/10
★★★★★
based on 125931 reviews published
★★★★★
based on 125931 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
I ordered labels with a delivery charge of 9.50 for delivery in 24 hours. My label sent the labels very quickly, but the delivery man took more than 24 hours to deliver. Fortunately, my label was willing to reimburse me.
Marie-claude Colombo
Translated review
3
/5
★★★☆☆
Ordered on August 30th with a promise of delivery by September with Chronopost, received on September 11th even orders shipped from China arrive faster.
D Lapeyre
Translated review
2
/5
★★☆☆☆
The labels are pretty. However, I was very disappointed from the first wash, they don't hold. I usually order from another site but I wanted to try yours.
Anonyme
Translated review
2
/5
★★☆☆☆
I'm very disappointed with the labels. It's almost impossible to remove them without damaging them ... What's more, the first time I washed a garment with a label, it didn't stand up to washing... Very disappointed
Myriam
Translated review
2
/5
★★☆☆☆
I ordered a water bottle with my son's name engraved on it. The name started to fade after barely a week of use.
Anne Dupont
Translated review
2
/5
★★☆☆☆
Order placed on 28/08 evening and delivery only on 4/09 although I had chosen a collection point to receive my labels more quickly.
Sonia Ruelle
Translated review
2
/5
★★☆☆☆
The iron-on labels do not work well. As much as I insist they almost all come off when the garment is washed. Now I bought the stickers and it seems to be a little better.
Laura Candal Fariña
Translated review
2
/5
★★☆☆☆
Order placed on 01/09, delivery expected in 3 working days, here we are on 16/09 and still no delivery. Not possible to track the delivery because no elien for tracking and no return to my complaint. I will give a notice if I receive my parcel or not to note the item.
Isma
Translated review
2
/5
★★☆☆☆
I was disappointed with my first order, the iron-on labels peeled off after the first machine wash. Quite the opposite of what I had read... I don't think I'll do it again.
Cindy Basle
Translated review
Answer from Petit-Fernand
Hello, We are very sorry to hear that you are disappointed with your first order. It is unfortunate that the iron-on labels did not meet your expectations and peeled off after the first wash. We have contacted you directly to resolve the iron-on label problem. We hope to find a satisfactory solution for you. The C-MonEtiquette team
3
/5
★★★☆☆
Hello, I find them a little less sticky than the previous ones (from two years ago). This concerns the labels for objects, not having recommended those for clothes I don't know if they are concerned.
Alybaba
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that the object labels did not meet your expectations in terms of retention. We've taken note of your comment about the quality compared with previous years. To better understand the problem, could you please send us some photos of the labels in question to [email protected]? This will help us identify the cause of the problem and find an appropriate solution. The C-MonEtiquette team
2
/5
★★☆☆☆
The order was quickly received but the labels quickly came off too.... Not great! maybe they should be wider ...
Philippe B.
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback regarding the labels. We're sorry to hear that they peeled off quickly after receipt. We will contact you directly to discuss this issue and find an appropriate solution. In the meantime, if you have any further questions or concerns, please let us know. The C-MonEtiquette team
3
/5
★★★☆☆
The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...
Mélissa Ferreira
Translated review
Answer from Petit-Fernand
Hello, I've just contacted you to discuss the problem you've encountered with the iron-on labels. It is indeed unfortunate that these labels do not meet your expectations and peel off after washing. All the best, The C-MonEtiquette team
3
/5
★★★☆☆
They came off in wash and became very sticky but the picture is good washed in cold too
Mr U.
3
/5
★★★☆☆
The work and the workplace itself are very pleasant. The only downside is one of the managers. I don't know if the supervisors have any management training, but as an employee you get the feeling that they don't. You can feel it in the way they talk and manage the team. You can feel it in the way they talk and manage the team. Phrases like "I'm disappointed in you", "If your knee really hurt, you wouldn't be able to walk, so that's no reason not to come", "Since you're only pretending to work" can't come from the mouth of a superior. A manager is supposed to give feedback by showing the right way of doing things and explaining why other ways of doing things are not the right ones. All this without letting emotions speak for themselves, because the human element should be at the center, not the emotional. These behaviors have driven people away, and I've thought about it myself. I understand that a company that operates on a seasonal basis, and therefore with a fast-moving team, prefers to keep supervisors who know the work and are involved, but that can't excuse these behaviors, and in any case it can only harm the company in the long term (in my humble opinion).
Marine Dumand
Translated review
3
/5
★★★☆☆
I used to use another brand, but I wanted to try this one and unfortunately I'm very disappointed. After the 1st wash at 30°C, the labels were already peeling off, even though I had followed the instructions carefully...
Khadi
Translated review
Answer from Petit-Fernand
Hello, We have received your message and would like to assure you that one of our operators is currently processing your request with all due attention. We fully understand your situation and are doing everything in our power to find a solution that will meet your expectations. Thank you for your patience and understanding. We hope to be able to resolve this problem satisfactorily as soon as possible. The C-MonEtiquette team
3
/5
★★★☆☆
The backpack is not suitable for toddlers. It's written for ages 3 and up, but I'm looking for a more suitable one.
Marion Idier
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback regarding the backpack. We're sorry to hear that it doesn't meet your expectations in terms of adaptability for toddlers. We have indeed indicated that the backpack is recommended from the age of 3, but we understand that each child has specific needs. Thank you again for your comments and understanding. The C-MonEtiquette team
3
/5
★★★☆☆
Then considering the misunderstandings there were, with the failure to send the personalized bag and the name on the water bottle ruined only after one day, and the immediate resolution provided by petit Fernand I can say that I am quite satisfied with the service.
Michela
Translated review
Answer from Petit-Fernand
Dear Michela, Thank you for your comment and for your understanding regarding the misunderstandings that occurred. We are glad to know that despite the initial difficulties, the resolution provided by Petit Fernand helped to meet your expectations. Your satisfaction is paramount to us and we are constantly striving to improve our service. If you have any further needs or questions, please do not hesitate to contact us. See you soon, Chiara, Petit-Fernand
3
/5
★★★☆☆
Unstuck on 1st wash when washed at 30 and on short cycle
Astrid Sambou
Translated review
Answer from Petit-Fernand
Hello, I'm sorry to hear that you've had problems with the labels. We will contact you directly to understand what happened and find a solution. Thank you for your patience and understanding. The C-MonEtiquette team
3
/5
★★★☆☆
Perfect, next time I'll add the name next to it.
Jade
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback! We are delighted that you are satisfied with your order. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Ordered iron-on labels, very disappointed, after two washes, half of them have already peeled off... even though I followed the instructions to the letter.
Sokette
Translated review
Answer from Petit-Fernand
Hello, We are sorry to hear that the labels are not holding. This is totally abnormal. In order to better understand what could have happened, could you please send us photos of the labels concerned to [email protected]? We will be happy to help you find a solution to this problem. Thank you for your feedback.
3
/5
★★★☆☆
I find it very practical, I love the different labels. The booklet system is also very well done. Honestly, everything is good and the shipping is fast too. But I find that the labels don't hold on certain garments like jeans and certain materials. I'm a bit disappointed, I have a dozen that didn't last two weeks, so I'm going to have to recommend some. It bugs me because it's for my twins who are in kindergarten, I really like the labels. Do you have a buffer system?
Maeva B
Translated review
Answer from Petit-Fernand
Hello, I'm delighted that you find the labels practical and that you like the booklet system and the fast delivery. I'm sorry to hear that some of the labels don't fit on certain garments, especially jeans. I've just contacted you privately about your labels. All the best, The C-MonEtiquette team
2
/5
★★☆☆☆
Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.
Mvv
Translated review
3
/5
★★★☆☆
The site is very good and delivery very fast. On the other hand, I find that the labels do not peel off easily from the backing and are damaged before being used.
Clara Vieil
Translated review
Answer from Petit-Fernand
Hello, Thank you for your positive comments about our site and the speed of delivery. I'm sorry to hear that you encountered problems with the labels. We will contact you directly to understand what happened and find a solution to this incident. Thank you for your patience and understanding. The C-MonEtiquette team
2
/5
★★☆☆☆
Clothing labels peel off
Melissa Deparpe
Translated review
Answer from Petit-Fernand
Hello, We're sorry to hear that the labels aren't holding. We have just contacted you directly to get more details and solve this problem. This will help us to understand what may have happened and to find an appropriate solution. The C-MonEtiquette team
3
/5
★★★☆☆
Nice looking labels and good delivery. However after one wash the stickers came off my sons school Tops. Not had this problem from other label companies before.
Ellie N.
3
/5
★★★☆☆
Took way to long to get to me over 2 weeks, product nice as always but delivery way to long
Kaley L.
3
/5
★★★☆☆
The snack box isn't easy for kids to open and isn't watertight. The gourd leaked! You have to be very careful. Promotional codes don't work... The labels are fine.
Lea
Translated review
2
/5
★★☆☆☆
The models are really pretty, but the thermal labels don't hold. After the first wash, they've already peeled off, even though I followed the instructions! What a shame!
Fani
Translated review
Answer from Petit-Fernand
Hello, Thank you for your feedback on our labels. We're delighted that you find the designs attractive, but we're sorry to hear that the iron-on labels don't hold after the first wash despite following the instructions. We've just contacted you directly to get more details and solve the problem. The C-MonEtiquette team
3
/5
★★★☆☆
Hello my negative opinion does not concern the products but rather the delivery, it is written between 2 and 4 working days concerning me one passed the 7 days and unfortunately I counted on this delivery. And the delivery tracking was also catastrophic, it said parcel delivered when it was not.
Marie Laure
Translated review
2
/5
★★☆☆☆
The products are great. Apart from a gourd that loses its decoration after a week and a customer service department that hasn't replied to my email in 5 days.
Flavie
Translated review
Answer from Petit-Fernand
Hello, We tried to contact you by email to resolve your request, but it seems that the address provided is incorrect and our messages have come back to us. Could you please contact us directly with another email address? This will enable us to process your request as quickly as possible and find a suitable solution. We thank you for your understanding and remain at your disposal for any assistance. The C-MonEtiquette team