Reviews Petit-Fernand

Unfortunately the labels arrived on the day of departure, 8 days for a 48-hour delivery.

I didn't get anything

Unfortunately very very disappointed by the little bag which discolored at the first washing... I haven't used the labels yet but my daughter was looking forward to using the little bag, I wash it and the color is very light and almost non-existent... very disappointed...

Very long delivery, the labels were delivered more than 14 days after the order and therefore arrived after the children had left for camp.

The iron-on labels were all gone after the 1st wash. They were useless. Waste of money and time (I had stuck on 70)! I won't be doing it again, too bad!

Have not received item

Incorrect colors and totally useless after-sales service. Nice labels on the visual, but once the order has been validated and paid for, it's not the same color. On receipt, it's not the color of the visual chosen. I made a remark to the after-sales service to improve or recalibrate the rendering of their visuals, and there was a big dialogue of the deaf. An adviser who at best doesn't understand and at worst doesn't care, saying that there's no mistake, given that the order form is more or less the same color as what I received, so that's the end of it. We don't give a damn about the screenshot of the basket before ordering (red), which is far from the result (pink). It's easy to accuse the customer of having made a mistake, but the pink color received doesn't even exist in the choice of visuals. Mistakes are human and forgivable, but stubborn stupidity is not for me. If you don't want to be disappointed 2 times (on receipt and by the after-sales service), go the other way.

Very disappointed, the labels don't hold, they almost all come off when wearing them.

Order still hasn't arrived ...after nearly a month!

I placed an order on June 21. It was not manufactured, then manufactured and lost. Now it has been remanufactured and still hasn't arrived after 24 days since I placed it. Also the order was for my children's summer school, and they finish already this Friday so they will not work for me.

Delivery too long for a follow-up arriving too late

I never received my one order

I have not received the shipment yet and I ordered it more than a month ago. Incomprehensible. I have followed up with the post office and it always appears as "in delivery" and no one really answers you where it is. I doubt it will arrive yet...

I have not received my order for 3 weeks.

I have not received my order yet. You keep emailing me to give my opinion and I still have not received my order.

I ordered this mug as a gift for my daughter's teacher. I still haven't received it, the school year is over and the teacher is changing schools !

I purchased the thermo-adhesive labels on June 18 and to date they have not arrived.

Hello, I still haven't received my order more than 10 days after placing it. The children went to camp without it. Cdlt;

Order still not received shame because I often order from you

I have not received my order in full and customer service is silent about any complaints.

Order not received but charged

The labels don't stick well and don't stand up to the washing machine. I do not recommend this product

I have not received the product. I don't have access to the delivery tracking I haven't received a reply to my e-mail asking about the status of my order? This is the first time I've had this problem with C-MONETIQUETTE, with whom I order regularly and with whom I'm very satisfied. But this time I'm very disappointed because the order was for a camp next week. Thank you very much Sophie RAIA

Still not received after 15 days, I had to label my daughter's suitcase myself.

Order not received

Unfortunately never arrived

I have not received my order yet! Thank you

It's been 3 weeks since I placed the order and it still hasn't arrived.

We ordered a lunch box, a drinking bottle and a personalized bag for the kindergarten. As soon as I unpacked the lunch box, I noticed that it only had stickers on the top. How long will that last? On closer inspection, I also noticed that there were dirt particles under the glue. Unfortunately, the bottle also has scratches and 2 deeper dents/dents. The bag we ordered looks good, but unfortunately it arrived too small. We wanted size L and got size M. But it could also be that we may have made a mistake when ordering. I took photos and complained about everything by email. NO RESPONSE. Sent the same email again. Still NO RESPONSE. If no one gets back to us, we will contact Paypal. I was then offered a new lid and a new bottle. The items arrived today. The bottle is scratched again, even more than the first one. And the glue on the lunch box has air bubbles again. I contacted them again by email and asked for a refund. All I was offered was a ridiculous 10% voucher for my next order. As if I would order there again!

Never received, unfriendly customer service.

I haven't received it yet and can't see when the order will arrive!!!

Never received ??

I placed an order on June 16 and have still not received any feedback as to whether and when the order was shipped.

It's been a month since I placed my order and it still hasn't arrived!

Order not received Order beginning of June, supposedly sent on the 12th, tracking impossible at first and then the post office and the website passing the buck as to where the package is! Birthday gifts for twins born on June 30...looks good! Mail telling me in the end that they recreated my order and sent it back...I'm waiting to see!

I have been waiting for a month and a bit for the order... and today I still have not received anything! I have asked for a refund and I have not been paid anything ... Very bad experience, I do not recommend it and clearly when they ask me for recommendation to family or friends I will explain the mismanagement.

Bonjour je suis pas satisfait car depuis le 11 juin que la commande est passee jene toujours pas livrer.

I did not receive my order !!! Scam

The 1st order is very good The last ones don't stick well, so the garbage can comes off very well.

Very disappointed with my last order, the labels came off after the first wash!