/10
★★★★★
based on 128762 reviews published
★★★★★
based on 128762 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Lovely item but very slow delivery, missed the start of our girls school year
Jeff A.
Answer from Petit-Fernand
Hello, We're sorry your order arrived late. We are located in France and it may take longer than expected. We hope you enjoy your order. Have a nice day, Elise, Petit-Fernand
3
/5
★★★☆☆
The iron-on labels hold extremely well, unfortunately I can't say the same about the other adhesives. I would have expected better quality for the price. Unfortunately, I won't be ordering any more
Giovi
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2
/5
★★☆☆☆
Stickers come off in the wash
Danielle S.
2
/5
★★☆☆☆
The labels are nice and easy to put on, but the problem is that they don't stick after washing in the washing machine. I did follow the instructions for sticking them on, however, and even waited more than 24 hours before putting the clothes in the washing machine.
Marion
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3
/5
★★★☆☆
Order arrived very late.Taken unnecessarily because I had to make do with other labels. Disappointed
Cristina S.
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2
/5
★★☆☆☆
Faulty stitching. Considering the price, I'm disappointed.
A.
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2
/5
★★☆☆☆
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all 🙁
Stephanie
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3
/5
★★★☆☆
Processing time not particularly fast and especially not clear when ordering
Francesca L.
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3
/5
★★★☆☆
I followed the instructions to the letter, after the first wash some labels still started to peel off.
Debora T.
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2
/5
★★☆☆☆
Wrong order at the first time, sent back for free and dispersed, at the third time I managed to get what I ordered. service anyway good
Claudia P.
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3
/5
★★★☆☆
Gave 3/5 stars because I never received my labels...I got sent someone else's (and mine went to another customer!). Got my refund quickly at least.
Pamela
2
/5
★★☆☆☆
I ordered self-adhesive labels, but after 1 wash some of them are already coming off, even though I did everything right beforehand. Maybe the thermo-adhesive ones are more effective.
Maéva Mauduit
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3
/5
★★★☆☆
Unfortunately, it is very slow for the product to arrive home especially since it is shipped almost immediately. The first time was faster than the second time. But for the quality of the products I would reorder more times!
Fernando J.
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2
/5
★★☆☆☆
I got the normal adhesive labels and many of them come off after the first wash
Angela R.
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3
/5
★★★☆☆
I purchased kindergarten backpack, pencil cases,name stickers, and water bottle. All very cute but not justified related to the prices! The name sticker in the backpack,after not even 2 weeks of kindergarten is coming off...I thought better!
Elena C.
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3
/5
★★★☆☆
Love the product but delivery takes too long
Vicki P.
2
/5
★★☆☆☆
The stickers work and they are legible. However, I wanted to order labels for pens, the format kept changing when I was selecting the product and I can't use the labels produced as they are far too big. I also find the glossy coating really awful. The labels for clothing are a bit blurred and also coated. Why do you make something specially for clothing and then they look identical to those for pens? I prefer to order from Kleberli again, I like everything there. It took a total of 13 working days.
Julia S.
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Answer from Petit-Fernand
Hello, After checking your order, I see that you have indeed ordered the labels you received. If you were expecting to receive the mini-labels, unfortunately this is not the case. In future, please check your order confirmation to make sure everything is in order before you receive your order. Have a nice day, Elise, EsIstMeins
2
/5
★★☆☆☆
For the past 2 years, I've been promised delivery at the start of the new school year, and for the past 2 years, I've had a consequent delay, receiving the product several days after the start of the new school year. Moreover, the customer service I contacted told me that the parcel had been sent by chronopost, whereas I received an email 3 days later telling me that it had been dispatched. Really not serious.
Benoit R
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2
/5
★★☆☆☆
Lengthy dispatch and insufficient communication
Olfa Sahtout
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2
/5
★★☆☆☆
The labels do not wash out... I didn't make a claim for an order of 10, I ordered other labels from a competitor.
Vanessa Marante
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3
/5
★★★☆☆
Classic labels are fine, but it's impossible to apply iron-on labels following the instructions.
Am
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2
/5
★★☆☆☆
The delivery was a real disaster, they took more than a week, they changed the delivery address unilaterally and then every day they delayed the delivery without any justification. The worst thing is that when I asked for help to solve the problem they did nothing. Finally I had to pick up the package in an unknown office far away from my home.
Beatriz Escat
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3
/5
★★★☆☆
The gourd is great, although a bit heavy for our daughter's schoolbag. we were very disappointed with the snack box, which was just a sticker. For the price, I didn't think that would be the case.
An-ln H
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2
/5
★★☆☆☆
This isn't the first time I've ordered here. Last year, everything went well, the font was quite small, but the labels held well (some came off, but only after several washes). This year, however, even though the font is slightly larger and more legible, the labels don't stick properly. I often find them and have to systematically check that the clothes are marked before going to the nursery. It's a shame, because the format is practical and the colors pleasant.
Vanessa ThÉry
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2
/5
★★☆☆☆
Very nice towels, but unfortunately they don't hold up after machine washing - too bad.
Client
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2
/5
★★☆☆☆
Unfortunately the label doesn't stick to the water bottle I brought. And has come off my son's shoes after wearing them. Won't be ordering them again. Found that some of the labels in the washing machine.
Laura C.
3
/5
★★★☆☆
I am still waiting for the order from September 12th
Nicole R.
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Answer from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We would like to offer you a solution. That is why we have just contacted you. Have a nice day, Elise, EsIstMeins
3
/5
★★★☆☆
I was a little disappointed with my purchase, especially for the direct-glue garment labels. After the first few washes, some of them were already peeling off, even though I had stuck them onto the garment label. The iron-on labels are very good, however, and so are the labels for objects!
Clara
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2
/5
★★☆☆☆
My order never arrived, although the reimbursement was fast and without incident.
Maria Inmaculada Luis García
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2
/5
★★☆☆☆
Disappointed with the delivery time. I paid an extra fee when ordering for fast delivery. Despite the fact that the delivery was supposed to be "express", the time indicated was far exceeded. I therefore paid 5 euros for a shipment that arrived at the timing of a "normal" order.
Thomas
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