Reviews Petit-Fernand

Probably a batch defect as the labels did not hold despite being applied in the correct conditions. We look forward to hearing from you.

I was expecting fabric labels for clothes - they come off during washing.

It's been over a month since I placed my order and I still haven't heard from him.

Labels all peeled off after 1st wash! Huge disappointment! Waste of money and time gluing them, for nothing! I won't do it again and don't recommend them. ??

Ordered weeks ago and still have not received

Be careful when selecting colour options, we went for dark with pale text in a clear font and colours on screen look more vibrant, when it come to them arriving even the icon wasn't that clear and name wasn't clear enough for my child with glasses to identify it.

Thermal labels well applied according to instructions. Sticks poorly and 1 wash and done. Poor quality

Late delivery

Nothing arrived ! Paid by card but it will soon be 1 month since nothing has arrived! So outrageous! I would rather have ordered somewhere else It's a pure scam!

I'm still waiting for my order since June 26th

Fast purchase, the product as indicated but the shipping company took more than 10 working days, so it did not reach me in time for the celebration.

Well hi e An order a month ago q has not arrived The are sucionando When they solve it I will return to dari valuation

I still haven't received my order after one month, no solution.

The clothing labels are much too big for baby clothes!

Average quality, label shape for very large object... disappointed.

I'm still waiting for the labels I ordered. I suppose the health crisis has delayed production/delivery times.

As I was very satisfied with my order last year, I repeated the experience this year. Out of 3 batches of labels ordered, two seem to have a manufacturing defect. Each label doesn't peel off, as if it hadn't been precut. When I try to peel one of them off, the page folds, but the labels don't peel off. It's as if they're still welded together. So I can't use them. I've sent an email about this but haven't yet received a reply.

Delivery pending, after 10 days

After a month and a half still waiting. Basically the delivery date has arrived. I would appreciate a response. I will leave the initial review at the end. Catherine, I thank you for your quick response. I do, however, detect yet another inaccuracy. Order June 30. Shipped on July 2 it says that the delay can be up to 10 working days at most, not 15. From this platform it is not possible for me to attach screenshot (obscured of my data) that I prepared. You are very kind but the information still does not match the truth. Available to share the screen if I have a chance. That said, delays of course can be there, as I said, just need to be honest. 10 business days maximum is what it says and it has been 12. Again, all it would take is just giving the correct information. I still would have purchased but I don't like stubborn attempts at reason in the face of evidence. That said, the product is really good! Daniela The labels are very nice and useful but the orders are processed and delivered with very long lead times and not matching what was stated before payment... Simply put, you make time to deliver before the labels arrive...Too bad, bsst would state the timeline before purchase with a tiny bit of honesty so you can adjust.

Unfortunately the labels arrived on the day of departure, 8 days for a 48-hour delivery.

I didn't get anything

Unfortunately very very disappointed by the little bag which discolored at the first washing... I haven't used the labels yet but my daughter was looking forward to using the little bag, I wash it and the color is very light and almost non-existent... very disappointed...

Very long delivery, the labels were delivered more than 14 days after the order and therefore arrived after the children had left for camp.

The iron-on labels were all gone after the 1st wash. They were useless. Waste of money and time (I had stuck on 70)! I won't be doing it again, too bad!

Have not received item

Incorrect colors and totally useless after-sales service. Nice labels on the visual, but once the order has been validated and paid for, it's not the same color. On receipt, it's not the color of the visual chosen. I made a remark to the after-sales service to improve or recalibrate the rendering of their visuals, and there was a big dialogue of the deaf. An adviser who at best doesn't understand and at worst doesn't care, saying that there's no mistake, given that the order form is more or less the same color as what I received, so that's the end of it. We don't give a damn about the screenshot of the basket before ordering (red), which is far from the result (pink). It's easy to accuse the customer of having made a mistake, but the pink color received doesn't even exist in the choice of visuals. Mistakes are human and forgivable, but stubborn stupidity is not for me. If you don't want to be disappointed 2 times (on receipt and by the after-sales service), go the other way.

Very disappointed, the labels don't hold, they almost all come off when wearing them.

Order still hasn't arrived ...after nearly a month!

I placed an order on June 21. It was not manufactured, then manufactured and lost. Now it has been remanufactured and still hasn't arrived after 24 days since I placed it. Also the order was for my children's summer school, and they finish already this Friday so they will not work for me.

Delivery too long for a follow-up arriving too late

I never received my one order

I have not received the shipment yet and I ordered it more than a month ago. Incomprehensible. I have followed up with the post office and it always appears as "in delivery" and no one really answers you where it is. I doubt it will arrive yet...

I have not received my order for 3 weeks.

I have not received my order yet. You keep emailing me to give my opinion and I still have not received my order.

I ordered this mug as a gift for my daughter's teacher. I still haven't received it, the school year is over and the teacher is changing schools !

I purchased the thermo-adhesive labels on June 18 and to date they have not arrived.

Hello, I still haven't received my order more than 10 days after placing it. The children went to camp without it. Cdlt;

Order still not received shame because I often order from you

I have not received my order in full and customer service is silent about any complaints.

Order not received but charged