/10
★★★★★
based on 126003 reviews published
★★★★★
based on 126003 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The labels arrived much later than expected.
Mamansatisfaite
Translated review
Answer from Petit-Fernand
Hello Madam, I'm sorry that your order was received late, please do not hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
3
/5
★★★☆☆
Personalized lunchbox missing from first shipment. Responsive customer service. Nevertheless 3 weeks to receive complete order.
Marie Thomas
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Answer from Petit-Fernand
Hello Marie Thank you for choosing C-MonEtiquette and for sharing your opinion. We are sorry that you received your order late, as we were out of stock on some products. Despite this inconvenience, I hope you are satisfied with our products. Have a nice day, Melina
2
/5
★★☆☆☆
I placed the order at the end of August and I haven't heard anything about it. I needed it a week ago and nothing. Very shameless ????????
Julia
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Answer from Petit-Fernand
Good afternoon Julia I am sorry that you did not receive your order, I invite you to contact our customer service at [email protected] Have a nice evening, Melina
3
/5
★★★☆☆
The bottles are heavy Lune is poorly printed They are difficult to open and handle for children (-6 years) I am very disappointed
Anais
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Answer from Petit-Fernand
Hello Anais Thank you for sharing your opinion. We're sorry, but if you have any problems with our products, please contact us at [email protected]. Good day, Melina
2
/5
★★☆☆☆
The after-sales service needs to be improved. I received my incomplete order and was told that the missing products would be sent to me as soon as possible, but 8 days later still nothing. Yet I immediately replied to the email asking when I would get them. No reply. It took 2 more emails and a comment on Instagram to get a refund confirmation! Too bad
Emeline
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Answer from Petit-Fernand
Hello Emeline Thank you for sharing your opinion Our production teams did their best unfortunately we had some delay issues on some products, which eventually led to a refund of the birthday cards. We apologize for the inconvenience, Melina
2
/5
★★☆☆☆
Forgot to send a product and then a long delay to receive the rest with just an email. No follow-up... This is not my 1st order. The others were quite satisfactory.
Nath
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Answer from Petit-Fernand
Hello Nathalie Thank you for sharing your opinion. We are sorry that there was a delay in receiving your products, but we hope that you are satisfied with the items you received. Good day, Melina
3
/5
★★★☆☆
For my 2nd order it's a bit of a disappointment order placed on 28th August and to date still nothing apart from a sheet of gift stickers and the note that was supposed to come with the gourd..1st contact email telling me to wait 15 days after the deadline I decided to phone the person was very kind and told me that the order would be relaunched and sent back..it's been 1 week and there's no sign of the order either on my account or in my mailbox. I hope that my order will eventually arrive and that I won't have lost 46euro...my order included the gourd for my son's 1st birthday...too bad...
Virginie
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Answer from Petit-Fernand
Hello Virginie Thank you for sharing your opinion. I'm sorry, please don't hesitate to contact us again if you still haven't received the order despite its return on 16/09 Good day, Melina
3
/5
★★★☆☆
My order was only dispatched after 6 days (following a reminder email), not 48 hours, and the labels were badly pre-cut. Impossible to peel them off without damaging them. Very disappointed.
Frederique
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Answer from Petit-Fernand
Hello Frédérique, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Unlike previous times when I was very satisfied, this time the labels don't come off properly, which makes it difficult to use them...
Client
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Answer from Petit-Fernand
Hello Joy, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
3 weeks to receive a parcel supposedly sent 4 days after the purchase.... no word of apology from customer service, which simply tells you to wait. I do not recommend this product.
Oriane Deserson
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Answer from Petit-Fernand
Hello Oriane, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Textile labels (iron-on and self-adhesive) don't stick. It's a pity, because they're very nice. I pointed this out to the seller, who didn't return my order. The luggage tag is very nice and seems solid. To be seen in time.
Sandrine D
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Answer from Petit-Fernand
Hello Sandrine, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
2
/5
★★☆☆☆
Products unavailable and availability always postponed...
Héloïse Poirot
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Answer from Petit-Fernand
Hello Héloise, Thank you for sharing your opinion. Indeed, we are out of stock on some products, we are sorry. We apologize for the inconvenience. Good day, Melina
3
/5
★★★☆☆
I received my order two weeks late (out of stock) ... for my son's first day of school it was a bit of a miss.
Sandra
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Answer from Petit-Fernand
Hello Sandra, I'm sorry your order was received late. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Disappointed, the labels have beautiful colors but after a wash do not hold, and without washing at 60, I still put my iron on linen ... so bah I had ordered a large stock, if it does not hold ...
Vanessa Briand
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Answer from Petit-Fernand
Hello Vanessa, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The delivery date was not respected. I find the time between order and delivery quite long.
Babel_k
Translated review
Answer from Petit-Fernand
Hi Naffie, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
I've been completely satisfied with all the orders I've placed so far, but this time I don't know what happened. I placed my order on August 24, and had to send them a reminder 15 days later because I still hadn't received anything, and when I finally received my order almost 15 days after the start of the school year, my order arrived incomplete.... I had to send another e-mail, to finally receive the rest of my order a few days later, which lasted a total of at least 3 weeks, although I did receive my payment the day after I placed my order... So I hope it was just a mix-up. I'll probably order again when I need to, but if it happens again, I'll have to check out the competition!
Marion A.
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Answer from Petit-Fernand
Hello Marion, thank you for sharing your opinion. We are sorry that this order has been delayed, but we hope that you are satisfied with our products. Good day, Melina
3
/5
★★★☆☆
After-wash garment labels don't stick
Johanna
Translated review
Answer from Petit-Fernand
Hello Johanna, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
I am quite surprised this year by the lack of follow-up. An order that took more than 3 weeks. Numerous calls and e-mails with complaints that have gone unanswered. It's a real shame.
Jennifer Velasques
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Answer from Petit-Fernand
Hello Jennifer Thank you for sharing your opinion, we are sorry that you received the bags late, we hope however that you are satisfied with our products. Have a nice day, Melina
3
/5
★★★☆☆
For now I give you 3stars...because I would like to have information on how to track my order...I also sent an email but still no response....I regret to make a negative review...I hope to have your attention.Thank you!
Mariafrancesca
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Answer from Petit-Fernand
Dear MariaFrancesca, Sorry you have not received your products yet. We respond to all messages in the shortest time possible, as I don't have your last name or your order number available I can't find our conversations, if you want you can call me at +33 972 591 149 to verify. Greetings Caterina
2
/5
★★☆☆☆
Difficulty +++ catching and removing the label from the holder.....so not easy to use compared to a competitor already tried ....déçue!
Priscilla
Translated review
Answer from Petit-Fernand
Hello Priscilla, I'm sorry your labels aren't die-cut properly, that's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
The design is great and there's a choice of colors, but next time I'll order thermo-adhesive labels because the self-adhesive labels for clothes aren't up to scratch, and I'm almost halfway through peeling them off, so I'm a bit disappointed. But otherwise, the ones for shoes and objects are great.
Gaelle Peyrot
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Answer from Petit-Fernand
Hello Gaelle, Thank you for choosing C-MonEtiquette! I'm sorry your labels are coming off, it's not normal. I invite you to write to us at [email protected] Good day, The C-MonEtiquette team Please note: garment stickers are to be affixed to garment care or brand labels, not directly to the fabric.
3
/5
★★★☆☆
Order shipped very late I placed the order on 23.08 shipped via colissimo 03.09 While it is well marked "printed and shipped within 48 hours" A little disappointed to have received the order after the return to school
Laura
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Answer from Petit-Fernand
Hello Laura, I'm sorry you received your order a little late ? Good day, The C-MonEtiquette team
3
/5
★★★☆☆
The labels are great! The gourd is beautiful but the cap doesn't close, too bad!
Abir Bekalti
Translated review
Answer from Petit-Fernand
Hello Abir Thank you for sharing your opinion. If you have a problem with the cork, please contact us at [email protected] so that we can find a solution See you soon, Melina
2
/5
★★☆☆☆
Very disappointed with my first order. The font size is tiny, which is really annoying for labels! I don't recommend it and I'll go back to the competitor, slightly more expensive but at least readable!
Aline
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Answer from Petit-Fernand
Hello Aline, thank you for sharing your opinion. Indeed, we offer different fonts on our site and the font chosen is a small cursive script.
3
/5
★★★☆☆
Hello following my order label for back to school I wanted to test the gourd and can isothermal with the names of my daughters in inscription very practical for kindergarten on the other hand my little princesses systematically request the help of the ASVM because she can not open the cap of the gourd and there can very pretty aesthetically but really not practical!!!! A cup would have been enough, too bad!
Sonia
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Answer from Petit-Fernand
Hello Sonia Thank you for sharing your opinion. If you have a problem with one of your products, please write to us at [email protected] so that we can find a solution. See you soon, Melina
2
/5
★★☆☆☆
Lost shipments. I placed the order in August but despite two different shipments the merchandise never arrived! I was refunded the expense incurred. Customer service friendly,helpful and quick in answering.
Debora
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Answer from Petit-Fernand
Dear Debora, Thank you for your comment. We are very sorry that as many as two items were not delivered, it is very rare. There was definitely a problem with the postal center. We hope to see you again in the future on Petit-Fernand. Sincerely Catherine
3
/5
★★★☆☆
Labels come off after washing.
Piouk
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Answer from Petit-Fernand
Hello, thank you for choosing C-MonEtiquette! I'm sorry your labels are coming unstuck, it's not normal. Please write to us at [email protected] Good day, The C-MonEtiquette Team
3
/5
★★★☆☆
Very long delivery time. Lower quality than my first order (labels do not peel off easily).
Melodia Lobe
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Answer from Petit-Fernand
Hello Melodia, I'm sorry you received your order late, but please don't hesitate to contact us at [email protected] if you have any complaints. Good day, The C-MonEtiquette team
2
/5
★★☆☆☆
Gourd received very nice, but after two use the cap is broken on the two bottles ordered, I am dissatisfied with the product for the price paid.
Lauriane Ball
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Answer from Petit-Fernand
Hello Lauriane, thank you for sharing your opinion, we are sorry that the cap is broken, if you would like a replacement please write to us at [email protected] See you soon, Melina
2
/5
★★☆☆☆
Good quality but delivery incomplete. Payment made in full but not all purchases.
Princesse Zara
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Answer from Petit-Fernand
We're sorry you're missing a product. If you haven't already contacted us regarding this matter, please write to us at [email protected] Good day, Melina