Reviews Petit-Fernand

Hello, the labels I bought don't stay on the clothes at all, despite the procedure I followed to the letter. I regret my purchase. Sincerely

Hello my name is Liliana Sousa I placed an order with you with the number 1001305949... The problem is that until today I have not received the order I tried to Apple your service and nobody picks up the phone. Nor does anyone call back to find out if the order has arrived or not, even though this is the second time I have called you regarding my order. The lady I spoke to told me to wait until Tuesday. The problem is that until today I haven't received anything... thank you very much, I look forward to hearing from you. Sincerely Liliana Sousa

Too bad you can't give less than 1 star! My order of 14/10/2020 as of today 10/11/2020 has still not arrived...and they replied that the problem is not with them but with the delivery service. Too bad that the payment, made immediately at the time of the order, also includes shipping.

.. the product purchased I think is good.... Too bad it never arrived at its destination and customer service remains silent to my requests.

I never got the package!

I still have not received my order.we were supposed to receive it in 3 days.it has now been 3 weeks.thank you for doing what is necessary.

Orders do not arrive when the bulk is larger than an envelope

I am still waiting for an order that I had to place a second time because apparently my first order got stuck at the post office. Thank you

Bland colors. Small bag capacity. Very disappointed by the products.

These are easy to order and customisable but the iron on labels don't work at all!! I tired them on the clothing direct (as instructed) and the tags. They were better on the tags but still come off after a few washes. i contacted customer service but they were very unhelpful.

I ordered 2 water bottles a little over a year ago. They were used once a week for sports. The first one fell from a height of 30-40cm and the paint jumped. The second fell from the gym bench (kindergarten height) onto the vinyl floor: the result was a broken cork. Suffice to say, I was already very disappointed! Now the bottles are used every day, and they're all broken and dented. I'm really disappointed with the quality and sturdiness.

My shipment arrived at a completely wrong address despite being listed correct on the envelope. It was only through the kindness of the person who received my letter that I was able to recover my order.

The product never arrived

I still haven't received my order it's been more than 3 weeks see 4??????

Hi, unfortunately the labels came off right away. I attached them, following the instructions ( paper and hot iron- no steam- 12 sec) but nothing. Some did not even make it to the first wash. To date they have all come off. I have written to customer service and am waiting for a reply .

I did not receive my order

I ordered and still haven't received my labels! It's not for lack of reminding, no answer!

N I never received stickers. I paid for something I never received. Disappointed

I can't evaluate I haven't received anything. I am very dissatisfied. Because 3 mails sent and no answer to the last two mails sent.

The box meal is deformed and the label on the lid comes off after 3 uses. Product of a certain price which is not up to scratch.

I was not satisfied. Everywhere it says ready in 48 hours but after 2 weeks there were still no stickers. After I contacted the service center, the stickers were sent to me, even after a week. Kindergarten has already started and I had to label everything differently. So the stickers are now unused. It's a shame, I think they're nice, but if you have to wait so long for them, the joy fades.

It seems to be the usual, two months after placing the order I still have not received the order, according to them they do not understand what could have happened, I checked the address (it was correct), and I'm still waiting, it's been fifteen days... Refrain from buying from this company, despite the coolness of the product.

Nice labels received on time, but they don't stick at all despite following the instructions! Too bad...

The delivery sucks! It's been 2 months since I ordered from you

Order did not arrive after more than 10 days, biblical waiting time and no possibility of marking the shipment.

I did not like the customer service at all. There was an error in the address, when ordering I made the change of address and for some reason that change was only made in billing address, in short I never got the labels, obviously, and not only have not given me a solution but also have been super disrespectful and have answered me disrespecting me, I love the product they have, I ordered it previously and thought to continue doing so, but with this background and treatment to my person, sincerely I was removed the desire to continue visiting the page and buying from them.

Good afternoon... A few months ago I bought a personalized water bottle...for my daughter (important), I received 2000589061, order 2000707142, a few days ago I have started to use it and I have noticed that a few hours after containing the water, it smells musty, wet, my question...what kind of steel used to make these bottles?...I do not think it is normal to smell like that...I do not think that steel meets the conditions to contain drinking water, or other liquids that are to consume.... I remember that I waited a long time for the shipment to arrive, that I claimed it at the time and now this happens...it was 28 euros between expenses and price of the flask...I ask for my money back, thank you...I am waiting for a reply.

Horrible problem solver. I ordered labels and another item. I did not receive it in 2 attempts to ship it and they did not follow up on any of them. It's a lie about priority shipping because if so they will let you know that it is going to arrive or they would have control...their response? That they cannot control the incidences. After weeks of waiting in the 2nd attempt knowing that I had already claimed neither did different shipping with tracking and when I claim at least the shipping costs they tell me that they also lose. We go nefarious management, did not ask did not control and after 2 months of waiting almost their solution was to remove me from the middle ... return the money and goodbye. So I did ... and in less than 1 week I had better stickers for clothes in my house with real priority shipping. I had not tried stickers but now I compare and better quality presentation and shipping service.

Unfortunately, I have to give a negative review. The water bottle itself is very nice and well made but using it is really difficult. My daughter, who is almost 5 years old, cannot even open the outer cap, let alone turn the safety valve. You have to exert a lot of force and it is already difficult for an adult. I had already written an email explaining the problem and asking if I could change the product, perhaps to the can, which is perhaps easier to open; but the response was that for safety and to avoid drips, the opening has to be that way. Too bad there is neither a photo nor a video on the website, however, where you can see the type of opening; they should say explicitly that the use is not suitable for children! It is really a pity, I spent money unnecessarily.

Order placed at the end of August, received on October 30th! I had to make several complaints, even "get angry", for them to deign to reply to my numerous emails... And not even a small commercial gesture! It's a real shame, because the labels are so pretty, but I'm sure that for my son's next school year, I'll go to another site.

Order paid for and NEVER arrived!!!!!

Not satisfied with the iron-on labels, they come off in the first wash, although I have followed the instructions.

It's been two months I'm still waiting !!! Unheard of!

I have not received my order. No news =(

Delivery in a very short time ...

Very disappointed by this bottle. I bought one for my son and one for my daughter and after a month of school the stopper is already broken. The water flows anywhere and leaks.

I feel sorry for you because I have been buying these labels for 4 years and they have always been great but I don't know why this last purchase is so bad. They have all peeled off in the first wash or even before washing. The quality has gone down a lot.

I'm very disappointed with these iron-on labels. I bought them thinking they'd hold up better than the self-adhesive ones, but after two or three washes, they come off one after the other. I don't understand it, even though I followed the instructions to the letter. Unfortunately I can't recommend this brand.

Poor quality, the labels come off after two to five washes in the washing machine. I strongly advise against this.

I was very disappointed with the iron-on labels, which came off one after the other after just one wash, even though I followed the instructions to the letter and the labels were stuck on well before washing, so for me it was a bad experience, unfortunately.