9.2/10
★★★★★
based on 51281 reviews published

Latest customer reviews

2 /5
★★☆☆☆

They peel off very quickly for my taste if you put it on clothes that are not washed very well, but if you stick it on clothes that need to be washed a lot, it will peel off in no time.

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Sara Lopez
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Answer from Petit-Fernand
Hi Sara, We would like to send you the order again, because it is not normal that they have come off. You can contact us by email or by phone 🙂 Regards
4 /5
★★★★☆

Good quality flask, but the color chosen for personalizing the first name is disappointing: it doesn't match the color on the site. A preview could have avoided disappointment. Not dramatic, but at almost 30 a gourd (including shipping), we deserve better!

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Kristdll
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5 /5
★★★★★

Fast shipping to the Canary Islands! Perfect? thank you very much

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Yenifer Ojeda González
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Answer from Petit-Fernand
I'm glad!!!!!! Greetings!
5 /5
★★★★★

I ordered a thermal water bottle, a lunch box (gorgeous with all the compartments and cooler loaf) and item labels...beautiful items and excellent service! Kudos!

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Anna B.
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Answer from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
5 /5
★★★★★

Too top-notch, fast, neat and super-easy to use. You can choose from well-thought-out packs or labels of your choice: large, small, iron-on, sticky, even special ones for shoes. You can choose the size, e.g. "mini" is great for crayons and felt-tip pens. Each child chooses his or her own design, motif and color. One free sticker page per order. Fast delivery. Access to coloring pages, games and crafts on their site. What fun!

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Christiane Peeters
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Answer from Petit-Fernand
Superb!!!! Your message makes us very happy. We thank you for your confidence. Very nice day
5 /5
★★★★★

Really very fast shipping, unfortunately I made a mistake when ordering and had good contact with the company straight away. It was sorted out and fixed very quickly which I'm really pleased about, I'd be happy to do it again and I can only recommend it to others!

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Sarah R.
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5 /5
★★★★★

Very good product, fast delivery thank you

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Sandrine Bauchire
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Answer from Petit-Fernand
Thank you very much Sandrine 🙂
2 /5
★★☆☆☆

Today, August 8. Order placed on July 30. Still not received. Tracking blocked. 50.97 debited. Are you serious? Or should I estimate the amount paid as lost. 2 emails sent to the customer support reply. Do you really exist? Please explain!

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Lolo78
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Answer from Petit-Fernand
Hello , We're sorry we haven't been able to answer your request. We invite you to contact us by phone to help you as soon as possible. Have a nice day!
5 /5
★★★★★

Great product

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Corneil
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Answer from Petit-Fernand
Thanks for your feedback 🙂
5 /5
★★★★★

Fantastic easy to use website. Beautiful stickers in a handy booklet to keep spares safe! Highly recommend

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Abigail F.
5 /5
★★★★★

Very beautiful stickers and very knowledgeable staff

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Ilaria C.
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Answer from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
5 /5
★★★★★

Good product, great customer service.

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Gabriella B.
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Answer from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
5 /5
★★★★★

I've been ordering from this site for two years and I'm very satisfied: quality, fast delivery, wash-resistant.

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Caroline
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1 /5
★☆☆☆☆

Very long delivery times and often incomplete orders 🙁

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Pamela Verliefden
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Answer from Petit-Fernand
Hello Pamela, We are sorry for the delay in delivery. If your order has arrived incomplete, please contact us by email so that we can help you. Have a nice day!
5 /5
★★★★★

All very well

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Leencq
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Answer from Petit-Fernand
Great 🙂
3 /5
★★★☆☆

Nice selection of labels and simple design and the delivery time was as promised. Unfortunately, the iron-on labels do not stick to the clothes despite following the instructions exactly. They peel off after the first wash and the corners are already coming loose again on unworn clothes. I hope that at least the labels for the shoes hold as promised.

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Annika
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Answer from Petit-Fernand
We are sorry to hear that your labels are peeling off - of course this should not happen! Are you sure you have followed all the instructions for use? https://www.esistmeins.de/etiketten-kleben-aufbuegeln Set the iron to 200°C (cotton/linen setting, no steam) and wait a few minutes before using it. Ironing labels are applied directly to the garment. Caution: avoid elastic areas and seams. If all the instructions for use have been followed and the problem persists, please send us photos of the labels that are not sticking and of the item to which you want to apply the labels. We will then be able to better understand the problem and help you further.
5 /5
★★★★★

I ordered from them for the first time last year and the stick on name labels have lasted all year! They have not faded or started to come off. I have ordered again this year. Very happy 🙂

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Roseanne
5 /5
★★★★★

The most fantastic labels. They never come off or fade. Also excellant customer service !

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Hoxton B.
1 /5
★☆☆☆☆

Order never received after a week I sent an e-mail to customer service. They replied with a standard e-mail telling me to wait 6 working days, which was already the case, even though I had given them my order number and the date. So 3 complaint emails and no reply, but I was charged the same day. I won't be recommending them again because of the lack of communication in the event of a problem. I lost 12 and have to buy labels for the new school year. I hesitated with the "à qui s" site and should have ordered from them.

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Sarah
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Answer from Petit-Fernand
Hello Sarah, We're very sorry to read your message. Free standard shipments arrive between 2 and 6 working days, and can sometimes be a few days late due to unforeseen events at the Post Office. Please do not hesitate to contact us by phone so that we can help you.
1 /5
★☆☆☆☆

After placing two orders I had to get a refund because they never arrived.

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Sara De Torres
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Answer from Petit-Fernand
We apologize again for this shipping incident. Regards
2 /5
★★☆☆☆

Labels do not always hold after washing. Received package much too late. Shipment took too long.

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Jennessy Gruchy
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Answer from Petit-Fernand
Hi Jennessy, We have just contacted you by email to help you with your latest order. Have a nice day!
5 /5
★★★★★

Very serious company, the product I still can't say how long lasting it is, but in the meantime aesthetically it looked good on me! Shipping with simple priority, so watch the box.....

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Tania P.
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Answer from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
1 /5
★☆☆☆☆

It is the first time I buy online and I do not have a tracking of the order.on the web it says that my order is finalized since July 25. Last year I bought them in another online store and it didn't even take them two days. Why do they advertise something that is not true at all? I have been using them for a long time and I am very pleased with the quality of the products I have received. Totally reportable.fraudulent company.

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Lidia Andreu
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Answer from Petit-Fernand
Hi Lidia, We responded to you yesterday by email, informing you that your order would arrive around August 6, with a lead time of 2 to 10 business days. We are sorry that you have to wait, as it is a standard shipment. We hope you will receive it very soon. Stay tuned, because they arrive directly to your mailbox 🙂
5 /5
★★★★★

Bottle caps are not easy for small children, I'm delighted to see that a screw-on model is now available!!!! 🙂

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Sophie
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Answer from Petit-Fernand
Many thanks 🙂
2 /5
★★☆☆☆

Two stars only because they respond to emails. There is a lot of competition in this area, more than someone like me not receiving labels. Ordered and paid for 50 pieces on July 16. To date nothing

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Doria
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Answer from Petit-Fernand
Good morning Doria, we are sorry to hear about this cosn delivery anomaly by the postal service. Please feel free to contact us via email and we will find an appropriate solution. Have a good day ?
5 /5
★★★★★

I have been ordering from this site for several years and I am very happy with it. Not only because the labels, unlike others ordered on other sites, do not come off and stay in the clothes and objects firmly, but also because of the seriousness with which everything is handled. Friendliness, helpfulness, professionalism and seriousness are their prerogative. The labels have crazy quality and although, perhaps, there are cheaper ones, it is not worth changing because these are light years superior in quality from the others! Order here and you will not regret it

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Paola R.
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Answer from Petit-Fernand
Dear Paola, Thank you for sharing your experience. Have a great day and see you soon! ?
5 /5
★★★★★

Very nice product and well made, beyond expectations. Very kind, I had a problem with the shipment not arriving and they immediately resent the order.

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Roberta S.
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Answer from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
1 /5
★☆☆☆☆

I ordered my labels and paid 2 weeks ago, still haven't recieved them?

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Tracy
Answer from Petit-Fernand
Thank you very much for choosing Petit-Fernand! We are sorry that you have not yet received your order. It is possible that it got lost in the transit. Please, contact our customer service for the replacement or refund.
1 /5
★☆☆☆☆

Regrettably !!!! I do not recommend it and of course never again. I placed an order on 07/07 and I'm still waiting for it, I'm waiting for them to answer my mail and the phone that does not exist. I think it's a shame. Not recommended.

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Flory Marzan
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Answer from Petit-Fernand
Hello Flory, I reconfirm that we will resend your order in the next 48 hours. Please let us know as soon as you have it, we apologize again for this delay in delivery. Regards
5 /5
★★★★★

Very satisfied!!! Today I placed my second order. My first order was last year, I ordered stickers for my daughter for kindergarten. Now I ordered for my daughter again and for my son too. I let them pick out the motifs themselves. They're very happy and so am I. Will order again when I need stickers ??????

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Katerina G.
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5 /5
★★★★★

I had a problem when making the labels because I didn't realize I wrote it wrong and they solved it right away without any problem.

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Alejandra Guzmán Torres
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Answer from Petit-Fernand
Thank you Alejandra 🙂
1 /5
★☆☆☆☆

VOID BECAUSE LABEL NOT RECEIVED AFTER 1ST CLAIM I REQUEST REFUND

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Candela Louis
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Answer from Petit-Fernand
Hello Louis, Following our telephone call, I can confirm that your order has been returned. Have a nice day!
5 /5
★★★★★

Ordered last week. They arrived extremely quickly and look great. 2nd time ordering and they still maintain great service and great product. I recommend

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Customer
5 /5
★★★★★

Great team and product as requested. Fast delivery Excellent discovery

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Denis
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Answer from Petit-Fernand
Merciiiii 🙂
5 /5
★★★★★

Products conform to the description very pretty rendering. Delivery in 1 month

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Pauline
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2 /5
★★☆☆☆

Made order on July 16,to date nothing has arrived. I wrote to the customer service ,they replied that they were sorry for the disservice caused by the postal services,I requested either a refund or again a postponement of the order since I had already paid and never received anything. They rescheduled my order on the 28th and today August 2 they finally arrived. I am sorry that they outsource shipments to the post office which is more times the mail does not arrive than the times it does. I don't blame Petit because it didn't arrive the first time,but I recommend them to change couriers.

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Giovanna
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Answer from Petit-Fernand
Good morning Joan, We are sorry to hear about this unpleasant experience with the postal service. Despite not depending directly on us we will provide a solution to this inconvenience. Good day Alessio, Customer Service
1 /5
★☆☆☆☆

The shipping time does not match the stated time. I placed an order on 6/07/2022 on 1/08/2022 I did not receive it and the customer service did not explain. He simply indicated that the delivery time is maximum 10 working days (too bad it has been almost twice as long).

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Claudia M.
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Answer from Petit-Fernand
Good morning Claudia, We are sorry for this delivery anomaly. I have sent you an email in order to verify that the address entered when ordering is correct. I remain available and wish you a good day. Alessio, Customer Service
1 /5
★☆☆☆☆

I ordered 3 isothermal bottles for my children and also purchased 3 coloured lids. One of the original black lids didn't work from the offset, it just kept spinning round so it was clearly faulty. The second original black lid broke within 48 hours just from opening and closing the lid. The third original black lid has also started to just spin around and not lock. As I had bought 3 extra coloured lids, I put them on instead. All 3 within a few weeks are not working properly. My 5 and 3 year old cannot use these bottles by themselves because of this problem. The drinking mechanism (twist in the direction of the arrow) is tough for children and the lid doesn't close until the child has closed this mechanism. The bottles themselves are a lovely design but they are now useless to us with broken lids that don't work so i've effectively wasted almost £100. I contacted the company but got no reply. Update: Thank you for replying. I would like new lids otherwise the bottles are useless without lids.

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Customer
Answer from Petit-Fernand
We are extremely sorry to hear that you received the faulty lids! We can refund you the products or resend the items again. Please, let us know which option do you prefer by replying to our email. We generally need 24 hours to answer during the week and we are off on weekends. Our apologies for inconvenience!
3 /5
★★★☆☆

I'm really pleased with the fabric snack bags and the labels to stick on school supplies. Very good quality and very pretty! On the other hand, I'd strongly advise against iron-on labels for clothes ... after several years with a competitor's brand, I wanted to change models (always very pretty) but the labels come off in the first wash (I stuck them on properly). I'm really disappointed with this product!

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Emilie
Translated review
Answer from Petit-Fernand
Hello Emilie, Thank you for taking the time to send us all this information. Please give us a call and we'll be happy to help you with the iron-on products. Have a nice day!
5 /5
★★★★★

Products correspond perfectly to the choices made when ordering and received promptly...

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Aurelien Jonckheere
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Answer from Petit-Fernand
Thank you very much Aurélien!