/10
★★★★★
based on 125999 reviews published
★★★★★
based on 125999 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Slow shipping... 3 week wait!
Invité
Translated review
Answer from Petit-Fernand
Dear Customer, Thank you for your comment. I am very sorry to hear that the shipment was delayed, normally shipments take 4/5 days. Unfortunately, at the moment, courier delivery options would be too much of a cost impact on the customer. However, we hope you enjoy the products and see you soon on Petit-Fernand. Catherine
3
/5
★★★☆☆
Superb custom color boards, too bad the labels come off in the 1st wash, not the product I was looking for.
Niniblue
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Answer from Petit-Fernand
Hello, Thank you for your order. We are sorry that you have a problem with your labels. This is not normal. The quality of our products is very important to us as well as our customer service and we invite you to contact our customer service in order to find a solution: [email protected] Thank you very much! Sincerely, Marylin
3
/5
★★★☆☆
Satisfied with the service but the 6-euro delivery charge was not attractive and made me hesitate a lot.
Caroline
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Answer from Petit-Fernand
Hello, Thank you for your order. Our labels are sent free of charge to our customers. For objects, as they are parcels, we have shipping costs, of which we pay half. We are obliged to invoice the customer for a proportion of this. We do our best to satisfy our customers and to offer them the best value for money. Please do not hesitate to contact us if you require any further information. Sincerely, Marylin
3
/5
★★★☆☆
The products are great, nothing to say, the downside is the price; I think it's still expensive.
Client
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Answer from Petit-Fernand
Hello, Thank you for your order. We are sorry that you find them a bit expensive. We do our best to satisfy our customers and to offer the best value for money. Please do not hesitate to contact us for more information. We also regularly have special offers and we invite you to subscribe to our newsletter, in order to receive them. We wish you a very pleasant day. Sincerely, Marylin
3
/5
★★★☆☆
A lot of them come off in the wash!
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We are sorry that you have a problem with your labels. This is not normal. The quality of our products is very important to us as well as our customer service and we invite you to contact our customer service in order to find a solution: [email protected] Thank you very much! Sincerely, Marylin
3
/5
★★★☆☆
The website is very intuitive and the products are very varied and interesting. But the labels do not stick well to clothing and peel off slightly after washing.
Lucía
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Answer from Petit-Fernand
Good afternoon Lucia, I am sorry to hear that your labels have peeled off. I invite you to contact our customer service at [email protected] to find a solution. Please send me some photos of the labels that are peeling off or, failing that, photos of the place where the labels were applied. Good afternoon, Caterina
3
/5
★★★☆☆
Hello, I think the concept is great, we can choose everything (images, colors, format) fast delivery and use. Really, I was a fan of this product, only the first time I washed it, all the labels came off! Yet I left the 24 hours as recommended. So I spend my time putting the labels back on. Damage.
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you very much for your order. We're sorry you had a problem with your labels. This is not normal. The quality of our products is very important to us, as is our customer service. We invite you to contact our customer service, so that we can find a solution. Sincerely, Marylin
2
/5
★★☆☆☆
Quality is not satisfactory, labels come off after the first wash and the delivery time was very long!
Invité
Translated review
Answer from Petit-Fernand
Hello, thank you for your order at Esistmeins.de! We regret that you have a problem with the labels. This is not normal and should not happen. We invite you to contact our customer service so that we can help you. Mfg, Marylin ([email protected])
3
/5
★★★☆☆
These are great designs and my children loved them but I did find that a couple did come off in the wash despite following the instructions carefully (I bought the stick on labels)
Customer
Answer from Petit-Fernand
Hello and thx for ordering with us ! -:) We are sorry you had problems with the labels though. This is not normal. We invite you to contact our customer service for further assistance to: [email protected] ! Thanks a lot ! Kindly, Marylin
2
/5
★★☆☆☆
The labels don't stick and come off the first time I wash them. I'm disappointed.
Invité
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! We're sorry you're having trouble with your labels. This is not normal and should not happen. The quality of our products as well as our customer service is very important to us and we invite you to contact our customer service to help you by email at: [email protected] Thank you and have a nice day! Sincerely, Marylin
3
/5
★★★☆☆
I received the order quickly, too bad it was missing two products that I am still waiting for. I did not receive any notification about this, I had to report the mishap myself. I thank Caterina from customer service for the courteous response and activation
Desire' S.
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Answer from Petit-Fernand
Dear customer, We are sorry to hear that your order arrived incomplete, this was unfortunately an error that was not expected, that is why you did not receive communication about it. We have sent you back the missing products, please do not hesitate to contact me again if you do not receive them by the date I indicated in the email. Cordially Caterina
3
/5
★★★☆☆
Lovely product, just quite slow in arriving.
Invité
Answer from Petit-Fernand
Hello, we thank you for ordering with Petit-Fernand UK! We are sorry that delivery took a bit of time. We send out after 48h and then you must count 2 - 6 working days by post service "priority service", sometimes the post can take a bit longer, but we have no influence on this. Hopefully next time it will be quicker ! -:) Thanks a lot and wishing you fun with the products! Kindly, Marylin
3
/5
★★★☆☆
They look beautiful and I was so pleased when I purchased them back in September, however the iron on labels are pretty much all off every item or just barely hanging on! They even started to come off after the first wash! We haven't had a full term yet! The stickers are going strong and are great, but as my little boy is a fussy when it comes to a clothing label, I have had to cut most of them off, so have to use to the iron on. I have now had to resort to a black sharpie! Im really disappointed as they are the cheapest. I wouldn't purchase the iron on again, but the stickers are great!
Kerry B.
Answer from Petit-Fernand
Dear Kerry, We thank you very much for your order, but are sorry that you seemed to have a problem with the iron-on stickers. This is not normal and we invite you to contact our customer service for help by e-mailing to: [email protected] ! Thank you very much ! Kindly, Marylin
3
/5
★★★☆☆
The delivery took quite a long time as the items come from France. The customer service was nice. Next time I will definitely order from a German supplier again. The textile stickers are okay so far and have already survived a wash
Andrea B.
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Answer from Petit-Fernand
Hello, thank you for your order, but we regret that the delivery was apparently a little long. We send out after 48 hours of production and then you have to expect 2 - 6 working days with the "priority service" post. Rather 3 days than 6, but that depends on the post office.) We wish you a wonderful Advent season and stay healthy! Mfg, Marylin
2
/5
★★☆☆☆
Stickers are cute and well presented. However despite sticking them to the garment labels (as per instructions) they don't stay on when washed - which defeats the object.
Invité
Answer from Petit-Fernand
Good morning, we thank you for your order with Petit-Fernand UK, but are sorry to hear that you are having problems with the labels. This is not normal and we invite you to contact us so we can find a solution: [email protected] Thank you very much! Kindly, Marylin
2
/5
★★☆☆☆
I put only 2 stars because the labels top nothing to say, but I had ordered with a small bag for my daughter and this one in 2 days was unstitched on all sides I had to make it take again. Too bad
Client(e)
Translated review
Answer from Petit-Fernand
Thank you for ordering from C-MonEtiquette! The quality of our products is very important to us and we are sorry that you have a problem with the small bag. This is not normal and we invite you to contact our customer service for help by email at: [email protected] Thank you very much! Sincerely, Marylin
2
/5
★★☆☆☆
Good evening, I find that shipping costs are prohibitively expensive. What's more, I hardly ever see any promotional offers on your site, which puts a brake on my purchases.
Aurélie Collinet
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Answer from Petit-Fernand
Hello, Thank you for your interest in our products. Our labels are sent free of charge to customers. The items are sent by parcel post and there is a delivery charge. Also our offers are regularly sent by e-mail but also on our facebook page. We invite you to subscribe to our newsletter to receive them and to follow us on facebook. Don't hesitate to contact us directly by e-mail at: [email protected] We wish you a pleasant day! Sincerely, Marylin
3
/5
★★★☆☆
The iron-on label is too big and can't stick over the garment's brand label... As a result, I stuck it on a little further away, but after washing, the label no longer stuck.... ??
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to help you. Sincerely, Marylin
3
/5
★★★☆☆
Attractive product, unfortunately the labels come off after only 1 wash at 30 degrees... I'm disappointed.
Charlotte Marque
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Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to help you. Sincerely, Marylin
3
/5
★★★☆☆
Quality has gone downhill in the last 2 years. Despite following the instructions for applying the labels, they peel off after 3-4 machine washes.
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to be able to help you. Sincerely, Marylin
2
/5
★★☆☆☆
I already gave it away during the week, I followed the instructions but after the first wash the labels started to peel off...
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to be able to help you. Sincerely, Marylin
2
/5
★★☆☆☆
The shopping experience is nice because you can well customize the items. This is where the positive aspects end. The quality of the products not up to the mark. 22 euros for a lunch box should guarantee a good product. Used 3 times and two out of four closing tabs are already broken. Bad. The water bottle is in the norm.
Riccardo C.
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Answer from Petit-Fernand
Dear Customer Thank you for your comment. We are sorry to hear that you are having problems with one of our products. The lunchbox hooks can be replaced without any problem, all the more so if the purchase is recent I ask you to send me a photo of the damaged product to [email protected] , so we can see if they are long or short attachments and the color. I ask you to also add the order no. or the email address used to make it, we will propose a solution. Thank you very much Caterina
3
/5
★★★☆☆
Shipping was a little slower than expected, but more importantly I had purchased two different types of labels to make a gift for two friends and they arrived in the same package!!! It was not clear from the order that the envelope would be unique
Invité
Translated review
Answer from Petit-Fernand
Dear Customer, Thank you for your comment. I am very sorry to hear that the shipment was delayed, normally shipments take 4/5 days. Unfortunately, at the moment, courier delivery options would be too much of a cost impact on the customer. However, we hope you enjoy the products and see you soon on Petit-Fernand. Catherine
3
/5
★★★☆☆
The labels are pretty, but after 1 wash at 30 degrees they peel off...
Invité
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to be able to help you. Sincerely, Marylin
2
/5
★★☆☆☆
Cute self-adhesive clothing labels, but received with illegible first and last names. The labels come off in the first wash at 30 degrees!
Millaa
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to help you. Sincerely, Marylin
3
/5
★★★☆☆
They arrived super fast and are really nice but after 2 washes the iron-on tabs fell off again I'm a little disappointed
Invité
Translated review
Answer from Petit-Fernand
Hello and thank you for your order at Esistmeins.de! We regret that you have a problem with the labels and invite you to send us an e-mail to: [email protected] so that we can help you. Mfg, Marylin
3
/5
★★★☆☆
Parcel received quickly, neat presentation! For my part, the self-adhesive labels do not hold up in the washing machine.
Romain
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Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to help you. Sincerely, Marylin
2
/5
★★☆☆☆
The bottle stopper is far too fragile, 2 bottles, the 2 stoppers broken, it's a shame considering the price!
Céline D
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Answer from Petit-Fernand
Hello and thank you for ordering from C-MonEtiquette! We are very sorry that you have a problem with the cap of the gourd. Quality is very important to us as well as customer service and we invite you to contact our customer service by email: [email protected], so we can help you. Sincerely, Marylin
2
/5
★★☆☆☆
I purchased the water bottle not even a year ago ... the cap smells musty and around all dirty I sent an email they replied that such a thing was not normal e. je they would send me a free cap ... still waiting ... in order to use it I had to buy at my own expense another cap ... with what the water bottle costs ... to make my son happy ... but never again ... !!!
Fra
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Answer from Petit-Fernand
Dear Customer, Thank you for your comment. We are very sorry for this inconvenience. I would like to confirm that we have sent you a new cap which is reported to have been delivered on 11/11/2020. If you did not receive it please contact me again by email. Cordially Caterina
3
/5
★★★☆☆
The platform is good and easy to use. Quick design and delivery. Labels are not always top-notch.
Canovas
Translated review
Answer from Petit-Fernand
Hello, Thank you for your order. We're sorry you're having a problem with the labels. The quality of our products is very important to us and we invite you to contact our customer service to help you. Sincerely, Marylin