Reviews Petit-Fernand

I received my order badly closed and therefore missing product, I contacted your service the same day, it's been 1 weeks and I'm still waiting for reshipment.

I haven't heard from my order and package. On the website you tell me shipped. It has been two weeks. I have ancjche written to you in customer service without receiving a reply.

I have still not received my order which was placed on 9/07/20.

Haven't received item yet

Never arrived

Half of it was missing on delivery and when I finally received the rest after writing back and forth for a long time, one part (beige toiletry bag) was totally dirty, black around the edges.

Too small ..

I still haven't received my order

I have never received my order

I ordered three gourds and they never arrived, even though it was stated that they had been delivered "to the janitor", but there is no janitor at 55 rue d'Anjou in Versailles. Perhaps you can help me?

Labels on garments peel off after first wash!!!!All garments are affected, despite following the instructions for use. Very dissatisfied because of the risk of losing the clothes (used for the Centre aéré) and loss of time and money.

I am disappointed with the service because I had noted when ordering that my daughter was leaving for camp the following week and I wanted to know if the labels would arrive in time but no answer. When I received the order after my daughter's departure, I sent a message to the after-sales service. The answer was that it had to be stipulated in the contact form and not in the order. But how do I know as a customer? It's my fault if I didn't go to the right place. I'm disappointed with the after-sales service.

I can not give my opinion I never received my order

I never received the labels!

Some of the labels I received don't match my son's first and last name. I used the contact form and facebook to see if it was possible to have them reshipped, but I never heard back from your service. What a pity, for a first order the experience is very bad!

It never arrived - even though it was paid for

Tags arrived after my children went to camp

Still have not received so cannot review

Very disappointed by the labels which were very badly precut so it was a pain to remove them....I sent an email but no reply... I've never had a problem with this site before but here...our three books of labels were unusable....

I have not received my order. I have contacted the customer service center and have received only an unsatisfactory response.

The labels came off after a while without being ironed, and after ironing they didn't stay on for long. I did wait for the time indicated for ironing on the label.... I'll do it again and take longer for the remaining labels, but for the moment I'm very disappointed 🙁

Probably a batch defect as the labels did not hold despite being applied in the correct conditions. We look forward to hearing from you.

I was expecting fabric labels for clothes - they come off during washing.

It's been over a month since I placed my order and I still haven't heard from him.

Labels all peeled off after 1st wash! Huge disappointment! Waste of money and time gluing them, for nothing! I won't do it again and don't recommend them. ??

Ordered weeks ago and still have not received

Be careful when selecting colour options, we went for dark with pale text in a clear font and colours on screen look more vibrant, when it come to them arriving even the icon wasn't that clear and name wasn't clear enough for my child with glasses to identify it.

Thermal labels well applied according to instructions. Sticks poorly and 1 wash and done. Poor quality

Late delivery

Nothing arrived ! Paid by card but it will soon be 1 month since nothing has arrived! So outrageous! I would rather have ordered somewhere else It's a pure scam!

I'm still waiting for my order since June 26th

Fast purchase, the product as indicated but the shipping company took more than 10 working days, so it did not reach me in time for the celebration.

Well hi e An order a month ago q has not arrived The are sucionando When they solve it I will return to dari valuation

I still haven't received my order after one month, no solution.

The clothing labels are much too big for baby clothes!

Average quality, label shape for very large object... disappointed.

I'm still waiting for the labels I ordered. I suppose the health crisis has delayed production/delivery times.

As I was very satisfied with my order last year, I repeated the experience this year. Out of 3 batches of labels ordered, two seem to have a manufacturing defect. Each label doesn't peel off, as if it hadn't been precut. When I try to peel one of them off, the page folds, but the labels don't peel off. It's as if they're still welded together. So I can't use them. I've sent an email about this but haven't yet received a reply.

Delivery pending, after 10 days

After a month and a half still waiting. Basically the delivery date has arrived. I would appreciate a response. I will leave the initial review at the end. Catherine, I thank you for your quick response. I do, however, detect yet another inaccuracy. Order June 30. Shipped on July 2 it says that the delay can be up to 10 working days at most, not 15. From this platform it is not possible for me to attach screenshot (obscured of my data) that I prepared. You are very kind but the information still does not match the truth. Available to share the screen if I have a chance. That said, delays of course can be there, as I said, just need to be honest. 10 business days maximum is what it says and it has been 12. Again, all it would take is just giving the correct information. I still would have purchased but I don't like stubborn attempts at reason in the face of evidence. That said, the product is really good! Daniela The labels are very nice and useful but the orders are processed and delivered with very long lead times and not matching what was stated before payment... Simply put, you make time to deliver before the labels arrive...Too bad, bsst would state the timeline before purchase with a tiny bit of honesty so you can adjust.