/10
★★★★★
based on 126838 reviews published
★★★★★
based on 126838 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
A few of the stickers that stick directly to the labels on the clothes will come off in the washing machine and dryer. The same with the ones that stick on using the heat of the iron. We have used about 40 of them and a couple of each type have come off.
Invité
Translated review
Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
3
/5
★★★☆☆
The labels are valid. I only gave 3 stars because the day after ordering I got a promotional email of ?20%
Invité
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Answer from Petit-Fernand
Good morning, thank you for your comment. I am sorry you were not able to take advantage of our promotional code. So I would recommend you to subscribe to our newsletter, if not already done, so that you can be notified as soon as possible about our upcoming promotions 🙂 I am glad you were satisfied with our labels 🙂 Have a great day! Dorine
2
/5
★★☆☆☆
Thermo-adhesive labels come off after 1st wash. Very disappointed with the number of labels purchased. Sincerely
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having a problem with your labels and we invite you to contact our customer service department to help you: [email protected] Very nice day to you.
3
/5
★★★☆☆
We really liked the design, both the stickers for the clothes and the container for the food! ... But there are some stickers that didn't stick very well! And regarding the food container, after three days of using it, one of the tabs to open it broke!
Esther
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
It's a real shame that the labels come off after the first wash.
Invité
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are sorry that you have a problem with the labels. Did you follow the instructions correctly? If the problem persists, please contact our customer service department by e-mail at [email protected], so that we can help you. Sincerely, Marylin
3
/5
★★★☆☆
I ordered 3 caps. I've unpacked 2 out of 3 and it's the same: the cap is difficult to close. I think that's a bit of a shame because this cap is supposed to be closed by a child.
Invité
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Answer from Petit-Fernand
Hello Madam and thank you for your order! We are sorry that the cork is a bit hard and we invite you to contact us by email at: [email protected] so that we can help you. Very nice day to you. Yours, Marylin
3
/5
★★★☆☆
Pleasant, intuitive site, appreciable shipping speed. However, the labels are starting to peel off, even though they've been on for 15 days... we're disappointed with the quality.
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your order! We're sorry you're having trouble with your labels. This is not normal and we invite you to contact our customer service department so that we can help you: [email protected] Very nice day to you.
2
/5
★★☆☆☆
The heat adhesive labels on the clothing peel off very easily. Even following the instructions for use and even trying to iron more, they have not even lasted 2 weeks.
Invité
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Answer from Petit-Fernand
Good morning, I ask you to accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
The product is great. But it was really annoying that an offer with a discount was sent shortly after my order.
Invité
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Answer from Petit-Fernand
Hello and thank you for your order! We understand your annoyance. However, we regularly make offers and to receive them, you can either subscribe to our newsletter on our homepage or follow us on Facebook:) We wish you a happy new year 2021! Stay healthy! Mfg, Marylin
3
/5
★★★☆☆
I'm disappointed, I thought I'd receive labels to stick directly onto the fabric as before, but instead I received some sort of paper labels that don't stick directly onto the fabric but onto the product label. This is for my mother-in-law in Ephad, for the staff it's more practical on the fabric and my mother-in-law can't stand product labels that prick her and so I cut them off.
Jo P
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Answer from Petit-Fernand
Thank you for your message and your interest in our products. We manufacture several types of labels: - iron-on garment labels to be applied to all lint-free fabrics that can withstand heat up to 200°C: https://www.c-monetiquette.fr/etiquettes-thermocollantes-vetements - self-adhesive garment labels to be applied to washing instruction and brand labels (unless they are made of fabric): https://www.c-monetiquette.fr/etiquette-autocollant-marquer-vetement as well as packs with different labels. Don't hesitate to contact our customer service for more information by e-mail at: [email protected] Have a nice day, Marylin
3
/5
★★★☆☆
I'm delighted with the pack: quality/price but it's a shame that the iron-on labels don't stick to all types of material.
Audrey
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Answer from Petit-Fernand
Hello Audrey and thank you for your order. We are delighted that you are delighted with the pack. Iron-on labels fit most materials, except synthetics (nylon, fleece, etc.) as they are ironed on. As an alternative, you can use our self-adhesive labels, which you attach to the labels on all garments. Should you require any further information, please do not hesitate to contact us by e-mail at: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
The labels and cotton bag are very nice.... Too bad they were a Christmas present and arrived late.... Moreover, in two different shipments. The sack arrived late in January. I understand the problems due to the pandemic and Christmas load, but I would have expected at the very least an apology for the delay and separate shipment. Instead, I had to write to customer to inquire about my order. This seems unprofessional at the very least.
Serena F.
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Answer from Petit-Fernand
Dear Serena, Thank you for your message. I am sorry you received your bag late. Could you kindly email us at [email protected] so that we can help you? Thank you. Have a great day! Dorine
3
/5
★★★☆☆
The design of the personalized can is very nice, the delivery fast; only disappointment, the can arrived slightly dented. A shame.
CĂ©line
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We are sorry that there was a problem with your delivery and we invite you to contact our customer service, so that we can offer you a solution. Wishing you a wonderful day, here's our e-mail address: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
This isn't my first order, and I've always been delighted with the products I've received. However, I'm disappointed with this one, especially the personalized bags: they're not the same size, one is smaller than the other, so I can't use it!
Ledda
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Answer from Petit-Fernand
Hello Madam and thank you for your order. We are sorry that you are not satisfied with the sizes of the bags. All our sizes are indicated on our website and can be chosen by the customer. Before validating your basket, we invite you to check the sizes you have chosen, because when checking your order, it seems that you have chosen different sizes. Please do not hesitate to contact our customer service department next time if you have any questions, by e-mail or telephone: [email protected] or 09 72 50 06 58 We wish you a very happy new year 2021! Sincerely, Marylin
2
/5
★★☆☆☆
Just a word delivery in 14 days????either the letter was lost or there was an oversight to send in 48h as indicated.
Invité
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Answer from Petit-Fernand
Hello , Thank you very much for your message and your order. All orders are produced and handed over to the postal services within 48 hours. They are franked at the priority rate and delivered to you by the Post Office within 2 to 6 working days. Sometimes the Post Office can take a little longer, especially during the holidays. We are delighted that you have received your order and wish you a very happy new year. Sincerely, Marylin
3
/5
★★★☆☆
Actually very nice labels... I have already ordered these for the 3rd time. Unfortunately, 1-3 didn't stick properly on the last order and 2-3 labels came off again straight after washing. Wasn't the case otherwise. But would buy them again and again.
Invité
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Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We are sorry that you had a problem with your labels. This is indeed not normal. We invite you to contact our customer service so that we can help you: [email protected] Mfg, Marylin
3
/5
★★★☆☆
Good for self-adhesive labels on objects, but iron-on labels don't hold.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you had a problem with the labels. Did you follow the instructions correctly? This is not normal and we invite you to contact our customer service, so that we can help you. Sincerely, Marylin Mail: [email protected]
2
/5
★★☆☆☆
I had already bought labels from you and no problem, I recommended this year and this time all my labels come off in the wash despite a good use of installation and washing as indicated in your recommendations ... Thank you for what you can do cordially Agnès Porcher
Agnes
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Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry to hear that you had a problem with the labels, even though they were correctly applied. Please contact our customer service, so that we can find a solution for you. Please contact us by e-mail at: [email protected] Very nice day to you.
2
/5
★★☆☆☆
I have not been able to glue them even though I did it as indicated in the instructions.
Invité
Translated review
Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
The labels didn't hold. I had taken care to put them on correctly.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having trouble with your labels. This is not normal and should not happen. We invite you to contact our customer service, so that we can help you: [email protected] Cdt, Marylin
2
/5
★★☆☆☆
I have no use for the heat-sensitive labels. They do not adhere to any school uniform garment. They are supposed to be for these types of fabrics . I have contacted you on IG and sent you pictures but have not heard back. Thank you
..
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Answer from Petit-Fernand
Good morning, Thank you for your message and please accept our sincere apologies. In order to be able to help you, please send us an email to our email [email protected]. Cordially, Maialen
2
/5
★★☆☆☆
Shipping time not met, decent quality product.
Franz
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Answer from Petit-Fernand
Good morning, thank you for your feedback. Your order passed on Friday 25/12 was shipped by us on Monday 28/12. We did indeed experience postal-related delays during the holiday season, and although unrelated to our service, we are very sorry. We offer our sincere apologies and wish you a good day. Kind regards. Dorine
2
/5
★★☆☆☆
Still waiting for order
Invité
Answer from Petit-Fernand
Hello, thank you for ordering with Petit-Fernand UK! We are sorry you did not receive your order yet and invite you to contact our customer service in order to be able to help by e-mailing to: [email protected] Thank you very much and have a lovely day!
3
/5
★★★☆☆
I can't seem to unclip the cap for easy cleaning as shown in the video. Otherwise, the products are very good.
Charlotte P
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Answer from Petit-Fernand
Hello Charlotte! Thank you for your order! We are sorry that you have a problem with the product and we invite you to contact our customer service, so we can help you. Here's the e-mail: [email protected] ! Happy New Year 2021 to you! Sincerely, Marylin
3
/5
★★★☆☆
Even some labels come off after washing.
Marina Ramos
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Answer from Petit-Fernand
Hello Marina, Thank you for your order! We're sorry you're having a problem with your labels. The quality of our products as well as our customer service are very important to us and we invite you to contact our customer service, in order to find a solution. mailto: [email protected] Thank you, your C-MonEtiquette Team!
2
/5
★★☆☆☆
They're still as pretty as ever, but the quality is no longer up to scratch. I've been ordering for a few years now, and the last two times it's not the same, the plastic isn't the same quality, so it doesn't come off as well, they tear and don't hold up as well. It's sad because it was really, really good before. I hope you'll come back.
Joana
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Answer from Petit-Fernand
Hello Joana! Thank you for your order! We're sorry you're having a problem with your labels. The quality of our products as well as our customer service are very important to us and we invite you to contact our customer service, in order to find a solution. mailto: [email protected] Thank you, your C-MonEtiquette Team!
2
/5
★★☆☆☆
Ordered round labels and had a lot of trouble sticking them on without folds and as soon as there are folds they come off quickly. Already ordered rectangular labels and never had a problem.
Khadija
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
I'm very satisfied with the self-adhesive labels for objects and clothing. However, the thermo-adhesive labels for clothes do not stick at all! They came off after only 1 wash! I tried again, leaving my iron on longer, but the result was the same. I therefore strongly advise against this product. Otherwise, delivery was fast.
Remacle
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Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your thermos labels and we invite you to contact us by e-mail at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!
2
/5
★★☆☆☆
I did not receive what I thought I would receive I wrote to customer service who never answered me This is the 1st time I am disappointed, I ordered several times without pbm S.
Invité
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Answer from Petit-Fernand
Hello Madam, Thank you for your order, but we're sorry you're disappointed. All messages are processed within 24 hours in chronological order. You will receive a reply as soon as possible. If not, please contact us again, as this would not be normal: [email protected]
2
/5
★★☆☆☆
I was delighted with my labels... until the first wash. Most of them come off halfway, even on cotton clothes. Disappointed in the end, I'm going to have to rewrite my baby's name on the store-bought labels, even though I originally bought these so I could cut them.
Invité
Translated review
Answer from Petit-Fernand
Hello! Thank you for ordering from C-MonEtiquette! We are very sorry that you had a problem with your labels and we invite you to contact us by email at: [email protected], so that we can help you, as this should not happen. Your C-MonEtiquette team!