappointed. My son's birthday came and went a week ago and I still haven't received the new labels. I ordered them on December 17! Obviously I won't be needing them anymore. What a shame!
Invité
Translated review
Answer from Petit-Fernand
Hello Madam and thank you for your order! We're sorry you haven't received it yet and we invite you to contact our customer service, so we can look into it for you. Here's the e-mail: [email protected]
2
/5
★★☆☆☆
Many labels don't stick to different fabrics
Marques Manuela
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Answer from Petit-Fernand
Hello Madam, Thank you for your order, but we're sorry you're having problems with your labels. This is not normal and we invite you to contact us by e-mail at: [email protected], so that we can help you! Sincerely, Marylin
3
/5
★★★☆☆
The self-adhesive labels are perfect, they don't wash off and are very pretty, but the iron-on ones come off after only 2 washes ... I was really impressed, because they're really pretty!
Invité
Translated review
Answer from Petit-Fernand
Thank you for your order! We are sorry that you have a problem with the labels. This is not normal. We invite you to contact our customer service, so that we can help you by e-mail at: [email protected] Cdt, Marylin